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Joint Standing Committee on the National Broadband Network
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Chapter 2 Performance Reporting
Background
2.1
The Shareholder Ministers’ Third National Broadband Network (NBN)
rollout Performance Report (the Performance Report) covers the six month period
ended on 30 June 2012.
2.2
The Third Performance Report includes:
- A summary of the key milestones met by NBN Co Limited (NBN Co) in
the period covered
- Six monthly and annual financial statements for the period ended
30 June 2012, and
- ‘Measurement against’ Key Performance Indicators (KPIs) for the
NBN Co ‘as at 30 June 2012’.[1]
2.3
This chapter outlines and discusses the performance information
associated with the physical NBN rollout. Discussion on additional NBN rollout
issues such as medical alarms and providing a fibre connection to
multi-dwelling units is included in Chapter 5. An outline of the progress on
regulatory and pricing issues is included in Chapter 3. Remaining issues
relating to regional and remote Australia are discussed in Chapter 4.
Key Features of the Performance Report
Format and Content
2.4
The Third Performance Report provides an overview of the status of the
NBN rollout in a similar format to the previous performance report. The KPIs
table at the back of the report provides an overall snapshot of the progress of
completion of the fibre, fixed wireless and satellite networks. Unaudited
financial results for the NBN Co Group have continued to be included within the
Performance Report.
2.5
The main difference in the presentation of the information contained in
the Performance Report is that the data for the fixed wireless and satellite
networks has now been combined.
2.6
A map of the places visited by the NBN Co Discovery Truck (covering New
South Wales, South Australia, Tasmania and Victoria) is included as an
attachment for the first time.
2.7
A similar qualifying statement as included in previous Performance
Reports, supporting the status of the NBN rollout is included. The NBN Co
has stated in the preamble to its ‘Corporate KPI’ tables:
This is the third report and as such reflects initial
reporting while systems and reporting processes are still in development. The
data will become more meaningful against actual and forecast measures as the
reporting series builds up over time. This report is consistent with a start-up
company in the early years of the rollout. Further KPIs will be brought online
as agreed with the Shareholders.[2]
2.8
In response to the change in KPIs and comparing NBN rollout performance
against targets into the future, the NBN Co stated:
The KPI reporting framework has been broadly consistent
across each of the three progress reports provided to the [committee]. The
indicators included in future reports will be expanded so that, over time, the
reports will include further detail as the company and its reporting systems
mature and the rollout ramps up. KPIs will measure NBN Co performance against
its Corporate Plan targets.[3]
Key Performance Indicators
New Targets and Timeframes
2.9
The NBN Co Corporate Plan sets out a revised table of NBN targets for
premises passed or covered and premises with active service, but with new
classifications of the three technologies under the NBN.[4]
2.10 The Fibre-to-the-Premise (FTTP) Brownfield category remains; fixed
wireless and satellite have been combined; and FTTP for Greenfields is
represented separately. In addition, figures are presented as cumulative year
on year instead of incremental year on year.[5]
2.11 The NBN Co explained the reason for combining the fixed wireless and
satellite targets and stated:
The reason we have combined them is that we are finding that,
where we are not able to put up a cell site, a tower, we obviously have to use
a satellite solution—and we have made that very public. The reason we have then
combined them is that we want to have that flexibility in case we cannot get a
site approved. ... We are not certain of the break-up, so we thought it best to
say: this is the total of those two technologies.[6]
2.12 While ‘the annual run rate is back in line with the 2011-2013 Corporate
Plan by FY2015’, changes to deployment forecasts have been attributed to the
below factors:[7]
- Delays in finalising the conditions precedent of the Telstra
Agreement
- Prolonged negotiations in order to achieve sustainable and cost
effective construction contracts
- The decision to increase the points of interconnect from 14 to
121
- Slower than anticipated occupation rate and connection demand in
new developments
- Priority given to deployment of the transit network, NBN Co’s
obligation to connect new developments and deployment of the fixed wireless
network.[8]
2.13 Tables of targets included in both the 2011-2013 Corporate Plan and the
2012-2015 Corporate Plan follow.
Drawing Target Comparisons
2.14 Comparing the targets of premises passed figures in the NBN Co
Corporate Plan 2011-2013 and similar targets in the new NBN Corporate Plan
2012-2015 shows a marked difference in figures.
