Market stewardship
Recommendation 1
1.52 The committee recommends the DSS and the NDIA
urgently develop a strategy document that clearly articulates the roles,
responsibilities and activities of all those responsible for market stewardship.
Training of planners
Recommendation 2
2.27 The committee recommends the NDIA ensure that
training on how participants access services and implement their plan is
included in the ongoing mandatory training for all NDIA staff and contracted
Partners in the Community involved in the development and approval of plans.
Support Coordination
Recommendation 3
2.31 The committee recommends the NDIA implement the
Transitional Arrangements for the NDIS Recommendation 21 in relation to support
coordination which says:
The committee recommends the NDIA ensure support
coordination is adequately funded in Plans to meet Participants' needs and not
limited to a fixed period.
Plan implementation
Recommendation 4
2.65 The committee recommends the NDIA urgently allocate
more staff and support to assist participants with plan implementation.
Adequacy of staffing levels
Recommendation 5
2.67 The committee recommends the NDIA monitor and
report on the adequacy of its staffing levels on an annual basis.
Tailored pathways
Recommendation 6
2.70 The committee recommends the NDIA urgently
implement the tailored pathways designed to support:
- participants with complex support needs,
- children aged zero to six,
- participants with psychosocial disability,
- participants from culturally and
linguistically diverse (CALD) backgrounds,
- Aboriginal and Torres Strait Islander
communities,
- remote and very remote communities, and
- LGBTQIA+ communities.
NDIS website
Recommendation 7
2.74 The committee recommends the NDIA urgently
undertake work to improve its website, including its design and navigation; and
the quality and accessibility of its content.
Disability workforce
Recommendation 8
3.33 The committee recommends the Australian
Government fund the ABS to regularly collect and publish information on the
qualifications, age, hours of work and incomes of those working in disability
care works, including allied health professionals.
Recommendation 9
3.56 The committee recommends the DSS develop and
publically release a national strategy to develop the disability workforce.
Disability workforce training
Recommendation 10
3.100 The committee recommends the Australian Skills
Quality Authority undertake consultations with the industry, state and
territory governments on the adequacy of current VET programs offered in
disability care.
Recommendation 11
3.102 The committee recommends the Quality and
Safeguards Commission review options on how to ensure disability workers under
the NDIS can access funded training, including considering the introduction of
a portable training entitlement system.
Service provider registration
process
Recommendation 12
4.33 The committee recommends the NDIA and the
Commission ensure that consistent and clear information is provided about the registration
process with the Commission to service providers ahead and during rollout in
each jurisdiction.
NDIS Quality and Safeguarding
Framework
Recommendation 13
4.37 The committee recommends the Productivity
Commission examine the effectiveness of the NDIS Quality Safeguarding Framework
and the Quality and Safeguards Commission as part of the next review into NDIS
costs in 2023.
Market information
Recommendation 14
4.67 The committee recommends the NDIA publish yearly
updated Market Position Statements for each jurisdiction.
Recommendation 15
4.68 The committee recommends the NDIA urgently
develop and publish a Market Position Statement for Western Australia.
Recommendation 16
4.70 The committee recommends the NDIA accelerate the
publication of further Market Insights on specific submarkets and regions.
Provider readiness activities
Recommendation 17
4.73 The committee recommends the NDIA commence
engagement and provider readiness activities by January 2019 in all locations
where the NDIS will start on 1 July 2019.
Assistance to providers
Recommendation 18
4.99 The committee recommends the DSS lead a
whole-of-government approach to establish a Disability Sector Transition
Assistance Fund to support existing and prospective service providers to operate
in the NDIS environment.
Price setting
Recommendation 19
5.37 The committee recommends the Australian
Government allocate resources to the Commission to establish a strategic unit
responsible for the monitoring and review of NDIS prices with the aim of transferring
the price setting powers to the Commission in July 2020.
Independent Pricing Review
Recommendation 20
5.39 The committee recommends that an evaluation of
the IPR recommendations is undertaken as part of the next annual NDIS pricing
review.
Recommendation 21
5.43 The committee recommends the NDIA work with
allied health professions peak bodies and service providers to co-design a
suitable methodology for pricing supports to participants with high and complex
needs.
Thin markets
Recommendation 22
5.62 The committee recommends the NDIA publicly
release its Market Intervention Framework as a matter of urgency.
Recommendation 23
5.64 The committee recommends the NDIA trial the MPS
model in rural and remote Victoria and publicly report on its effectiveness
with an evaluation after 12 months of operations.
Provider of Last Resort
Recommendation 24
5.84 The committee recommends the NDIA publicly
release the outcomes of the Maintaining Critical Supports project and its
policy on provider of last resort (PLR) arrangements as a matter of urgency.
Specialist Disability Accommodation
market information
Recommendation 25
6.43 The committee recommends the NDIA publish as a
matter of urgency the Market Insights on SDA and commit to publish on an annual
basis detailed information on market demands for SDA.
Specialist Disability Accommodation
pricing structure
Recommendation 26
6.77 The committee recommends the NDIA examine the SDA
pricing structure to remove restrictions for participants in their choices of
living arrangements.
Young people in nursing homes
Recommendation 27
6.79 The committee recommends that a specialised team
of NDIA planners is established to accelerate the transition of young people
residing in aged care facilities to appropriate SDA accommodation which meets
their complex needs.
Eligibility to Specialist
Disability Accommodation
Recommendation 28
6.99 The committee recommends that when a person is
deemed eligible for SDA, this eligible should be considered ongoing and not
subject to change under the participant's annual planning processes.
Specialist Disability Accommodation
framework
Recommendation 29
6.101 The committee recommends the NDIA undertake
consultation with the sector to review the current framework for SDA enrolment
and registration with the view of introducing a mechanism for preregistration
to stimulate construction of new SDA stock and enabling more choices of
dwelling types for participants.
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