Table of Contents

In the Public Interest: Monitoring Australia's media

Table of Contents

Introduction (PDF format) (Word format)

Terms of Reference

Membership of the Committee

Table of Contents

List of Acronymns

Executive Summary

Recommendations

Chapter 1 (PDF format) (Word format)

Overview

Introduction

The nature of Australia’s information and communications industries

Overview

Print Media

Television

Radio

Telecommunications

Regulation of the information and communications industries

Regulation, co-regulation and self-regulation

Print media

Radio and Television

Telecommunications

Complaints-handling in the information and communications industries

Print Media

Television

Radio

Telecommunications

Privacy and the information and communications industries

Convergence - the future of the regulation of Australia’s information and communications industries

Chapter 2 (PDF format) (Word format)

Print Media

Introduction

The Australian Press Council

Statement of Principles

Complaints-handling process

Record of complaints

The Effectiveness of the Australian Press Council

Lack of pro-active role and enforcement powers

Time taken to deal with complaints

Extent of awareness of the complaints process

Privacy

Lessons from Overseas – United Kingdom Press Complaints Commission (PCC)

Origins of the Press Complaints Commission

Purpose of the Press Complaints Commission

Operations of the Press Complaints Commission

Reviews and reforms of the Press Complaints Commission

The Australian Journalists’ Association

The AJA Code of Ethics

AJA complaints-handling process

General views on self-regulation by the AJA

Public awareness of the AJA and its complaints-handling function

Access to AJA adjudications

Limited powers of the AJA

Privacy

Chapter 3 (PDF format) (Word format)

Television

Introduction

The Australian Broadcasting Authority

Codes of practice

The complaints-handling process

Record of complaints

Effectiveness of the regulation of commercial television

Complaints-handling process

Lack of public awareness of the complaints-handling mechanism

Time taken to deal with complaints

Availability of escape clauses

Inadequate monitoring of the system by the ABA

Lack of meaningful penalties

Other criticisms

Privacy

Programming for children

Time taken to develop new codes of practice

Classification of programs

Amount of non-program matter broadcast

Advertising

Codes of practice

Effectiveness of the regulatory model for commercial advertising

Complaints-handling process

The Australian Association of National Advertisers

The Australian Broadcasting Corporation

Complaints-handling process

Privacy

Special Broadcasting Service Corporation

Complaints-handling process

Chapter 4 (PDF format) (Word format)

Radio

Introduction

Federation of Australian Radio Broadcasters Commercial Radio Codes of Practice 91

The Australian Broadcasting Authority

Complaints-handling process

Record of complaints

The effectiveness of self-regulation in radio

Privacy

Regulation of adult content

Radio station 2UE

Advertising

ABC and SBS Radio

Chapter 5 (PDF format) (Word format)

Telecommunications

Introduction

Regulation of carriage of information by telephony and the Internet

The Telecommunications Industry Ombudsman Scheme

Self-regulatory codes of practice

Complaints-handling process

The effectiveness of regulation of the carriage of information

Criticisms of the self-regulatory scheme

Inefficient development of self-regulatory codes

Inadequate coverage of the self-regulatory model

Monitoring and enforcement mechanisms

Inadequate standard for data protection

Regulation of content of information on the Internet

Internet Industry Codes of Practice

Complaints-handling process

Privacy

Distinction between carriage and content

Chapter 6 (PDF format) (Word format)

Media Complaints Commission

Introduction

Sectors included in the MCC

Advertising Standards Board

Sectors excluded from the MCC

Media, Entertainment and Arts Alliance

Telecommunications Industry Ombudsman

Structure of the Media Complaints Commission

Benefits of the Media Complaints Commission

Privacy

Complaints-handling process

More effective enforcement of self-regulatory codes

Increased awareness of the complaints-handling process

Minority Report by ALP Senators (PDF format) (Word format)

Minority Report by Senator Stott Despoja Australian Democrats (PDF format) (Word format)

Appendix 1 Conduct of Inquiry (PDF format) (Word format)

Appendix 2 List of Submissions (PDF format) (Word format)

Appendix 3 List of Additional Information (PDF format) (Word format)

Appendix 4 Witnesses at Hearings (PDF format) (Word format)

Appendix 5 Australian Press Council Statement of Principles (PDF format) (Word format)

Appendix 6 Media, Entertainment and Arts Alliance: Australian Journalists’ Association Section - Code of Ethics (PDF format) (Word format)

Appendix 7 Federation of Australian Commercial Television Stations, Code of Practice (PDF format) (Word format)

Appendix 8 Federation of Australian Radio Broadcasters, Commercial Radio Codes of Practice and Guidelines(PDF format) (Word format)

Appendix 9 Australian Broadcasting Corporation Code of Practice(PDF format)

Appendix 10 Special Broadcasting Service Corporation Codes of Practice(PDF format)

Appendix 11 Internet Industry Association Codes of Practice(PDF format)

Appendix 12 Australian Association of National Advertisers Code of Ethics(PDF format) (Word format)