View the report as separate downloadable parts:
Members
List of recommendations
List of relevant names
Executive summary
The Holgate matter
The future of Australia Post
Part 1—Introduction, Engagement and Background
Chapter 1—Introduction
Referral of the inquiry
Conduct of the inquiry
Acknowledgement
Note on references
Structure of the report
Chapter 2—Australia Post's engagement with the Senate
Committee view
Chapter 3—Background to the inquiry
Background to the inquiry
Reviews and inquiries into Australia Post
Part 2—The Holgate matter
Chapter 4—Timeline of events
Events leading to Ms Holgate's resignation
Ms Holgate's resignation
Events following Ms Holgate's resignation
Recent developments
Chapter 5—The purchase of the watches
Involvement of the former Chair
Involvement of the Board
Compliance with Australia Post policy and the PGPA Act
Committee view
Comparison with other bonuses, rewards and remuneration
Committee view
Chapter 6—The standing aside of Ms Holgate
Did Ms Holgate
Involvement of the Prime Minister and Shareholder Ministers
Committee view
Wider implications of the events
Committee view
Chapter 7—Actions surrounding Ms Holgate's resignation
Actions of the Board and Australia Post leading up to the resignation
Committee view
Ms Holgate's resignation
Actions of the Board and Australia Post following the resignation
Actions of the Shareholder Ministers
Committee view
Status of Ms Holgate's employment contract
Efforts to resolve the matter
Committee view
Committee view
Chapter 8—The adequacy of the Board's oversight
Governance issues and oversight failures of the Board
Independence of the Board
Committee view
Part 3—The future of Australia Post
Chapter 9—Challenges and opportunities for Australia Post
The economic and community value of Australia Post
Recent regulatory, organisational and policy changes to Australia Post
The Boston Consulting Group Review undertaken for the government
Committee view
Committee view
Chapter 10—Servicing rural and regional Australia
Australia Post's community service obligations to rural and regional communities
Deloitte Access Economics:
Recent policies and regional, rural and remote communities
Committee view
Liberal and Nationals Senators' dissenting report
Senator Pauline Hanson's additional comments
Appendix 1—Submissions and additional information
Appendix 2—Public hearings and witnesses
Appendix 3—Additional information on Australia Post
Boston Consulting Group: Australian and International Postal Services Overview Background Report (2014)
Deloitte Access Economics: Economic and Social Value of Australia Post (2018)
PricewaterhouseCoopers:
Senate inquiry into Licensed Post Offices (2013)
Consideration by the Scrutiny of Delegated Legislation Committee