Human Services Portfolio


Human Services Portfolio

Index to questions on notice - (PDF 210KB)

Answers to Questions on Notice

Responses to questions taken on notice at the Supplementary Budget Estimates hearings are due on Friday 7 December 2012 - standing order 74(5) takes effect 30 days after this date.

QoN

Agency /

Division

Senator

Topic

Answer to QoN

Date answer received
1 Australian Hearing Fierravanti-Wells  Australian Hearing – Budget forward estimates (PDF 73KB) 29/11/2012
2 DHS Fifield  Staff numbers in the Department  (PDF 135KB) 29/11/2012
3 DHS Fifield  Properties owned and leased by the Department  (PDF 2447KB) 29/11/2012
4 DHS  Fifield  Staff travel  (PDF 89KB) 10/12/2012
5 DHS Fifield  Departmental Telecommunications Contract  (PDF 73KB) 29/11/2012
6 DHS Fifield  Debt recovery and serious fraud - expenditure  (PDF 5KB) 10/12/2012
7 DHS Fifield  Centrelink Tip-off line  (PDF 6KB) 10/12/2012
8 DHS Fierravanti-Wells  Fraud investigations – aged care  (PDF 38KB) 14/02/2013
9 DHS Fierravanti-Wells  Audits – Medicare services and benefits – aged care  (PDF 86KB) 30/11/2012
10 DHS Fierravanti-Wells  Audits – Medicare services and benefits – mental health programs  (PDF 74KB) 30/11/2012
11 DHS McKenzie  Flood event assistance – 2012 Victorian floods - ex-gratia payments  (PDF 77KB) 30/11/2012
12 DHS Fifield  Business Integrity Division - staffing  (PDF 73KB) 10/12/2012
13 DHS Smith  Business Integrity Division - staffing  (PDF 4KB) 29/11/2012
14 DHS McKenzie Australian Government Disaster Recovery Payment - fraud  (PDF 6KB) 30/11/2012
15 DHS McKenzie Australian Government Disaster Recovery Payment – fraud – staff training  (PDF 73KB) 30/11/2012
16 DHS Fifield  eBay Pilot Project – debt recovery  (PDF 72KB) 10/12/2012
17 DHS Siewert  Call wait times  (PDF 73KB) 29/11/2012
18 DHS Fierravanti-Wells  Aged Care Funding Instrument measures  (PDF 6KB) 30/11/2012
19 DHS Fierravanti-Wells  Response to the Productivity Commission report, Caring for older Australians – DHS assistance  (PDF 73KB) 30/11/2012
20 DHS Fierravanti-Wells  Productivity Commission report, Caring for older Australians – recommendation regarding an entitlement system  (PDF 72KB) 30/11/2012
21 DHS Fierravanti-Wells  Aged care programs – payment accuracy  (PDF 77KB) 30/11/2012
22 DHS McKenzie Flood and disaster payments - complaints  (PDF 76KB) 30/11/2012
23 DHS Siewert  Income Management – vulnerability criteria  (PDF 71KB) 29/11/2012
24 DHS Siewert  Income Management – social workers  (PDF 71KB) 30/11/2012
25 DHS Siewert  Staff in APY Lands  (PDF 76KB) 30/11/2012
26 DHS Siewert  Income Management in APY Lands  (PDF 70KB) 30/11/2012
27 DHS Siewert  Income Management – vulnerability indicator data  (PDF 88KB) 30/11/2012
28 DHS Smith  Drought Reform Measures – Western Australian pilot  (PDF 527KB) 30/11/2012
29 DHS Fifield  Privacy breaches and unauthorised access by staff  (PDF 91KB) 10/12/2012
