Footnotes


Chapter 1 - Introduction

[1]        NDIA, NDIS Market Approach – Statement of Opportunity and Intent, November 2016, p. 3.

[2]        The vexed question of market stewardship in the Public Sector: Examining Equity and the Social Contract through the Australian National Disability Insurance Scheme, Social Policy & Administration, Vol. 52, No. 1, January 2018, p. 388.

[3]        NDIS, COAG Disability Reform Council Quarterly Report 30 June 2018, p. 4.

[4]        NDIA, Annual Report 2016-17, p. 16.

[5]        Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, 19 October 2017, p. 5.

[6]        The vexed question of market stewardship in the Public Sector: Examining Equity and the Social Contract through the Australian National Disability Insurance Scheme, Social Policy & Administration, Vol. 52, No. 1, January 2018, p. 388.

[7]        NDIA, NDIS Market Approach – Statement of Opportunity and Intent, November 2016, p. 6.

[8]        Production Commission, Introducing Competition and Informed User Choice into Human Services: Reforms to Human Services, No 85, 27 October 2017, p. 62.

[9]        NDIA, NDIS Market Approach – Statement of Opportunity and Intent, November 2016, p. 11.

[10]      Gash, T et al., Making public service markets work, Institute for Government, London 2014, p.15.

[11]      See for example: Gash, T et al., Making public service markets work, Institute for Government, London 2014; Carey, G et al., The vexed question of market stewardship in the Public Sector: Examining Equity and the Social Contract through the Australian National Disability Insurance Scheme, Social Policy & Administration, Vol. 52, No. 1, January 2018, pp. 387–407.

[12]      Production Commission, Introducing Competition and Informed User Choice into Human Services: Reforms to Human Services, No 85, 27 October 2017, p. 79.

[13]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study report, October 2017, p. 391.

[14]      NDIA, NDIS Market Approach – Statement of Opportunity and Intent, November 2016, p. 6.

[15]      NDIA, NDIS Market Approach – Statement of Opportunity and Intent, November 2016, p. 2.

[16]      NDIA, NDIS Market Approach – Statement of Opportunity and Intent, November 2016, p. 2.

[17]      NDIA, NDIS Market Approach – Statement of Opportunity and Intent, November 2016, p. 6.

[18]      NDIA, NDIS Market Approach – Statement of Opportunity and Intent, November 2016, p. 2.

[19]      NDIA, Submission 52, p. 16.

[20]      NDIA, NDIS Market Approach – Statement of Opportunity and Intent, November 2016, p. 3.

[21]      NDIA, Submission 52, p. 15.

[22]      NDIA, Submission 52, pp. 15–16.

[23]      NDIA, What is the Sector Development Fund?, https://www.ndis.gov.au/SDF/whatisSDF (accessed 19 July 2018).

[24]      NDIA, What is the Sector Development Fund?, https://www.ndis.gov.au/SDF/whatisSDF (accessed 19 July 2018).

[25]      NDIA, What is the Sector Development Fund?, List of SDF expenditure as at 30 June 2018, https://www.ndis.gov.au/SDF/whatisSDF (accessed 19 July 2018)

[26]      Department of Social Services, What is the NDIS Jobs and Market Fund? https://www.dss.gov.au/disability-and-carers/programs-services/what-is-the-ndis-jobs-and-market-fund (accessed 17 August 2018)

[27]      Gash, T et al., Making public service markets work, Institute for Government, London 2014, p. 6.

[28]      NDIA, Submission 52, p. 2.

[29]      NDIA, NDIS Market Approach – Statement of Opportunity and Intent, November 2016, p. 21.

[30]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study report, October 2017, p. 393.

[31]      NDIA, Submission 52, p. 15.

[32]      Mr Graeme Head, NDIS Quality and Safeguards Commissioner, Committee Hansard, 4 July 2018, p. 9.

[33]      NDIS Quality and Safeguards Commission, Commission role in NDIS market oversight, https://www.ndiscommission.gov.au/providers/commission-role-ndis-market-oversight (accessed 27 August 2018)

[34]      Office of the Public Advocate, Submission 82, p. 17.

[35]      Associate Professor Gemma Carey, Director, Centre for Social Impact, University of New South Wales, p. 28.

[36]      Dr Ken Baker, CEO, National Disability Services, Committee Hansard, 4 July 2018, p. 28.

[37]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study report, October 2017, p. 396.

[38]      NDIA, Corporate Plan 2018-22 NDIS, July 2018, https://www.ndis.gov.au/about-us/information-publications-and-reports/corporate-plan (accessed 1 August 2018)

[39]      Gash, T et al., Making public service markets work, Institute for Government, London 2014.

Chapter 2 - Participant readiness

[1]        Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, 19 October 2017, p. 358.

[2]        See for example: Catholic Social Services Australia, Submission 11, p. 4; Speech Pathology, Submission 19, p. 11; Queenslanders with Disability Network, Submission 48, p. 5; Merri Health, Submission 44, p. 4; The Australian Psychological Society, Submission 50, p. 7, Ms Joanna Mullins, Advocate and National Disability Insurance Scheme Appeals Support Officer, Independent Advocacy in the Tropics Inc., Committee Hansard, 15 March 2018, p. 8; The Ella Centre, Submission 18, p. 2; IDRS, Submission 36, p. 4.

[3]        Cara, Submission 9, p. 2.

[4]        See for example: Sunnyfield, Submission 1, p. 2; Catholic Social Services Australia, Submission 11, p. 4; DARE Disability Support, Submission 15, p. 4; Uniting Country SA, Submission 21, p. 1; Scope, Submission 40, p. 5; Professor Helen Dickinson, Director, Public Research Group, University of NSW Canberra, Committee Hansard, 4 July 2018, p. 33.

[5]        Joint Standing Committee on the NDIS inquiry reports: Provision of services under the NDIS for people with psychosocial disabilities related to a mental health condition, 15 August 2017; Progress Report, 7 September 2017; Provision of services under the NDIS Early Childhood Early Intervention Approach, 7 December 2017; Transitional arrangements for the NDIS, 15 February 2018; The provision of hearing services under the National Disability Insurance Scheme, 21 June 2018; https://www.aph.gov.au/Parliamentary_Business/Committees/Joint/National_Disability_Insurance_Scheme/Completed_inquiries (accessed 23 July 2018)

[6]        See for example: Mr Peter Mewett, CEO, Cootharinga North Queensland, Committee Hansard, 15 March 2018, pp.31-32 and p.34; Professor Brebner, Dean of Education, College of Nursing and Health Sciences, Flinders University, Committee Hansard, 14 June 2018, p. 10; Dr Sebastian Cordoba, Professional Officer, Australian Association of Social Workers, Committee Hansard, 14 June 2018, p. 20; Mr Chris Massis, Chair, Allied Health Professions, Committee Hansard, 14 June 2018, p. 32; DARE Disability Support; Submission 15, pp. 21-22; The Ella Centre, Submission 18, p. 5.

[7]        See for example: Mr Peter Mewett, CEO, Cootharinga North Queensland, Committee Hansard, 15 March 2018, p. 32; Hear and Say, Submission 45, p. 2; MIFA, Submission 39, p. 18.

[8]        Public Service Research Group, Submission 25, p. 4.

[9]        See for example: CMHA, Submission 14, p. 5; IDRS, Submission 36, p. 4; Queenslanders with Disability Network, Submission 48, p. 8; Mental Illness Fellowship of Australia, Submission 39, p. 16; The Benevolent Society, Submission 87, p. 6.

