Responses to questions taken on notice at the Additional
Estimates hearing are due on Wednesday 14 September 2016.
| QoN No. |
Senator |
Broad Topic |
Answer to QoN |
Date Answer Received |
| 1 |
Cameron |
Australian Hearing – impact of funding
reduction |
(PDF 117KB) |
26/04/2016 |
| 2 |
Siewert |
myGov - unavailability |
(PDF 75KB) |
26/04/2016 |
| 3 |
Cameron |
Medicare Payment System – chart showing IT
areas |
(PDF 75KB) |
26/04/2016 |
| 4 |
Cameron |
Government service delivery – overseas
comparison |
(PDF 75KB) |
26/04/2016 |
| 5 |
Cameron |
ISIS agreement |
(PDF 75KB) |
26/04/2016 |
| 6 |
Cameron |
Medicare Payment System |
(PDF 74KB |
21/09/2016 |
| 7 |
Moore |
DHS Breast Feeding policy |
(PDF 75KB)
Attachment -
(PDF
169KB) |
26/04/2016 |
| 8 |
Polley |
Age Pension – Tasmania – proof of identity |
(PDF 94KB) |
26/04/2016 |
| 9 |
Moore |
Grandparent Advisers |
(PDF 75KB) |
26/04/2016 |
| 10 |
Moore |
Kingston Service Centre closure - savings |
(PDF 75KB) |
26/04/2016 |
| 11 |
Moore |
Kingston Service Centre closure – comparison |
(PDF 77KB) |
11/10/2016 |
| 12 |
Moore |
Kingston Service Centre closure – public
transport to Hobart |
(PDF
77KB) |
4/05/2016 |
| 13 |
Moore |
Kingston Service Centre closure -
reconsideration |
(PDF 75KB) |
26/04/2016 |
| 14 |
Xenophon |
Child Support test case |
(PDF
235KB)
Attachment -
(PDF 3,466KB) |
4/05/2016 |
| 15 |
Siewert |
Telephony |
(PDF 75KB) |
26/04/2016 |
| 16 |
Cameron |
Call Wait Times |
(PDF 72KB) |
21/09/2016 |
| 17 |
Cameron |
Call Centre staff recruitment |
(PDF
80KB) |
4/05/2016 |
| 18 |
Cameron |
Dragons’ Den |
(PDF 160KB) |
18/10/2016 |
| 19 |
Cameron |
Hack the Future |
(PDF 180KB) |
18/10/2016 |
| 20 |
Cameron |
Dragons’ Den and Hack the Future - accounts |
(PDF 108KB) |
18/10/2016 |
| 21 |
Cameron |
‘We’ campaign |
(PDF
74KB)
Attachment -
(PDF 1,465KB) |
4/05/2016 |
| 22 |
Cameron |
DHS staff co-located at DTO |
(PDF 75KB) |
26/04/2016 |
| 23 |
Cameron |
WPIT |
(PDF 93KB) |
21/09/2016 |
| 24 |
Siewert |
DSP Assessments |
(PDF 139KB) |
26/04/2016 |
| 25 |
Seselja |
ACT light rail – engagement with department |
(PDF 149KB) |
26/04/2016 |
| 26 |
Siewert |
ANAO Report – Qualifying
for the Disability Support Pension |
(PDF 159KB) |
26/04/2016 |
| 27 |
Siewert |
Timeliness Standards |
(PDF 77KB) |
11/10/2016 |
| 28 |
Siewert |
myGov – transfer to DTO |
(PDF
71KB) |
4/05/2016 |
| 29 |
Siewert |
Disability Support Pension – Essential
Medical Equipment Allowance |
(PDF 75KB) |
26/04/2016 |
| 30 |
Siewert |
Conflicting advice to a client |
(PDF 75KB) |
26/04/2016 |
| 31 |
Siewert |
Disability Support Pension – use of
charities |
(PDF 75KB) |
26/04/2016 |
| 32 |
Siewert |
Disability Support Pension – accuracy of
assessments |
(PDF
75KB) |
4/05/2016 |
| 33 |
Siewert |
Resetting a password |
(PDF 75KB) |
26/04/2016 |
| 34 |
Siewert |
Centrelink/DHS offices |
