Chapter 1

The operation of the special benefit provisions relating to the newly arrived residents waiting period

Chapter 1

Provisions of the Legislation

1.1 The Social Security Act 1991 was amended by the Social Security Legislation (Newly Arrived Resident's Waiting Periods and Other Measures) Act 1997. That legislation came into effect on 4 March 1997.

1.2 It extended from 6 months to 2 years the restricted access to a range of benefits for all migrants except those in the humanitarian and refugee categories. Access to Medicare and to Family Payment was available, although access to health care cards was not. This policy indirectly favours people with children. [1] Access to Medicare may be ineffective if people are unable to afford to purchase medication. [2]

1.3 The provisions of the Social Security Act 1991 do allow access to Special Benefit for people who have no other means of supporting themselves. Section 739A(7) states that:

1.4 Subsequent to the legislation, guidelines were developed under Section 739C. Those guidelines, gazetted on 21 March 1997, stated the purpose of the guidelines to be:

1.5 Section 4 of the Guidelines stated that:

1.6 Section 6 of the Guidelines listed the circumstances in which special benefit could be paid.

1.7 Hence, the exceptional circumstances regime provides a safety net. Similar provisions were made through the Secretary's guidelines issued in July 1997 after the gazetted guidelines were disallowed.

1.8 The Committee notes that migrants are allowed into Australia on the basis of their acceptance of government conditions. Many thousands of people would like to be able to migrate. Those who have made a decision not to progress with their applications because they do not believe they will be able to support themselves for up to two years have made a responsible choice. This choice should not be devalued by providing benefits to people who do not responsibly assess their capacity to maintain themselves. Further, it is important that the taxpaying community does not have additional burdens imposed through providing for those who have effectively made a decision not to abide by the guidelines.

Limited access to other services

1.9 State and Territory governments also provide a range of concessions (including transport concessions) to people on different income support benefits or pensions which increases the burden on taxpayers for people who have undertaken to look after themselves but failed to do so. With no official status as unemployed, sole parent, full time student etc, but also with limited finances, many migrants may find it difficult to attend language classes or seek work over a wide geographic area unless they have adequate self support or sponsorship. [3]

Persons most affected

1.10 Although it was apparent that some sponsored migrants could experience difficulties, it seems that the persons most likely to be in need of some assistance are independent migrants who have accepted skills, but who have limited financial resources and, in many cases, few family or friends to provide longer term support in the event of no employment being available. This point was made most concisely by the submission from Legal Aid Commission of NSW:

"From our observations, the clients who approach Legal Aid for assistance, especially in relation to an application for Special Benefit, had a number of characteristics in common.

Most have arrived in Australia as independent migrants, having passed a strict points test based on their skills, qualifications and/or work experience.

As a result, they had no family and few acquaintances in Australia on whom they could rely for assistance upon their arrival.

The clients anticipated that their skills would assist them to find work in Australia.

Information regarding the availability of work from the Australian immigration authorities in the overseas post was often unclear, misleading and difficult to obtain.

They had spent large amounts of money, often constituting their life savings, to apply for migration to Australia. Expenses included application fees, English testing, medical examinations and air fares.

They experienced long waits before the migration application was approved.

They were unable to bring enough money from their country of origin due to a variety of factors including poor exchange rates, relatively low rates of pay in their own country and limits imposed on the amount of money they could lawfully bring with them from their country of origin.

A combination of these factors has meant that many newly arrived migrants find themselves in a desperate financial situation once they arrive in Australia and they are unable to find employment. Their funds are often depleted within a few months due to the costs of establishment." [4]

1.11 The Committee believes it is important for the Department of Immigration and Multicultural Affairs (DIMA) to provide realistic advice to prospective migrants especially those who have already made an application to migrate.

1.12 According to the submissions made by various organisations during the Committee's hearing on the Social Security Legislation Amendment (Newly Arrived Resident's Waiting Periods and Other Measures) Bill 1996, it was expected that a number of adverse consequences might follow. In order to address these and related concerns – such as the limited access by migrants to various labour market programs – recommendations were made by the Committee that the impact of the restrictions be reviewed by relevant departments. [5] The Department of Social Security organised a seminar in January 1998 to consider the impacts of the measures. [6]

1.13 Concerns similar to those previously raised to the earlier inquiry were also raised in submissions and evidence given to the Committee in the current inquiry. At the time of the hearing in March 1998 the legislation had been in effect for just over one year. Some 780 persons affected by the two-year waiting period had applied for special benefit; some 45% had been successful in their application for this payment. [7] A number of appeals had been made to the SSAT and the AAT for a review of decisions made not to grant Special Benefit. [8]

1.14 The issues of concern include the fact that the need for assistance is considered to be greatest in the first two years after arrival. Such assistance is not restricted to payments, and includes help with gaining employment such as preparing for job interviews and preparing or translating a cv; and access to a range of employment services. Witnesses stated that access to employment services was already limited and was expected to be affected by changes due to come into effect from May 1998. However, the Committee believes it is important that the needs of newly arrived migrants do not affect the access of others to employment services at a time of hight unemployment.

Other factors seen to have a noticeable effect were: ill health, long term problems, delayed settlement, pressure placed on community organisations, pressure on other individuals and the revolving door syndrome.

