Report

Australia's general insurance industry: sapping consumers of the will to compare

10 August 2017

View the report as a single document - (PDF 1121KB)

View the report as separate downloadable parts:

Senate Economics References Committee	(PDF 21KB)
Abbreviations and acronyms	(PDF 11KB)
Recommendations	(PDF 46KB)
Chapter 1 - Introduction	(PDF 53KB)
Terms of reference Conduct of the inquiry Background The role of insurance Relevant reviews and inquiries Purpose of inquiry Structure of report
Chapter 2 - The general insurance industry in Australia	(PDF 630KB)
Overview Regulatory framework Insurance comparison services Increases in general insurance premiums Competition in the general insurance industry
Chapter 3 - Transparency and the current product disclosure regime	(PDF 165KB)
Information asymmetry The current product disclosure regime Deficiencies in the current disclosure regime A case for standard insurance Efficacy of Key Facts Sheets Committee view
Chapter 4 - Insurance comparison services: costs and benefits	(PDF 136KB)
Stakeholder views Non-standardised financial products Implementation challenges The UK experience Existing independent comparison services Concerns regarding commercial comparators Committee view
Chapter 5 - Other matters raised	(PDF 81KB)
Unfair contract terms Commission payments to strata managers The role of mitigation
Appendix 1 - Submissions, additional information, answers to questions on notice and tabled documents	(PDF 14KB)
Submissions Additional information Answers to questions on notice
Appendix 2 - Public hearings	(PDF 12KB)

Senate Standing Committees on Economics
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Parliament House
Canberra ACT 2600

Phone: +61 2 6277 3540
economics.sen@aph.gov.au