| Activity |
Measure |
2015-16 target |
2016-17 target |
2017-18 target |
2018-19 target |
| 1 |
Level of satisfaction among surveyed Members with the quality and timeliness of Chamber support and advisory services |
99% satisfied |
|
99% satisfied |
|
| 1 |
Level of satisfaction among surveyed Members with the quality and availability of procedural and statistical publications, and support in obtaining such information |
90% satisfied |
|
90% satisfied |
|
| 2 |
Level of satisfaction among surveyed Members with the work of community outreach in raising awareness of the work of Parliament |
95% satisfied |
|
95% satisfied |
|
| 3 |
Level of satisfaction among surveyed Committee Members with the thoroughness, accuracy and timeliness of advice and services provided |
90% satisfied |
|
90% satisfied |
|
| 3 |
Level of satisfaction among surveyed Committee Members with the standard of Committee reports |
90% satisfied |
|
90% satisfied |
|
| 4 |
Level of satisfaction of Presiding Officers with arrangements for incoming and outgoing delegations |
Very satisfied |
|
Very satisfied |
|
| 4 |
Level of satisfaction among delegates and diplomatic representatives with arrangements for incoming and outgoing delegations |
Very satisfied |
|
Very satisfied |
|
| 4 |
Level of satisfaction among parliaments in the Pacific region with the training and equipment purchases provided through the education fund |
Very satisfied |
|
Very satisfied |
|
| 5 |
Level of satisfaction among Members and staff with the provision of accommodation and office support services |
95% satisfied |
|
95% satisfied |
|
| 6 |
Level of satisfaction among visiting school groups with hospitality provided |
Very satisfied |
|
Very satisfied |
|