[10]      NDIS, Starting my NDIS plan with a support coordinator, https://ndis.gov.au/medias/documents/h86/h2e/8799398101022/Starting-your-plan-with-a-Support-Coordinator-PDF-158KB-.pdf (accessed 26 July 2018)

[11]      NDIS, COAG Disability Reform Council Quarterly Report, 30 June 2018, p. 43. https://www.ndis.gov.au/medias/documents/coag-report-q4-y5-full/2018-Q4-June-COAG-report-Full.pdf (accessed 17 August 2018)

[12]      See for example: Ms Joanna Mullins, Advocate and National Disability Insurance Scheme Appeals Support Officer, Independent Advocacy in the Tropics Inc., Committee Hansard, 15 March 2018, p. 8; Catholic Social Services Australia, Submission 11, p. 1; The Benevolent Society, Submission 87, p. 6.

[13]      Queenslanders with Disability Network, Submission 48, p. 8.

[14]      Mental Illness Fellowship of Australia, Submission 39, p. 16.

[15]      See for example: IDRS, Submission 36, p. 4; DARE Disability Support, Submission 15, p. 7; The Benevolent Society, Submission 87, p. 6.

[16]      Joint Standing Committee on the NDIS, Transitional arrangements for the NDIS, 15 February 2018, pp. 74-75 and p. 77.

[17]      See for example: Community Mental Health Australia, Submission 14, p. 6; Mental Illness Fellowship of Australia, Submission 39, p. 16; Catholic Social Services Australia, Submission 11, p. 4; People With Disability Australia, Submission 74, p. 8; VICSERV, Submission 22,p. 4;  The Benevolent Society, Submission 87, p. 6.

[18]      NDIA, Submission 52, p. 8.

[19]      NDIA, Submission 52, pp. 8-9.

[20]      NDIS, COAG Disability Reform Council Quarterly Report, 30 June 2018, p. 15. https://www.ndis.gov.au/medias/documents/coag-report-q4-y5-full/2018-Q4-June-COAG-report-Full.pdf (accessed 17 August 2018)

[21]      NDIS, Pathway improvement update – number five, 17 May 2018, https://www.ndis.gov.au/pathways-experience/explainer/update5.html (accessed 25 July 2018)

[22]      Joint Standing Committee on the NDIS, Transitional arrangements for the NDIS, 15 February 2018, p. 77.

[23]      Australian Government, Australian Government response to the Joint Standing Committee on the NDIS report: Transitional arrangements for the NDIS, June 2018. https://www.aph.gov.au/Parliamentary_Business/Committees/Joint/National_Disability_Insurance_Scheme/Transition/Government_Response (accessed 27 July 2018)

[24]      NDIA, Understanding your plan and supports, Factsheet – Managing your NDIS funding package, June 2017, https://www.ndis.gov.au/participants/understanding-your-plan-and-supports.html (accessed 30 July 2018)

[25]      NDIA, Local Area Coordination, https://www.ndis.gov.au/communities/local-area-coordination.html (accessed 2 August 2018)

[26]      NDIA, Early Childhood Early Intervention – how the NDIS can help your child, https://www.ndis.gov.au/html/sites/default/files/Early-childhood-Early-Intervention.pdf (accessed 2 August 2018)

[27]      Mr Thompson, General Manager Local Area Coordinator, Feros Care, Committee Hansard,  5 March 2018, p. 9.

[28]      See for example: Noah's Arc Inc, Submission 70, p. 6; Queenslanders with Disability Network, Submission 48, p. 5; Multicultural Disability Advocacy Association, Submission 31, p. 3; Making Connections Together, Submission 32, p. 1.

[29]      Mr Geoff Rowe, CEO, Aged and Disability Advocacy Australia, Committee Hansard, 14 March 2018, p. 21.

[30]      Queenslanders with Disability Network, Submission 48, p. 4.

[31]      Queenslanders with Disability Network, Submission 48, p. 7.

[32]      See for example: Victorian Autism Specific Early Learning and Care Centre, Submission 51, p. 5; Flinders University, Submission 58, p. 5.

[33]      Occupational Therapy Australia, Submission 46, p. 5.

[34]      Speech Pathology Australia, Submission 19, p. 11.

[35]      Victorian Autism Specific Early Learning and Care Centre, Submission 51, p. 5.

[36]      Brotherhood of St Laurence, Submission 67, p. 17.

[37]      Brotherhood of St Laurence, Submission 67, p. 17.

[38]      Federation of Ethnic Communities Councils of Australia, Submission 49, p. 4.

[39]      Occupational Therapy Australia, Submission 46, p. 6.

[40]      See for example: The Ella Centre, Submission 18, p. 2; Occupational Therapy Australia, Submission 46, p. 6; Ms Mullins, Advocate and National Disability Insurance Scheme Appeals Support Officer, Independent Advocacy in the Tropics Inc., Committee Hansard, 15 March 2018, p. 8; Brotherhood of St Laurence, Submission 67, p. 11; Ms Kim McRae, Tjungu Team Manager, Ngaanyatjarra Pitjantjatjara Yankunytjatjara Women’s Council, Committee Hansard, 18 April 2018, p. 40.

[41]      Ms Kim McRae, Tjungu Team Manager, Ngaanyatjarra Pitjantjatjara Yankunytjatjara Women’s Council, Committee Hansard, 18 April 2018, p. 40.

[42]      The Benevolent Society, Submission 87, p. 5.

[43]      See for example: Thorndale Foundation, Submission 16, p. 2; Office of the Public Guardian, Submission 76, p. 2; Occupational Therapy Australia, Submission 46, p. 6; Health Issues Centre, Submission 83, p. 3.

[44]      Sunnyfield, Submission 1, p. 2.

[45]      NDIS, Participant Portal User Guide, https://www.ndis.gov.au/participant-portal-user-guide.html (accessed 17 August 2018)

[46]      See for example: DARE Disability Support, Submission 15, p. 22;  The Ella Centre, Submission 18, p. 2.

[47]      See for example: Aspect, Submission 27, p. 2; National Disability Services, Submission 26,  p. 4.

[48]      NDIA, Submission 52, p. 6.

[49]      NDIS, Improvements to myplace portals for participants and providers, 19 July 2018, https://www.ndis.gov.au/news/myplace-portals-improvements-19jul.html (accessed 3 August 2018)

[50]      Health Issues Centre, Submission 83, p. 3.

[51]      Health Issues Centre, Submission 83, p. 3.

[52]      Health Issues Centre, Submission 83, p. 4.

[53]      Health Issues Centre, Submission 83, p. 4.

[54]      Minister for the Department of Social Services, The Hon Dan Tehan, Improved experience for NDIS participants and providers, Media Release, 24 August 2018, https://ministers.dss.gov.au/media-releases/3516 (accessed 27 August 2018)

[55]      Minister for the Department of Social Services, The Hon Dan Tehan, Improved experience for NDIS participants and providers, Media Release, 24 August 2018, https://ministers.dss.gov.au/media-releases/3516 (accessed 12 September 2018)

[56]      NDIA, New participant and provider pathway experience, 18 October 2017,  https://www.ndis.gov.au/medias/documents/h6c/h17/8804888608798/New-pathway-experience-combined.pdf (accessed 8 August 2018) and NDIS, Pathway improvement update – number five, 17 May 2018, https://www.ndis.gov.au/pathways-experience/explainer/update5.html (accessed 22 August 2018)

[57]      Mr Desmond Lee, Regional Manager, Queensland North, NDIA, Committee Hansard, 14 March 2018, p. 4.

[58]      NDIS, Self-managing budgets in your plan, https://www.ndis.gov.au/participant/self-managing-budgets.html (accessed 24 July 2018)

[59]      NDIS, COAG Disability Reform Council Quarterly Report, 30 June 2018, p. 15. https://www.ndis.gov.au/medias/documents/coag-report-q4-y5-full/2018-Q4-June-COAG-report-Full.pdf (accessed 17 August 2018)

[60]      NDIA, Submission 52, p. 9.

