|
QoN |
Department / Agency |
Senator |
Topic |
Answer to QoN |
Date answer received |
| HS1 |
Customer Service Delivery
Indigenous, Regional and Remote Servicing |
Adams |
Medicare Australia Access Points |
22/07/2011 |
(PDF 14KB) |
| HS2 |
Customer Service Delivery
Indigenous, Regional and Remote Servicing |
Furner |
Medicare Australia Access Points |
14/10/2011 |
(PDF 52KB) |
| HS3 |
Customer Service Delivery
Indigenous, Regional and Remote Servicing |
Fierravanti-Wells |
Medicare Australia Access Points |
14/10/2011 |
(PDF 59KB) |
| HS4 |
Families, Employment and People
People Services
|
Fifield |
Paid Parental Leave |
19/07/2011 |
(PDF 3KB) |
| HS5 |
Customer Service Design
Research
|
Fifield |
Research |
29/07/2011 |
(PDF 5KB) |
| HS6 |
Executive Support and Legal
Legal
|
Fifield |
Legal Costs |
22/07/2011 |
(PDF 5KB) |
| HS7 |
Enabling Services
Communication
|
Fifield |
Advertising Costs |
19/07/2011 |
(PDF 5KB) |
| HS8 |
Customer Service Design
Future Service Design
|
Fifield |
Single Portfolio Website and Telephone Number |
22/07/2011 |
(PDF 10KB) |
| HS9 |
Families, Employment and People
People Services
|
Fifield |
Right of Entry Requests by Unions |
19/07/2011 |
(PDF 4KB) |
| HS10 |
Families, Employment and People
People Services
|
Fifield |
Social Media |
19/07/2011 |
(PDF 4KB) |
| HS11 |
Audit and Assurance |
Fifield |
Access to Personal Information |
22/07/2011 |
(PDF 9KB) |
| HS12 |
Families, Employment and People
People Services |
Fifield |
Staff Misconduct |
22/07/2011 |
(PDF 9KB) |
| HS13 |
Child Support |
Fifield |
Child Support Program – Over-payments |
19/07/2011 |
(PDF 7KB) |
| HS14 |
Child Support |
Fifield |
Child Support Program – Debt
Enforcement |
19/07/2011 |
(PDF 8KB) |
| HS15 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance
|
Back |
Professional Services Review |
19/07/2011 |
(PDF 6KB) |
| HS16 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance
|
Fifield |
Medicare – Fraud Prevention / Protection |
19/07/2011 |
(PDF 12KB) |
| HS17 |
Health and Older Australians
Health Programs
Disability, Carers and Older Australians
|
Fierravanti-Wells |
National Mental Health Reform |
19/07/2011 |
(PDF 6KB) |
| HS18 |
Health and Older Australians
Health Programs
|
Fierravanti-Wells |
Medical Benefits Scheme |
19/07/2011 |
(PDF 33KB) |
| HS19 |
Health and Older Australians
Health Programs
|
Fierravanti-Wells |
Private Health Insurance Changes |
19/07/2011 |
(PDF 6KB) |
| HS20 |
Health and Older Australians
Health Programs
|
Fierravanti-Wells |
Public Hospital
Services |
19/07/2011 |
(PDF 4KB) |
| HS21 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance
|
Fierravanti-Wells |
Medicare Australia Fraud – Improper Billing
in Public Hospitals |
19/07/2011 |
(PDF 5KB) |
| HS22 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance
|
Fierravanti-Wells |
Medicare Australia Fraud –
The Age Article |
19/07/2011 |
(PDF 4KB) |
| HS23 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance
|
Fierravanti-Wells |
Medicare Compliance |
19/07/2011 |
(PDF 8KB) |
| HS24 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance
|
Fierravanti-Wells |
Chronic Disease Dental Scheme – Practitioner Audits |
19/07/2011 |
(PDF 5KB) |
| HS25 |
Customer Service Delivery
Network Capability
|
Fifield |
Centrelink Customer Complaints |
22/07/2011 |
(PDF 5KB) |
| HS26 |
Customer Service Delivery
Access Services
|
Fifield |
Centrelink Customer Hotline |
19/07/2011 |
(PDF 6KB) |
| HS27 |
Medicare, Rehabilitation and Compliance
Customer Compliance
|
Fifield |
Centrelink Incorrect Payments |
19/07/2011 |
(PDF 4KB) |
| HS28 |
Medicare, Rehabilitation and Compliance
Customer Compliance
|
Fifield |
Centrelink Fraud |
19/07/2011 |
(PDF 3KB) |
| HS29 |
Customer Service Delivery
Smart Centres
|
Fierravanti-Wells |
Grandparent Advisers |
22/07/2011 |
(PDF 10KB) |
| HS30 |
Enabling Services
Communication
|
Fifield |
Staff – Marketing, Publications, Communications, Events |
19/07/2011 |
(PDF 3KB) |
| HS31 |
Enabling Services
Communication
|
Fifield |
General Manager Communication |
22/07/2011 |
(PDF 9KB) |
| HS32 |
Customer Service Design
|
Siewert |
New Welfare Reform Trial Sites |
19/07/2011 |
(PDF 6KB) |
| HS33 |
Customer Service Delivery
Indigenous, Regional and Remote Servicing
|
Siewert |
BasicsCard |
19/07/2011 |
(PDF 5KB) |
| HS34 |
Customer Service Delivery
Access Services
|
Boyce |
