Footnotes

[1] Aged Care Standards and Accreditation Agency, Annual Report 2000-2001, p.8.

[2] Commonwealth Ombudsman, Annual Report 2000-2001, p.57.

[3] Ombudsman’s report, p.57.

[4] See Australian Institute of Family Studies, Annual Report 2000-2001, pp.31-42.

[5] Ombudsman’s report, pp.55-56.

[6] Ombudsman’s report, p.50.

[7] Ombudsman’s report, p.50.

[8] Ombudsman’s report, p.92.