Ill health

1.15 It was suggested in evidence that limited access to adequate food and shelter may be the outcome of restrictions on access to Special Benefit. In turn this could have an impact on the health and employability of migrants and their dependents. Examples given were of one child of migrants admitted to hospital and kept there because of nutritional problems, [9] and of the malnutrition of a successful appellant to the AAT. [10]

Long term problems

1.16 Malnutrition and other problems may have longer lasting effects. The psychiatric disorder experienced by another appellant was noted as having been caused directly by his worry and concern that he was unable to support his family. [11] Therefore it is important for intending migrants to be aware of government policy and to accept that they will be bound by it.

Delayed settlement

1.17 In turn, these factors may inhibit the capacity of people to gain employment or to gain employment appropriate to their skills and qualifications – the basis on which they were admitted to the country originally. In addition, the longer it takes for people to obtain employment in their field of expertise (because of the above emotional, psychiatric or physical factors or because they have not been given access to assistance in gaining employment more directly) the greater the chance of skill loss. The outcome is much the same – deskilled people competing for jobs at a severe disadvantage in an unfriendly employment environment. [12] A further effect of lack of access to assistance in gaining employment was stated as being the exposure of people to potential exploitation in the community. [13]

Pressure placed on community organisations

1.18 A number of witnesses and submissions also noted that the measures placed undue pressure on community and charitable bodies such as St Vincent de Paul, the Salvation Army and other long term or crisis care services. These organisations provide a wide range of services for disparate groups in the community. Government funding for crisis services, such as refuges and shelters, and related meal and similar assistance, is approximately $23 million per annum across Australia (under services such as Supported Accommodation Assistance Program). By their nature crisis services are not geared to the longer term provision of support or of all support; and most other assistance programs, such as those operated by the Smith Family, Salvation Army, Red Cross and St Vincent de Paul and other groups do not aim to meet all needs but to provide a supplement – to pay a bill, provide some food and clothing, help with school expenses etc. [14]

Pressure on other individuals

1.19 Although some evidence was provided that people may have been exploited by the sponsoring party [15] it was also stated that some sponsors could not afford to maintain those they sponsored. If this is the case, sponsors need to be aware of the nature of their responsibility and the obligation they have undertaken. The issue of sponsorship appears to have been affected by an inability to enforce the provisions, which can leave a newly arrived person vulnerable and with limited access to assistance.

1.20 There is also pressure placed on departmental staff and on the staff of various agencies, community organisations, welfare societies and like bodies such as St Vincent de Paul. [16] While some of this pressure might once have been deflected by organisations such as Legal Aid services, this is no longer possible since funding for migration matters is not a priority. [17]

The revolving door syndrome

1.21 Organisations also stated that they were placed in the position of having to deal with people who had already been referred on to them by others, including the various social workers paid by government departments to assist people who came to their offices. This put additional pressure on the human as well as financial resources of community organisations. [18]

Footnotes

[1] Submission No. 2, Welfare Rights Centre, para. 6.12.

[2] Submission No. 2, Welfare Rights Centre, para. 4.3 and Submission No. 3, Salvation Army, p. 1.

[3] Submission No. 2, Welfare Rights Centre, paras. 1.7, 4.4; Submission No. 3, Salvation Army, p. 2.

[4] Submission No. 8, Legal Aid Commission of NSW, pp. 2-3. See also Evidence, pp. 32-33 (FECCA).

[5] Legal and Constitutional Legislation Committee, Report on the Social Security Legislation Amendment (Newly Arrived Resident's Waiting Periods and Other Measures) Bill 1996, Recommendation 12 and para. 5.7.

[6] Submission No. 2, Welfare Rights Centre, para. 1.1.

[7] Evidence, pp. 3, 7 (Department of Social Security). It was not clear at the hearing whether the number of applications for benefit represented multiple applications by various individuals; therefore the extent of the problem was not clearly identified.

[8] Evidence, Department of Social Security, p. 4 ('…at the moment there are about 18 cases before the SSAT and I think 26 or 27 before the AAT …') and pp. 23-24 ('We actually have had handed up some figures from March last year to March this year. Whilst these look precise, there could have been developments in the last few days. In terms of internal reviews by authorised review officers, 455 were sought in that 12-month period. There have been 210 appeals to the SSAT and 43 appeals to the AAT. Some of them involve more than one person.').

[9] Evidence, p. 26 (Welfare Rights Centre).

[10] Evidence, pp. 26, 41 (Welfare Rights Centre). See also Submission No. 6, NSW Emergency Relief Forum, p. 3 referring to malnutrition, child neglect and deteriorating mental health.

[11] Zoarder v DSS, AAT, No. N97/945, 18 February 1998, para. 38. See also Submission No. 2, Welfare Rights Centre, para. 4.3, paras. 7.13-7.17.

[12] See for example Submission No. 8, Legal Aid Commission of NSW, para. 5.4.

[13] Evidence, p. 26 (Welfare Rights Centre); p. 34 (FECCA).

[14] Submission No. 2, Welfare Rights Centre, paras. 1.5, 2.18; Submission No. 5, FECCA, p. 3.

[15] Submission No. 2, Welfare Rights Centre, para. 8.5.

[16] Submission No. 6, NSW Emergency Relief Forum, p. 3.

[17] Submission No. 8, Legal Aid Commission of NSW, para. 2.2.

[18] Submission No. 2, Welfare Rights Centre, paras. 4.1-4.3 and Section 5.