[61]      NDIA, Submission 52, p. 10.

[62]      NDIA, Submission 52, p. 9.

[63]      Queenslanders with Disability Network, Submission 48, p. 4.

[64]      One Door, Submission 13, p. 6.

[65]      See for example: Family Advocacy, Submission 17, p. 3; Victorian Autism Specific Early Learning and Care Centre, Submission 51, p. 5; Community Mental Health Australia, Submission 14, p. 5.

[66]      Family Advocacy, Submission 17, p. 3.

[67]      NDIA, Submission 52, p. 9.

[68]      NDIS, Corporate Plan 2017-21, p. 7.

[69]      See for example: Ms Mullins, Advocate and National Disability Insurance Scheme Appeals Support Officer, Independent Advocacy in the Tropics Inc., Committee Hansard, 15 March 2018, p. 8; Merri Health, Submission 44, p. 4; Dr Jim Stanford, Director, Centre for Future Work, Australia Institute, Committee Hansard, 14 June 2018, p. 8.

[70]      Queenslanders with Disability Network, Submission 48, p. 4; The Australian Psychological Society, Submission 50, p. 7, Ms Joanna Mullins, Advocate and National Disability Insurance Scheme Appeals Support Officer, Independent Advocacy in the Tropics Inc., Committee Hansard, 15 March 2018, p. 8; The Ella Centre, Submission 18, p. 2; IDRS, Submission 36,  p. 4.

[71]      People With Disability Australia, Submission 74, p. 8.

[72]      Merri Health, Submission 44, p. 4.

[73]      Ms Mullins, Advocate and National Disability Insurance Scheme Appeals Support Officer, Independent Advocacy in the Tropics Inc., Committee Hansard, 15 March 2018, p. 8.

[74]      Public Service Research Group, UNSW Canberra, Submission 25, p. 3.

[75]      Dr Jim Stanford, Director, Centre for Future Work, Australia Institute, Committee Hansard, 14 June 2018, p. 8.

[76]      Dietitians Association of Australia, Submission 28, p. 4.

[77]      Multicultural Disability Advocacy Association of NSW, Submission 31, p. 4.

[78]      NDIA, Submission 52, p. 6.

[79]      Public Service Research Group, UNSW Canberra, Submission 25, p. 3.

[80]      Catholic Social Services Australia, Submission 11, p. 1.

[81]      Catholic Social Services Australia, Submission 11, p. 1.

[82]      Flinders University, Submission 58, p. 5.

[83]      Family Advocacy, Submission 17, p. 6.

[84]      Family Advocacy, Submission 17, p. 6.

[85]      Brotherhood of St Laurence, Submission 67, p. 13.

[86]      Community and Public Sector Union NSW, Submission 73, p. 3.

Chapter 3 - Workforce readiness

[1]        Productivity Commission, National Disability Insurance Scheme (NDIS) Costs, Study Report, October 2017, p. 321.

[2]        Victoria Council of Social Services, Submission 80, p. 19.

[3]        National Disability Services, Australian Disability Workforce Report, February 2018.

[4]        National Disability Services, Submission 26, p. 4.

[5]        Productivity Commission, National Disability Insurance Scheme (NDIS) Costs, Study Report, October 2017, p. 323.

[6]        NDIA, Submission 52, p. 10.

[7]        NDIA, Submission 52, p. 12.

[8]        Future Social Service Institute, Submission 79, p. 3.

[9]        Victorian Healthcare Association, Submission 30, p. 2.

[10]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs, Study Report, October 2017, p. 323.

[11]      NDIA, Submission 52, p. 10.

[12]      NDIS, Market Position Statement Queensland, May 2016, p. 23.

[13]      National Disability Services, State of the disability sector report 2017, 2017, p. 49.

[14]      National Disability Services, State of the disability sector report 2017, 2017, p. 49.

[15]      Australian Orthotic Prosthetic Association, Submission 35, p. 4.

[16]      See NDIA Market Position Statements available at https://www.ndis.gov.au/market-position-statements.html (accessed 20 August 2018)

[17]      See for example: Victoria Council of Social Services, Submission 80, p. 5; Victorian Government, Submission 90, p. 12. 

[18]      Victorian Government, Submission 90, p. 12. 

[19]      See for example: Catholic Social Services Australia, Submission 11, p. 4; Sunnyfield, Submission 1, p. 3; Ella Centre, Submission 18, p. 3; National Disability Services, Submission 26, p. 1; Victoria Healthcare Association, Submission 30, p. 2; Victorian Council of Social Service, Submission 81, p. 14.

[20]      Ms Maree Geraghty, Member, Australian Services Union, Committee Hansard, 14 June 2018, p. 15.

[21]      National Disability Services, State of the Disability Sector Report 2017, 2017, p. 7.

[22]      Queenslanders with Disability Network, Submission 48, p. 9.

[23]      Victoria Council of Social Services, Submission 81, p. 5. And see also: Catholic Social Services Australia, Submission 11, p. 5; Dr Fiona Macdonald, Senior Research Fellow, School of Management, RMIT University, Committee Hansard, 14 June 2018, p. 29.

[24]      Ms Deborah Anderson, Member, Australian Services Union, Committee Hansard, 14 June 2018, p. 15.

[25]      Mr Steward Little, General Secretary, Public Service Association of New South Wales; and Branch Secretary, New South Wales Branch, Community and Public Sector Union (State Public Services Federation Group), Committee Hansard, 14 June 2018, p. 17.

[26]      NDIA, Submission 52, p. 10.

[27]      NDIA, Submission 52, p. 10.

[28]      Answers to Question on Notice, General issues around the implementation and performance of the NDIS, DSS received 20 August 2018, pp. 2 to 4.

[29]      Answers to Question on Notice, General issues around the implementation and performance of the NDIS, DSS received 20 August 2018, pp. 2 to 4.

[30]      NDIS, What is the Sector Development Fund? https://www.ndis.gov.au/SDF/whatisSDF.html (accessed 20 August 2018)

[31]      NDIA, Table of SDF projects, https://www.ndis.gov.au/SDF/whatisSDF.html (accessed 20 August 2018)

[32]      Victorian Government, Submission 90, p. 12.

[33]      See for example: National Disability Services, Submission 26, p. 3; Occupational Therapy Australia, Submission 46, p. 4; Mental Health Australia, Submission 75, p. 5.

[34]      NDIA, Table of SDF projects, https://www.ndis.gov.au/SDF/whatisSDF.html (accessed 20 August 2018)

[35]      Answers to Question on Notice, General issues around the implementation and performance of the NDIS, DSS received 20 August 2018, pp. 2 to 4.    

[36]      The Hon Ken Wyatt AM, Media release, Boosting the Local Care Workforce Program to support local job creation in the National Disability Insurance Scheme, 15 December 2017, http://www.health.gov.au/internet/ministers/publishing.nsf/Content/health-mediarel-yr2018-wyatt002.htm (accessed 20 August 2018)

[37]      Answers to Question on Notice, General issues around the implementation and performance of the NDIS, DSS received 20 August 2018, pp. 2 to 4.

[38]      Department of Social Services, What is the NDIS Jobs and Market Fund? https://www.dss.gov.au/disability-and-carers/programs-services/what-is-the-ndis-jobs-and-market-fund (accessed 17 August 2018)

[39]      Department of Social Services, What is the NDIS Jobs and Market Fund? https://www.dss.gov.au/disability-and-carers/programs-services/what-is-the-ndis-jobs-and-market-fund (accessed 17 August 2018)

[40]      Answers to Question on Notice, General issues around the implementation and performance of the NDIS, DSS received 20 August 2018, p. 3.

[41]      Sunnyfield, Submission 1, p. 3.