2.15 For the financial year ended on 30 June 2012, the original target for
FTTP Brownfields for Premises Passed or Covered was 132 000, this figure was
revised down to 29 000 in the new NBN Co Corporate Plan 2012-2015. The actual
figure reached as stated in the Performance Report is 28 860 premises passed. Similarly,
the majority of targets originally listed in the NBN Co Corporate Plan
2011-2013 have either been revised down, combined or no original target figure
published.
2.16 The legal notice preamble in the NBN Co Corporate Plan 2013-2015 places
a caveat on its ‘forward looking statements’. The Legal Notice states:
...Such forward
looking statements are not guarantees of future performance and involve known
and unknown risks, uncertainties, assumptions and other important factors, many
of which are beyond NBN Co’s control. While such forward looking statements are
based on NBN Co’s best considered professional assessment, NBN Co’s officers do
not give any assurance to any third party that the results, performance or
achievements expressed or implied by such forward looking statements will
actually occur, and such statements should not be relied on or considered to be
a representation of what will happen by any third party. Other than as required
by NBN Co's reporting obligations to the Commonwealth, NBN Co and its officers
have no obligation to update these forward looking statements based on
circumstances, developments or events occurring after the date of this
Corporate Plan.[9]
2.17 When asked whether the NBN Co had a moral or legal obligation to meet
the NBN rollout targets outlined in its revised corporate plan, the NBN Co
stated:
I do not think that we have a legal requirement. I can check
with our lawyers on this one, but I do not think so.[10]
2.18 Further, during the Third Review the NBN Co stated that it was ‘neither reasonable,
nor valid to compare NBN Co’s performance with the deployment forecasts that were
included in the December 2010 corporate plan.’ The NBN Co stated:
… it is neither reasonable nor valid to compare NBN Co's
performance with the deployment forecasts that were included in the December
2010 corporate plan. However, it is perfectly legitimate to measure NBN Co's
performance against the announcements we have made in our 12-month and
three-year rollout schedules. We are ready to be measured and held accountable
for our performance versus what we have committed to in those rollout
schedules, but I would also like to be clear that, if there are any future
policy changes, the assumptions in the corporate plan we are about to submit
may have to change.[11]
NBN Co Corporate Plan 2011-2013
Table 2.1 Premises Passed or Covered (incremental year on
year)[12]
|
FTTP Brownfields
|
FTTP Greenfields
Build
|
FTTP Greenfields BOT
|
Satellite First Release
|
Wireless
|
Total
|
June 2011
|
13 000
|
-
|
45 000
|
165 000
|
-
|
223 000
|
June 2012
|
132 000
|
7000
|
120 000
|
-
|
14 000
|
273 000
|
June 2013
|
805 000
|
63 000
|
84 000
|
-
|
269 000
|
1 221 000
|
Total
|
950 000
|
70 000
|
249 000
|
165 000
|
283 000
|
1 717 000
|
New NBN Co Corporate Plan 2012-2015
Table 2.2 Premises or Lots Passed or Covered (cumulative year-on-year)[13]
2012-15 CP
Premises or Lots
Passed*/Covered YoY
|
|
FTTP Brownfields
|
Fixed wireless and
satellite
|
Subtotal brownfields and
fixed wireless and satellite
|
FTTP Greenfields**
|
Total
|
FY2011
|
18 000
|
165 000
|
183 000
|
-
|
183 000
|
FY2012
|
29 000
|
174 000
|
203 000
|
10 000
|
213 000
|
FY2013
|
286 000
|
320 000
|
606 000
|
55 000
|
661 000
|
FY2014
|
1 129 000
|
374 000
|
1 503 000
|
178 000
|
1 681 000
|
FY2015
|
2 499 000
|
752 000
|
3 251 000
|
413 000
|
3 664 000
|
FY2016
|
3 862 000
|
907 000
|
4 769 000
|
763 000
|
5 532 000
|
*Greenfields in new developments: lots
passed may not equal premises passed depending on developer’s timeframe to
build.
**FTTP Greenfields are demand-driven
activities which are subject to variations in housing starts and Developer
activities (supply of new premises and demand from new developers for NBN Co to
install fibre).