(PDF 75KB) |
26/04/2016 |
| 35 |
Siewert |
Navigation guides |
(PDF
73KB) |
4/05/2016 |
| 36 |
Siewert |
Mental health support |
(PDF
72KB) |
4/05/2016 |
| 37 |
Siewert |
Dealing with the Department |
(PDF 75KB) |
26/04/2016 |
| 38 |
Siewert |
Employment Service Providers |
(PDF 75KB) |
26/04/2016 |
| 39 |
Siewert |
Overpayments and Underpayments |
(PDF 86KB) |
17/10/2016 |
| 40 |
Siewert |
2015-16 MYEFO measure Enhanced Welfare Payment Integrity: |
(PDF 75KB) |
26/04/2016 |
| 41 |
Siewert |
Social media monitoring |
(PDF
72KB) |
4/05/2016 |
| 42 |
Siewert |
Welfare Fraud |
(PDF 82KB) |
21/09/2016 |
| 43 |
Siewert |
Average Wait Times |
(PDF 75KB) |
26/04/2016 |
| 44 |
Siewert |
Optical Surveillance |
(PDF
74KB) |
4/05/2016 |
| 45 |
Siewert |
Disability Support Pension – processing of
claims |
(PDF 87KB) |
11/10/2016 |
| 46 |
Bilyk |
Ministerial functions |
(PDF 75KB) |
26/04/2016 |
| 47 |
Bilyk |
Secretary’s speeches |
(PDF 75KB) |
26/04/2016 |
| 48 |
Bilyk |
Executive office upgrades |
(PDF 75KB) |
26/04/2016 |
| 49 |
Bilyk |
Vacancies |
(PDF 75KB) |
26/04/2016 |
| 50 |
Siewert |
myGov - transactions |
(PDF 96KB) |
29/09/2016 |
| 51 |
Ludwig |
Expenditure on Taxis |
(PDF 75KB) |
26/04/2016 |
| 52 |
Ludwig |
Hospitality and Entertainment |
(PDF 78KB) |
18/10/2016 |
| 53 |
Ludwig |
Executive Coaching and Leadership |
(PDF
126KB) |
4/05/2016 |
| 54 |
Ludwig |
Staffing - Profile |
(PDF 91KB) |
18/10/2016 |
| 55 |
Ludwig |
Staffing - Reductions |
(PDF 80KB) |
26/04/2016 |
| 56 |
Ludwig |
Staffing - Recruitment |
(PDF 137KB) |
26/04/2016 |
| 57 |
Ludwig |
Kitchen Appliances |
(PDF
81KB) |
4/05/2016 |
| 58 |
Ludwig |
Boards |
(PDF
89KB) |
4/05/2016 |
| 59 |
Ludwig |
Corporate cars |
(PDF 80KB) |
26/04/2016 |
| 60 |
Ludwig |
Government payment of accounts |
(PDF 80KB) |
26/04/2016 |
| 61 |
Ludwig |
Hire cars |
(PDF
75KB) |
4/05/2016 |
| 62 |
Ludwig |
Credit cards |
(PDF
97KB) |
4/05/2016 |
| 63 |
Ludwig |
Functions |
(PDF 80KB) |
26/04/2016 |
| 64 |
Ludwig |
Red tape reductions |
(PDF 80KB) |
26/04/2016 |
| 65 |
Ludwig |
Land costs |
(PDF 80KB) Attachment -
(PDF
183KB) |
26/04/2016 |
| 66 |
Ludwig |
Contracts for Temporary
Staff |
(PDF 177KB) |
11/10/2016 |
| 67 |
Ludwig |
Printing |
(PDF 80KB) |
26/04/2016 |
| 68 |
Ludwig |
Communications staff |
(PDF 89KB) |
19/10/2016 |
| 69 |
Ludwig |
Reviews |
(PDF 80KB) |
26/04/2016 |
| 70 |
Ludwig |
Commissioned Reports |
(PDF 80KB) |
26/04/2016 |
| 71 |
Ludwig |
Appointments |
(PDF 80KB) |
26/04/2016 |
| 72 |
Ludwig |
Stationery requirements |
(PDF 80KB) |
26/04/2016 |
| 73 |
Ludwig |
Electronic equipment |
(PDF 80KB) |
26/04/2016 |
| 74 |
Ludwig |
Media subscriptions |
(PDF 108KB) |
26/04/2016 |
| 75 |
Ludwig |
Meeting costs |
(PDF 80KB) |
26/04/2016 |
| 76 |
Ludwig |
Media training |
(PDF 80KB) |
26/04/2016 |
| 77 |
Ludwig |
Consultancies |
(PDF 161KB) |
