Chapter 2

Review of selected reports

2.1        The committee has selected the annual reports of the following bodies for closer examination:

Department of Finance

Secretary's review

2.2        Ms Jane Halton AO PSM, Secretary of the Department of Finance[1] (Finance), provided an informative and concise review for 2015-16. In addition to highlighting significant achievements for the year, the review also sets out the priorities for the year ahead, a summary of the department's financial performance and an acknowledgement of the value of the staff contribution to the department's achievements.[2]

2.3        Some of the highlighted achievements are set out below:

Annual performance statement

2.4        This year's annual report includes for the first time an annual performance statement which addresses performance measures set out in the Portfolio Budget Statements (PBS) for the Finance Portfolio and the department's Corporate Plan for 2015-16. Therefore, the performance chapter in this year's report follows a significantly different structure to previous years. The new structure is organised around the corporate plan's purposes, rather than outcomes and programs as in previous reports. The chapter's introduction provides a useful explanation of the new framework to performance reporting and refers the reader to Appendix A which maps the relationship between the purposes and the outcomes and programs.[4]

2.5        It was noted that the development of the department's aspiration and purposes as set out in the corporate plan:

gave clarity to the department's organisational focus, drove cultural change, and supported service delivery to government and the community and better decision-making. Critically, the corporate plan underpinned Finance's performance against its purposes.[5]

2.6        The report's chapter on performance begins with a discussion organised by the organisation's four 'purposes' as specified in the corporate plan. For each 'purpose' there follows a discussion of the activities, performance summary and highlights.

2.7        Following this discussion, the report includes the annual performance statements for the department which were signed off by the accountable authority, in this instance the Secretary. Results against performance criteria are presented for each purpose outlined in the corporate plan. It is noted that of the 39 performance criteria, 35 were achieved, three were partially achieved and one was not achieved. An explanation for the failure to fully achieve three criteria was included and the report advised that the reasons were because:

2.8        The criterion not met related to the failure to achieve an 80 per cent level of Comcover fund members having achieved their identified level of risk maturity as measured in the Comcover Benchmarking Program. The discussion advised that the achievement of risk maturity is dependent on entities taking time to build capability and 'Finance undertook a range of activities to support entities to improve their risk management capability and identify the level of risk management maturity that is appropriate for them.'[7]

2.9        Finance's guidance on the preparation of annual performance statements advise that:

To demonstrate the fulfilment of its purpose(s) entities will need to clearly map (or attribute) the performance information from the Portfolio Budget Statements to the entities' purpose(s). This mapping will service to establish a clear read between the entity's corporate plan, relevant Portfolio Budget Statements, annual performance statements and the annual report, and ensure that the reader can clearly see how (and how well) the entity is fulfilling its purpose(s).[8]

2.10      As performance information is now grouped under each 'purpose' according to the corporate plan, rather than sequentially by outcomes and programs and set out in the PBS, the read between the PBS and the annual report was not as clear as in previous years. However, it is noted that for each performance criterion, a page number reference was included for its location in the corporate plan and/or the PBS. The inclusion of the page reference greatly assisted in reading between the criteria in the source documents and the results in the annual report.

2.11      The performance chapter concludes with an 'Overarching analysis of performance against Finance's purposes' which summarised the changes to the performance framework, the 2015-16 results, and factors impacting on the operating environment. The committee considers the performance information was clear and demonstrated the department's progress in meeting its purposes and achievement of outcomes. The mix of quantitative and qualitative performance measures reflects the diversity of Finance's responsibilities.