NBN Co Corporate Plan 2011-2013
Table 2.3 Premises with Active Service (incremental year
on year)[14]
|
FTTP Brownfields
|
FTTP Greenfields
Build
|
FTTP Greenfields BOT
|
Satellite First Release
|
Wireless
|
Total
|
June 2011
|
-
|
-
|
35 000
|
-
|
-
|
35 000
|
June 2012
|
5000
|
5000
|
92 000
|
13 000
|
1000
|
116 000
|
June 2013
|
255 000
|
55 000
|
64 000
|
20 000
|
25 000
|
419 000
|
Total
|
260 000
|
60 000
|
191 000
|
33 000
|
26 000
|
570 000
|
New NBN Co Corporate Plan 2012-2015
Table 2.4 Premises with Active Service (cumulative year
on year)[15]
2012-15 CP
Premises or Lots
Passed*/Covered YoY
|
|
FTTP Brownfields
|
Fixed wireless and
satellite
|
Subtotal brownfields and
fixed wireless and satellite
|
FTTP Greenfields*
|
Total
|
FY2011
|
600
|
200
|
800
|
-
|
800
|
FY2012
|
3000
|
10 000
|
13 000
|
500
|
13 500
|
FY2013
|
44 000
|
38 000
|
82 000
|
10 000
|
92 000
|
FY2014
|
420 000
|
64 000
|
484 000
|
67 000
|
551 000
|
FY2015
|
1 311 000
|
100 000
|
1 411 000
|
204 000
|
1 615 000
|
FY2016
|
2 559 000
|
145 000
|
2 704 000
|
477 000
|
3 181 000
|
*FTTP Greenfields are
demand-driven activities which are subject to variations in housing starts and
Developer activities (supply of new premises and demand from new developers for
NBN Co to install fibre).
Delay in NBN Rollout Commencement
2.19 The NBN Co 2012-2015 Corporate Plan includes adjustments that have been
made in regard to the stated nine month delay in the NBN rollout.[16]
The NBN Co outlined these delays and stated:
There were a number of reasons, one of which was the ACCC
decision on the points of interconnect. They moved from 14, which we had based
our network on and designed it for, to 121. That required a rejig of the
network—quite a substantial one. We had anticipated getting the national duct
data in June. We got it the following March. Of course, the construction
contracts themselves took a bit longer for us to negotiate because we
terminated a process and went into a new process to make sure that we get value
for money for the Australian taxpayer. I have to also say that the issues we
talked about with addresses were also quite a task to undertake. We also took
on board, on 1 January 2011, the greenfields requirement—and I have some
information because I know the committee is interested in greenfields, but it
looks like we are out of time to do that—and that was quite a substantial
undertaking.[17]
2.20 The ACCC commented on its role in the consideration of the Telstra
Structural Separation Undertaking (on which the Telstra Agreement relied for
finalisation) and the perception that the ACCC had contributed to the delay in
the NBN rollout commencement. The ACCC stated:
...any delay that I have heard potentially attributed to us
was potentially the delay in approving the Telstra structural separation
undertaking. That took us six and a half months to approve. My understanding
was the original NBN timetable meant that that would all be settled by the
middle of 2011. As it happened, it never came to us until the end of July, so
we never even had it. To have even approved it in one month would have meant
that we would have had to just close our eyes and sign. In fact, because we
were trying to get interim equivalence and transparency, it was necessarily a
complicated issue. I can understand that NBN were forecasting on the basis of
an agreement that actually had to be settled between the ACCC and Telstra. So
they may have found that hard to judge. I think the key delay was the
negotiations between NBN and Telstra. Our role necessarily was always going to
take an amount of time—whether that was four, five, six or nine months. These
things do take time. I do not think we contributed to the delay at all.[18]
2.21 The NBN Co clarified the events that lead to the delay in the
commencement of the NBN rollout and stated:
We are not suggesting that the ACCC contributed to the delay.