Anti-social Behaviour near Centrelink Customer Service Centre |
19/07/2011 |
(PDF 6KB) |
| HS35 |
Health and Older Australians
Disability, Carers and Older Australians
|
Boyce |
Carers Allowance |
22/07/2011 |
(PDF 8KB) |
| HS36 |
Enabling Services
Corporate Operations
|
Boyce |
Centrelink Customer Service Centre in Dubbo |
19/07/2011 |
(PDF 4KB) |
| HS37 |
Customer Service Delivery
Indigenous, Regional and Remote Servicing |
Adams |
Co-location of Offices |
29/07/2011 |
(PDF 9KB) |
| HSW1 |
Medicare, Rehabilitation and Compliance
Medicare and Specialist Services
|
Cash
(transfer from DIAC)
|
Humanitarian Migration - Costs |
19/07/2011 |
(PDF 3KB) |
| HSW2 |
Medicare, Rehabilitation and Compliance
Medicare and Specialist Services |
Cash
(transfer from DIAC) |
Humanitarian Migration - Costs |
19/07/2011 |
(PDF 3KB) |
| HSW3 |
Child Support Agency |
Cash |
Child Support Agency – Travel Ban |
29/07/2011 |
(PDF 5KB) |
| HSW4 |
Enabling Services
CFO Budgets and Financial Strategy
|
Birmingham |
Funding to Organisations |
19/07/2011 |
(PDF 4KB) |
| HSW5 |
Medicare, Rehabilitation and Compliance
Medicare and Specialist Services |
Payne |
Extension of Rural Mobile
Services and Outreach Support for the Homeless |
22/07/2011 |
(PDF 4KB) |
| HSW6 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance |
Back |
Professional Services Reviews |
19/07/2011 |
(PDF 5KB) |
| HSW7 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance |
Back |
Professional Services Reviews |
19/07/2011 |
(PDF 4KB) |
| HSW8 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance |
Back |
Professional Services Reviews |
19/07/2011 |
(PDF 4KB) |
| HSW9 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance |
Back |
Professional Services Reviews |
19/07/2011 |
(PDF 6KB) |
| HSW10 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance |
Back |
Professional Services Reviews |
19/07/2011 |
(PDF 4KB) |
| HSW11 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance |
Back |
Professional Services Reviews |
22/07/2011 |
(PDF 4KB) |
| HSW12 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance |
Back |
Professional Services Reviews |
19/07/2011 |
(PDF 4KB) |
| HSW13 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance |
Back |
Professional Services Reviews |
19/07/2011 |
(PDF 4KB) |
| HSW14 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance |
Back |
Professional Services Reviews |
19/07/2011 |
(PDF 3KB) |
| HSW15 |
Medicare, Rehabilitation and Compliance
Recovery, Health and Business Compliance |
Back |
Professional Services Reviews |
19/07/2011 |
(PDF 5KB) |
| HSW16 |
Families, Employment and People
Participation
|
Fifield |
Participation Interviews |
26/07/2011 |
(PDF 6KB) |
| HSW17 |
Families, Employment and People
Participation
|
Fifield |
Participation Plans |
22/07/2011 |
(PDF 9KB) |
| HSW18 |
Families, Employment and People
Participation
|
Fifield |
New Participation Requirements - Training |
22/07/2011 |
(PDF 4KB) |
| HSW19 |
Health and Older Australians
Disability, Carers and Older Australians |
Fifield |
Pension Reform - Social Security and Other Legislation Amendment (Pension Reform and
Other 2009 Budget Measures) Act 2009 |
19/07/2011 |
(PDF 5KB) |
| HSW20 |
Health and Older Australians
Disability, Carers and Older Australians |
Fifield |
Disability Support Pension - Overseas Payments |
22/07/2011 |
(PDF 4KB) |
| HSW21 |
Customer Service Delivery
Smart Centres |
Xenophon |
Grandparent Advisers |
22/07/2011 |
(PDF 3KB) |
| HSW22 |
Customer Service Delivery
Smart Centres |
Xenophon |
Grandparent Advisers - Accessibility |
22/07/2011 |
(PDF 3KB) |
| HSW23 |
Customer Service Delivery
Indigenous, Regional and Remote Servicing |
Siewert |
BasicsCard Accounts |
22/07/2011 |
(PDF 5KB) |
| HSW24 |
Customer Service Delivery
Indigenous, Regional and Remote Servicing |
Siewert |
BasicsCard Manufacturing |
22/07/2011 |
(PDF 3KB) |
| HSW25 |
Customer Service Delivery
Indigenous, Regional and Remote Servicing |
Siewert |
BasicsCard Equipment |
26/07/2011 |
(PDF 3KB) |
| HSW26 |
Customer Service Delivery
Indigenous, Regional and Remote Servicing |
Siewert |
BasicsCard Return to Stores |
22/07/2011 |
(PDF 3KB) |
| HSW27 |
Families, Employment and People
Participation |
Boyce |
Automatically Generated Notices |
19/07/2011 |
(PDF 5KB) |
| HSW28 |
Families, Employment and People
Participation |
Boyce |
Automatically Generated Notices - Exemptions |
19/07/2011 |
(PDF 3KB) |