[42]      Mr Tom Symondson, CEO, Victorian Healthcare Association, Committee Hansard, 14 June 2018, p. 33.

[43]      VICSERV, Submission 22, p. 5.

[44]      Mental Illness Fellowship of Australia, Submission 39, p. 14.

[45]      VICSERV, Submission 22, p. 6; Mental Health Council of Tasmania, Submission 60, p. 6; Mental Health Australia, Submission 75, p. 8.

[46]      UnitingCare Australia, Submission 92, p. 6.

[47]      ANAO (Australian National Audit Office), National Disability Insurance Scheme - Management of the Transition of the Disability Services Market, Report no. 24 2016-17, Canberra, p. 34.

[48]      ANAO (Australian National Audit Office), National Disability Insurance Scheme - Management of the Transition of the Disability Services Market, Report no. 24 2016-17, Canberra, p. 32.

[49]      See for example: Dr Natasha Cortis, Submission 53, p. 5; Maurice Blackburn Lawyers, Submission 54, p. 4; Dr Fiona Macdonald, Senior Research Fellow, School of Management, RMIT University, Committee Hansard, 14 June 2018, p. 26; Flinders University, Submission 58, p. 1; Australian Services Union, Submission 69, p. 7.

[50]      Flinders University, Submission 58, p. 1.

[51]      Australian Services Union, Submission 69, p. 7.

[52]      Dr Fiona Macdonald, Senior Research Fellow, School of Management, RMIT University, Committee Hansard, 14 June 2018, p. 26.

[53]      See for example: Scope, Submission 40, p. 6; Dr Natasha Cortis, Submission 53, p. 5; Maurice Blackburn Lawyers, Submission 54, p. 4; Victorian Aboriginal Community Controlled Health Organisation, Submission 66, p. 4; Australian Services Union, Submission 69, p. 7; Ability Options, Submission 77, p. 8.

[54]      The Benevolent Society, Submission 87, p. 7.

[55]      National Disability Services, Submission 26, Attachment 1, State of the disability sector report 2017, p. 50.

[56]      Scope, Submission 40, p. 6.

[57]      Dr Natasha Cortis, Submission 53, p. 2.

[58]      Catholic Social Services Australia, Submission 11, p. 5.

[59]      See for example: MJD Foundation, Submission 6, p. 6; Catholic Social Services Australia, Submission 11, p. 4; VICSERV, Submission 22, p. 4; Dr Natasha Cortis, Submission 53, p. 5; Australian Services Union, Submission 69, p. 5; Victoria Council of Social Services, Submission 80, p. 19; Ms Linda White, Assistant National Secretary, Australian Services Union, Committee Hansard, 14 June 2018, p. 14.

[60]      Community and Public Sector Union NSW, Submission 72, p. 4.

[61]      Professor David Hayward, Director, Future Social Service Institute, Committee Hansard, 14 June 2018, p. 5.

[62]      The Ella Centre, Submission 18, p. 3.

[63]      Buzza, Submission 37, p. 7.

[64]      VICSERV, Submission 22, p. 4

[65]      UnitingCare Australia, Submission 92, p. 6.

[66]      See for example: Community and Public Sector Union NSW, Submission 72, p. 4; Mental Health Australia, Submission 75, p. 6; Dr Fiona Macdonald, Senior Research Fellow, School of Management, RMIT University, Committee Hansard, 14 June 2018, p. 29.

[67]      Community and Public Sector Union NSW, Submission 72, p. 4.

[68]      Dr Fiona Macdonald, Senior Research Fellow, School of Management, RMIT University, Committee Hansard, 14 June 2018, p. 29.

[69]      Professor David Hayward, Director, Future Social Service Institute, Committee Hansard, 14 June 2018, p. 2.

[70]      One Door, Submission 13, p. 5.

[71]      Future Social Service Institute, Submission 79, p. 4.

[72]      Future Social Service Institute, Submission 79, p. 5.

[73]      Future Social Service Institute, Submission 79, p. 10.

[74]      Future Social Service Institute, Submission 79, p. 11.

[75]      See for example: Victoria Council of Social Services, Submission 81, p. 5; Ms Natalie Lang, Secretary, NSW and ACT Branch, Australian Services Union, Committee Hansard, 14 June 2018, p. 24.

[76]      Ms Natalie Lang, Secretary, NSW and ACT Branch, Australian Services Union, Committee Hansard, 14 June 2018, p. 24.

[77]      NDIA, Submission 52, p. 12.

[78]      Future Social Service Institute, Submission 79, p. 4.

[79]      National Disability Services, Submission 26, p. 5.

[80]      National Disability Services, Submission 26, p. 6.

[81]      Australian Services Union, Submission 69, p. 6.

[82]      See for example: Aspect, Submission 27, p. 2; Autism Specific Early Learning and Care Centre, Submission 51, p. 6; Dr Natasha Cortis, Submission 53, p. 19; Future Social Service Institute, Submission 79, p. 11.

[83]      Ms Linda White, Assistant National Secretary, Australian Services Union, Committee Hansard, 14 June 2018, p. 18.

[84]      Autism Specific Early Learning and Care Centre, Submission 51, p. 6.

[85]      Dr Jim Stanford, Director, Centre for Future Work, Australia Institute, Committee Hansard, 14 June 2018, p. 3.

[86]      Dr Jim Stanford, Director, Centre for Future Work, Australia Institute, Committee Hansard, 14 June 2018, p. 3.

[87]      Dr Jim Stanford, Director, Centre for Future Work, Australia Institute, Committee Hansard, 14 June 2018, p. 3.

[88]      Ms Linda White, Assistant National Secretary, Australian Services Union, Committee Hansard, 14 June 2018, p. 14.

Chapter 4 - Growing the market and service provider readiness

[1]        NDIA, Submission 52, p. 3.

[2]        NDIS, COAG Disability Reform Council, Quarterly Report 30 June 2018, p. 17.

[3]        NDIA, COAG Disability reform Council Performance Report – National 30 June 2018, p. 31.

[4]        NDIS, COAG Disability Reform Council, Quarterly Report 30 June 2018, p. 17.

[5]        NDIA, COAG Disability reform Council Performance Report – National 30 June 2018, p. 3.

[6]        McKinsey & Company, Independent Pricing Review NDIA –Final report, February 2018, p. 20.

[7]        NDIA, COAG Disability reform Council Performance Report – National 30 June 2018, p. 3.

[8]        Department of Social Services (DSS), NDIS Quality and Safeguarding Framework, December 2016, p. 4.

[9]        DSS, NDIS Quality and Safeguarding Framework, December 2016, pp. 7–8.

[10]      Department of Social Services, Summary of the NDIS Quality and Safeguarding Framework, January 2017, p. 1.

[11]      Minister for the Department of Social Services, The Hon Dan Tehan MP, Penrith home for NDIS Quality and Safeguards Commission, Media Release, 4 June 2018, https://ministers.dss.gov.au/media-releases/3181 (accessed 24 August 2018)

[12]      NDIS Quality and Safeguards Commission, Start dates, https://www.ndiscommission.gov.au/about/start-dates (accessed 24 August 2018)

[13]      NDIA, Submission 52, p. 22.

[14]      See for example: Victorian Aboriginal Community Controlled Health Organisation, Submission 66, p. 7; MJD Foundation, Submission 6, p. 10; The Ella Centre, Submission 18, p. 5; Speech Pathology Australia, Submission 19, p. 6; Dietitians Association of Australia, Submission 28, p. 6.

[15]      Office of the Public Advocate NT, Submission 76, p. 5.

[16]      Speech Pathology Australia, Submission 19, p. 7.