We anticipated in December 2010 that we would have reached agreement and could
start using the national duct data from Telstra—which we need to do all the
things that .... [have been] spoken about—by June 2011. That was probably
optimistic. We underestimated the length of time and the complexity of reaching
final agreement with Telstra and we also did not anticipate the fact that the
deal could not commence until after the Telstra [structural separation
undertaking] SSU, nor how long that would take. It did not occur until March
[2012], so we could not get the national duct data until then. So we could not
do the design process that we talked about earlier.[19]
National Broadband Network Rollout Progress
Progress over the Reporting Period
2.22 The Performance Report, similarly to previous reports included the
progress information on the NBN rollout over the period from 1 January to 30
June 2012, in addition to developments contributing to the NBN rollout covering
the three month period from 1 July to 1 October 2012.
2.23 The key statistical results for the NBN rollout in the reporting period
are listed in Table 2.5. For the purposes of comparison and to facilitate
identification of progress, results are presented alongside the NBN Co Corporate
Plan 2012-2015 targets.
Table 2.5 Key Results of the National Broadband Network Rollout
for the six month period ended on 30 June 2012 (Construction commenced and
Premises Passed/Covered)
Cumulative Metrics
|
NBN Co 2012-2015 Corporate
Plan Targets (p. 36)
|
Cumulative current half
year as at 30 June 2012
|
Cumulative previous half
year as at 31 Dec 2011
|
Construction Commenced[20]
|
|
|
|
Brownfields
|
|
280 142
|
77 357
|
New Development Lots
|
|
13 885
|
12 723
|
Fixed Wireless and Satellite
|
|
7062
|
1952
|
Premises passed (PP)/covered
|
|
|
|
Brownfields
|
29 000
|
28 860
|
18 243
|
New Development Lots
|
10 000
|
10 054
|
951
|
Fixed Wireless and Satellite
|
174 000
|
173 885
|
165 000
|
Total PP (across
the three technologies)
|
213 000
|
212 799
|
|
Source Shareholder
Ministers’ Performance Report, Submission 13, p. 5.
2.24 For Premises passed/covered, the half year results show that the NBN Co
achieved for:
- Brownfields – 28 860 premises passed/ covered which is just below
the target of 29 000.
- New development lots or greenfields - 10 054 lots passed/covered
which slightly exceeds the target of 10 000 lots.
- Fixed wireless and satellite – 173 885 premises passed/ covered
which is just below the target of 174 000 premises.
2.25 Table 2.5 contains a comparison of the totals (across the three network
technologies) for the six month period ended 30 June 2012 and shows the NBN Co
is just below its total target of premises passed/ covered (213 000), with
212 799 premises covered.[21]
Table 2.6 Key
Results of the National Broadband Network Rollout for the six month period
ended on 30 June 2012 (Premises Activated)
Cumulative Metrics
|
NBN Co 2012-2015 Corporate
Plan Targets (p. 36)
|
Cumulative current half
year as at 30 June 2012
|
Cumulative previous half
year as at 31 Dec 2011
|
Premises Activated (PA)
|
|
|
|
Brownfields
|
3000
|
3364
|
2095
|
New Development Lots
|
500
|
503
|
110
|
Fixed Wireless and Satellite
|
10 000
|
9669
|
2197
|
Total PA (across
the three Technologies)
|
13 500
|
13 536
|
|
2.26
As shown in Table 2.6, for Premises Activated, the half year results
show that the NBN Co achieved for:
- Brownfields – 3364
premises activated which exceeds the target of 3000.
- New development lots
or greenfields - 503 lots activated which slightly exceeds the target of 500
lots.
- Fixed wireless and
satellite - 9669 premises activated which is just below the target of 10 000
premises.
2.27
Comparison of totals (across the three network technologies) for the six
month period ended 30 June 2012, shows that while the NBN Co is just below its
total target of premises activated for fixed and wireless, overall, the NBN Co
has exceeded its target (13 500), with 13 536 premises activated.[22]
Current Progress
2.28 The Government’s Performance Report also includes an update on events
that have occurred since the reporting period from 1 July to 1 October 2012.
2.29 The key announcements and events identified in the Performance Report
are listed in Table 2.7.
