1. Introduction

Access to Heritage
Table of Contents

1. Introduction

Conduct of the inquiry

1.1 The Senate referred the inquiry to the Committee on 26 November 1996. The terms of reference are -

`The question of balancing public access with the principle of “user pays” in order to defray the public costs of maintaining natural and cultural heritage assets such as national parks and museums, with particular consideration to issues of fairness and equity.'

1.2 The immediate prompt for the inquiry was public controversy over the Government's then plan, announced as part of the August 1996 Budget, to increase the Great Barrier Reef Environmental Management Charge (levied on commercial tourist operators) from $1 to $6 per person on 1 January 1997. [1]

1.3 The Committee advertised the inquiry in capital city daily newspapers on 7 December 1996. The Committee received 60 written submissions and heard 83 witnesses representing 43 of the submissions at 10 hearings. Details are in APPENDIX 1 and APPENDIX 2.

1.4 Throughout the inquiry, and this report, we have treated `museum' as including `art museum' or `art gallery' (except where a distinction between them is discussed, which should be obvious from the context). We use `national park' to mean all protected areas, whatever their official names, that are managed for nature conservation and public recreation. [2]

Limits of the inquiry

1.5 There can be no access to heritage for anyone, at any price, unless the heritage is conserved in the first place. Thus `access to heritage' is inextricably tied to the adequacy of heritage conservation - and that in turn implies the whole debate, which has been constantly running for at least thirty years, about what is heritage, where its limits are, who wants to conserve it and why, and what public resources should be provided to help. [3]

1.6 This report will not try to review or improve on the vast literature on these more general topics. We will remain fairly closely focused on the terms of reference, as most of the submissions did. The general comments in chapters 2 and 3 are intended only to emphasise in principle this interrelationship of topics, and to set the scene for the discussion of `user pays' in museums, art galleries and national parks.

1.7 The subject of the report is user charges in museums, art galleries and national parks (and to a small extent libraries), not the economics of heritage conservation more broadly (such as historic building conservation). The discussion of museums and national parks as `public goods' (explained from paragraph 4.29) is not concerned with how many of them the State should provide (which is the main focus of most analysis in the literature of `public choice' economics); it is concerned with how, given the present level of provision, the costs should be apportioned between government subsidy and direct user contributions. [4]

1.8 The Committee relied for most of its information on written submissions and evidence at hearings. The Committee did not have the staff resources to undertake any significant independent research. A little independent research among secondary sources was attempted where it seemed most important (mostly, on the elasticity of demand for museums, galleries and national parks). New primary research such as some submissions urged on the committee is unfortunately quite impossible within the usual Senate Committee staff resources (but suggestions may influence our recommendations to others). We thank all those who helped with our requests for supplementary information.

1.9 The strength of the Committee's approach is in giving a snapshot of the current state of opinion among a range of interest groups on a public policy issue. Its weakness is that evidence tends to be anecdotal, and references to wider research patchy.

1.10 In light of such limitations this report is mostly about attitudes and ideas rather than statistics. Where examples refer to particular States or institutions they are only examples: we have not been able to verify whether they are typical situations Australia-wide. Where a question seems to require, but lacks, broader independent evidence, our conclusions are tentative. In so saying we do not for a moment denigrate the evidence of particular examples. It is very important for setting the scene and (often) suggesting a question. In a diverse world where ethical values are important both quantitative and qualitative evidence should inform public policy decisions.

Structure of the report

1.11 Chapter 2 briefly talks about the meaning of `heritage' and why we wish to keep it. It concludes that access to heritage should be a right of all Australians (all submissions agreed; accordingly, supporters of user charges commonly added that charges should be `modest' so as not to `significantly' discourage visitation). Chapter 2 also gives an overview of the status quo on user charges in museums, galleries and national parks, and a précis of submissions to the inquiry.

1.12 Chapter 3, to give context, describes some constraints on access other than price. In particular, in the case of museums and galleries it is well accepted that cultural barriers associated with low socio-economic status are the most important factor discouraging people from visiting. The question for this inquiry is how significant entry fees are as an added disincentive working against museums' and galleries' access and equity programs.

1.13 The rest of the report tries to put in some logical order the varied interrelated arguments made on both sides. Entry fees for `basic access' (`core services') are distinguished from user charges for extra services (`value-added services'): among those who opposed entry fees most accepted user charges for value-added services.

1.14 Chapter 4 considers what we call `arguments of principle' for and against entry fees - arguments that lean on some underlying concept of fairness and are made without regard to particular places. The main ones were `We've already paid for these places through our taxes' versus `It is reasonable to charge visitors an additional sum to account for the private benefit they get from the visit.'

1.15 Chapter 5 considers arguments about economic efficiency and overall community welfare - mainly `fees discourage potential visitors.' Chapter 6 considers arguments about equity - mainly `free entry is a subsidy by poorer nongoing taxpayers to richer goers' versus `fees discourage poorer/ disadvantaged visitors.' These arguments depend on the facts about the socio-economic profile of users and the extent to which charges discourage them - facts that are probably different from place to place and different between museums/galleries and national parks. The Committee's strongest conclusion, on the evidence, is that museum/gallery entry fees may lead to a significant drop in visitation which represents a deadweight loss of community welfare and is unlikely to ameliorate any equity problems.

