Accessibility at Parliament House
Hidden Disabilities Sunflower
Parliament House is a proud member of the Hidden Disabilities Sunflower program. The program enables people with a disability or condition that may not be immediately apparent to voluntarily share their needs for assistance, understanding or a helping hand.
You can collect Hidden Disabilities Sunflower lanyards and pins from the Marble Foyer Information Desk and Main Front Pass Desk to wear during your visit. You can also request lanyards in advance when you book your school visit or guided tour.
Our tour guides have received training to help support visitors wearing the Hidden Disabilities Sunflower.
Indoor surfaces
All public areas are accessible by wheelchair. Be aware, there are a variety of floor coverings including polished stone, timber, and high-pile carpets.
Parking
Accessible parking is in the Forecourt Basement car park near the lifts.
If parking in an accessible parking spot, please use the intercom to contact security on exit. Quote your disability parking permit number and no cost will be applied.
Bus stops
The public entrance is about 200 metres away from each of the bus stops and much of the Forecourt is covered in gravel.
Wheelchairs and strollers
You can borrow a wheelchair or stroller for free from the Information Desk in the Marble Foyer
Accessible adult change facility
A toilet and change facility that caters for users with high support needs and their carers is located on Level 1, adjacent to the Post Office.
Hearing loops
When Parliament is sitting, hearing loops can be found in the:
- viewing galleries in the chambers and Great Hall
- Main Committee Room and committee rooms 1R3, 2R2 and 2S2
- Theatre.
Assistance animals
Assistance animals accompanied by their handler are welcome in the public areas.
Tours
You can take a tour about our art, architecture and Indigenous experiences of Australian democracy. You can leave a tour at any time and our Visitor Services Officers can show you to the nearest rest stops and accessible amenities.
Sensory support
As a working Parliament, Australian Parliament House can be a busy and noisy place to visit. Public areas may contain:
- division bells which sound to call Members and Senators to the Chambers
- audio visual displays
- large groups of people and background noise.
To support sensory needs visitors may like to bring noise-cancelling headphones and other support items. If you need any assistance to locate quiet spaces during your visit, please contact Visitor Services staff at the Information Desk.
If you have accessibility needs not covered here, or would like more information about accessibility at Parliament House, contact us so we can help make your visit easy and enjoyable.