1 For a full description of the development of the Ombudsman, see Ibraham al-Wahib: The Swedish Institution of Ombudsman (1979).
2 See the position in the UK where the courts have taken a view of the effect of such a provision that markedly confines the Ombudsman’s powers: R v Commissioner for Local Administration, ex parte Croydon London Borough Council [1989] All ER 1033.
3 Cf Michael Keating: Quo Vadis? Challenges of Public Administration (1989) 48 Australian Journal of Public Administration 123, particularly at 129.
4 Cf (seemingly) David Shand, Canberra Times 23 July 1989, p6 and the responses by Robert Tickner MP, Chairman of `public Accounts Committee, Canberra Times, 2 August 1989, p9 and Jack Waterford, Canberra Times, 13 August 1989, p7.
5 A J Callaghan, Maladministration (1988) 7 The Ombudsman Journal 1,30.
6 Report of the United Kingdom Parliamentary Commissioner 1979, p2.
7 Letter from Australia Post to Commonwealth Ombudsman.
8 Paper presented to the 1983 Annual Meeting of the American Political Science Association.
9 Walter Glehorn: When Americans Complain: Governmental Grievance Procedures (1966), pp53–54, 132.
10 Donald C Rowatt: The Ombudsman plan: Essays on the Worldwide Spread of an Idea, p138.
11 See Report No 296 The Auditor-General: Ally of the People and the Parliament (1989) and the response of the Auditor-General, 7 September 1989.
12 Appointment is by the Governor-General on the recommendation of the government. Dismissal is by the Governor-General for cause following an address from each House of the Parliament.
13 International Handbook of the Ombudsman: Evolution and Present Function, ed Gerald Caiden (1983), p7.
14 Cf David Shand, Canberra Times 25 July 1989, p9.