[17]      For example: ASPECT, Submission 27, p. 4; RIDBC, Submission 33, p. 7; Buzza, Submission 37, pp. 11–12; NDIA, Submission 52, p. 22; Office of the Public Advocate SA, Submission 57, p. 6; Noah's Ark, Submission 70, p. 11.

[18]      NDIA, Submission 52, p. 22.

[19]      See for example: Queenslanders with Disability Network, Submission 48, p. 13; ASPECT, Submission 27, p .4.

[20]      See for example: Office of the Public Advocate NT, Submission 76, p. 5; Mental Health Council of Tasmania, Submission 61, p. 7.

[21]      Office of the Public Advocate NT, Submission 76, p. 5.

[22]      NDIS, Operational Guidelines – Planning, https://www.ndis.gov.au/operational-guideline/planning/managing-funding-supports.html (accessed 22 August 2018).

[23]      National Disability Services, Submission 26, p. 10.

[24]      National Disability Services, Submission 26, p. 10.

[25]      National Disability Services, Submission 26, p. 10.

[26]      National Disability Services, Submission 26, p. 10.

[27]      ASPECT, Submission 27, p .4 and Noah's Ark, Submission 70, p. 11.

[28]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs, Study Report, October 2017, p. 426.

[29]      Victorian Government, Submission 90, p. 4.

[30]      NDIS, Market position statements, https://www.ndis.gov.au/market-position-statements.html (accessed 21 August 2018)

[31]      NDIS, Market Position Statement Australian Capital Territory with Southern New South Wales region, September 2016, p. 2.

[32]      NDIS, Market insights,  https://www.ndis.gov.au/providers/market-information-useful-links/market-insights.html (accessed 23 August 2018)

[33]      NDIS, Market Insights Assistive Technology, 1 November 2017, https://www.ndis.gov.au/medias/documents/market-insight-at/Market-Insights-Assistive-Tech.pdf (accessed 27 August 2017)

[34]      NDIS, Market insights,  https://www.ndis.gov.au/providers/market-information-useful-links/market-insights.html (accessed 23 August 2018)

[35]      NDIA, Answer to Question on Notice, Service providers registered in the Goldfields-Esperance Area, Reference No: SQ18-000081, 18 April 2018.

[36]      NDIS, Market insights,  https://www.ndis.gov.au/providers/market-information-useful-links/market-insights.html (accessed 23 August 2018)

[37]      NDIS Quality and Safeguards Commission, Commission role in NDIS market oversight, https://www.ndiscommission.gov.au/providers/commission-role-ndis-market-oversight (accessed 27 August 2018)

[38]      NDIA, Submission 52, p. 3.

[39]      Ms Marita Walker, Regional Manager, Western Australia, NDIA, Committee Hansard, 18 April 2018, p. 20.

[40]      Malbon E., Alexander D., Carey G. et al., Adapting to a marketised system: Network analysis of a personalisation scheme in early implementation, Health Soc Care Community, 2018, p. 4.

[41]      NDIS, Welcome to the Provider Toolkit, https://providertoolkit.ndis.gov.au/ (accessed 21 August 2018)

[42]      Public hearings were held on 17 April 2018 in Perth and 18 April 2018 in Kalgoorlie.

[43]      Ms Caterina Prodonovich, CEO, Regional Chambers of Commerce and Industry (WA), Committee Hansard, 17 April 2018, p. 8.

[44]      See for example: Mr Robert Holmes, CEO, Enable WA, Committee Hansard, 17 April 2018, p. 26.

[45]      Mrs Lee Jacobsen, Chair, Regional Development Australia Goldfields, Committee Hansard, 18 April 2018, p. 3.

[46]      Ms Marita Walker, Regional Manager, Western Australia, NDIA, Committee Hansard, 18 April 2018, p. 16.

[47]      NDIS, Events in Western Australia, https://www.ndis.gov.au/news/events/wa.html (accessed 28 August 2018)

[48]      NDIS, Provider Toolkit – Frequently Asked Questions, https://providertoolkit.ndis.gov.au/frequently-asked-questions (accessed 27 August 2018)

[49]      See for example: Sunnyfield, Submission 1, p. 1; Catholic  Social Services Australia, Submission 11, Attachment 1, p. 3; DARE Disability Support, Submission 15, p. 4; Thorndale Foundation, Submission 16, p. 2; Buzza, Submission 37, p. 37.

[50]      Buzza, Submission 37, p. 14.

[51]      Sunnyfield, Submission 1, p. 2.

[52]      Australian Physiotherapy Association, Submission 20, p. 6.

[53]      McKinsey & Company, Independent Pricing Review NDIA –Final report, February 2018.

[54]      National Disability Services, State of the disability sector report 2017, 2017, p. 16.

[55]      See for example: MJD Foundation, Submission 6, p. 1; Speech Pathology Australia, Submission 19, p. 6; Professor David Gilchrist, Private capacity, Committee Hansard, 17 April 2018, p. 13; Ms Caterina Prodonovich, CEO, Regional Chambers of Commerce and Industry (WA), Committee Hansard, 17 April 2018, p. 8.

[56]      Ms Patricia Staines, NDIS Support Coordinator, Townsville, Aboriginal and Torres Strait Islander Corporation for Women, Committee Hansard, 15 March 2018, p. 20.

[57]      Professor David Gilchrist, Private capacity, Committee Hansard, 17 April 2018, p. 13.

[58]      Ms Penny Knight, National Performance Benchmark Project, University of Western Australia, Committee Hansard, 17 April 2018, p. 14.

[59]      Ms Caterina Prodonovich, CEO, Regional Chambers of Commerce and Industry (WA), Committee Hansard, 17 April 2018, p. 8.

[60]      See for example: Mental Health Council of Tasmania, Submission 60, p. 2; One Door, Submission 13, p. 3; Ms Caterina Prodonovich, CEO, Regional Chambers of Commerce and Industry (WA), Committee Hansard, 17 April 2018, p. 8; Professor David Gilchrist, Private capacity, Committee Hansard, 17 April 2018, p. 13.

[61]      Mental Illness Fellowship of Australia, Submission 39, p. 3.

[62]      Professor David Gilchrist, Private capacity, Committee Hansard, 17 April 2018, p. 13.

[63]      Ms Caterina Prodonovich, CEO, Regional Chambers of Commerce and Industry (WA), Committee Hansard, 17 April 2018, p. 8.

[64]      Occupational Therapy Australia, Submission 46, p. 11.

[65]      Victorian Government, Submission 90, p. 8.

[66]      Catholic Social Services Australia, Submission 11, p. 1.

[67]      See for example: DARE Disability Support, Submission 15, p. 5; Speech Pathology Australia, Submission 19, p. 6; Ms Patricia Staines, NDIS Support Coordinator, Townsville, Aboriginal and Torres Strait Islander Corporation for Women, Committee Hansard, 15 March 2018, p. 20.

[68]      Mr Cris Massis, Chair, Allied Health Professions Australia, Committee Hansard, 14 June 2018, p. 33.

[69]      Mr Phil Calvert, President, Australian Physiotherapy Association, Committee Hansard, 14 June 2018, p. 34.

[70]      Mr Phil Calvert, President, Australian Physiotherapy Association, Committee Hansard, 14 June 2018, p. 38.

[71]      McKinsey & Company, Independent Pricing Review NDIA –Final report, February 2018, p. 16.

[72]      Sunnyfield, Submission 1, p. 4.

[73]      See for example: One Door, Submission 13, p. 3; Mental Illness Fellowship of Australia, Submission 39, p. 3; Victorian Autism Specific Early Learning and Care Centre, Submission 51, p. 1

[74]      NDIA, Submission 52, p. 4.

[75]      Victorian Aboriginal Community Controlled Health Organisation, Submission 66, p. 2.

