CHAPTER 3

CHAPTER 3

Key issues

3.1        Submissions and witnesses expressed support for the overall objective of the Bill: that is, to modernise the national personal insolvency scheme and improve its efficiency. However, for some, this support did not extend to certain provisions of Schedule 4. The three key issues arising in relation to Schedule 4 are discussed in this chapter: 

The threshold for a creditor's petition

3.2        The Australian Government has taken the view that bankruptcy tends to involve people who have fallen on hard times, rather than debtors seeking to escape payment of their debts. The Bill therefore introduces measures aimed at giving those in financial distress a more realistic opportunity to consider their options, reorganise their affairs, and, where possible, avoid bankruptcy.[1]

3.3        One such measure is contained in item 1 of Schedule 4, which proposes to increase the threshold for a creditor's petition from $2,000 to $10,000. Submitters and witnesses were divided on this issue, with some supporting the proposed new threshold and others expressing concern with the increase.

Support for the increased threshold

3.4        In general, those who supported the proposed new threshold did so on the grounds that a $10,000 threshold is more appropriate than the $2,000 threshold set in 1996; and, further, that a $10,000 threshold will prevent minor abuse of the bankruptcy system by some creditors.

3.5        The Consumer Action Law Centre (CALC), for example, submitted that the increased threshold would prevent the inappropriate use of bankruptcy laws by creditors seeking to recoup small debts. The CALC stated that a creditor's petition triggers a process which can significantly impact on debtors and their families. In its view, the bankruptcy process should never be used for the collection of small debts:

It is the excessive cost and disproportionate impact of bankruptcy, combined with the existence of alternative debt collection processes that makes the use of bankruptcy to collect a debt under $10,000 so harsh, unfair and punitive to the debtor. [2]

3.6        The CALC, and others, referred particularly to Eastern Access Community Health's November 2007 report, Homes at risk: using bankruptcy to collect small debts, which noted:

Mainstream creditors are currently paying more attention to the development and implementation of financial hardship policies for debtors in financial difficulty. Attention to responsible collection of debt beyond this stage would be welcomed by financial counsellors. Using the bankruptcy regime to collect small debts should be a last resort.[3]

3.7        In relation to a minimum debt amount, the CALC went on to submit that a $10,000 threshold is appropriate in view of the Consumer Price Index (CPI) and increases in personal debt levels since 1996:

The [Eastern Access Community Health] report, which is the only detailed investigation into this issue, concluded that the minimum debt amount should be increased from $2,000 to $10,000. We agree that this is an appropriate level for 2009. The threshold amount was last raised from $1,500 to $2,000 in 1996, however, the original minimum debt amount was, in fact, set in 1966 at $500. This amount has not kept pace with inflation or other market changes, being raised only sporadically since that time. At current values, the $500 original threshold would equate to over $5,000 merely as a result of inflation. In addition, the consumer credit market has been transformed since 1966. Personal debt levels are increasing exponentially and considerably larger amounts of debt are now routinely carried by consumers. Forced bankruptcy in order to liquidate a person's home over a $5,000 debt is a manifestly disproportionate response to the size of such a debt.[4]

3.8        The views in paragraphs 3.5 to 3.7 were shared by the Homeless Persons' Legal Centre (a project of the Public Interest Law Clearing House (PILCH)), the Consumer Credit Legal Centre NSW (CCLC), the Financial and Consumer Rights Council (FCRC), and Legal Aid NSW.[5]

3.9        While supportive of the increased threshold, the CALC, and others, called for clarification of the threshold amount; that is, whether it relates to the original amount owing or the amount owed at the time the petition is presented, which could also include collection costs, late fees, and interest:

We have seen several cases in which a creditor or debt collector owed a small debt below the minimum debt amount in the Act has simply waited until costs have accrued on the debt and, once the debt amount has passed the threshold, they have pursued bankruptcy proceedings.[6]

Opposition to the increased threshold

3.10      In contrast, other submitters and witnesses expressed concern with the Bill's proposal to increase the minimum threshold for a creditor's petition.[7] These concerns primarily focussed on a lack of evidence for the need to increase the threshold, and a perceived failure to attack the root causes of financial hardship.

