A&G | Auto & General Insurance Company Limited |
ABA | Australian Banking Association |
ABCB | Australian Building Codes Board |
ACCC | Australian Competition and Consumer Competition |
ACL | Australian credit license |
ADPF | Australian Disaster Preparedness Framework |
AEP | Annual Exceedance Probability |
AFCA | Australian Financial Complaints Authority |
AFS | Australian financial services |
AFSL | Australian Financial Services Licence |
AGCMF | Australian Government Crisis Management Framework |
AGDRP | Australian Government Disaster Recovery Payment |
Allianz | Allianz Australia Insurance Limited |
APRA | Australian Prudential Regulation Authority |
ARI | Average Recurrence Interval |
ARPC | Australian Reinsurance Pool Corporation |
AS/NZS | Australian and New Zealand Standard |
ASIC | Australian Securities and Investments Commission |
ASIC review | Report 768 Navigating the storm: ASIC’s review of home insurance claims |
BAL | Bushfire Attack Level |
Banking Code | Banking Code of Practice |
CAT 221 | Catastrophe 221, South East Queensland and NSW floods of February and March 2022 |
CAT 223 | Catastrophe 223, Victorian, NSW and Tasmanian floods of October 2022 |
CGC | General Insurance Code Governance Committee |
COBA | Customer Owned Banking Association |
Code | General Insurance Code of Practice |
Code Review | Independent Review of the 2020 General Insurance Code of Practice |
COR | Combined Operating Ratio |
CPI | Consumer price index |
Cyclone Pool | Cyclone Reinsurance Pool |
Deloitte report | The new benchmark for catastrophe preparedness in Australia |
DRA | Disaster Recovery Allowance |
DRA | Disaster Relief Australia |
DRF | Disaster Ready Fund |
DRFA | Disaster Recovery Funding Arrangement |
EDR | External dispute resolution |
ESL | Emergency Services Levies |
EVR | Emergency Recovery Victoria |
Fact Sheet | Cash Settlement Fact Sheet |
FCA | United Kingdom’s Financial Conduct Authority |
FTE | Full Time Equivalent |
GST | Goods and Services Tax |
GWP | Gross Written Premiums |
Hayne Royal Commission | Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry |
HEAS | Home Equity Access Scheme |
HIP | Hazards Insurance Partnership |
Hollard | Hollard Insurance Company |
IAG | Insurance Australia Group |
ICA | Insurance Council of Australia |
IDR | Internal dispute resolution |
IDT | Insurance Data Transformation project |
Institute | Actuaries Institute |
ISO | International Organization for Standardization |
JSA | Jobs and Skills Australia |
LGA | Local Government Area |
Major floods | 2022 major floods, comprising CAT 221, SE 222, CAT 223, and SE 224 |
NCC | National Construction Code |
NDIR | National Disaster Insurance Review 2011 |
NDRRF | National Disaster Risk Reduction Framework |
NEMA | National Emergency Management Agency |
NFID | National Flood Insurance Database |
NFIP | National Flood Insurance Program (United States) |
NSDR | National Strategy for Disaster Resilience |
NSW | New South Wales |
PDS | Product Disclosure Statement |
PEDs | Premium, excess and discount guides |
QBE | QBE Insurance Australia Limited |
RACQ | Royal Automobile Club of Queensland Limited |
RG 183 | Regulatory Guide 183 Approval of financial services sector codes of conduct |
RG 271 | Regulatory Guide 271 Internal Dispute Resolution |
SAM | South Annular Mode |
SE 222 | Significant Event 222, Hunter and greater Sydney foods of July 2022 |
SE 224 | Significant Event 224, central west NSW floods of November and December of 2022 |
SoWs | Scope of Works |
Suncorp | Suncorp Group |
UK | United Kingdom |