Human Services

Budget Estimates 2005-06 — (May 2005)

Human Services

Index to Questions on Notice (QoN) (PDF 461KB)

Answers to Questions on Notice

QoN Topic PDF format
HS2 DHS website (PDF 25KB)
HS3 Core Department DHS website (PDF 12KB)
HS4 Core Department Job network call strategy (PDF 13KB)
HS5 Centrelink Outbound calls to Parenting Payment Partnered and Parenting Payment Single customers (PDF 16KB)
HS6 Centrelink Outbound calls to Parenting Payment Partnered and Parenting Payment Single customers (PDF 15KB)
HS7 Centrelink scripts (PDF 49KB)
HS8 Centrelink scripts (PDF 72KB)
HS9 Centrelink scripts (PDF 60KB)
HS10 Centrelink DSP Rapid Connection script (PDF 45KB)
HS11 Disability support pensioners (PDF 59KB)
HS12 Centrelink Proportion of Parenting Payment customers who have children over the age of six (PDF 15KB)
HS14 Core Department Drop in number of Comprehensive Work Capacity (PDF 18KB)
HS15 Local Liaison Officer (LLO) Program (PDF 85KB)
HS16 Organisation called Family Advantage (PDF 77KB)
HS17 Ministerial press releases relating to child support (PDF 73KB)
HS18 Employee child-care services (PDF 69KB)
HS19 Job Network suspension regime (PDF 65KB)
HS20 DSP rapid connection (PDF 362KB)
HS21 Breach data 1st, 2nd & 3rd breaches imposed in 2004 on Newstart Allowance recipients in receipt of payment more than three years (PDF 27KB)
HS22 Non-activity tested parenting payment recipients (PDF 55KB)
HS23 Centrelink JET Child Care Fee Assistance (PDF 14KB)
HS24 Centrelink Centrelinks Customer feedback systems (PDF 16KB)
HS25 Medicare Australia Medicare Safety Net data (PDF 18KB)
HS26 Health Insurance Commission Safety Net data provided to Department of Health and Ageing
- Attachment A
(PDF 18KB)