3.11      The Australian Institute of Credit Management (AICM) argued that it was inaccurate to characterise the majority of bankrupts as having 'fallen on hard times'. In support of its position, the AICM drew on annual reports of the Inspector‑General in Bankruptcy, which show that:

3.12      Similarly, Bartier Perry submitted that the rationale for the increased threshold, and the statistics put forward by the Australian Government to support that change, are 'misconceived'.[9] This view was supported by the Insolvency Practitioners Association of Australia (IPAA). The IPAA told the committee:

...if there is a case for the increase of that threshold, we do not think the case is made out in the information provided in the explanatory memorandum and elsewhere. We think that there should be clear statistical or other evidence that would show that, where a petitioning creditor's debt is under $10,000 or, let us say, close to $2,000, that results in a bankrupt estate of minimal assets and liabilities. That information, we feel, would be available, and we do not feel that the information that has been provided substantiates that.[10]

3.13      The committee asked the IPAA precisely what was wrong with the figures set out in the REM. In response, the IPAA described the figures as 'bald', and indicated that a further level of detail is required to determine whether the existing threshold is sufficient, that is, whether it is actually resulting in 'small bankruptcies':

Sequestration orders made where the amount claimed was, in effect, below $10,000, do not seem to take the matter very far. Of those bankruptcies—and I am just speaking broadly—we would like to know to what extent they were very small bankruptcies in terms of number of debts and number of assets. That is not shown, and that is really the substance of what I think this whole issue is about...I suppose it is a matter of policy as to whether a person should be able to go bankrupt when their ultimate debt position is $4,000—they have got $4,000 worth of debts—and they have got $3,000 in the bank...I think that there is a feeling that is not appropriate and that person might be dealt with in another way.[11]

3.14      The IPAA went on to tell the committee that the Bill would also create an unjustifiable disparity between the personal and corporate insolvency regimes, where the latter does not appear to need an increase in its threshold amount:

There has been no parallel move or comment or request for increase in corporate insolvency. One fundamental point about insolvency, in both personal and corporate, is that the debt upon which the petitioning creditor relies to trigger the insolvency is only a trigger amount.[12]

3.15      PPB Pty Ltd (PPB), an advisory firm practising in insolvency, separated bankrupts into two categories: unwilling debtors; and incapable debtors. While the Australian Government has identified those in the latter category as in need of assistance, PPB considered that:

Denying creditors access to the bankruptcy process does not encourage Incapable Debtors to deal with their debts. Instead it allows them to further defer dealing with their problems. The consequence is that debts will be allowed to increase to a less manageable level before the debtor is obliged to deal with the problem.[13]

3.16      Some submitters also took issue with the apparent assumption that creditors are not using alternate debt collection processes. Bartier Perry submitted that creditors are using all means at their disposal to recover debts owed to them:

Individual creditors and small businesses are much less capable of in effect writing off debts under $10,000...It is, with respect, somewhat insulting to suggest that simply because they have debts less than $10,000 these creditors have 'other options' which they have somehow failed to explore and which would lead to a recalcitrant debtor complying with his or her obligations. There is no evidence whatsoever that these 'other options' are not being pursued.[14]

3.17      The AICM also submitted that seeking payment of debt through lodgement of a creditor's petition remains a relatively unpopular avenue for creditors, featuring in only nine per cent of bankruptcies:

...the decision to pursue a debt through the provisions of the Bankruptcy Act 1966 (Cth) is only made when a thorough assessment of the debtor’s situation has been undertaken. There is little purpose in seeking to exercise remedies under the Bankruptcy Act if the individual concerned has no assets and little or no income. Creditors' petitions are primarily utilised in situations where the individual has assets and income and is in a position to meet their obligations albeit reluctantly.[15]

3.18      At the public hearing, an AICM representative also suggested that there would be no real need for the new threshold or, implicitly, any other reforms proposed by the Bill, given the recent introduction of a number of significant legislative reforms (such as the Personal Property Securities Act 2009):

...we feel that it would be preferable to let those reforms take place and become part of the financial and credit and debt recovery domain before this amendment proceeds, because we feel that at that stage you may find that it is actually not necessary.[16]

What is an appropriate increase?

3.19      Submitters and witnesses differed in their views as to what would be an appropriate increase to the threshold amount. If there were to be any increase, some suggested that a $5,000 threshold would be sufficient.[17] However, for those in favour of the threshold proposed in the Bill, $5,000 was considered far too low.

