Human Services portfolio

Human Services portfolio

Index to questions on notice - (PDF 196KB)

Answers to the QON taken or submitted during the Supplementary Estimates hearings, were due on Friday, 4 December 2009.

Answers to Questions on Notice

QoN

Department / Agency

Senator

Topic

Answer to QoN

Date answer received

HS1 Department of Human Services Bernardi Compliance Initiatives (PDF 5KB) 09/12/2009
HS2 Department of Human Services Bernardi Centrelink Funding (PDF 18KB) 05/02/2010
HS3(a-g) Department of Human Services Bernardi Coping with Financial Stress seminars  (PDF 7KB) 15/01/2010
HS4(a-h) Child Support Agency Bernardi Child Support Program - Debt Collection (PDF 11KB) 04/12/2009
HS5 Child Support Agency Bernardi Child Support Program – Departure Prohibition Orders (PDF 6KB) 04/12/2009
HS6(a-c) Child Support Agency Bernardi Child Support Program – Departure Prohibition Orders (PDF 5KB) 04/12/2009
HS7(a-d) Child Support Agency Bernardi Child Support Program – Departure Prohibition Orders (PDF 8KB) 04/12/2009
HS8(a-d) Child Support Agency Bernardi Child Support Program – Departure Prohibition Orders (PDF 8KB) 04/12/2009
HS9 Child Support Agency Bernardi Child Support Program – Departure Prohibition Orders (PDF 6KB) 04/12/2009
HS10 Child Support Agency Bernardi Child Support Program – Optical Surveillance (PDF 6KB) 04/12/2009
HS11 Child Support Agency Bernardi Child Support Program – Optical Surveillance (PDF 6KB) 04/12/2009
HS12(a-b) Child Support Agency Bernardi Child Support Program – Optical Surveillance (PDF 8KB) 04/12/2009
HS13 Child Support Agency Bernardi Child Support Program – Optical Surveillance (PDF 6KB) 04/12/2009
HS14(a-b) Child Support Agency Bernardi Child Support Program – Optical Surveillance (PDF 6KB) 04/12/2009
HS15 Child Support Agency Bernardi Child Support Program – Optical Surveillance (PDF 6KB) 04/12/2009
HS16 Child Support Agency Bernardi Child Support Program – Optical Surveillance (PDF 6KB) 04/12/2009
HS17(a-d) Child Support Agency Scullion Child Support Program – Income Determinations (PDF 10KB) 04/12/2009
HS18 Centrelink Boyce Indigenous employment benefits (PDF 29KB) 08/02/2010
HS20 Centrelink Boyce Community Development Employment Project (CDEP) (PDF 8KB) 16/12/2009
HS21 Centrelink Siewert Centrelink Debt (PDF 11KB) 20/01/2010
HS22 Centrelink Boyce Pension recipient reporting income over the phone (PDF 6KB) 16/12/2009
HS23 Centrelink Boyce Pensions – Cancellation of benefits (PDF 5KB) 16/12/2009
HS24 Centrelink Boyce Pensions – “seasonal income and fortnightly reporting” (PDF 6KB) 04/12/2009
HS25 Centrelink Boyce Pensions – “reporting requirements after a period of earning nothing” (PDF 6KB) 04/12/2009
HS26 Centrelink Boyce

Income Estimator – “Is there an estimator on the Centrelink website or on the phone to assist pensioners?”

(PDF 6KB) 20/01/2010
HS27 Centrelink Boyce Disability Support Pension (DSP) letter(s) sent to all DSP recipients in September (PDF 19KB) attachment (PDF 215KB) 16/12/2009
HS28(a-o) Centrelink Fifield Disability Pension (PDF 16KB) 15/01/2010
HS29 Centrelink Ludlam Financial Counselling (PDF 6KB) 15/01/2010
HS30 Centrelink Ludlam Financial Counselling (PDF 6KB) 15/01/2010
HS32 Centrelink Ludlam Commonwealth Rental Assistance (PDF 8KB) 15/01/2010
HS33(a-b) Centrelink Scullion Client Service and Customer Satisfaction (PDF 55KB) 08/02/2010
HS34(a-i) Centrelink Scullion Service benchmarks (PDF 63KB) 08/02/2010
HS35(a-e) Centrelink Scullion Centrelink Call Centres (PDF 9KB) 15/01/2010
HS37 Centrelink Scullion Economic Stimulus Payments (PDF 30KB) 3/05/2010
HS38 Centrelink Scullion Pensioner Entitlement Review (PDF 9KB) 20/01/2010
HS39(a-d) Centrelink Bernardi Quantifying Centrelink’s attendance at Senate Estimates on 20 October 2009 (PDF 8KB) 04/01/2010
HS43 Centrelink Siewert Impact of eight week non payment penalties (PDF 3KB) 16/12/2009
HS44 Centrelink Siewert Financial Case Management (PDF 17KB) 04/12/2009
HS46 Centrelink Siewert Collection of Compliance Framework data (PDF 7KB) 16/12/2009 
HS48 Centrelink Siewert Impact of compliance action on Centrelink payments (PDF 10KB) 16/12/2009 
HS49 Centrelink Siewert Job seekers using 1300 and 1800 numbers to report income and their obligations (PDF 6KB) 16/12/2009 
HS50 Centrelink Siewert Emergency Benefit Transfer Payments (PDF 5KB) 16/12/2009 
HS51(a-b) Centrelink Siewert Centrelink Debt (PDF 18KB) 16/12/2009 
HS52 Centrelink Siewert Centrelink Debt (PDF 6KB) 16/12/2009 
HS53 Centrelink Siewert Centrelink Debt  (PDF 8KB) 16/12/2009 
HS54 Centrelink Siewert Pensioner Entitlement Review  (PDF 8KB) 16/12/2009 
HS55 Centrelink Siewert Pensioner Entitlement Review  (PDF 13KB) 16/12/2009 
HS56 Centrelink Siewert Same sex partnership data (PDF 46KB) 09/02/2010
HS57 Centrelink Siewert