30 DHS Williams  CRS Australia – Statement  (PDF 70KB) 30/11/2012
31 DHS Williams    CRS Australia – Research Paper  (PDF 69KB) 30/11/2012
  32 DHS Williams    CRS Australia – New Model  (PDF 71KB) 30/11/2012
  33 DHS Williams    CRS Australia – client return to workforce  (PDF 70KB) 29/11/2012
  34 DHS Williams    CRS Australia – clients with mental health issues  (PDF 146KB) 29/11/2012
  35 DHS Williams    CRS Australia – Departmental directive  (PDF 221KB) 29/11/2012
  36 DHS Williams    CRS Australia – staff complaints  (PDF 143KB) 29/11/2012
  37 DHS Smith  Annual Reports  (PDF 71KB) 29/11/2012
  38 DHS Boyce  IT outages and services to the community  (PDF 6074KB) 29/11/2012
  39 DHS Siewert  Centrepay - businesses  (PDF 71KB) 29/11/2012
  40 DHS Siewert  Centrepay - principles  (PDF 117KB) 29/11/2012
  41 DHS Siewert  Centrepay – de facto credit providers  (PDF 92KB) 30/11/2012
  42 DHS Siewert  Centrepay – stakeholder eligibility  (PDF 70KB) 30/11/2012
  43 DHS Siewert  Centrepay - complaints  (PDF 70KB) 30/11/2012
  44 DHS Siewert  Overpayments - causes  (PDF 287KB) 10/12/2012
  45 DHS Siewert  Debt recovery - Centrelink   (PDF 9KB) 10/12/2012
  46 DHS Siewert  Debt recovery - methods  (PDF 159KB) 10/12/2012
  47 DHS Siewert  Overpayments - Centrelink  (PDF 480KB) 29/11/2012
  48 DHS Siewert  Data matching  (PDF 2378KB) 10/12/2012
  49 DHS Siewert  Customer aggression  (PDF 67550KB) 30/11/2012
  50 DHS Siewert  Customer Service Staff - Centrelink  (PDF 73KB) 17/12/2012
  51 DHS Siewert  National Place-based Advisory Group  (PDF 539KB) 10/12/2012
  52 DHS Siewert  BasicsCard - Bankstown  (PDF 4KB) 30/11/2012
  53 DHS Siewert  Income Management – Matched Savings Payments  (PDF 91KB) 29/11/2012
  54 DHS Siewert  Income Management  (PDF 191KB) 10/12/2012
  55 DHS Siewert  Job Seeker Compliance  (PDF 63KB) 10/12/2012
  56 DHS Siewert  Reviews and Appeals - Centrelink  (PDF 100KB) 29/11/2012
  57 DHS Siewert  Material in Aboriginal languages  (PDF 92KB) 10/12/2012
  58 DHS Siewert  Family Tax Benefit – Northern Territory  (PDF 89KB) 10/12/2012
  59 DHS Siewert  Partner Payments  (PDF 26KB) 10/12/2012
  60 DHS Siewert  DEEWR Court Decision  (PDF 5KB) 10/12/2012
  61 DHS Siewert  BasicsCard – 1800 Numbers  (PDF 18KB) 30/11/2012
  62 DHS Siewert  Call Wait Times  (PDF 259KB) 29/11/2012
  63 DHS Siewert  Social Work Services  (PDF 23KB) 10/12/2012
  64 DHS Siewert  Fraud and Compliance - Use of Private Detectives  (PDF 5KB) 10/12/2012
  65 DHS Siewert  Fraud and Compliance – Optical Surveillance  (PDF 74KB) 10/12/2012
  66 DHS Siewert  Security Guards at Centrelink Offices  (PDF 87KB) 29/11/2012
67 DHS Siewert Rent Assistance Transferred to FaHCSIA  
  68 DHS Siewert  Centrelink Payment Decisions Overturned after Media Exposure  (PDF 81KB) 10/12/2012
  69 DHS Boyce  Staffing - General  (PDF 138KB) 10/12/2012
  70 DHS Boyce  Staffing - Departures  (PDF 137KB) 10/12/2012
