Appendix 1

Government response to the recommendations of the Independent Review of the APS

Summary of responses to recommendations
Recommendation number and summary
Summary of response
1: Implement APS transformation through strong leadership, clear targets, and appointment of a secretary-level transformation leader
Agreed
2a: Undertake regular capability reviews to build organisational capability
2b: Promote continuous improvement through the PM&C Citizen Experience Survey, APS census, external advice and better performance reporting
Agreed
3: Drive APS transformation and build capability with innovative funding mechanisms
Noted
4: Build the culture of the APS to support a trusted APS, united in serving all Australians
Agreed
5: Promote a shared understanding of the APS and its role alongside the Executive and Parliament
Agreed in part
the government did not agree with the recommendation to amend the Public Service Act 1999
6: Develop and embed an inspiring purpose and vision to unite the APS in serving
the nation
Agreed
7: Reinforce APS institutional integrity to sustain the highest standards of ethics
Agreed in part
the government did not agree with the recommendation to amend the Public Service Act 1999
8: Harness external perspectives and capability by working openly and meaningfully with people, communities and organisations, under an accountable Charter of Partnerships
Agreed in part
the government noted the recommendation for a review of privacy, freedom of information (FOI) and record-keeping arrangements
9: Use place-based approaches to address intergenerational and multi-dimensional disadvantage
Agreed in part
the government stated that rather than develop a new framework, the Secretaries Board would first undertake cross-portfolio analysis on place-based approaches
10: APS to work in genuine partnership with Aboriginal and Torres Strait Islander peoples
Agreed in part
the government noted the recommendation that Parliament consider establishing an additional parliamentary committee on Indigenous Affairs
11: Strengthen APS partnerships with ministers by improving support and ensuring clear understanding of roles, needs and responsibilities
Agreed in part
the government did not agree to change arrangements for advisors
12: APS to work closely with the states and territories to jointly deliver improved services and outcomes for all Australians
Not agreed
13: Improve funding, structure, and management of digital functions across the APS
Agreed in part
the government noted the proposal to move the Digital Transformation Agency to a stand-alone central department
14: Conduct ICT audit and develop whole-of-government ICT blueprint
Agreed
15: Build data and digital expertise across the service by applying the professions model and creating centres of excellence
Agreed in part
the government stated that centres of excellence already existed
16: Deliver simple and seamless government services, integrated with states, territories and other providers
Agreed
17: Adopt common enabling tools and services to support efficiency, mobility, and collaboration
Agreed
18: Share and protect data for better services and policies, and make data open by default
Agreed
19: Develop a whole-of-service workforce strategy to build and sustain the way the APS attracts, develops and utilises its people, to ensure that it can perform its functions
Agreed in part — the government stated that it would not abolish the Average Staffing Level (ASL) rule and continue to use the ASL to manage the size of the APS
20: Establish an APS professions model and a learning and development strategy to deepen capability and expertise
Agreed
21: Improve mobility, support professional development, and forge strong linkages with other jurisdictions and sectors
Agreed in part — the government stated that it would not introduce a mandatory requirement that experience in two or more portfolios or sectors be a pre-requisite for appointment to the SES
22: Standardise and systematise performance management to drive a culture of high achievement
Agreed
23: Identify and nurture current leaders and staff with potential to become future APS leaders
Agreed
24: Overhaul recruitment and induction to reflect best practice, use APS’s employee value proposition and target mid-career and senior talent outside the APS
Agreed in part
25: Strengthen the APS by recruiting, developing and promoting more people with diverse views and backgrounds
Agreed in part — the government stated that the Secretaries Board did not consider additional goals and strategies were needed to advance work to increase diversity and inclusion across the APS
26: Embed a culture of evaluation and learning from experience to underpin evidence-based policy and delivery
Agreed in part — citing advice from the Secretaries Board, the government did not agree to systematic changes to Cabinet and Budget advice processes
27: Embed high-quality research and analysis and a culture of innovation and experimentation to underpin evidence-based policy and delivery
Agreed in part — the government stated that the Secretaries Board did not consider it necessary to formalise publication of research in new protocols or similar
28: APS to provide robust advice to the Government that integrates and balances the social, economic and security pressures facing Australians
Agreed in part — the government stated that the Secretaries Board did not consider it necessary to establish a new Integrated Strategy Office within PM&C
29: Establish dynamic portfolio clusters to deliver government outcomes
Agreed
30: Ensure that Machinery of Government changes are well planned and evaluated, enabling a dynamic and flexible APS that responds swiftly to government priorities
Noted — the government stated that decisions on machinery of government changes are a matter for the Prime Minister
31: Review form, function and number of government bodies to make sure they remain fit for purpose
Agreed in part
32: Streamline management and adopt best practice ways of working to reduce hierarchy, improve decision-making, and bring the right APS expertise and resources
Agreed
33: Move toward common core conditions and pay scales over time to reduce complexity, improve efficiency and enable the APS to be a united high-performing organisation
Not agreed
34: Ensure APS capital is fully funded, sustainable and fit for purpose, and capable of delivering policy and services as intended by the Government
Agreed
35: Deliver value for money and better outcomes through a new strategic, service-wide approach to using external providers
Agreed in part — the government stated that Secretaries Board would further consider the proposal for a broader framework for the APS use of external providers
36: Provide robust and responsive advice to support governments deliver priorities through improved budget prioritisation
Agreed in part — the government did not agree with the recommendation to review the Charter of Budget Honesty Act 1998
37: Strengthen the primacy, role and performance of Secretaries Board within the public service
Agreed in part — citing advice from the Secretaries Board, the government did not agree that the Secretaries Board required additional legislative or ministerial authority
38: Clarify and reinforce APS leadership roles and responsibilities
Not agreed
39a: Ensure confidence in the appointment of all agency heads
39b: Ensure that performance management of Secretaries is robust and comprehensive
39c: Ensure that robust processes govern the termination of secretaries’ appointments
Agreed in part — citing advice from the Secretaries Board, the government did not agree with initiatives in recommendations 39a and 39c
40: Reform and energise the APSC as a high-performing and accountable central enabling agency
Agreed
Source: Department of the Prime Minister and Cabinet, Delivering for Australians. A world-class Australian Public Service: The Government’s APS reform agenda, 13 December 2019, pp. 15–26.

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