Human Services Portfolio

Human Services Portfolio

Index to questions on notice - (PDF 125KB)

Answers to Questions on Notice

Responses to questions taken on notice at the Supplementary Budget Estimates hearings were due on Friday 9 December 2011 - standing order 74(5) takes effect 30 days after this date.

QoN

Agency/Division

Senator

Topic

Answer to QoN

Date answer received

HS 1

Future Services, Rehabilitation and Compliance Group

Recovery, Health and Business Compliance Division

Fifield Disaster recovery payments (PDF 3KB) 09/12/2011
HS 2

Customer Service Delivery Group

Access Services Division

Fifield Laughter Works workshop (PDF 7KB) 09/12/2011
HS 3

Enabling Services Group

People Services Division

Fifield Staff misconduct (PDF 6KB) 09/12/2011
HS 4

Enabling Services Group

CFO Division

Fifield Carbon pricing (PDF 4KB) 24/11/2011
HS 5

Enabling Services Group

Communication Division

Fifield Co-location – re-branding costs (PDF 4KB) 09/12/2011
HS 6

Customer Service Delivery Group

Indigenous, Regional and Remote Servicing Division

Fifield Co-location –addresses of consolidated sites (PDF 16KB) 09/12/2011
HS 7

Enabling Services Group

Communication Division

Fifield Centrelink Call centres – staff bathroom breaks (PDF 4KB) 24/11/2011
HS 8

Enabling Services Group

Communication Division

Furner Centrelink Call centres – staff bathroom breaks (PDF 4KB) 24/11/2011
HS 9

Health and Service Delivery Reform Group

Disability, Carers and Older Australians Division

Fifield Financial Information Services seminars – guidelines for venue selection (PDF 279KB) 09/12/2011
HS 10

Enabling Services Group

Corporate Operations Division

Fifield Lease improvement plan (PDF 9KB) 29/11/2011
HS 11

Future Services, Rehabilitation and Compliance Group

Rehabilitation and Assessment Services Division

Fifield CRS Australia – property ownership (PDF 6KB) 09/12/2011
HS 12

Future Services, Rehabilitation and Compliance Group

Rehabilitation and Assessment Services Division

Fifield CRS Australia – property leases (PDF 3KB) 09/12/2011
HS 13

Enabling Services Group

Communication Division

Fifield Market research (PDF 4KB) 28/11/2011
HS 14

Enabling Services Group

Communication Division

Fifield Release of surveillance footage to the media - protocols (PDF 321KB) 09/12/2011
HS 15

Enabling Services Group

Communication Division

Siewert Fraud and compliance media strategy (PDF 6KB) 09/12/2011
HS 16

Participation, Families and Older Australians Group

Families Division

Fifield Child Support – employer withholding pay (PDF 5KB) 09/12/2011
HS 17

Participation, Families and Older Australians Group

Families Division

Fifield Child Support – information sharing with the Australian Taxation Office (PDF 1123KB) 28/11/2011
HS 18

Participation, Families and Older Australians Group

Disability, Carers and Older Australians Division

Fifield Disability Support Pension – overseas payments (PDF 9KB) 24/11/2011
HS 19