  71 DHS Boyce  Staffing - Recruitment  (PDF 137KB) 10/12/2012
  72 DHS Boyce  Staffing - Reductions  (PDF 73KB) 10/12/2012
  73 DHS Boyce  Efficiencies  (PDF 121KB) 10/12/2012
  74 DHS Boyce  Recruitment Costs  (PDF 22KB) 10/12/2012
  75 DHS Boyce  Printing Costs  (PDF 5KB) 10/12/2012
  76 DHS Boyce  Graduate Recruitment  (PDF 6KB) 10/12/2012
  77 DHS Boyce  Graduate Training  (PDF 75KB) 10/12/2012
  78 DHS Boyce  Government Advertising 2012-13  (PDF 76KB) 10/12/2012
  79 DHS Boyce  Government Advertising – 2011-12  (PDF 6KB) 10/12/2012
  80 DHS Boyce  Hospitality and Entertainment – 2012-13  (PDF 75KB) 10/12/2012
  81 DHS Boyce  Hospitality and Entertainment – 2011-12  (PDF 72KB) 29/11/2012
  82 DHS Boyce  Board Appointments  (PDF 149KB) 29/11/2012
  83 DHS Boyce  Freedom of Information  (PDF 78KB) 10/12/2012
  84 DHS Boyce  Community Cabinet Meetings – 2012-13  (PDF 69KB) 29/11/2012
  85 DHS Boyce  Community Cabinet Meetings – 2011-12  (PDF 74KB) 29/11/2012
  86 DHS Boyce  Reviews   (PDF 6KB) 10/12/2012
  87 DHS Boyce  Consultancies   (PDF 92KB) 10/12/2012
  88 DHS Boyce  Media Monitoring  (PDF 83KB) 30/11/2012
  89 DHS Boyce  Social Media  (PDF 87KB) 10/12/2012
  90 DHS Boyce  Internet  (PDF 136KB) 29/11/2012
  91 DHS Boyce  Staff Amenities  (PDF 5KB) 10/12/2012
  92 DHS Boyce  Coffee Machines  (PDF 481KB) 30/11/2012
  93 DHS Boyce  Contractors – 2012-13  (PDF 153KB) 29/11/2012
  94 DHS Boyce  Contractors – 2011-12  (PDF 158KB) 10/12/2012
  95 DHS Boyce  Grants – 2012-13  (PDF 72KB) 12/12/2012
  96 DHS Boyce  Grants – 2011-12  (PDF 71KB) 12/12/2012
 97 DHS Boyce  Commissioned Reports – 2011-12 (PDF 91KB) 29/11/2012
 98 DHS Boyce  Commissioned Reports – 2012-13 (PDF 91KB) 29/11/2012
 99 DHS Boyce  Government Payment of Accounts – 2012-13 (PDF 78KB) 10/12/2012
100 DHS Boyce  Government Payment of Accounts – 2011-12 (PDF 79KB) 10/12/2012
101 DHS Boyce  Stationery Expenditure (PDF 73KB) 10/12/2012
102 DHS Boyce  Media Subscriptions (PDF 90KB) 10/12/2012
103 DHS Boyce  Travel Costs – 2012-13 (PDF 94KB) 10/12/2012
104 DHS Boyce  Travel Costs – 2011-12 (PDF 89KB) 10/12/2012
105 DHS Boyce  Legal Costs – 2011-12 (PDF 71KB) 10/12/2012
106 DHS Boyce  Legal Costs – 2012-13 (PDF 72KB) 10/12/2012
107 DHS Boyce  Education Expenses (PDF 91KB) 10/12/2012
108 DHS Boyce  Executive Coaching and Leadership Training – 2012-13 (PDF 83KB) 10/12/2012
109 DHS Boyce  Executive Coaching and Leadership Training – 2011-12 (PDF 85KB) 10/12/2012
110 DHS Boyce  Media Training – 2012-13 (PDF 150KB) 10/12/2012
111 DHS Boyce  Media Training – 2011-12 (PDF 73KB) 10/12/2012
112 DHS Boyce  Paid Parental Leave (PDF 136KB) 30/11/2012
113 DHS Boyce  Training for Portfolio Minister and Parliamentary Secretaries (PDF 74KB) 29/11/2012
114 DHS Boyce  Corporate Cars (PDF 71KB) 10/12/2012
115 DHS Boyce  Taxi Costs (PDF 255KB) 29/11/2012
116 DHS Boyce  Credit Cards (PDF 91KB) 10/12/2012