3.20      The Australian Finance Conference (AFC) and the Australian Bankers' Association (ABA) both expressed a preference for a $5,000 threshold, on the basis that:

It is unclear how the proposed threshold has been arrived at and [it] may operate as a disadvantage to small business operators who are generally owed debts of much smaller amounts.

A change of this magnitude further signals to a debtor that a failure to pay far lesser amounts is unlikely to result in bankruptcy at the suit of a debtor's creditors and so dilute the importance to the debtor of the debtor's obligation to pay.

Where a debtor's liabilities to pay accrue over time, for example a strata title owner's payments to their body corporate management company, it may take several years before enforcement action with the prospect of bankruptcy can be undertaken.[18]

3.21      The IPAA also considered $5,000 to be a more appropriate threshold amount for a creditor's petition, on the basis of a previous CPI assessment of the 1996 figure. However, the IPAA emphasised that the amount merely serves as a trigger:

...there is a lot of focus on this figure which is not necessarily relevant...to what the extent of the insolvency may ultimately be. I think the figures are there to demonstrate it, but they just have not been extracted. For example, we do not know to what extent, for petitioners with $2,000 worth of debt, a bankruptcy results with that being the only debt or with the other debts even smaller than that totalling no more than $5,000. It really is, as I said, just a trigger point—a trigger debt. Insolvency law requires a creditor to show that the debtor against whom they are bringing the proceedings is insolvent. That insolvency is in effect demonstrated by the fact that that debtor cannot pay on the bankruptcy notice an amount of $2,000.[19]

3.22      Much of the evidence received by the committee focussed on the current threshold amount of $2,000 set in 1996, and what would have happened to that figure over time. Supporters of the proposed new threshold also claimed that making appropriate adjustments to the 1996 figure would not equate to a threshold amount of $5,000. For example, the CCLC contended:

Five thousand dollars is clearly too low. There would be no point making this reform if this were the amount. It would not protect people, particularly given that solicitors' fees and legal costs have risen greatly since this has been put in. Worse, it would be less than the original amount of $500 set in 1966, adjusted for inflation—and that is not even taking into account the huge changes in personal debt since 1966...You do not make good policy by simply picking a number roughly in the status quo; you make sure it is appropriately chosen. The policy underlying the bankruptcy system needs to deal with genuine insolvency. It has not been created simply to provide another tool for debt collection.[20]

3.23      Similarly, the CALC questioned the basis for selecting $5,000 as the threshold amount, and intimated that this figure has been 'plucked out of the air' by businesses opposed to the threshold amount proposed in the Bill:

...there is actually plenty of evidence to suggest that the amount should be raised to $10,000. The first time any other amount has been raised is during this process when they have tried to pick an amount in the middle because they do not like it being raised to $10,000.

The only comprehensive report in this area is the Homes at risk report which had 25 case studies. It based its recommendation on an analysis of all of those case studies and the law in the area. It came up with the figure of $10,000. We know from the statistics that [Insolvency and Trustee Service Australia] provided in its submission and that are in the explanatory memorandum to the bill that it is only a small amount of creditors' petition initiated bankruptcies that are under the $10,000 limit again suggesting that is the correct amount and that it is only a small number of cases that it would affect. We have provided plenty of case studies in our submission and I know other groups did as well. These also suggest that $10,000 is the correct amount. The amount of $5,000 is patently too low.[21]

Department response

3.24      At the public hearing, officers from the Attorney‑General's Department (Department) reiterated the view that a $10,000 creditor's petition threshold is appropriate. Officers told the committee that the Department had held stakeholder consultations and had adopted a balanced approach in the Bill:

[The government] believes that that threshold is appropriate given the magnitude of the consequences that bankruptcy has for a debtor, the cost and complexity of bankruptcy proceedings compared with other available debt collection methods, and the increase in levels of consumer debt.[22]

3.25      Departmental officers indicated that CPI changes to the 1996 amount were one factor taken into consideration by the government when determining the proposed new threshold.[23] When asked what CPI had done to the 1996 amount of $2,000, the Department advised that it would be $2,770 in 2009 dollars.[24]

3.26      Although some witnesses argued for indexation of the proposed threshold,[25] the Department confirmed that this approach is not favoured by the Australian Government:

...this is a very significant trigger for a creditor to pull on somebody to make them bankrupt and...parliament in enacting legislation in this area is making a very significant decision about what that figure should be...In terms of indexing it, again, the change from $2,000 to $10,000 is about more than just changes in the value of money; it is about recognising the cost and complexity of bankruptcy, the overall shift in the demographics of bankruptcy and the level of debt that is owed. So we did not really think that indexation was the right approach to take, particularly when the government is already proposing to make a very significant increase on that basis.[26]

3.27      The committee also asked whether the Department had conducted any research into the asset and liability positions of debtors who were made bankrupt for debts of between $2,000 and $10,000. Departmental officers stated that no such investigations had taken place in relation to the Bill, because the information was not relevant to the policy intent:

The policy intent here is to say to a creditor who is owed less than $10,000, 'We are taking away the right for you to commence bankruptcy proceedings.' It does not matter to that creditor what the overall indebtedness is.[27]

The increase in debt, income and asset thresholds for debt agreements

3.28      Item 11 of Schedule 4 of the Bill would raise by 20 per cent the eligibility threshold to enter into a debt agreement. This measure attracted support from a number of submitters, including the ABA and the IPAA.[28]

3.29      However, the CALC (and others) expressed 'major concerns' with the proposal, citing ongoing problems with the 'administration of such debt agreements and their appropriateness for many of the debtors to whom they are marketed and sold'.[29] Providing a number of case studies, the CALC went on to submit:

...financial counsellors have reported that many of their clients have been lured into unrealistic and unsustainable debt agreements, and we are concerned that the large number of unsuccessful agreements is driven by the large fees retrievable by debt agreement administrators under the agreements. 11,353 debt agreements were proposed in the 2008‑09 year and 8,599 of these proposed agreements were accepted by creditors but only 29 agreements were completed during the year...[A] 2005 report...found that many debtors failed to comply with their debt agreement after being unable to maintain payments that were unlikely to have been sustainable from the start.[30]

3.30      The committee heard from CCLC representatives that debt agreements are proving counterproductive, and are placing debtors in a worse situation than they would have been in had they been able to make an informed choice prior to entering into such an agreement:

We see a whole lot of other people who have gone into a debt agreement and a little while down the track it has become apparent that they either cannot pay or their circumstances changed yet again, whereas if they had been bankrupt in the first place or had had an informal agreement in place with their creditor they might have been on the way to getting back on track by that stage. Instead, they have to go through the bankruptcy process at that later date and a lot of the money does not go through to the creditors anyway. There is a situation where people are actually in limbo—that is, where they are not bankrupt, they are not in their debt agreement anymore and they may or may not be being sued—and it is really a big mess.[31]

3.31      The FCRC also argued against an expansion of the eligibility criteria for debt agreements, and observed:

It is also important to recognise that many debtors enter into debt agreements under the false belief that they will avoid the consequences associated with bankruptcy. For example, entering into a debt agreement will be recorded on a person's credit information file in a similar manner to bankruptcy and the person's name will be recorded permanently on the National Personal Insolvency Index. It is also generally considered an 'act of bankruptcy' under clauses in typical consumer lending arrangements such as mortgages, triggering default or foreclosure options for lenders.[32]

3.32      At the public hearing, witnesses commented on the extensive work of the Insolvency and Trustee Service Australia (ITSA), and its efforts to encourage people to consider all available options. The AICM also advised:

...there is a document that is produced jointly by the [Australian Competition and Consumer Commission] and [Australian Securities and Investments Commission] on debt collection. There are two versions. There is one for creditors and one for debtors. They are incredibly useful guides to help people understand what their alternatives are from both sides of the picture. We feel that, coming out of the legislative reforms, in particular national consumer credit protection, more material of that sort in this easy, usable, friendly format is going to assist people.[33]

3.33      Both the CALC and the FCRC recommended that the Australian Government should review the recommendations of the Consumer Credit Legal Service and Eastern Access Community Health's 2005 report, Debt Agreements: Remedy or Racket, as well as the operation of debt agreements, prior to any amendment of the debt agreement eligibility requirements.[34] The CCLC also recommended that the threshold not be increased until a government review of the debt agreement regime is undertaken in 2010.[35]