Table 2.7 Key National Broadband Network Rollout Events
from 1 July 2012 to 1 October 2012
Date (2012)
|
Event/Announcement
|
3 – 12 July
|
NBN Co announces local government areas in NSW and
Qld to receive fixed wireless services from mid to late 2013
|
12 July
|
-
NBN Co published its Network
Extension Program
- NBN Co announces ViaSat -
Carlbad, California selected to provide ground systems for Long Term
Satellite Service
|
19 July
|
Optus Agreement authorised by ACCC
|
8 August
|
NBN Co’s new Corporate Plan released
|
9
August
|
Opening of expanded Prysmian fibre manufacturing
facility in Dee Why, NSW
|
16
August
|
Report released – Operation of the Freedom of
Information Act 1982 and its application to NBN Co held documents
|
24 August
|
Ceduna, SA selected as fourth satellite ground
station location
|
4 September
|
NBN Co released ‘NBN for Business’ a publication to
assist small business ‘to make the most of high speed broadband’
|
6 September
|
Silcar and Service Stream are announced as the NBN
network maintenance and installation providers over the next two years
NBN fixed wireless services are made available in
Geraldton, WA
|
19 September
|
Opening of NBN Co’s National Contact Centre at
Varsity Lakes, Qld
|
28 September
|
- NBN Co lodges its revised
Special Access Undertaking with the ACCC
- Telecommunication providers are
now able to use NBN’s Multicast feature
|
1 October
|
Geraldton, Carnarvon and Kalgoorlie, WA selected as
location for three new satellite ground stations
|
Source Shareholder
Ministers’ Performance Report, Submission 13, pp 4-5.
Planned Progress
Table 2.8 Deployment Schedule
for 2012-2015 Corporate Plan[23]
Deployment
Schedule from FY 2011 to FY2021
|
June
YE
|
2011
|
2012
|
2013
|
2014
|
2015
|
2016
|
2017
|
2018
|
2019
|
2020
|
2021
|
Brownfields
Premises Passed (000’s)
|
18
|
29
|
286
|
1129
|
2499
|
3862
|
5168
|
6423
|
7610
|
8879
|
10091
|
BF
Premises passed Daily Run Rate (250 working days/year)
|
73
|
42
|
1028
|
3372
|
5482
|
5450
|
5225
|
5020
|
4746
|
5078
|
4847
|
Greenfields
Premises Passed (000’s premises)
|
-
|
10
|
55
|
178
|
413
|
763
|
1111
|
1415
|
1673
|
1904
|
2111
|
GF
Premises Passed Daily Run Rate (250 working days/year)
|
-
|
40
|
179
|
492
|
941
|
1400
|
1392
|
1215
|
1033
|
922
|
829
|
Fibre
Premises Passed (000’s Premises)
|
18
|
39
|
341
|
1307
|
2912
|
4625
|
6279
|
7838
|
9283
|
10 783
|
12 202
|
Fibre
Premises Passed Daily Run Rate (250 working days/year)
|
73
|
83
|
1207
|
3864
|
6423
|
6850
|
6617
|
6235
|
5780
|
6001
|
5677
|
Brownfields
Premises Connected (000’s)
|
1
|
3
|
44
|
420
|
1311
|
2559
|
3566
|
4578
|
5468
|
6195
|
6939
|
BF
Premises connected Daily Run Rate (250 working days/year)
|
3
|
11
|
161
|
1504
|
3565
|
4991
|
4029
|
4047
|
3562
|
2908
|
2976
|
Greenfields
Premises Connected (000’s premises)
|
-
|
1
|
10
|
67
|
204
|
477
|
775
|
1017
|
1227
|
1412
|
1574
|
GF
Premises Connected Daily Run Rate (250 working days/year)
|
-
|
2
|
40
|
227
|
548
|
1092
|
1189
|
968
|
841
|
740
|
649
|
Fibre
Premises Connected (000’s Premises)
|
1
|
4
|
54
|
487
|
1515
|
3036
|
4341
|
5594
|
6695
|
7607
|
8513
|
Fibre
Premises Connected Daily Run Rate (250 working days/year)
|
3
|
13
|
201
|
1731
|
4114
|
6083
|
5218
|
5016
|
4403
|
3648
|
3624
|
Fixed
Wireless and Satellite Premises Covered (000’s Premises)
|
165
|
174
|
320
|
374
|
752
|
907
|
921
|
934
|
948
|
961
|
974
|
Fixed
Wireless and Satellite Premises Connected (000’s Premises)
|
0
|
10
|
38
|
64
|
100
|
145
|
161
|
191
|
206
|
219
|
232
|
Total
Premises Connected – All Platforms (000’ Premises)
|
1
|
14
|
92
|
551
|
1615
|
3181
|
4502
|
5785
|
6901
|
7827
|
8745
|
2.30 Table 2.8 shows the NBN Co’s planned deployment schedule for 2012-2015
for brownfields, greenfields, and fixed wireless and satellite - premises
passed, daily run rates, and premises connected.
