View the report as separate downloadable parts:
Members
List of Recommendations
Chapter 1—Introduction
Terms of reference
Conduct of the inquiry
Acknowledgement
Notes on references
Structure of the report
Chapter 2—Impacts of outsourcing and privatisation
Constitutional/democratic responsibilities
Stability and security of outsourced services
Service quality
Oversight and quality control
Public interest test
Economic impacts
Transparency
Automation and robodebt
Average Staffing Level cap
Committee view
Chapter 3—Outsourcing Australia's visa processing system
Is visa processing being outsourced?
Appropriateness of outsourcing visa processing
Service quality
Impacts on specific sectors
Asylum seekers
UK experience
The tender process
Risk, data and security
Job losses
Transparency
Progress of the tender
Committee view
Coalition Senators' dissenting report
Appendix 1—Submissions, tabled documents, answers to questions on notice
Appendix 2—Hearings