9.15 am – 10.00 am

Financial Ombudsman Service
Ms Alison Maynard, Ombudsman Investments, Life Insurance and Superannuation
(by teleconference)

10.00 am – 10.45 am

SMSF Professionals' Association of Australia (SPAA)
Ms Andrea Slattery, CEO
Mr Peter Hogan, Director

10.45 am – 11.00 am

Morning tea break

11.00 am – 11.45 am

Association of ARP Unitholders Inc
Mr Ron Thornton, President
Mr Barry Tomkinson, Member
Mr Michael Robinson, Treasurer

11.45 am – 12.30 pm

Association of Superannuation Funds of Australia (ASFA)
Mr David Graus
Ms Fiona Galbraith, Senior Policy Advisor

12.30 pm – 1.15 pm

Lunch break

1.15 pm – 2.00 pm

Financial Services Council (FSC/IFSA)
Mr Andrew Bragg, Senior Policy Manager
Mr Martin Codina, Director of Policy

2.00 pm – 2.45 pm

Australian Prudential Regulation Authority (APRA)
Mr Ross Jones, Deputy Chair
Mr Keith Chapman, Executive General  Manager, Supervisory Support Division
Mr Greg Brunner, General Manager Actuarial, Market and Insurance Risk Services, Supervisory Support Division
Mr Stephen Glenfield, General Manager South West Region, Specialised Institutions Division

2.45 pm – 3.00 pm

Afternoon tea

3.00 pm – 3.45 pm

The Trust Company
Mr John Atkin, CEO
Mr Rupert Smoker, Head of Responsible Entity Services

3.45 pm – 4.30 pm

PPB Advisory - Liquidators
Mr Brett Manwaring, Director
Mr Mark Robinson, Liquidator

4.30  pm

Adjournment