26/04/2016 |
| 78 |
Ludwig |
Provision of equipment -
Ministerial |
(PDF 127KB) |
11/10/2016 |
| 79 |
Ludwig |
Provision of equipment -
departmental |
(PDF
154KB) |
4/05/2016 |
| 80 |
Ludwig |
Computers |
(PDF
103KB)
Attachment -
(PDF 336KB) |
4/05/2016 |
| 81 |
Ludwig |
Travel costs - department |
(PDF 6,619KB) |
11/10/2016 |
| 83 |
Ludwig |
Grants |
(PDF 75KB) |
26/04/2016 |
| 84 |
Ludwig |
Departmental rebranding |
(PDF 75KB) |
26/04/2016 |
| 85 |
Ludwig |
Media monitoring |
(PDF
77KB) |
4/05/2016 |
| 86 |
Ludwig |
Procedure manuals -
Ministerial |
(PDF 75KB) |
26/04/2016 |
| 88 |
Ludwig |
Enterprise Bargaining
Agreements (EBAs) |
(PDF 122KB) |
26/04/2016 |
| 89 |
Ludwig |
Existing Resources Program |
(PDF 75KB) |
26/04/2016 |
| 90 |
Ludwig |
Conditions of Government
Contracts and Agreements |
(PDF 75KB) |
26/04/2016 |
| 91 |
Ludwig |
Statutory Review Provisions |
(PDF 75KB) |
26/04/2016 |
| 92 |
Ludwig |
Sunset Provisions |
(PDF 75KB) |
26/04/2016 |
| 93 |
Ludwig |
Legal costs |
(PDF 81KB) |
18/10/2016 |
| 94 |
Ludwig |
Procedure manuals -
department |
(PDF 75KB) |
26/04/2016 |
| 95 |
Ludwig |
Vending machines |
(PDF
77KB) |
4/05/2016 |
| 96 |
Ludwig |
Self-initiated work |
(PDF
74KB) |
4/05/2016 |
| 97 |
Ludwig |
Staff awards |
(PDF 93KB) |
26/04/2016 |
| 98 |
Ludwig |
Change management |
(PDF 75KB) |
26/04/2016 |
| 99 |
Ludwig |
Departmental staff
misconduct |
(PDF
90KB) |
4/05/2016 |
| 100 |
Ludwig |
Fee for service |
(PDF
75KB) |
4/05/2016 |
| 101 |
Ludwig |
Documents provided to the
Minister’s office |
(PDF 75KB) |
26/04/2016 |
| 102 |
Ludwig |
Merchandise or promotional
materials |
(PDF 75KB) |
26/04/2016 |
| 103 |
Ludwig |
Domain usage |
(PDF 75KB) |
26/04/2016 |
| 104 |
Ludwig |
Ministerial website |
(PDF 75KB) |
26/04/2016 |
| 105 |
Ludwig |
Report printing |
(PDF 75KB) |
26/04/2016 |
| 106 |
Ludwig |
FOI requests |
(PDF 75KB) |
26/04/2016 |
| 107 |
Ludwig |
Ministerial motor vehicles |
(PDF 75KB) |
26/04/2016 |
| 110 |
Ludwig |
Lobbyist Register meetings |
(PDF 75KB) |
26/04/2016 |
| 111 |
Ludwig |
Workplace assessments |
(PDF 75KB) |
26/04/2016 |
| 112 |
Ludwig |
Freedom of Information -
statistics |
(PDF 75KB) |
26/04/2016 |
| 114 |
Ludwig |
Multiple tenders |
(PDF 75KB) |
26/04/2016 |
| 115 |
Ludwig |
Market research |
(PDF 110KB) |
18/10/2016 |
| 116 |
Ludwig |
Departmental upgrades |
(PDF 75KB) Attachment -
(PDF
337KB) |
26/04/2016 |
| 117 |
Ludwig |
Wine coolers / fridges |
(PDF 75KB) |
26/04/2016 |
| 118 |
Ludwig |
Office plants |
(PDF
73KB) |
4/05/2016 |
| 119 |
Ludwig |
Office recreation facilities |
(PDF 75KB) |
26/04/2016 |
| 120 |
Ludwig |
Building lease costs |
(PDF 75KB) Attachment A -
(PDF
558KB)
Attachment B -
(PDF
197KB)
Attachment C -
(PDF
261KB)
Attachment D -
(PDF
368KB) |
26/04/2016 |
| 121 |
Ludwig |
Government advertising /
marketing |
(PDF
85KB) |
4/05/2016 |
| 122 |
