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October 2012
© Commonwealth of Australia 2012 ISBN 978-0-642-79792-6 (Printed version) ISBN 978-0-642-79793-3 (HTML version)
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IntroductionThe experience of workplace bullyingPrevalence and national evidence baseThe cost of workplace bullyingThe cost to employersPersonal costsDefinitionsUnpacking the definition: what is, and what is not, workplace bullyingDefining the workplaceWorkplace bullying as a risk to work health and safetyScope of inquiry and parametersConstitutional limitations Conduct of the inquiryInquiry processStructure of report
IntroductionWorkplace bullying triage Work health and safety lawCurrent obligationsRole of the regulator in enforcing the lawCodes of practice and guidance materialElevating employers’ obligations and standards to nationally consistent regulationCriminal law Victoria and Brodie’s LawThe Commonwealth and cyber-bullyingOther state and territory criminal laws Anti-discrimination lawProtected attributes Individual right to seek remediesIndustrial relations lawFair Work Act 2009Workers’ compensation lawWorker must be able to show that injury is work-relatedReasonable management actionCommon law rightsDisconnect between workers compensation and work health and safety lawsConcluding comments
IntroductionTranslating legal responsibilities into practicePolicies to prevent bullyingDo all workplaces need policies against bullying?What should a bullying prevention policy include?Responding to workplace bullyingEarly interventionCommittee commentComplaints procedures and resolutionInvestigationCommittee commentOutcomes and consequencesOutcomes sought by targets of bullyingAn anomaly: the fitness for duty test in the public serviceNo mandatory decision making proceduresOnus on worker to seek review of decisionCommittee commentMoving on from bullying at workReviewing the work environmentCommittee comment
IntroductionWhat is workplace culture and how does it affect bullying?Role of leaders and managersSpecific training for managementInvesting in healthy workplace culturesImproving workplace cultureInformation and training for all workersWorkplace culture – everyone’s responsibilityBystandersCommittee comment
IntroductionComplexity of regulation and dispersed support servicesA national service: advice, assistance and resolutionProvision of practical adviceCommittee commentResolution assistance and mediation servicesCommittee commentA single entry point to regulatorsClarifying the public’s expectation of regulators’ powers and responsibilitiesCommittee commentRaising awareness and promoting education of workplace bullyingPromoting the final Code of PracticeCommittee commentRecognising good culture: a national accreditation systemCommittee commentImproving the national evidence baseCommittee commentYoung workersVulnerability of young workersEducating on workplace rights and good workplace behaviour Protecting young peopleCommittee comment
IntroductionEnforcement Work health and safety lawsCommittee commentAccountability where workers’ compensation is awardedCommittee commentCriminal lawCommittee commentIndividual right to seek remediesCould the Fair Work Act be extended?Committee commentSupport for getting workers back into the workforceWorkers’ compensation return-to-work programs inefficientBroader assistance is available through employment participation programsCommittee comment
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