(PDF 56KB)
HS27 Medicare Safety Net (PDF 62KB)
HS28 Medicare Safety Net (PDF 75KB)
HS29 Medicare Safety Net (PDF 58KB)
HS30 Data on bulk billing (PDF 64KB)
HS31 Data on bulk billing (PDF 51KB)
HS32 Australian Hearing Loading for remote locations (PDF 18KB)
HS33 Australian Hearing Travel time targets (PDF 30KB)
HS34 Australian Hearing Resignations (PDF 53KB)
HS35 Child Support Agency Unscheduled absences (PDF 26KB)
HS36 Centrelink Sick/unplanned leave (PDF 27KB)
HS37 DHS Language skills (PDF 79KB)
HS38 CSA Language skills (PDF 86KB)
HS39 CRS Australia Language skills (PDF 79KB)
HS40 Centrelink Language skills (PDF 107KB)
HS41 HIC Language skills (PDF 94KB)
HS42 Australian Hearing Language skills (PDF 85KB)
HS43 Core department - Legal service expenditure (PDF 157KB)
HS44 Child Support Agency Legal services expenditure (PDF 28KB)
HS45 CSR Legal services expenditure (PDF 34KB)
HS46 Centrelink Legal services expenditure (PDF 32KB)
HS47 Health Insurance Commission Legal services expenditure (PDF 28KB)
HS48 Australian Hearing Legal services expenditure (PDF 26KB)
HS49 Core department Performance pay (PDF 15KB)
HS50 Child Support Agency Performance pay (PDF 43KB)
HS51 CRS Australia Performance pay (PDF 20KB)
HS52 Centrelink Performance pay (PDF 31KB)
HS53 Health Insurance Commission Performance pay (PDF 41KB)
HS54 Australian Hearing - Performance pay (PDF 88KB)
HS55 Core department - Efficiency dividend (PDF 103KB)
HS56 Child support Agency - Efficiency dividend (PDF 120KB)
HS57 CSR Australia Efficiency dividend (PDF 75KB)
HS58 Centrelink Efficiency dividend (PDF 22KB)
HS59 Health Insurance Commission Efficiency dividend (PDF 22KB)
HS60 Australian Hearing Efficiency Dividend (PDF 16KB)
HS61 DHS AWAs (PDF 26KB)
HS62 Child Support Agency AWAs (PDF 28KB)
HS63 CRS Australia AWAs (PDF 36KB)
HS64 Centrelink AWAs (PDF 24KB)
HS65 Health Insurance Commission AWAs (PDF 31KB)
HS66 Australian Hearing AWAs (PDF 17KB)
HS67 Centrelink TPV holders and Centrelink payments (PDF 24KB)
HS68 Core Department Increase in efficiency dividend (PDF 22KB)
HS69 Core Department Staffing (PDF 43KB)
HS70 Core Department Human Services involvement in Welfare Reform Taskforce (PDF 13KB)
HS71 Core Department Comprehensive Work Capacity Assessments (PDF 13KB)
HS72 Core Department Pre-vocational Assistance Participation Account (PDF 15KB)
HS73 Centrelink Post-budget community broadcast
- Attachment A
- Attachment B
(PDF 28KB)
(PDF 1608KB)
(PDF 106KB)
HS74 Staffing (PDF 385KB)
HS75 Appointment of new agency head (PDF 75KB)
HS76 Child support payers and recipients (PDF 29KB)
HS77 Child Support Agency Legal expenses (PDF 45KB)
HS78 Staffing (PDF 241KB)
HS79 Centrelink Centrelink involvement in Welfare Reform Taskforce (PDF 14KB)
HS80 Centrelink Review of payment recipients' property holdings (PDF 94KB)
HS81 Centrelink Funding for improved compliance regime provided (PDF 33KB)
HS83 Centrelink Debt prevention research and development (PDF 40KB)
HS84 Centrelink Income support customers (PDF 666KB)
HS85 Centrelink Parenting payment (single) customers (PDF 58KB)
HS86 Centrelink Disability support pension customers (PDF 135KB)
HS87 Centrelink Breaching/Compliance statistics
- Attachment A
- Attachment B
(PDF 42KB)
(PDF 11KB)
(PDF 92KB)
HS88 Centrelink Centrelink Call Centres (PDF 12KB)
HS89 Centrelink Marriage-like relationships (PDF 168KB)
HS90 Centrelink Seniors' concession allowance (PDF 99KB)
HS91 Centrelink - Withdrawal of concession cards while customers are overseas (PDF 86KB)
HS92 Debt management (PDF 311KB)
HS93 Centrelink Centrelink debt recovery (PDF 157KB)
HS94 Family tax benefit debts (PDF 1973KB)
HS95 Centrelink Use by jobseekers of facsimile machines in Centrelink offices (PDF 19KB)
HS96 Centrelink - Provision of customer information to marketing firms (PDF 153KB)
HS97 Centrelink Youth Allowance debts (PDF 67KB)
HS98 Centrelink Prosecutions (PDF 19KB)
HS99 Centrelink Crisis Payment (PDF 81KB)
HS100 Medicare Australia Pregnancy termination services (PDF 29KB)
HS101 Centrelink Job seeker diary (PDF 13KB)
HS102 Detection & prevention of incorrect payments arising from overseas income Costs & savings (PDF 13KB)
HS103

Centrelink - Family Tax Benefit, Using Reconciliation Top-Up Payments and Tax

(PDF 13KB)
HS104 Centrelink Data provided to Welfare to Work Task Force and Parenting Payment database (PDF 14KB)
HS105 ABSTUDY (PDF 42KB)

Additional information and tabled documents

DHS organisational chart (senior officers) - Tabled 26 May 2005 (PDF 142KB)
Centrelink organisational chart - Tabled 26 May 2005 (PDF 66KB)
Monthly referrals to Job Network by Centrelink as at end of March 2005 (Chart) - Tabled 26 May 2005 (PDF 414KB)
Local Liaison Officer Programme - Tabled 26 May 2005 (PDF 272KB)
Job Network Rapid Connection, script up until budget night - Tabled 26 May 2005 (PDF 173KB)
Job Network Rapid Connection, various scripts - Tabled 26 May 2005 (PDF 265KB)
Australian Hearing organisational structure - Tabled 26 May 2005 (PDF 439KB)
Correction of evidence (dated 27 June 2005) relating to Centrelink's absenteeism - Received 30 June 2005 (PDF 69KB)
Covering letter (dated 8 July 2005) accompanying answers to questions on notice - Received 8 July 2005 (PDF 35KB)
Correction of evidence (dated 14 July 2005) relating to Centrelink payment recipients - Received 14 July 2005 (PDF 1576KB)

For further information, contact:

Estimates Officer
Senate Standing Committees on Finance and Public Administration
PO Box 6100
Parliament House
Canberra ACT 2600
Australia

Phone: +61 2 6277 3439
Fax: +61 2 6277 5809
Email: fpa.sen@aph.gov.au