Department response

3.34      The Department explained the increased eligibility requirements for debt agreements on the bases that the reform will increase access to the arrangements, and  that such arrangements provide greater returns than the bankruptcy system:

This will give more debtors access to debt agreements. Debt agreements provide, on average, far superior returns to creditors than bankruptcy. In 2008-09, 60c in the dollar—this is dollars actually paid to creditors, contrary to what you have heard from witnesses earlier this afternoon—was paid for the agreement system. That compares with [$0.134] for all bankruptcies.[36]

3.35      Departmental officers also noted that creditors appear to have more confidence in the debt agreement system since reforms came into effect on 1 July 2007:

The rate of acceptance of debt agreement proposals has increased from around 70 per cent to well over 80 per cent, and there has been a significant reduction in the termination rate, which is about six per cent down from well over 30 per cent for debt agreements made since the 2007 reforms.[37]

3.36      At the public hearing, the committee received conflicting evidence in relation to completion and failure rates for debt agreements. According to some witnesses, as little as 3.7 per cent of debt agreements were completed over the 2006‑09 period.[38]

3.37      However, the Department contested this view. The Department indicated that the presentation of information in the Inspector‑General in Bankruptcy's 2006‑09 report is confusing as it covers debt agreements made both before and after the 1 July 2007 regulatory reforms. After much discussion concerning how debt agreements are tracked, a departmental officer concluded that completion rates have improved, and continue to improve:

...when we did the review of debt agreements prior to the 2007 amendments, the formal termination rate was around a third, but only about a third of agreements were actually completed. There was this other group that just went off into limbo—people lost interest in them. So the actual termination rate was over 30 per cent. If you only look at debt agreements made under the new system, from 1 July 2007, until either the end of October or the end of November last year—so we are talking nearly 2½ years—6.1 per cent had been terminated...In our view, those numbers demonstrate that the failure rate has diminished very significantly. So the way that the numbers are moving at the moment would suggest that, in a year or two, when we look at that table again and see what has happened to agreements that have been in place since July 2007—over four or five years—a much higher percentage of those will have been completed than had been under the old system.[39]

The increase in the stay period following a declaration of intent to file a debtor's petition

3.38      Item 5 of Schedule 4 of the Bill would increase the stay period following a declaration of intent to file a debtor's petition from seven days to 28 days. This measure attracted widespread support,[40] with some exceptions.[41]

3.39      Among the supporters was the Australian Financial Counselling and Credit Reform Association (AFCCRA). A representative of AFCCRA told the committee:

...the whole point of...[the reform] is to give people an opportunity to seek some advice about their financial position. Seven days is just far too short a time to do that. You will not get an appointment with a financial counsellor, generally...[and] people are incredibly stressed in these circumstances. They need counselling and they need time. It certainly does not give you a chance to potentially negotiate with your creditors. So it has been an ineffective provision, other than allaying enforcement action, which is what happens.[42]

3.40      The CCLC agreed with this view, using similar reasoning to argue against the proposed requirement that a statement of affairs must be completed at the same time as a declaration of intent to file a debtor's petition:

[Declarations of intent]...are a stopgap measure to try and save the situation so you can get your kids to school, you can get to work and things like that because you are genuinely insolvent and you just need time to see a financial counsellor. We should not add a statement of affairs to the burden of doing that in a desperately difficult situation where you basically have about 10 minutes, because the sheriff has told you he is coming—he or she...The idea that you are going to be carefully filling out a statement of affairs is absurd. Nobody has time to do anything except put your name, address, who you are and that you need one...

Anybody who then goes to see the financial counsellor is suddenly in this awful position where they have filled out one form in a mad rush, in absolute terror of something terrible happening to them, and then they go to fill out a form with the financial counsellor and they do not match.

Everybody, even the most literate people, will make mistakes in a rush.[43]

3.41      In contrast, opponents of a 28‑day stay period argued that debtors would not necessarily use the additional time as envisaged by the government, and this leeway would be to the detriment of legitimate creditors. For example, the AFC submitted:

Ideally, providing a longer period [than seven days] would encourage greater dialogue between debtors and creditors with a view to working out alternative arrangements to settle debts. In reality there are doubts that the 28 days would be used for that purpose. In the meantime, legitimate judgement debts cannot be enforced.[44]

3.42      The ABA agreed:

...the ABA considers that the stay on creditors' rights of enforcement for 28 days is too long when taking into account the interests of creditors whose judgment debts cannot be enforced in that period and that 14 days would be a better balance with the need for the debtor to understand the implications of bankruptcy and other options that may be available.[45]

3.43      Westpac concurred, stating:

The proposed 28 day moratorium is too long and likely to create an excessive delay in agreeing a customer solution.