2.31 By the end of 2012, as shown in Table 2.8, 14 000 premises are planned
to be connected across all platforms of the NBN, with this number increasing
exponentially to 92 000 by the end of 2013.
2.32 In a statement made in relation to NBN rollout data for the six month
period ended on 31 December 2012, the NBN Co stated that it expected NBN
rollout to be ‘ramped up’ in the fourth quarter of the 2012-2013 financial
year. The NBN Co stated:
The results reflect progress in the early stages of the
rollout, and are what we would expect given the time and work necessary to put
in place the contracts and agreements needed to get to this point of execution.
As can be seen by our targets, this rollout is not a linear progression, but a
rapid ramp-up. We are targeting to pass more premises in the final quarter of
the financial year than we will have passed in the entire project up to the
beginning of that quarter. Additional construction resources will be added over
the coming months to help achieve these targets.[24]
NBN Co’s Unaudited Financial Results
2.33 The Shareholder Ministers’ report contains unaudited consolidated
financial statements for the NBN Group for the six month period and financial
year ended on 30 June 2012.
2.34 As these statements are unaudited they were not accompanied with an
auditor’s statement or explanatory notes verifying their non qualification and
accuracy respectively.
2.35 When asked about why unaudited financial results instead of audited
financial statements were included in the Performance Report, the NBN Co
stated:
That is what I would have to refer to the department. This is
the Government's report, so I would have to refer it to them.[25]
2.36 The Department of Broadband, Communications and the Digital Economy (DBCDE)
subsequently responded that:
The Government's progress reports on the National Broadband
Network cover six monthly periods to 30 June and 31 December and are based on
information provided by NBN Co.
The financial
statements contained within the government's progress reports are not subject
to the same auditing arrangements as those applied to annual reports. While NBN
Co's annual report had been tabled by the time of the 30 October Joint
Committee hearing, preparation of the government's progress report was
undertaken separately and was therefore appropriately marked as unaudited.[26]
2.37 In the absence of accompanying explanatory and verification documents,
supporting financial information and some information has been taken from the
NBN Co 2012 Annual Report and some from the Performance Report.
Equity Funding
2.38 Over the six month period the Government provided $350 million in equity
funding to the NBN Co.[27] In reference to equity
funding provided, the NBN Co Annual Report states:
To the extent that the Commonwealth has provided for equity
funding in forward budget estimates, NBN Co has recorded this as expected
equity funding in the Schedule of Commitments. The expected equity funding to
the company as at 30 June 2012 is $24.668 billion. As at 30 June 2012 a total
of $2.832 billion has been made available to the [NBN Co].[28]
2.39 The current Equity Funding Agreement between NBN Co and the
Government was capped at $27.5 billion with reference to the NBN Co
Corporate Plan 2011-2013. With the release of the 2012-2015 NBN Co Corporate
Plan (which contains revised targets), on 8 August 2012, total equity
funding was increased by approximately $3 billion to a total of
$30.4 billion.[29]
Financial Result
2.40 Over the six month period, the NBN Co experienced an operating loss of
approximately $300 million (exact amount is $299 639 000)[30]
with an operating loss of approximately $520 million (exact amount is
$520 205 000) for the end of the 12-month period.[31]
This is approximately $197 million more than for the previous year. Operational
expenditure over the 12-month period to 30 June 2012 was attributed to:
- $222 million – employment costs[32] ($119 million for
previous year)[33]
- $136 million for IT and direct telecommunications costs[34]
($37 million for previous year)[35]
- $89 million for outsourced technical and legal advice expenses[36]
($161 million for previous year).[37]
2.41 For the 2011-2012 financial year the NBN Co received revenue of
approximately $62 million consisting of telecommunications revenue ($1.9 million),
other revenue ($19 000) and interest income (approximately $60 million).[38]
2.42 Total expenses increased from the previous year of $355 837 million to
$589 052 million.[39]
2.43 When asked how long the NBN Co expects to be in the position of
experiencing an operating loss, the NBN Co stated ’that is in the corporate
plan; I think it is 2019.’[40]
2.44 The NBN Co explained the operating loss timeframe and stated:
NBN Co’s projected cash flows are typical of large-scale
infrastructure projects that require up front capital and operating expenditure
to design and construct the network in order to generate revenue streams in
future periods. NBN Co’s revenue streams are gradually projected to build up as
the network is rolled out and service providers develop their customer base of
end-user premises onto the Fibre, Fixed Wireless and Satellite networks. As
revenue streams gradually build up, these are projected to exceed Operating
expenditure in FY2019.[41]