[76]      Mr Gordon Trewern, CEO, Nulsen Disability Services, Committee Hansard, 17 April 2018, p. 22.

Chapter 5 - Market intervention

[1]        NDIS, NDIS Price Guide Victoria, NSW, QLD, Tasmania, 1 July 2018, p. 6, https://www.ndis.gov.au/medias/documents/price-guide-nsw-201819-pdf/201819-Price-Guide-VIC-NSW-QLD-TAS.pdf (accessed 29 August 2018)

[2]        NDIS, NDIS Price Guide Victoria, NSW, QLD, Tasmania, 1 July 2018, p. 6, https://www.ndis.gov.au/medias/documents/price-guide-nsw-201819-pdf/201819-Price-Guide-VIC-NSW-QLD-TAS.pdf (accessed 29 August 2018)

[3]        NDIS, NDIS Price Guide Victoria, NSW, QLD, Tasmania, 1 July 2018, p. 7, https://www.ndis.gov.au/medias/documents/price-guide-nsw-201819-pdf/201819-Price-Guide-VIC-NSW-QLD-TAS.pdf (accessed 29 August 2018)

[4]        NDIA, Submission 52, p. 16.

[5]        Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study report, October 2017, p. 34.

[6]        See for example: National Disability Services, Submission 26, p. 6; Mental Illness Fellowship of Australia, Submission 39, p. 17.

[7]        See for example: Community Mental Health Australia, Submission 14, p. 13; The Ella Centre, Submission 18, p. 4; National Disability Services, Submission 26, p. 6;  Aspect, Submission 27, p. 3; Maurice Blackburn Lawyers, Submission 54, p. 9; People With Disability Australia, Submission 74, p. 5; Victorian Council of Social Service, Submission 81, p. 15.

[8]        Victorian Government, Submission 90, p. 11.

[9]        Queensland Government, Submission 101, p. 7.

[10]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study report, October 2017, pp. 313-317.

[11]      See for example: Community Mental Health Australia, Submission 14, p. 13; Victorian Government, Submission 90, p. 11; People With Disability Australia, Submission 74, p. 10.

[12]      NDIA, Submission 52, p. 12.

[13]      See for example: McKinsey & Company, Independent Pricing Review NDIA – Final report, February 2018, p. 9; Joint Standing Committee on the NDIS inquiry reports: Provision of services under the NDIS Early Childhood Early Intervention Approach, 7 December 2017; Transitional arrangements for the NDIS, 15 February 2018; The provision of hearing services under the National Disability Insurance Scheme, 21 June 2018.

[14]      See for example: Mr Cris Massis, Chair, Allied Health Professions Australia, Committee Hansard , 14 June 2018, p. 32; Disability Council NSW & NSW Carers Advisory Council, Submission 8, p. 6; Occupational Therapy Australia, Submission 46, p. 8.

[15]      See for example: Mr Benjamin  Keast, CEO, ARC Disability Services, Committee Hansard, 14 March 2018, p. 11; Thorndale Foundation, Submission 16, p. 3; The Ella Centre, Submission 18, p. 2; Queenslanders with Disability Network Ltd, Submission 48, p. 9.

[16]      See for example: MJD Foundation, Submission 6, p. 7; Victorian Healthcare Association, Submission 30, p. 2; Occupational Therapy Australia, Submission 46, p. 7.

[17]      See for example: Sunnyfield, Submission 1, p. 4; Exercise and Sports Science Australia, Submission 4, p. 6; One Door, Submission 13, p. 4; Australian Orthotic Prosthetic Association, Submission 35, p. 3; Merri Health, Submission 44, p. 3.

[18]      See for example: Cara, Submission 9, p. 2; National Disability Services, Submission 26, p. 6; Mental Health Australia, Submission 75, p. 5; Victorian Council of Social Service, Submission 81, p. 2.

[19]      See for example: Catholic  Social Services Australia, Submission 11, p. 5; Community Mental Health Australia, Submission 14, p. 2; NACCHO, Submission 23, p. 10; Royal Institute for Deaf & Blind Children, Submission 33, p. 6; Enable Western Australia Inc., Submission 34, p. 3.

[20]      See for example: Catholic  Social Services Australia, Submission 11, p. 5; DARE Disability Support, Submission 15, p. 8; NACCHO, Submission 23, p. 10; National Disability Services, Submission 26, p. 6; Victorian Healthcare Association, Submission 30, p. 2; Merri Health, Submission 44, p. 5; Victorian Aboriginal Community Controlled Health Organisation, Submission 66, p. 4.

[21]      McKinsey & Company, Independent Pricing Review NDIA – Final report, February 2018, p. 9.

[22]      NDIS, Pricing and payment, https://www.ndis.gov.au/providers/pricing-and-payment.html (accessed 31 August 2018)

[23]      NDIS, Independent Price Review Implementation 2018-19, https://www.ndis.gov.au/news/ipr-implementation-jun18.html (accessed 31 August 2018)

[24]      Occupational Therapy, Submission 46. 1, p. 2.

[25]      Ms Norris, CEO, Occupational Therapy Australia, Committee Hansard, 14 June 2018, p. 36.

[26]      Goldfields Individual & Family Support Association Inc., Submission 3.1, p. 2.

[27]      Occupational Therapy, Submission 46. 1, p. 2. And see also: Mr Massis, Chair, Allied Health Professions Australia, Committee Hansard, 14 June 2018, p. 32; Mrs Andrea Douglas, Professional Adviser, NDIS, Occupational Therapy Australia, Committee Hansard, 14 June 2018, p. 37.

[28]      Ms Gail Mulcair, CEO, Speech Pathology Australia, Committee Hansard, 14 June 2018, p. 35.

[29]      Ms Norris, CEO, Occupational Therapy Australia, Committee Hansard, 14 June 2018, p. 36.

[30]      Ms Norris, CEO, Occupational Therapy Australia, Committee Hansard, 14 June 2018, p. 36.

[31]      Therapy Focus, Submission 100, p. 1.

[32]      Occupational Therapy, Submission 46. 1, p. 2.

[33]      NDIS, Independent Pricing Review –Implementation update, https://www.ndis.gov.au/news/ipr-implementation-update.html (accessed 31 August 2018)

[34]      See for example: Mr Graeme Mason, CEO, Accessibility, Committee Hansard, 18 April 2018, p. 31, McKinsey & Company, Independent Pricing Review NDIA – Final report, February 2018, p. 27; Australian Services Union, Submission 69, p. 7.

[35]      Mr Graeme Mason, CEO, Accessibility, Committee Hansard, 18 April 2018, p. 31.

[36]      Mr Tait, CEO, Rocky Bay, Committee Hansard, 17 April 2018, p. 23.

[37]      Mr Gordon Trewern, CEO, Nulsen Disabilities, Committee Hansard, 17 April 2018, p. 24.

[38]      Dr Ken Baker, CEO, National Disability Services, Committee Hansard, 4 July 2018, p. 7.

[39]      See for example: Joint Standing Committee on the NDIS, Transitional arrangements for the NDIS, 15 February 2018, pp. 65-70 and Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, 19 October 2017, pp. 268-276.

[40]      See for example: Queensland Advocacy Incorporated, Submission 61, p. 9; Victorian Aboriginal Community Controlled Health Organisation, Submission 66, p. 6; The Benevolent Society, Submission 87, p. 11; Queensland Government, Submission 101, p. 8.

[41]      See for example: Victorian Aboriginal Community Controlled Health Organisation, Submission 66, p. 6; The Benevolent Society, Submission 87, p. 11.

[42]      See for example: Federation of Ethnic Communities Councils of Australia, Submission 49, p. 7; The Benevolent Society, Submission 87, p. 11; Queensland Government, Submission 101, p. 8.

