ABA

Australian Bankers Association

ACL

Australian Consumer Law

ADI

Authorised deposit-taking institution

AFC

Australian Finance Conference

APR

Annual percentage rate

APRA

Australian Prudential Regulatory Authority

ASIC

Australian Securities and Investments Commission

ASF

Australian Seniors Finance

CDFI

Community Development Financial Institutions

CSB

Community Sector Banking

COAG

Council of Australian Governments

DHS

Department of Human Services

EDR

External Dispute Resolution (Scheme)

FaHCSIA

Department of Families, Housing, Community Services and Indigenous Affairs

FIS

Financial Information Service

FFA

Fair Finance Australia

FSCRIT

Financial Services and Credit Reform Implementation Taskforce

ICRCG

Industry and Consumer Representatives Consultation Group

LILS

Low interest loan schemes

MFAA

Mortgage and Finance Association of Australia

NAB

National Australia Bank

NILS

No interest loan schemes

NCCP Act

National Consumer Credit Protection Act 2009

NCC

National Credit Code

NFSF

National Financial Services Federation

NLA

National Legal Aid

RIS

Regulation impact statement

RFC

Registered financial corporations

RLC

Redfern Legal Centre

RLO

Responsible Lending Obligation

SEQUAL

Senior Australians Equity Release Association

UCCC

Uniform Consumer Credit Code