Report

Complaints mechanism administered under the Health Practitioner Regulation National Law

10 May 2017

View the report as a single document - (PDF 536KB)

View the report as separate downloadable parts:

MEMBERSHIP OF THE COMMITTEE	(PDF 25KB)
ABBREVIATIONS	(PDF 10KB)
LIST OF RECOMMENDATIONS	(PDF 27KB)
Chapter 1 - Introduction	(PDF 164KB)
Genesis and focus of the inquiry Overview of the scheme Overview of the complaints process Previous reviews Responses Conduct of the inquiry
Chapter 2 - Lodgement and assessment of complaints	(PDF 75KB)
Introduction Knowing where to lodge a complaint Vexatious complaints
Chapter 3 - Investigations and national board decisions	(PDF 92KB)
Confidence in the decision making process Decisions of the national boards
Chapter 4 - AHPRA's administration of the complaints mechanism	(PDF 68KB)
National board guidelines and policies Timeliness Information sharing Appeals
Chapter 5 - Conclusions and recommendations	(PDF 46KB)
Timeliness
Chapter 6 - Matter of parliamentary privilege: Dr Gary Fettke	(PDF 32KB)
APPENDIX 1 - Submissions and additional information received by the Committee	(PDF 25KB)
APPENDIX 2 - Public hearings	(PDF 13KB)

Committee Secretary
Senate Standing Committees on Community Affairs
PO Box 6100
Parliament House
Canberra ACT 2600

Phone: +61 2 6277 3515
community.affairs.sen@aph.gov.au