Preliminary pages (PDF 140KB)
Contents, Foreword, Committee Membership, Terms of Reference, List of Abbreviations and List of Recommendations
Chapter 1 (PDF 108KB)
Introduction
Chapter 2 (PDF 190KB)
How seniors use information and communication technologies
Chapter 3 (PDF 264KB)
Cybersafety risks and threats for seniors
Chapter 4 (PDF 221KB)
Cybersafety education and training for seniors
Chapter 5 (PDF 237KB)
Consumer protection, regulation and enforcement
Chapter 6 (PDF 253KB)
The role of industry
Chapter 7 (PDF 82KB)
Concluding comments
Appendix A (PDF 41KB)
Submissions
Appendix B (PDF 54KB)
Exhibits
Appendix C (PDF 57KB)
Witnesses
Appendix D (PDF 145KB)
Online survey evaluation
Appendix E (PDF 54KB)
Online resources
Appendix F (PDF 64KB)
Phishing Scam
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