Participation, Families and Older Australians Group

Participation Division

Fifield Newstart - exemptions (PDF 79KB) 04/01/2012
HS 20

Participation, Families and Older Australians Group

Participation Division

Siewert School Enrolment and Attendance Measure (PDF 9KB) 29/11/2011
HS 21

Customer Service Delivery Group

Indigenous, Regional and Remote Servicing Division

Siewert Income Management and BasicsCard (PDF 573KB) 04/01/2012
HS 22

Participation, Families and Older Australians Group

Participation Division

Siewert School Enrolment and Attendance Measure (PDF 4KB) 09/12/2011
HS 23

Participation, Families and Older Australians Group

Participation Division

Siewert Domestic Violence Exemptions (PDF 67KB) Amended answer
13/08
/2012
HS 24

Participation, Families and Older Australians Group

Participation Division

Furner Local Connections to Work (PDF 3KB) 28/11/2011
HS 25

Customer Service Delivery Group

Access Services Division

Carol Brown Grandparent Advisors (PDF 5KB) 09/12/2011
HS 26

Future Services, Rehabilitation and Compliance Group

Recovery, Health and Business Compliance Division

Fifield Chronic Disease Dental Scheme (PDF 7KB) 09/12/2011
HS 27

Future Services, Rehabilitation and Compliance Group

Recovery, Health and Business Compliance Division

Di Natale Chronic Disease Dental Scheme (PDF 5KB) 28/11/2011
HS 28

Future Services, Rehabilitation and Compliance Group

Recovery, Health and Business Compliance Group

Fierravanti-Wells Medicare Compliance (PDF 131KB) 04/01/2012
HS 29

Health and Service Delivery Reform Group

Health Programs Division

Fierravanti-Wells Access to Allied Psychological Services (PDF 102KB) 04/01/2012
HS 30

Enabling Services Group

People Services Division

Fifield Code of Conduct breaches - inappropriate use of social media (PDF 5KB) 28/11/2011
HS 31

Future Services, Rehabilitation and Compliance Group

Business Integrity Division and

Recovery, Health and Business Compliance Division

Furner Australian Government Disaster Payments- debt recovery (PDF 29KB) 04/01/2012
HSW 1

Customer Service Delivery Group

Indigenous, Regional and Remote Servicing Division

Williams Rural Services Officers (PDF 5KB) 09/12/2011
HSW 2

Customer Service Delivery Group

Access Services Division

Williams Staffing in Medicare offices (PDF 5KB) 09/12/2011
HSW 3

a) Health and Service Delivery Reform Group

Health eBusiness Division

b) and c) Customer Service Delivery Group

Network Capability Division

Williams Medicare online claiming and staffing in Medicare offices (PDF 5KB) 09/12/2011
HSW 4

Customer Service Delivery Group

Indigenous, Regional and Remote Servicing Division

Williams Co-location (PDF 4KB) 09/12/2011
HSW 5

Enabling Services Group

People Capability Division

Williams DHS career opportunities, services and investment in regional areas (PDF 5KB) 09/12/2011
HSW 6

