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19 March 2009
© Commonwealth of Australia 2009 ISBN 978 0 642 79166 5 (printed version) ISBN 978 0 642 79167 2 (HTML version)
View the report as a single document - (PDF 1034KB)
View the report as separate downloadable parts:
ForewordMembership of the CommitteeCommittee SecretariatTerms of referenceList of abbreviationsList of recommendations
Conduct of the inquiryStructure of the reportChapter twoChapter threeChapter fourChapter five
The technical aspects of international mobile roamingParty to party agreementsCharging arrangementsCharge typesOutgoing voice callIncoming Voice CallOutgoing SMSIncoming SMS
Report findingsWholesale chargeHome network operator’s mark-upOperational costsBundlingPremium serviceACCC reportKPMG reportDifferent approaches by the ACCC and KPMGMarket distortions
Retail price controlInternational regulation of costsDeclaring international roamingThe EU exampleInternational cooperationChoosing the best value servicePrice monitoringStandardisation of information on costsTemporary mobile number portability for roaming Providing advice on high bills
International calling cardsShort Message Service (SMS)Use of local networksUsing the internetVoice over Internet Protocol (VoIP)EmailThe use of hotel phonesCommittee conclusion
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