A 14 day moratorium strikes the right balance between the debtor and creditor(s), assisting in retaining a sense of urgency while providing a more reasonable timeframe for both parties to reach an appropriate outcome.[46]

Department response

3.44      The Department considered 28 days to be a 'happy medium', during which time debtors might be able to 'get themselves back on their feet'. Officers affirmed that the government does not support a shorter time period, on the basis that such a period would not give debtors sufficient time to make a considered decision:

There are long waiting lists for appointments with financial counsellors and if a person has multiple creditors it may take some time to negotiate with all of them. Creditors will also benefit from the new requirement that the official receiver must notify them when a declaration of intent is lodged. This allows creditors to be proactive in negotiating with debtors who can then possibly avoid bankruptcy. In addition, the requirement to file a simple statement of affairs with a declaration makes it more likely the debtors will have considered their situation and received advice before deciding what steps to take next. Of course, it will always be open to creditors and debtors to reach a negotiated agreement in less than 28 days.[47]

3.45      Departmental officers acknowledged the concern that some debtors might not use the extended stay period as intended. In this regard, officers stated that the requirement for a declaration of intent to be filed with a statement of affairs will assist in the tracking of any dissipated assets:

If...[debtors] then proceed into bankruptcy, that act of bankruptcy which has occurred before they actually become bankrupt, as long as it occurs within the six months prior to bankruptcy, will be the start of their bankruptcy. Everything that happened from the day that they file this declaration will be undone if they do eventually become bankrupt, which is arguably more likely if they are using that period to defeat their creditors.[48]

3.46       Officers from the Department and ITSA also told the committee that the statement of affairs intended to be filed with a declaration of intent will be a simple three‑page document, the sole purpose of which will be to serve as a record of assets and not as a forensic document.[49]

Committee's view

3.47      Based on the evidence presented throughout the inquiry, the committee considers that the Bill should be passed in its present form.

3.48      The committee notes that the purpose of the Bill is to modernise the national personal insolvency scheme and to make it more efficient. While the Bill contains numerous provisions to this effect, the inquiry focussed on the proposed measures to assist debtors who owe relatively small amounts. Those measures aim to improve opportunities to consider options, reorganise affairs, and, where possible, avoid bankruptcy.

3.49      In this context, the committee considers it appropriate to increase the existing $2,000 threshold for a creditor's petition to $10,000. The threshold should recognise significant changes in personal debt levels over the past 14 years, as well as the cost and complexity of bankruptcy proceedings (as compared with other available debt collection methods), and the magnitude of the consequences that bankruptcy has for a debtor. The committee adds that, in this day and age, it would be harsh and punitive to bankrupt an individual on the basis of a debt as low as $2,000. The committee accepts that $10,000 is an amount that appropriately balances the interests of all relevant parties.

3.50      In relation to debt agreements, the committee supports the proposal to increase the eligibility threshold by 20 per cent. The committee endorses the availability of debt agreements as an alternative to bankruptcy proceedings, and accepts the Department's evidence that debt agreements provide far superior returns to creditors than the bankruptcy system. While available statistics are somewhat confusing, they do suggest that debt agreements are fulfilling their purpose. The committee welcomes the Department's proposed review of the debt agreement regime later this year, and looks forward to the outcomes of that review.

3.51      As far as the stay period is concerned, the committee agrees that the period should be increased from seven to 28 days to allow debtors a greater opportunity to review and organise their affairs. The committee notes that there are existing mechanisms to deal with debtors who misuse the stay period by dissipating assets.

3.52      On a final note, the committee observes the numerous comments regarding the stress that financial hardship can place on debtors and their families. The Bill's objective is to seek to assist such people as much as possible. The committee concurs with this objective and suggests that, when the Bill comes into operation, the Australian Government take steps to better educate and inform debtors of their legal position and options available to them to avoid bankruptcy.

Recommendation 1

3.53      The committee recommends that the Senate pass the Bill.

Senator Trish Crossin
Chair

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