Enabling Services Group

People Capability Division

McKenzie Portfolio staffing – 2011-12 (PDF 6KB) 28/11/2011
HSW 7

Enabling Services Group

People Capability Division

McKenzie Portfolio staffing – 2010-11 (PDF 6KB) 09/12/2011
HSW 8

Enabling Services Group

People Capability Division

McKenzie Portfolio staffing - reductions (PDF 3KB) 09/12/2011
HSW 9

Enabling Services Group

CFO Division

McKenzie Efficiency Dividend (PDF 3KB) 28/11/2011
HSW 10

Enabling Services Group

Communication Division

McKenzie Government Advertising (PDF 6KB) 24/11/2011
HSW 11

a), c), e) and g) Enabling Services Group

CFO Division

b), d), f) and h) Strategy Group

Whole of Government Coordination Division

McKenzie Hospitality and Entertainment (PDF 58KB) 04/01/2012
HSW 12

Strategy Group

Whole of Government Coordination Division

McKenzie Board Appointments (PDF 4KB) 28/11/2011
HSW 13

Enabling Services Group

CFO Division

McKenzie Grants (PDF 3KB) 09/12/2011
HSW 14

Enabling Services Group

Legal Services Division

McKenzie Freedom of Information (PDF 5KB) 24/11/2011
HSW 15

Strategy Group

Whole of Government Coordination Division

McKenzie Community Cabinet (PDF 4KB) 09/12/2011
HSW 16

Strategy Group

Whole of Government Coordination Division

McKenzie Reviews (PDF 4KB) 09/12/2011
HSW 17

Enabling Services Group

Corporate Operations Division

McKenzie Consultancies (PDF 10KB) 28/11/2011
HSW 18

Enabling Services Group

Communication Division

McKenzie Media Monitoring (PDF 4KB) 28/11/2011
HSW 19

Enabling Services Group

Communication Division

McKenzie Social Media (PDF 3KB) 28/11/2011
HSW 20

Enabling Services Group

Communication Division

McKenzie Contractors (PDF 7KB) 24/11/2011
HSW 21

Enabling Services Group

CFO Division

McKenzie Discretionary Grants (PDF 3KB) 29/11/2011
HSW 22

Strategy Group

Whole of Government Coordination Division

McKenzie Commissioned Reports (PDF 4KB) 09/12/2011
HSW 23

Enabling Services Group

CFO Division

McKenzie Government Payment of Accounts (PDF 6KB) 24/11/2011
HSW 24

Strategy Group

Whole of Government Coordination Division

McKenzie Government Stationery Requirements (PDF 3KB) 09/12/2011
HSW 25

Enabling Services Group

Whole of Government Coordination Division

McKenzie Media Subscriptions (PDF 4KB) 09/12/2011
HSW 26

Enabling Services Group

Corporate Operations Division

McKenzie Travel Costs (PDF 9KB) 29/11/2011
HSW 27

Enabling Services Group

Legal Services Division

McKenzie Legal Costs (PDF 6KB) 29/11/2011
HSW 28

Enabling Services Group

People Capability Division

McKenzie Education Expenses (PDF 8KB) 24/11/2011
HSW 29

Enabling Services Group

People Capability Division

McKenzie Executive Coaching and Leadership Training 2010-11 (PDF 15KB) 09/12/2011
HSW 30

Enabling Services Group

People Capability Division

McKenzie Executive Coaching and Leadership Training 2011-12 (PDF 11KB) 09/12/2011
HSW 31

Enabling Services Group

People Services Division

McKenzie Paid Parental Leave (PDF 4KB) 09/12/2011
HSW 32

Strategy Group

Whole of Government Coordination Division

McKenzie Training for Portfolio Minister and Parliamentary Secretaries (PDF 3KB) 28/11/2011
HSW 33

Enabling Services Group

Corporate Operations Division

McKenzie Corporate Cars (PDF 3KB) 28/11/2011
HSW 34

Enabling Services Group

CFO Division

McKenzie Taxi Costs (PDF 91KB) 04/01/2012
HSW 35

Enabling Services Group

CFO Division

McKenzie Credit Cards (PDF 15KB) 09/12/2011
HSW 36

Health and Service Delivery Reform Group

Business Services Division

McKenzie Carbon Price Legislation (PDF 20KB) 04/01/2012
HSW 37

Enabling Services Group

Communication Division

McKenzie Communications (PDF 41KB) 04/01/2012
HSW 38

Future Services, Rehabilitation and Compliance Group

Recover, Health and Business Compliance Division

Di Natale Chronic Disease Dental Scheme (PDF 162KB) 09/01/2012
HSW 40

Customer Service Delivery Group

Indigenous, Regional and Remote Servicing Division

Siewert Link Up Services (PDF 4KB) 28/11/2011
HSW 41

Customer Service Delivery Group

Indigenous, Regional and Remote Servicing Division

Siewert Funerals (PDF 3KB) 28/11/2011
HSW 42

Customer Service Delivery Group

Child Support Operations Division

Johnston Child Support - Change of Assessment (PDF 5KB) 09/12/2011
HSW 43

Participation, Families and Older Australians Group

Families Division

Johnston Child Support - Change of Assessment Case before the Family Court (PDF 47KB) 04/01/2012
HSW 45

