Executive summary

Executive summary

This report examines the planning options and services available now and in the future to assist people with a disability, and their carers, plan for the long-term. In particular, it seeks to assist carers to find an adequate answer to the question: 'What happens when I / we can no longer care?'

Evidence taken by the committee suggests that the challenges facing the disability sector are substantial and that the existing system is not operating effectively. People with disabilities, carers, service providers and governments all agreed that there are many inadequacies in the choice, funding and support options available for people with a disability.

Beyond this, witnesses have also suggested that the deficiencies in the disability service sector have produced a crisis-driven culture which fosters dependency and which limits innovation. It has produced circumstances where families have become accustomed to receiving low levels of support and where it has become commonplace for family members to care for a person with a disability until they are unable to do so. This suggests that while reform is clearly needed within the disability service sector, cultural change is also required, both within the bureaucracy and service sector, in order to establish planning cultures and behaviours that sustainably support people into the future.

Given that Australia is anticipating significant population ageing, which will be accompanied by a commensurate reduction in the availability of informal care and support, the committee is deeply concerned by evidence suggesting that little sustainable planning is taking place. Many carers are so consumed by their day-to-day caring role that they have not even begun to start thinking about planning. Others find the planning challenge considerable and need support to manage what is a complex and multifaceted task.

In the report the committee focuses on whole-of-life planning, rather than simply service planning. It documents why it is critical that whole-of-life planning take place before proceeding to consider some of the major practical barriers to planning, including: access to information, accommodation support, availability of respite, appropriateness of assessment tools, and the difficulty of navigating the disability / aged care interface. Thereafter the committee examines some of the planning support schemes that have been developed in the non-government sector. In acknowledgment of these innovative planning schemes, the committee recommends that the government look to increase its support of these organisations. In so doing, the committee also recommends the establishment of national guidelines to give clear direction on how these organisations might be constituted and how they should account for increased public funding. The committee envisages that these guidelines would also represent the beginning of an integrated and coordinated national approach to planning.

Recommendations

Recommendation 1

The committee considers that there is a need for a clear transition process to facilitate uninterrupted funding when people with a disability move between states, and recommends the Department of Families, Housing, Community Services and Indigenous Affairs work with the states and territories to seek to resolve issues related to portability as a matter of urgency.

Recommendation 2

The committee considers it critical that effective planning support be available for people with disabilities transitioning from education to employment and from employment into retirement. The committee recommends that the Department of Families, Housing, Community Services and Indigenous Affairs provide retirement planning support options for people employed in Australian Disability Enterprises.

Recommendation 3

The committee recommends that the government look to identify people with disabilities as a special group who may age earlier than other members of the population and should therefore have access to a range of aged care services at an earlier age.

Recommendation 4

The committee recommends that the Department of Health and Ageing review the assessment tools used by the network of Aged Care Assessment Teams (ACAT) to take into account the needs of people with a disability who are ageing prematurely.

Recommendation 5

The committee notes the National Disability Agreement requirement for states and territories to consider one-stop-shops for disability services. The committee recommends that the Commonwealth, in consultation with the states and territories, establish its own presence and representation at one-stop-shops. The committee considers that one-stop-shops must be capable of directing enquiries towards whichever service is most appropriate, whether that service is provided at a state, territory or Commonwealth level. Further, the committee endorses Recommendation 22 of the Who Cares...? Report on the inquiry into better support for carers, calling for the establishment of a dedicated Carer / Disability Unit at Centrelink. This dedicated Unit should be accessible via disability services one-stop-shops.

Recommendation 6

The Committee recommends that the Department of Families, Housing, Community Services and Indigenous Affairs improve its website to make information about disability services and planning support more up-to-date, comprehensive and navigable. In so doing, the Department should establish a working group, which includes carers, people with disabilities and disability services organisations, to seek feedback on matters of design, utility and accessibility.

Recommendation 7

While the committee would like to see improvement in the quality and accessibility of information on government websites for people with disabilities and their carers, it also mindful of the limited reach of new technologies. In acknowledgement of this, the committee recommends that all levels of government should consider effective non-web-based tools for the communication of critical information on disability and planning services. The working group suggested in Recommendation 5 should also be engaged for this purpose.

Recommendation 8

The committee is seriously concerned by evidence suggesting that as many as 25 per cent of carers are not linked in with Centrelink and therefore are not receiving payment to which they are entitled. The committee therefore recommends that Centrelink review its communication strategy with respect to carers and engage local disability service providers more directly.

Recommendation 9

Within the framework of life-long planning, the committee recommends that the government facilitate the provision of specialist financial and legal advice to people with a disability and their carers to assist them with planning decisions, including the decision to utilise a Special Disability Trust. This advice could be made available via:

  • Commonwealth funded financial and legal planning workshops specifically targeted to address the issues that arise in disability planning;
  • The provision of specialist advice through an established Disability / Carers' Unit at Centrelink; and / or
  • Commonwealth funded independent legal services specialising in disability services, potentially operating in conjunction with non-government service organisations, and nationally registered on a list accessible to people with a disability and their carers.

Recommendation 10

As Aboriginal and Torres Strait Islander people with a disability face particular barriers accessing planning services, the committee recommends that the Office for Aboriginal and Torres Strait Islander Health undertake research to identify how planning support can best be provided to them.

Recommendation 11

As people with disabilities living in regional and remote areas face particular barriers accessing planning support, the committee recommends that the Department of Families, Housing, Community Services and Indigenous Affairs provide additional funding and resources to develop planning services in these areas. The committee also recommends that the Department establish a working group of people with disabilities, their carers and regional disability service organisations, to provide advice on how additional funding should be utilised.

Recommendation 12

The committee recommends that the government, through the Department of Families, Housing, Community Services and Indigenous Affairs, work with the states and territories to establish a succession planning framework. The framework should:

  • Make clear the importance of long-term planning;
  • Provide guidance on the critical aspects of long-term planning;
  • Take into account the individual differences of families;
  • Support a range of approaches to planning.

Recommendation 13

The committee recommends that as part of the succession planning framework the government establish nationally consistent guidelines on lifelong planning. It is recommended that these guidelines consider matters such as: registration, constitution of boards, management of funds, governance arrangements, transparency, reporting requirements, and the role of paid facilitators.

Recommendation 14

The committee recommends that the succession planning framework be the first step in the development of an integrated and coordinated national approach to planning. In making this recommendation, the committee stresses that the framework should balance the need for individualised or tailored planning support with clear standards of governance and accountability.

Recommendation 15

The committee recommends that in its next Budget the government allocate funds to assist with the development of disability planning. It is suggested that this funding be made available to:

  • Organisations currently involved in planning;
  • Individual families seeking to purchase planning services from providers;
  • Other disability service organisations that intend to develop lifelong planning services for families.

The committee recommends that this funding be made available on a recurrent basis.

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