The representation of and advice provided by ex-service organisations, commercial entities, not-for-profits and individuals to veterans and families in relation to accessing compensation and income support from the Department of Veterans’ Affairs, with particular reference to:

 (a) the appropriateness of commercial entities, within and outside Australia, providing advocacy services, including the charging of fees or commissions on statutory entitlement payments;

(b) representation of veterans at the Veterans’ Review Board, including by legal practitioners;

(c) regulation, training and professional discipline arrangements for advocates;

(d) the consideration of previous reviews undertaken into the advocacy model, including recommendations made and subsequent implementation or lack thereof; and,

(e) any related matters.