Participation, families and Older Australians Group

Disability, Carers and Older Australians Division

Wright Engaging with Customers with a Mental Illness (PDF 5KB) 24/11/2011
HSW 46

Enabling Services Group

Corporate Operations Division

Fifield Departmental Property (PDF 2944KB) 09/12/2011
HSW 47

Strategy Group

Whole of Government Coordination Division

Fifield Boards and Committees (PDF 342KB) 04/01/2012
HSW 48

Enabling Services Group

CFO Division

Fifield Advertising Expenditure (PDF 3KB) 09/12/2011
HSW 49

Enabling Services Group

Corporate Operations Division

Fifield Travel Expenditure (PDF 7KB) 09/12/2011
HSW 50

Enabling Services Group

CFO Division

Fifield Hospitality and Entertainment Expenditure (PDF 22KB) 09/01/2012
HSW 51

Enabling Services Group

CFO Division

Fifield ICT Expenditure (PDF 3KB) 09/12/2011
HSW 52

Enabling Services Group

Corporate Operations Division

Fifield Consultancy Expenditure (PDF 7KB) 09/12/2011
HSW 53

Enabling Services Group

People Capability Division

Fifield Staff Education or Training (PDF 8KB) 29/11/2011
HSW 54

Enabling Services Group

CFO Division

Fifield External Accounting (PDF 7KB) 09/12/2011
HSW 55

Audit Division

Fifield External Auditing (PDF 5KB) 29/11/2011
HSW 56

Enabling Services Group

Legal Services Division

Fifield External Legal Expenditure (PDF 7KB) 09/12/2011
HSW 57

Enabling Services Group

CFO Division

Fifield Membership or Grants (PDF 6KB) 09/12/2011
HSW 58

Participation, Families and Older Australians Group

Families Division

Adams Family Assistance Office – Paid Parental Leave (PDF 4KB) 09/12/2011
HSW 59

Future Services, Rehabilitation and Compliance Group

Recovery, Health and Business Compliance Division

Bushby Chronic Disease Dental Scheme - Tasmania (PDF 51KB) 09/01/2011
HSW 60

Future Services, Rehabilitation and Compliance Group

Recovery, Health and Business Compliance Division

Bushby Chronic Disease Dental Scheme – Audit Operations (PDF 4KB) 09/12/2011
HSW 61

Future Services, Rehabilitation and Compliance Group

Recovery, Health and Business Compliance Division

Bushby Chronic Disease Dental Scheme – Audit Management (PDF 4KB) 09/12/2011
HSW 62

Future Services, Rehabilitation and Compliance Group

Recovery, Health and Business Compliance Division

Bushby Chronic Disease Dental Scheme – Operation (PDF 4KB) 09/12/2011
HSW 63

Future Services, Rehabilitation and Compliance Group

Recovery, Health and Business Compliance Division

Bushby Chronic Disease Dental Scheme – Education (PDF 4KB) 09/12/2011
HSW 64

Future Services, Rehabilitation and Compliance Group

Recovery, Health and Business Compliance Division

Bushby Chronic Disease Dental Scheme – Irregularities (PDF 3KB) 09/12/2011
HSW 65

Future Services, Rehabilitation and Compliance Group

Recovery, Health and Business Compliance Division

Bushby Chronic Disease Dental Scheme - General (PDF 5KB) 09/12/2011
HSW 66

Customer Service Delivery Group

Indigenous, Regional and Remote Servicing Division

Colbeck Centrelink Rural Services Officers (PDF 53KB) 09/01/2012
HSW 67

Customer Service Delivery Group

Indigenous, Regional and Remote Servicing Division

Siewert Income Management Trial Sites (PDF 20KB) 04/01/2012

Tabled Documents and additional information

List of Staff Housing by Service Zone- tabled on 20 October 2011 by Ms Kathryn Campbell, Department of Human Services (PDF 412KB)

For further information, contact:

Estimates Officer
Senate Standing Committees on Community Affairs
PO Box 6100
Parliament House
Canberra ACT 2600
Australia

Phone: +61 2 6277 3516
Fax: +61 2 6277 5829
Email: community.affairs.sen@aph.gov.au