The administration and purchasing of Disability Employment Services in Australia

The administration and purchasing of Disability Employment Services in Australia

25 November 2011

© Commonwealth of Australia 2011
ISBN 978-1-74229-548-0

View the report as a single document - (PDF 258KB)


View the report as separate downloadable parts:

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MEMBERSHIP OF THE COMMITTEE (PDF 16KB)
 
ABBREVIATIONS (PDF 34KB)
 
RECOMMENDATIONS (PDF 13KB)
 
CHAPTER 1 - Introduction (PDF 25KB)

Terms of reference
Conduct of the inquiry
Structure of this report
Note on references
Acknowledgements

 
CHAPTER 2 - Disability Employment Services (PDF 36KB)

Program Overview
A timeline of changes
Star-ratings and quality control
Performance of Disability Employment Services
Tendering of Disability Employment Services – Employment Support Services

 
CHAPTER 3 - Key Issues (PDF 89KB)

Competitive tendering for Disability Employment Services
Timing of the tender process
Length of contracts
Cost to providers
Decision to extend contracts only to 4- and 5-Star providers
Impact of the proposed purchasing process on clients
Impact of the proposed purchasing process on employees
Conclusion

 
CHAPTER 4 - The Performance Framework (PDF 54KB)

Performance Framework
Assessing quality
Manipulation of the performance framework

 
GOVERNMENT SENATORS' MINORITY REPORT (PDF 22KB)

Introduction
Timing of the Tender Process
Length of contracts
Cost to providers
Decision to extend contracts only to 4- and 5-Star providers
Impact of the proposed purchasing process on clients
Impact of the proposed purchasing on employees
The performance framework
Manipulation of the Performance Framework
Conclusion

 
APPENDIX 1 - Submissions and Additional Information received by the Committee (PDF 11KB)
 
APPENDIX 2 - Witnesses who appeared before the Committee (PDF 7KB)

For further information, contact:

Committee Secretary
Senate Education, Employment and Workplace Relations Committees
PO Box 6100
Parliament House
Canberra ACT 2600
Australia

Phone: +61 2 6277 3521
Fax: +61 2 6277 5706
Email: eewr.sen@aph.gov.au