[43]      See for example: NACCHO, Submission 23, p. 7; The Benevolent Society, Submission 87, p. 11;  Queensland Government, Submission 101, p. 8; Mr Geoff Rowe, CEO, Aged and Disability Advocacy Australia, Committee Hansard, 14 March 2018, p. 22.

[44]      NDIA, Submission 52, p. 19.

[45]      NDIA, Submission 52, p. 19.

[46]      Ms Liz Neville, Branch Manager, NDIA, Committee Hansard, 14 March 2018, p. 3.

[47]      Dr Ken Baker, CE), National Disability Services, Committee Hansard, 4 July 2018, p. 28.

[48]      Ms Liz Neville, Branch Manager, NDIA, Committee Hansard, 14 March 2018, p. 3.

[49]      Ms Liz Neville, Branch Manager, NDIA, Committee Hansard, 18 April 2018, p. 16.

[50]      See for example: National Disability Services, Submission 26, p. 27; NACCHO, Submission 23, p. 12; Catholic  Social Services Australia, Submission 11, p. 6; Victorian Aboriginal Community Controlled Health Organisation, Submission 66, p. 6; Victorian Council of Social Service, Submission 81, p. 23; The Benevolent Society, Submission 87, p. 11; Public Service Research Group, UNSW Canberra, Submission 25, p. 6; Federation of Ethnic Communities Councils of Australia, Submission 49, p. 7; Victorian Government, Submission 90, p. 6.

[51]      Mr Peter Mewett, CEO, Cootharinga North Queensland, Committee Hansard , 15 March 2018, p. 31.

[52]      Ms Gail Mulcair, CEO, Speech Pathology Australia, Committee Hansard, 14 June 2018, pp. 35-36.

[53]      NACCHO, Submission 23, p. 9.

[54]      Mr Tom Symondson, CEO, Victorian healthcare Association, Committee Hansard, 14 June 2018, p. 40.

[55]      Answer to Question on Notice, Victorian Healthcare Association, 14 June 2018, pp. 1-2.

[56]      Answer to Question on Notice, Victorian Healthcare Association, 14 June 2018, p. 2.

[57]      Answer to Question on Notice, Victorian Healthcare Association, 14 June 2018, p. 1.

[58]      NDIA, NDIS Market Approach Statement of Opportunity and Intent, November 2016, p. 29.

[59]      NDIA, NDIS Market Approach Statement of Opportunity and Intent, November 2016, p. 29.

[60]      Joint Standing Committee on the NDIS, Transitional arrangements for the NDIS, 15 February 2018, p. 70.

[61]      Ms Liz Neville, Branch Manager, NDIA, Committee Hansard, 14 March 2018, p. 3.

[62]      Victoria Legal Aid, Submission 91, p. 22.

[63]      See for example: MJD Foundation, Submission 6, p. 9; People With Disability Australia, Submission 74, p. 13; Victorian Government, Submission 90, p. 7; Victoria Legal Aid, Submission 91, p. 22.

[64]      Mr Tom Symondson, CEO, Victorian healthcare Association, Committee Hansard, 14 June 2018, p. 33.

[65]      For example: National Disability Services, Submission 26, pp. 10–11; Scope Australia, Submission 40, p. 9; Mental Health Coalition of SA, Submission 43, p. 15; Queenslanders with Disability Network, Submission 48, p. 15; Office of the Public Advocate SA, Submission 57, p. 3; Queensland Advocacy Incorporated, Submission 60, p. 13; Northcott, Submission 68, p. 8.

[66]      For example: Mental Health Coalition of SA, Submission 43, p. 15; Scope Australia, Submission 40, p. 9; Office of the Public Advocate SA, Submission 57, p. 3.

[67]      Queenslanders with Disability Network, Submission 48, p. 15.

[68]      Office of the Public Advocate SA, Submission 57, p. 3.

[69]      Office of the Public Advocate SA, Submission 57, p. 3.

[70]      Mental Health Council of Tasmania, Submission 61, p. 6.

[71]      Ms Helen Ferguson, Senior Executive Director, Department of Communities, Disability Services and Seniors, Proof Committee Hansard, 15 March 2018, p. 39.

[72]      Ms Helen Ferguson, Senior Executive Director, Department of Communities, Disability Services and Seniors, Proof Committee Hansard, 15 March 2018, p. 39.

[73]      Office of the Public Advocate NT, Submission 76, p. 5.

[74]      Office of the Public Advocate VIC, Submission 82, p. 3.

[75]      DSS, answers to questions on notice, received 20 August 2018.

[76]      Australian Government, Government response to the JSC Transitional Arrangements for the NDIS report, 19 June 2018, p. 11.

[77]      Australian Government, Government response to the JSC Transitional Arrangements for the NDIS report, 19 June 2018, p. 7.

Chapter 6 - Specialist Disability Accommodation

[1]        For example: Joint Standing Committee on the NDIS, Progress report on the implementation and administration of the National Disability Insurance Scheme, 12 November 2015; Senate Community Affairs References Committee, Adequacy of Residential Care Arrangements Available in Australia for Young People with Severe Physical, Mental or Intellectual Disabilities, June 2015.

[2]        Joint Standing Committee on the NDIS, Progress report on the implementation and administration of the National Disability Insurance Scheme, 12 November 2015, p. 6.

[3]        NDIA, SDA Provider and Investor Brief, April 2018, p. 5.

[4]        NDIS, Specialist Disability Accommodation, https://www.ndis.gov.au/specialist-disability-accommodation.html (accessed 6 September 2018)

[5]        NDIS SDA Rules 2016, paras. 3.1 and 3.4.

[6]        NDIS, Specialist disability accommodation, https://www.ndis.gov.au/specialist-disability-accommodation and NDIS Act, s. 4.

[7]        NDIA, SDA Provider and Investor Brief, April 2018, p. 5.

[8]        SGS Economics & Planning and Summer Foundation, SDA Market Insights, 16 March 2018,  p. 2.

[9]        NDIA, SDA Provider and Investor Brief, April 2018, p. 5.

[10]      NDIA, SDA market information, https://www.ndis.gov.au/news/sda-drc-response.html (accessed 27 February 2018).

[11]      Summer Foundation, SDA market information, https://www.summerfoundation.org.au/housing/sda-market-information/ (accessed 6 September 2018)

[12]      NDIA, SDA Provider and Investor Brief, April 2018, p. 5.

[13]      SGD Economics & Planning and Summer Foundation, Specialist Disability Accommodation: market insights, p. 2.

[14]      NDIA, SDA Provider and Investor Brief, April 2018, pp. 5and 6.

[15]      NDIA, SDA Provider and Investor Brief, April 2018, p. 6.

[16]      NDIA, SDA Provider and Investor Brief, April 2018, pp. 9 and 13.

[17]      Specialist Disability Accommodation Pricing and Payments Framework, Section 78.

[18]      NDIA, SDA Decision Paper, June 2016, p. 18.

[19]      NDIA, SDA Decision Paper, June 2016, p. 32.

[20]      NDIA, SDA Provider and Investor Brief, April 2018, p. 12.

[21]      NDIA, SDA Provider and Investor Brief, April 2018, p. 12.

[22]      Northcott, Submission 68, p. 6.

[23]      The Housing Hub, https://www.thehousinghub.org.au (accessed 13 August 2018).

[24]      Mr Luke Bo'sher, CEO, Summer Foundation, Proof Committee Hansard, 4 July 2018, p. 38.

[25]      NDIS, NDIS Price guide SDA, 1 July 2017, p. 12.

[26]      NDIA, SDA Provider and Investor Brief, April 2018, p. 11.

[27]      NDIS SDA Rules 2016, para. 6.10.

[28]      For example:  National Disability Services, Submission 26, p. 9; Summer Foundation, Submission 71, p. 4.

