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Commonwealth Companies

Aboriginal Hostels Limited 2007-2008

1.1        Aboriginal Hostels Limited (AHL) comprehensive report provides details of its operations, including accommodation services and case studies, across the eight regions in which AHL provides accommodation and assistance (pp.25-69).

1.2        AHL reports that their main purpose is to improve the quality of life of Indigenous people by delivering hostel accommodation to enable them to access education, employment, health and other services. AHL also supports Aboriginal and Torres Strait Islander people by being one of the largest providers of employment and training (pp.5, 12).

1.3        AHL's annual resident survey, which 862 residents participated, recorded an excellent result with over 90 per cent of hostel residents expressing satisfaction with the standard of services provided (p.21).

1.4        The report states that occupancy rates for company hostels remained at a high 74 per cent, and for the community hostels funded by AHL the occupancy rate increased to 77 per cent. These figures exceed the Department of Finance and Deregulation benchmark of 70 per cent (p.6).

1.5        AHL's performance against outcomes and output groups, and financial summaries are detailed at pp.15-19. A balanced scorecard performance summary outlining perspectives, goals, focus and strategies is also included in the report (pp.38-41).

General Practice Education and Training Limited 2007-2008

1.6        The General Practice Education and Training (GPET) report states that their performance for the year has been exceptional across a range of areas including recruitment, exam results, and Indigenous health training. Pleasing results were that 594 out of 600 available training places for 2008 entry were filled; the fellowship exam pass rates for Australian General Practice Training (AGPT) program registrars improved by nearly 10 per cent; the number of Indigenous health training terms undertaken by GP registrars increased by 52 per cent; and the number of active posts in Aboriginal medical services and health centres increased by 35 per cent (p.2).

1.7        GPET's revised strategic plan for 2008-2010 includes the following four strategic aims for the AGPT program, and which are outlined in detail in their annual report at pp.5-11:

1.8        GPET's 2008-09 business plan aligns program activity and resource allocation to the strategic aims and the achievement of the specific targets that have been set (p.6).

The Aged Care Standards and Accreditation Agency Ltd 2007-2008

1.9        The Aged Care Standards and Accreditation Agency's performance indicators, targets, initiatives undertaken and outcomes achieved are detailed in table format at pp.26-31.

1.10      The report states that research found that accreditation has become more positively received by the sector over time with increased experience in successive rounds of accreditation (p.2).

1.11      The Agency reports that 92 per cent of homes were assessed as complying with all 44 expected outcomes to the Accreditation Standards at their most recent site audit or review audit. A further 5 per cent of homes had only one or two non-compliant expected outcomes which were quickly rectified (pp.2-3).

1.12      The report states that at the end of the financial year 2846 residential aged care homes were accredited. The Agency conducted 4731 support contacts, of which 3056 were unannounced. The requirement that each home receive at least one unannounced visit each year was achieved. The Agency also conducted 426 site audits to determine accreditation and 87 review audits (pp.4-5).

1.13      Industry feedback relating to the performance of the Agency and their assessor workforce remained positive with 87 per cent of homes rating the assessment team's overall performance as either excellent or very good (p.5).

 

Senator Claire Moore
Chair

March 2009

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