117 DHS Boyce  Provision of Equipment (PDF 267KB) 11/12/2012
118 DHS Boyce  Provision of Equipment – 2011-12 (PDF 329KB) 11/12/2012
119 DHS Boyce  Electricity Purchasing (PDF 5KB) 10/12/2012
120 DHS Boyce  Briefings for the Australian Greens and Independents – 2012-13 (PDF 77KB) 30/11/2012
121 DHS Boyce  Briefings for the Australian Greens and Independents – 2011-12 (PDF 79KB) 30/11/2012
122 DHS Boyce  Shredders (PDF 74KB) 10/12/2012
123 DHS Boyce  Protective Security Policy Framework (PDF 85KB) 29/11/2012
124 DHS Boyce  Office Locations (PDF 2407KB) 10/12/2012
125 DHS Boyce  Staff – Public Relations, Communications and Media (PDF 73KB) 10/12/2012
126 DHS Boyce  Grants Pause (PDF 82KB) 17/12/2012
127 DHS Boyce Household Assistance Advertising Campaign Transferred to FaHCSIA  
128 DHS Back Age Pension (PDF 84KB) 10/12/2012
129 DHS Back Baby Bonus (PDF 8KB) 29/11/2012
130 DHS Back Carer Allowance (PDF 153KB) 10/12/2012
131 DHS Back Disability Support Pension (PDF 84KB) 10/12/2012
132 DHS Back Family Tax Benefit (PDF 94KB) 29/11/2012
133 DHS Back Newstart Allowance (PDF 77KB) 29/11/2012
134 DHS Back Child Care Benefit (PDF 91KB) 29/11/2012
135 DHS Back Youth Allowance (PDF 78KB) 29/11/2012
136 DHS McKenzie Australian Government Disaster Recovery Payment – Victorian floods 2012 (PDF 71KB) 29/11/2012
137 DHS McKenzie Electricity Expenditure (PDF 125KB) 10/12/2012
138 DHS McKenzie Australian Government Disaster Recovery Payment – Griffith area (PDF 73KB) 29/11/2012
139 DHS McKenzie Child Support – Treatment of Superannuation Payments (PDF 78KB) 29/11/2012
140 DHS McKenzie Electronic Medicare Refunds (PDF 72KB) 29/11/2012
141 DHS Bushby Chronic Disease Dental Scheme (PDF 89KB) 29/11/2012
142 DHS Fifield Disability Support Pension (PDF 153KB) 10/12/2012
143 DHS Fifield Carer Payment and Carer Allowance Recipients (PDF 77KB) 10/12/2012
144 DHS Boyce Personally Controlled Electronic Health Record (PDF 4KB) 29/11/2012
145 DHS Boyce IT Outage - PBS (PDF 5KB) 29/11/2012
146 DHS Back Carer’s Allowance – Permanent Residency requirements (PDF 84KB) 12/12/2012
147 DHS Siewert Income Management – Rental Payments (PDF 5KB) 30/11/2012
148 DHS Humphries Australian Government Disaster Recovery Payment (PDF 196KB) 29/11/2012

Tabled Documents and additional information

Opening Statement to the Community Affairs Legislation Committee Supplementary Budget Estimates 2012-13 by Senator the Hon Kim Carr, Minister for Human Services - tabled on 18 October 2012 by Senator Carr, Minister for Human Services (PDF 676KB) 
Centrelink Telephony Services Performance by Main Business Line - tabled on 18 October 2012 by Senator Carr, Minister for Human Services (PDF 135KB)

For further information, contact:

Estimates Officer
Senate Standing Committees on Community Affairs
PO Box 6100
Parliament House
Canberra ACT 2600
Australia

Phone: +61 2 6277 3517
Fax: +61 2 6277 5829
Email: community.affairs.sen@aph.gov.au