Activity Test exemption for a same-sex female couple where both give birth and both newborn children are only months old

(PDF 7KB) 04/12/2009
HS58(a-e) Centrelink Siewert Carers Program (PDF 9KB) 15/01/2010
HS59 Centrelink Siewert Reporting employment income while receiving Age Pension (PDF 8KB) 15/01/2010
HS60(a-b) Medicare Bernardi Referrals to the Commonwealth Director of Public Prosecutions (PDF 7KB) 16/12/2009
HS61 Medicare Bernardi Compliance (PDF 8KB) 16/12/2009 
HS62 Medicare Bernardi Medicare Participation Review Committee (PDF 5KB) 09/12/2009
HS63(a-b) Medicare Bernardi Compliance  (PDF 7KB) 09/12/2009
HS64 Medicare Bernardi Recovery of benefits paid (PDF 7KB) 21/12/2009
HS65(a-d) Medicare Bernardi National Compliance Program (PDF 10KB) 09/12/2009
HS66(a-c) Medicare Bernardi Payment Accuracy Review (PDF 7KB) 16/12/2009
HS67 & HS68 Medicare Bernardi Compliance – eLearning  (PDF 11KB) 16/12/2009
HS69 Medicare Bernardi Teen Dental Plan audits (PDF 6KB) 09/12/2009
HS70 Medicare Adams Authority Prescriptions (PDF 9KB) 09/12/2009
HS71(a-f) Medicare Scullion Medicare Easyclaim (PDF 11KB) 04/01/2010
HS73 Department of Human Services Scullion 2007 Federal election commitments (PDF 45KB) 08/02/2010
HS74 Department of Human Services Scullion Electoral based information (PDF 10KB) 04/01/2010
HS75(a-b) Department of Human Services Scullion Consultancies  (PDF 10KB) 15/01/2010
HS76 Department of Human Services Scullion Marketing and Communications (PDF 8KB) 04/01/2010
HS77 Department of Human Services Scullion Staffing trends  (PDF 7KB) 15/01/2010
HS78 Department of Human Services Scullion Departmental Liaison Officers (PDF 7KB) 21/12/2009
HS79 Department of Human Services Scullion Staffing trends (PDF 8KB) 04/01/2010
HS80 Department of Human Services Scullion Staffing (PDF 42KB) 08/02/2010
HS81 Department of Human Services Scullion Unplanned absences and leave  (PDF 21KB) 15/01/2010
HS82 Department of Human Services Scullion Staffing learning and development (PDF 5KB) 04/01/2010
HS83 Department of Human Services Scullion CSP Customer Satisfaction Rates (PDF 15KB) 04/12/2009
HS84(a-b) Department of Human Services Scullion  CSP Customer Satisfaction Rates (PDF 8KB) 16/12/2009
HS85 Centrelink Boyce Mail expenses (PDF 5KB) 04/12/2009
HS86 Centrelink Boyce Different classes of Disability Support Pension recipients (PDF 5KB) 15/01/2010
HS87 Centrelink Boyce Centrelink payments (PDF 7KB) 16/12/2009
HS88 Centrelink Boyce Centrelink Payments (PDF 5KB) 04/12/2009
HS89 Centrelink Ludlam Centrelink reforms (PDF 19KB) 05/02/2010
HS90     A response to this question is provided in the letter below from Ms Carolyn Hogg.    
HS91 Department of Human Services Adams Authority Prescriptions received and rejected past five years (PDF 6KB) 09/12/2009

Letters of clarification received by the committee

Mr Neil Skill, Assistant Secretary, Portfolio Coordination and Parliamentary, Department of Human Services, letter correcting evidence given in the Supplementary Budget Estimates hearing on 20 October 2009, concerning CSA overpayments, received 30 November 2009. (PDF 254KB)
Ms Carolyn Hogg, Chief Executive Officer, Centrelink, letter correcting evidence given in the Supplementary Budget Estimates hearing on 20 October 2009, concerning the In-Touch program, received 12 January 2010. (PDF 621KB)

For further information, contact:

Estimates Officer
Senate Standing Committees on Finance and Public Administration
PO Box 6100
Parliament House
Canberra ACT 2600
Australia

Phone: +61 2 6277 3534
Fax: +61 2 6277 5809
Email: fpa.sen@aph.gov.au