Timing of Performance Information
Government’s Performance Report
2.45 The Government’s Performance Report was received by the committee on
23 October 2012.
2.46 In its First Report, the committee recommended that the Government’s six
monthly performance report be provided to the committee:
... no later than three months before the committee is due to
report to the Parliament.[42]
2.47 Taking into consideration this timeframe, the Government’s Performance
Report was due to the committee by the end of September 2012.
Answers to Questions on Notice
2.48 In previous reports there has been substantial discussion about the
delay in receiving answers to questions taken on notice by the NBN Co and the
DBCDE. In addition, the quality of answers has also been commented on.
2.49 The committee has also commented on the pressure this has placed on it
in regard to the timing of its reporting to Parliament. The committee
subsequently made recommendations in this regard and has received comment
through the Government’s formal responses to reports.
2.50 In an effort to receive answers to questions on notice to supplement the
committee’s hearing on 30 October 2012, the committee set an eight day
timeframe for receiving answers to questions on notice.
2.51 In correspondence regarding the provision of answers to questions on
notice from the 30 October 2012 hearing the DBCDE stated:
The Department and NBN Co aim to deliver answers to questions
on notice at the earliest opportunity and to the best extent possible will
endeavour to meet the Committee’s deadline. A number of responses have already
been tabled with the Committee, and more will be tabled later tomorrow before
the 14 November 2012 deadline.... We understand that the NBN Co will be in a
position to provide a further 20 responses over the next several days and the
remainder shortly thereafter.
To assist the Committee in preparing its report, NBN Co and
the Department have prioritised the questions that are relevant to the
performance of the NBN in the review period to June 2013.[43]
Concluding Comments
Key Performance Indicators
2.52 The tabular representation of actual results achieved for the physical
NBN rollout contained in the Shareholder Ministers’ performance report is not
presented in a format which enables comparison with Corporate Plan targets.
2.53 The committee has previously commented on the type of data that should
be included in the Shareholder Ministers’ Performance Report to better enable
comparison of data across years in line with published NBN rollout targets.
2.54 In particular, the committee reiterates the statements it made in the
Third Report that it ‘does not find it meaningful to be provided with data on
how many premises have been passed or premises made active between periods or
years without any kind of target or benchmark on which to compare this data.’
2.55 In addition, the NBN Co corporate plan presents targets by financial
years (covering the periods from 1 July to 30 June), not in six monthly periods
as contained in the Shareholder Ministers’ Performance Report.
2.56 In respect to this issue, the committee expects high levels of accountability
and transparency from an organisation that is responsible for the design and
build of Australia’s largest ever infrastructure project.
2.57 The committee finds that the Performance Report while providing a
general overview of the activities associated with the NBN rollout does not easily
show which NBN rollout targets have been met over the six month period. The
committee has made a recommendation in regard to this finding.
Delay of Commencement of the NBN Rollout
2.58 The committee has now on several occasions during the course of its
reviews heard the reasons why the commencement of the NBN rollout has been delayed.
Although it is stated in the new NBN Co Corporate Plan that the NBN rollout was
delayed, and the rollout timeframe has been extended by six months, it is
uncertain whether the NBN rollout is still subject to delay, and the extent of
the impact of the previous delay.