[29]      National Disability Services, Submission 26, p. 9.

[30]      National Disability Services, Submission 26, p. 9.

[31]      Mr Paul Simmons, Director, Ability SDA, Proof Committee Hansard, 15 March 2018, p. 3.

[32]      Mr Martin Locke, Managing Director, Martin Locke Homes, Proof Committee Hansard, 15 March 2018, p. 1.

[33]      Mr Tony Rutherford, Principal, Moores, Proof Committee Hansard, 4 July 2018, pp. 41–42.

[34]      Mr Luke Bo'sher, CEO, Summer Foundation, Proof Committee Hansard, 4 July 2018, pp. 51–52.

[35]      Summer Foundation, Submission 71, p. 4.

[36]      NDIA, SDA Provider and Investor Brief, April 2018, p. 3.

[37]      NDIA, Submission 52, p. 20; and NDIS, Market Insights,  https://www.ndis.gov.au/providers/market-information-useful-links/market-insights.html (accessed 17 August 2018).

[38]      NDIS, Market Insights, https://www.ndis.gov.au/providers/market-information-useful-links/market-insights.html (accessed 6 September 2018)

[39]      NDIS SDA Rules 2016, part 4, paragraph 4.1.

[40]      Summer Foundation, Submission 71, p. 14.

[41]      Northcott, Submission 68, p. 6.

[42]      Summer Foundation, Submission 71, p. 14.

[43]      NDIA, SDA Provider and Investor Brief, April 2018, p. 3.

[44]      Summer Foundation, Submission 71, pp. 4 and 6.

[45]      For example: Sunnyfield, Submission 1, p. 5; National Disability Services, Submission 26, p. 9; Summer Foundation, Submission 71, p. 14; Mr Alan Blackwood, Director, Policy and Innovation, Young People in Nursing Homes National Alliance, Proof Committee Hansard, 4 July 2018, p. 37; Mr Dan McLennan, Chief Executive Officer, Summer Housing Ltd, Proof Committee Hansard, 4 July 2018, p. 41. Mr Anthony Ryan, CEO, Youngcare, Proof Committee Hansard, 4 July 2018, p. 40 and 42; Mr Luke Bo'sher, CEO, Summer Foundation, Proof Committee Hansard, 4 July 2018, pp. 43–44.

[46]      Mr Alan Blackwood, Director, Policy and Innovation, Young People in Nursing Homes National Alliance, Proof Committee Hansard, 4 July 2018, p. 37.

[47]      Mr Dan McLennan, CEO, Summer Housing Ltd, Proof Committee Hansard, 4 July 2018, p. 49.

[48]      Mr Luke Bo'sher, CEO, Summer Foundation, Proof Committee Hansard, 4 July 2018, p. 42.

[49]      Mr Luke Bo'sher, CEO, Summer Foundation, Proof Committee Hansard, 4 July 2018, p. 44.

[50]      Mr Luke Bo'sher, CEO, Summer Foundation, Proof Committee Hansard, 4 July 2018, pp. 43–44.

[51]      Mr Paul Simmons, Director, Ability SDA, Proof Committee Hansard, 15 March 2018, p. 2.

[52]      Mr Paul Simmons, Director, Ability SDA, Proof Committee Hansard, 15 March 2018, p. 3.

[53]      Mr Dan McLennan, Chief Executive Officer, Summer Housing Ltd, Proof Committee Hansard, 4 July 2018, p. 50.

[54]      Mr Dan McLennan, Chief Executive Officer, Summer Housing Ltd, Proof Committee Hansard, 4 July 2018, p. 49.

[55]      Mr Dan McLennan, Chief Executive Officer, Summer Housing Ltd, Proof Committee Hansard, 4 July 2018, p. 41.

[56]      Mr Dan McLennan, Chief Executive Officer, Summer Housing Ltd, Proof Committee Hansard, 4 July 2018, p. 50.

[57]      Mr Dan McLennan, Chief Executive Officer, Summer Housing Ltd, Proof Committee Hansard, 4 July 2018, pp. 50–51.

[58]      DSS, answers to questions on notice, received 20 August 2018.

[59]      Mr Alan Blackwood, Director, Policy and Innovation, Young People in Nursing Homes National Alliance, Proof Committee Hansard, 4 July 2018, p. 39.

[60]      Mr Alan Blackwood, Director, Policy and Innovation, Young People in Nursing Homes National Alliance, Proof Committee Hansard, 4 July 2018, p. 38.

[61]      Mrs Deborah Farrell, Senior Advisor Transition Project, Young People in Nursing Homes National Alliance, Proof Committee Hansard, 4 July 2018, p. 43.

[62]      Mr Alan Blackwood, Director, Policy and Innovation, Young People in Nursing Homes National Alliance, Proof Committee Hansard, 4 July 2018, p. 38.

[63]      Mr Alan Blackwood, Director, Policy and Innovation, Young People in Nursing Homes National Alliance, Proof Committee Hansard, 4 July 2018, p. 38.

[64]      Mr Anthony Ryan, CEO, Youngcare, Proof Committee Hansard, 4 July 2018, p. 51.

[65]      Mr Alan Blackwood, Director, Policy and Innovation, Young People in Nursing Homes National Alliance, Proof Committee Hansard, 4 July 2018, p. 51.

[66]      Mrs Deborah Farrell, Senior Advisor Transition Project, Young People in Nursing Homes National Alliance, Proof Committee Hansard, 4 July 2018, p. 51.

[67]      Mr Luke Bo'sher, CEO, Summer Foundation, Proof Committee Hansard, 4 July 2018, p. 38.

[68]      For example: National Disability Services, Submission 26, pp. 8–9; Office of the Public Advocate SA, Submission 57, p. 5; Summer Foundation, Submission 71, p. 4.

[69]      Mr Paul Simmons, Director, Ability SDA, Proof Committee Hansard, 15 March 2018, p. 5.

[70]      National Disability Services, Submission 26, pp. 8–9.

[71]      For example: Mr Paul Simmons, Director, Ability SDA, Proof Committee Hansard, 15 March 2018, p. 6. National Disability Services, Submission 26, pp. 8–9.

[72]      Proof Committee Hansard, 15 March 2018, p. 6.

[73]      NDIA, SDA, https://www.ndis.gov.au/specialist-disability-accommodation.html (accessed 25 May 2018).

[74]      Mr Anthony Ryan, CEO, Youngcare, Proof Committee Hansard, 4 July 2018, pp. 42–47.

[75]      Mr Anthony Ryan, Chief Executive Officer, Youngcare, Proof Committee Hansard, 4 July 2018, p. 40 and 42.

[76]      DSS, answers to questions on notice, received 20 August 2018.

[77]      NDIA, NDIS Price Guide for SDA, 1 April 2017, p. 3.

[78]      NDIA, SDA Provider and Investor Brief, April 2018, pp. 6–7.

[79]      DSS, NDIS SDA Pricing and Payments Framework Review, https://engage.dss.gov.au/sda-review/ndis-specialist-disability-accommodation-pricing-and-payments-framework-review-terms-of-reference/ (accessed 1 June 2018).

[80]      NDIA, SDA Provider and Investor Brief, April 2018, p. 7.

[81]      Summer Foundation, Submission 71, p. 13.

[82]      Summer Foundation, Submission 71, p. 14.

[83]      Mr Paul Simmons, Director, Ability SDA, Proof Committee Hansard, 15 March 2018, pp. 1–2.

[84]      Scope Australia, Submission 40, p. 8.

[85]      Scope Australia, Submission 40, p. 8.

[86]      Mr Luke Bo'sher, CEO, Summer Foundation, Proof Committee Hansard, 4 July 2018, p. 38.

[87]      Ability Options, Submission 77, p. 12.