| Services Australia |
Telephony figures as at 31 August 2023 |
25 October 2023 |
(PDF 344KB) |
| Services Australia |
Telephony report 2022-2023 |
25 October 2023 |
(PDF 348KB) |
| Senator Kerrynne Liddle |
Correspondence to Mr Ray Griggs AO CSC, Secretary, Department of Social Services and Mr Chris Birrer, Acting Chief Executive Officer, Services Australia, request for information
|
25 October 2023
|
(PDF 161KB) |
| Senator Maria Kovacic |
Services Australia 'find us' webpage |
25 October 2023 |
(PDF 148KB) |
Senator Janet Rice
|
The Sydney Morning Herald Article 'Today, I tried to call Centrelink 17 times. I got through to hold music once, then it hung up' |
25 October 2023 |
(PDF 204KB) |
| Senator Kerrynne Liddle |
Correspondence from Mr Ray Griggs AO CSC, Secretary, Department of Social Services |
25 October 2023 |
(PDF 117KB) |
Services Australia
|
Services Australia 'Services are changing' webpage |
25 October 2023 |
(PDF 538KB) |
| Services Australia |
Number of Income Management participants by location and measure as at 29 September 2023 |
25 October 2023 |
(PDF 635KB) |
| Services Australia |
Major Programs - August 2023 |
25 October 2023 |
(PDF 137KB) |
| Services Australia |
Percentage of customers who were served within 15 minutes, nationally and per channel, for the 2022-23 financial year |
25 October 2023 |
(PDF 30KB) |
| Services Australia |
Responses to Senator Liddle's letter - Questions 7, 16 and 17 |
25 October 2023 |
(PDF 120KB) |
| Services Australia |
Response to Senator Rice's letter - Questions 7 and 8 |
25 October 2023 |
(PDF 268KB) |
| Services Australia |
Skill tags |
25 October 2023 |
(PDF 601KB) |
| Services Australia |
SSW Average Days to Process |
25 October 2023
|
(PDF 1378KB) |
| Senator Hollie Hughes |
The Advertiser Article 'Girl shackled for 12 days... for own 'good'' |
25 October 2023
|
(PDF 416KB) |
National Disability Insurance Agency
|
National Disability Insurance Agency Thalidomide Survivors Snapshot |
25 October 2023
|
(PDF 166KB) |
| National Disability Insurance Agency |
Home Affairs review of the Significant Cost Threshold
|
25 October 2023 |
(PDF 121KB) |
| National Disability Insurance Agency |
AAT matters resolved by outcome by Quarter |
25 October 2023 |
(PDF 54KB) |
| National Disability Insurance Agency |
PACE: Readiness Thresholds for national expansion |
25 October 2023 |
(PDF 148KB) |
| Department of Social Services |
Responses to Senator Rice's request for information |
25 October 2023
|
(PDF 223KB) |
Department of Social Services
|
Income Management and Enhanced Income Management Map |
25 October 2023
|
(PDF 570KB) |
Department of Social Services
|
Support Services Funding Breakdown |
25 October 2023
|
(PDF 194KB) |
| Senator Maria Kovacic |
Correspondence to Mr Ray Griggs AO CSC, Secretary, Department of Social Services and Mr Chris Birrer, Acting Chief Executive Officer, Services Australia, request for information
|
7 November 2023 |
(PDF 244KB) |
| Services Australia |
Opening statement |
7 November 2023 |
(PDF 100KB) |
Services Australia
|
Daily, monthly and yearly contacts |
7 November 2023
|
(PDF 301KB) |
Services Australia
|
Average number of days to process a claim |
7 November 2023
|
(PDF 226KB) |
Services Australia
|
Claims processed over standard |
7 November 2023
|
(PDF 193KB) |
Services Australia
|
2022-23 average daily customers and wait times |
7 November 2023
|
(PDF 244KB) |
Services Australia
|
Telephony Report 30 June 2023 |
7 November 2023
|
(PDF 111KB) |
Services Australia
|
Telephony Report 31 August 2023 |
7 November 2023
|
(PDF 111KB) |
| Senator Janet Rice |
The Guardian Article 'Centrelink get 3,000 new staff in bid to deal with helpline and payment delays' |
7 November 2023
|
(PDF 203KB) |
Senator Janet Rice
|
Services Australia APS Jobs listing |
7 November 2023
|
(PDF 237KB) |
Senator Janet Rice
|
2015 Commonwealth Ombudsman report 'making things right' |
7 November 2023
|
(PDF 1,068KB) |
Senator Janet Rice
|
The Guardian Article 'Prosecutors pause dozens of criminal cases after Services Australia miscalculated debts; |
7 November 2023
|
(PDF 213KB) |
Senator Janet Rice
|
Services Australia webpage 'we've paused recovery of debts that may be affected by income apportionment' |
7 November 2023
|
(PDF 203KB) |
| Senator Maria Kovacic |
Gympie Times Article 'Carla and Brett Benson speak out after alleged murder attempt' |
7 November 2023
|
(PDF 250KB) |