2.59 The ACCC has commented that it was not responsible for any delay to the
commencement of the NBN rollout as a result of its consideration of the Telstra
SSU. The NBN Co has agreed with comments made by the ACCC in this regard.
NBN Co’s Unaudited Financial Results
2.60 The Performance Report again contains unaudited financial statements
with the only accompanying disclaimer-type statement being ‘Unaudited financial
statements are presented in the following section. Further information is
available in the audited financial statements included in the 2011-12 Annual Report.’[44]
2.61 Without an accompanying auditor’s statement or accompanying explanatory
notes, the accuracy of financial statements provided in the Performance Report
and whether the financial statements were prepared in accordance with
accounting standards, may be questioned. Where accounting standards are not
followed to prepare financial statements implies that without such rigour in
the process, there is more likely to be resulting errors.
2.62 The DBCDE’s response to the reason for providing unaudited financial
statements in the Performance Report is not satisfactory. In particular, the
DBCDE’s response states that ‘the financial statements contained within the Government's
progress reports are not subject to the same auditing arrangements as those
applied to annual reports.’
2.63 To then state in the Performance Report that further information is
provided in the NBN Co’s Annual Report is unhelpful as the two are not
comparable as they were prepared using different methodologies.
2.64 Given that the NBN Co Annual report was released before the Performance
Report was provided to the committee, there would have been no reason not to
include it in the Performance Report.
2.65 The committee would prefer to receive audited financial statements so that
results are certified and so can be verified, and has recommended this course
of action.
Timing of Government’s Performance Report
2.66 To date, through four reviews, the Government’s Performance Report has
not reached the committee within the three month period that the committee recommended
in its First Report.
2.67 One week before the committee’s biannual hearing with the NBN Co,
originally scheduled for 8 October 2012, the committee had not yet received the
Government’s Performance Report.
2.68 The hearing was subsequently rescheduled from 8 October to 30 October
2012 to accommodate witnesses’ schedules. While this timeframe would have
provided additional time for the Government’s Performance Report to reach the
committee, the Performance Report was not received by the committee until 23
October 2012. This is four working days prior to the 30 October 2012
biannual hearing.
2.69 Receiving the Government’s Performance Report at least three months
before it is required to report to the Parliament allows the committee to
undertake its oversight role without any initial delay in the review process.
2.70 While the committee appreciates receiving the Government’s Performance
Report ahead of its biannual hearing, it would be preferable for the committee to
receive the Performance Report at least one month before the biannual hearing
with the NBN Co is scheduled to take place. This would assist the committee in
fulfilling its reporting and oversight obligations more uniformly.
Answers to Questions on Notice
2.71 Given the short time available for the committee to finalise its report
following its rescheduled biannual hearing with the NBN Co and in an effort to
receive answers to questions on notice to supplement the committee’s evidence,
an eight day timeframe for receiving answers to questions on notice was put in
place.
2.72 The committee appreciates that this timeframe was relatively short and appreciates
the efforts of the NBN Co and DBCDE to provide answers to questions on notice
within this timeframe.
2.73 Receiving answers to questions on notice in this short timeframe has
enabled the committee to meet its reporting obligations and provide more up to
date information on the NBN rollout to the Parliament and interested citizens.
Recommendation 1 |
2.74 |
The committee recommends that
the key performance indicator information presented in the Shareholder
Ministers’ six-monthly National Broadband Network (NBN) Performance Report
list and detail: (1) established Business Plan targets and (2) actual
results which track the progress of the NBN rollout over each six month
period as well as yearly, to enable the comparison of actual physical NBN
rollout results with published NBN Co Corporate Plan targets. |
Recommendation 2 |
2.75 |
The committee recommends
that the Shareholder Ministers’ six monthly performance report on the
progress of the National Broadband Network rollout include audited financial
statements with accompanying explanatory notes, and where it is not possible
to provide these in the first instance, that they be forwarded to the Joint
Committee on the National Broadband Network when prepared, as an addendum to
the Performance Report. |
Recommendation 3 |
2.76 |
The committee recommends
that subsequent Shareholder Ministers’ six monthly performance report on the
progress of the National Broadband Network rollout be provided to the
committee no less than one month before the scheduled biannual hearing with
the Joint Committee on the National Broadband Network. |