Xenophon |
Child Support |
(PDF 75KB) |
26/04/2016 |
| 123 |
Cameron |
WPIT |
(PDF 277KB) Attachment -
(PDF 504KB) |
11/10/2016 |
| 124 |
Cameron |
Call Wait Times |
(PDF 277KB) |
11/10/2016 |
| 125 |
Cameron |
Kingston Service Centre -
closure |
(PDF 141KB) |
26/04/2016 |
| 126 |
Cameron |
Belmont Service Centre -
closure |
(PDF
139KB) |
4/05/2016 |
| 127 |
Cameron |
Centrepay consumer leases |
(PDF 85KB) |
26/04/2016 |
| 128 |
Cameron |
Promotion of no and low
interest loans |
(PDF
82KB) |
4/05/2016 |
| 129 |
Cameron |
Telephony system |
(PDF 77KB) |
11/10/2016 |
| 130 |
Cameron |
Customer aggression |
(PDF 85KB) |
26/04/2016 |
| 131 |
Cameron |
Shopfronts |
(PDF
90KB) |
4/05/2016 |
| 132 |
Cameron |
Overpayments |
(PDF 91KB) |
17/10/2016 |
| 133 |
Cameron |
Underpayments |
(PDF 75KB) |
26/04/2016 |
| 134 |
Cameron |
Transactions by program and
payment type |
(PDF 85KB) |
26/04/2016 |
| 135 |
Cameron |
Payment correctness |
(PDF
74KB) |
4/05/2016 |
| 136 |
Cameron |
Audits |
(PDF 77KB) |
11/10/2016 |
| 138 |
Cameron |
Enterprise Bargaining
Agreement |
(PDF 75KB) |
26/04/2016 |
| 140 |
Cameron |
Child Support |
(PDF 165KB) |
26/04/2016 |
| 141 |
Cameron |
Child Support - targets |
(PDF 75KB) |
26/04/2016 |
| 142 |
Cameron |
Child Support – repayment of
overpayments |
(PDF 75KB) |
26/04/2016 |
| 143 |
Cameron |
Disability Support Pension |
(PDF 75KB) |
26/04/2016 |
| 144 |
Cameron |
Customer satisfaction |
(PDF
150KB) |
4/05/2016 |
| 145 |
Cameron |
Internal reviews - KPIs |
(PDF
73KB) |
4/05/2016 |
| 146 |
Cameron |
DHS Social Workers |
(PDF 93KB) |
26/04/2016 |
| 147 |
Cameron |
Face to face wait times |
(PDF 733KB) |
11/10/2016 |
| 148 |
Cameron |
Community Engagement
Officers |
(PDF
71KB) |
4/05/2016 |
| 149 |
Cameron |
Multicultural Services
Officers |
(PDF
71KB) |
4/05/2016 |
| 150 |
Cameron |
Medicare Provider Number
backlog |
(PDF
77KB) |
4/05/2016 |
| 151 |
Cameron |
Medicare Payments
outsourcing |
(PDF 77KB) |
11/10/2016 |
| 152 |
Cameron |
Australian Hearing -
services |
(PDF
118KB) |
4/05/2016 |
| 153 |
Cameron |
Comcare Trial |
(PDF
77KB) |
4/05/2016 |
| 154 |
Cameron |
DBM Independent Consultants |
(PDF 75KB) |
26/04/2016 |
| 155 |
Cameron |
Digital services – user
testing services |
(PDF 75KB) |
26/04/2016 |
| 156 |
Cameron |
DHS staffing - recruitment |
(PDF
77KB) |
4/05/2016 |
| 157 |
Cameron |
DHS staffing - FTE |
(PDF 83KB) |
19/10/2016 |
| 158 |
Cameron |
DHS staffing - gender |
(PDF 75KB) |
26/04/2016 |
| 159 |
Cameron |
DHS staffing – Indigenous
staff |
(PDF 75KB) |
26/04/2016 |
| 160 |
Cameron |
DHS staffing – Indigenous
support program |
(PDF 75KB) |
26/04/2016 |
| 161 |
Cameron |
DHS staffing – Financial
Information Service |
(PDF 75KB) |
26/04/2016 |
| 162 |
Cameron |
Cheques |
(PDF
147KB) |
4/05/2016 |
| 163 |
Cameron |
Centrepay – Thorn Group |
(PDF 75KB) |
26/04/2016 |