1.16 Chapter 7 considers various arguments of detail about user charges generally; including arguments for providing free `core services/basic access' and charging for `value-added services'. We conclude that distinguishing core services from value-added services is not a matter of fact or logic, but rather depends on society's value judgment about the desirable extent of free access.

1.17 Chapter 8 summarises the Committee's views.

Treatment of museums, art galleries and national parks

1.18 Most submissions were either by national park authorities and nature conservation groups, who spoke about national parks and similar protected areas; or by museum/ gallery managers and related professional bodies, who spoke about museums and art galleries. [5]

1.19 There are obvious correlations between these areas. For example, the argument that relying on national park entry fees encourages managers to pay more attention to visible developments at the expense of nature conservation correlates with the argument that relying on museum/gallery entry fees encourages managers to pay more attention to `popular' shows at the expense of the core function of conservation and education.

1.20 But there are also some noteworthy differences. The effect of an entry fee on demand may well be different in national parks from museums and galleries (see paragraph 5.49 and following). Some witnesses obviously regarded the private benefit versus the community benefit of a visit as different in national parks (more recreation?) from museum and galleries (more education?) (see paragraph 3.10). Submissions that tried to speak of national parks and museums/galleries in the same breath, without treating these differences, sometimes sounded strained.

1.21 On balance the Committee considers that the similarities outweigh the differences. Accordingly the report deals with museums, galleries and national parks together under each heading. The overriding similarity (which the report's structure is intended to emphasise) is that they are all `things we want to keep': they are conserved and managed at public expense primarily because of their heritage value, not because of any commercial value or cost recovery potential which they may also happen to have.

Treatment of libraries and archives

1.22 The effect of `user pays' policies on public libraries and archives is a related and very important topic. A few submissions mentioned it, and most arguments correlate to arguments on museums/galleries or national parks. For example, the oft-put distinction between `core services/basic access' (which, according to the typical argument, should be free) and `value-added services' (which may be charged for) applies (see paragraph 7.3). The arguments about community benefits versus private benefits apply (see paragraph 4.25ff). The cost of computerising library information, the ethics of charging for it as a `value-added' service, and the risk that paid access to library computers will gradually oust free access to books, as the books go out of print, is a most important issue (see paragraph 7.10ff).

1.23 However, the Committee has not tried to deal with user pays in libraries and archives in any detail. We received few submissions about libraries, and we hesitate to comment without more submissions from the `library community' on what is probably a contentious matter. As well, the equity issues discussed in chapter 6 are distinctly different in the case of libraries, because the socio-economic profile of public library users, on average, is lower than that of museum and gallery visitors, [6] and because free `basic access' is well accepted.

1.24 For these reasons `user pays' and access to public libraries and archives deserves separate treatment. To keep the present inquiry manageable comments in this report are minimal.

RECOMMENDATION 1

1.25 The Committee recommends that the Department of Communications and the Arts, in consultation with State/ Territory authorities, local government and relevant peak bodies, should sponsor research into the effect of user charges on access and equity in libraries and archives.

 

Footnotes

[1] After consultation with the tourist industry the Government amended its plan. The Environmental Management Charge was increased to $2 per visitor per day from 1 January 1997 and to $4 (with various concessions) from 1 April 1998.

[2] A definition of `national park' officially used Australia-wide is: `...a relatively large area set aside for its features of predominantly unspoiled natural landscape, flora and fauna, permanently dedicated for public enjoyment, education and inspiration, and protected from all interference other than essential management practices, so that its natural attributes are preserved.' Categories of `other parks and reserves' vary widely from State to State. Wescott G C, `Australia's distinctive national park system', Environmental Conservation vol. 18 no. 4 winter 1991, p331ff

[3] National parks, `National Trust' type historic building conservation, and public libraries and museums first appeared, or had their first significant growth, in the second half of the 19th century (community-based Mechanics' Institutes and Schools of Arts also flourished at this time but are now mostly extinct). In Australia a burgeoning of `heritage consciousness' took place in the 1960s and 70s, and was reflected in the Hope report on the national estate (1974) and the Pigott report on museums (1975). Hope R M, Report of the National Estate, Canberra 1974; Pigott P H, Museums in Australia 1975: report of the Committee of inquiry..., Canberra 1975. As for national parks: `Most Australian States declared their first national parks in the latter quarter of the last century... These critical declarations were followed by a slow accumulation of parks and reserves through to 1968. The pace of acquisition then quickened dramatically with an eight-fold expansion in the total area of national parks between 1968 and 1990...' Wescott G C, `Australia's distinctive national park system', Environmental Conservation vol. 18 no. 4 winter 1991, p331ff

[4] These matters naturally interact, since reduced government subsidy, if direct users are unwilling to pick up the tab, will lead to reduced use and then, perhaps, reduced provision. But the `perhaps' is important: for various reasons museum and national park provision may not be easy to truncate at the margin. See paragraph 5.22ff.

[5] The relative absence from this inquiry of community-based support groups concerned with museums and galleries, comparable to nature conservation groups and national parks associations, is interesting.

[6] `The public library... has a much more demotic user profile than museums, art galleries etc. It is also clear that, beyond a certain point, use of public libraries decreases with education... This is not because reading declines among the tertiary educated... However, their reading habits are more likely to be supported by other means: by buying books rather than borrowing them, or by using State or university libraries.' Bennett T, `Consuming culture, measuring access, and audience development', Culture and Policy vol. 8 no. 1, 1997, p23 [italics added]