Financial performance

2.12      The report's section on financial performance is satisfactory and includes the required information under section 17AF of the PGPA Rule. Finance reported an operating surplus of $113.5 million in 2015-16 which was largely attributed to favourable external factors affecting property valuations and lower insurance claims for the department. It was noted that this surplus was $72.8 million more than the revised surplus estimates of $40.7 million published in the Finance Portfolio PBS for 2016-17.[9]

2.13      The report included a case study outlining a new streamlined approach to preparing the department's financial statements which it described as 'making them less technical and more accessible to non-accountants.'[10] The new template reduced the length of the financial statements from 143 pages in 2014-15 to 79 pages in 2015-16. It was explained that the changes are in line with guidance from the ANAO, Finance's whole-of government reporting requirements, and the Australian Accounting Standards. The report also noted that:

The Australian National Audit Office commended the innovative approach, which achieved efficiencies for the department without affecting the quality of information.[11]

2.14      Finance's financial statements received an unqualified audit opinion from the ANAO.[12]

General comments

2.15      Finance's 2015-16 annual report is a comprehensive and well-presented report which complies with the new reporting requirements for non-corporate Commonwealth entities under the PGPA Rule. The report is concise and easy to navigate and concentrates on core requirements, keeping extraneous information to a minimum. The report clearly articulates the department's performance against its purposes and is a model report for annual reporting under the new Commonwealth performance framework.

Department of the Prime Minister and Cabinet

Secretary's review

2.16      The Secretary of the Department of the Prime Minister and Cabinet (PM&C), Dr Martin Parkinson AC PSM, provided a comprehensive overview for the reporting period which was described as a busy time for the department since his arrival in January 2016. In particular, he highlighted the recent change of leadership - with two departmental secretaries and two Prime Ministers; in addition to the planning for the general election in July, which involved the preparation for briefing the incoming government. Dr Parkinson noted that the department had 'delivered on all the elements of its core purpose of advising and supporting the government of the day.'[13]

2.17      Some of the highlighted achievements included:

2.18      Section 17AD(a) of the PGPA Rule, which requires the annual report to include a review by the accountable authority for the period, does not prescribe the content and this is left to the discretion of the accountable authority. Supporting guidance from Finance, suggests some inclusions, including significant issues and developments, an overview of performance and financial results, and the outlook; and for portfolio departments, consideration may also be given to cover some of these areas across the portfolio.[15] The Secretary's review focussed on the achievements of the department during 2015-16 and meets the requirements under the PGPA Rule. The committee also notes that discussion of outstanding issues, obstacles or challenges is also a useful inclusion in the introductory remarks of a report.

Annual performance statement

2.19      The report's performance information was let down by the quality of the corporate plan, which forms the basis of the performance statement. PM&C's Corporate Plan 2015-19 did not include the criteria for measuring performance in achieving the department's purpose. Therefore, the annual report only included results against the performance measures listed in the relevant PBS's and PAES, and not the corporate plan.

2.20      The PGPA Rule requires corporate entities to prepare a corporate plan under section 16E. Item 4(c) requires corporate plans to include how an entity will measure and assess its performance:

Including any measures, targets and assessments that will be used to measure and assess the entity's performance for the purposes of preparing the entity's annual performance statements under section 16F [of the PGPA Rule].[16]

2.21      Additionally, the PM&C corporate plan failed to use some terminology set out in the PGPA Rule, for example, describing it's 'purposes' as 'strategic priorities'. While the report did footnote this discrepancy, these types of inconsistencies did not assist in reading between the documents. Finance's Resource Management Guide explains the importance of this relationship:

Many of the minimum content requirements for entities' corporate plans are linked to the content requirements for annual performance statements...This alignment recognises the close relationship between the main components of the framework. The annual performance statements report on the actual results achieved in the reporting period against criteria set out in the corporate plan.[17]

2.22      PM&C's report did address what it described as 'deficiencies in the department's performance statement for 2015-16' in the annual report and noted that:

In moving towards a more mature model the department's Corporate Plan 2016-20 provides clearly identifiable purposes, revised activities, and approaches to improve how PM&C will measure its performance going forward. A focus for PM&C will be the provision of periodic performance reporting to management throughout the 2016-17 financial year. In delivering these improvements the department will work with both the Department of Finance and the Australian National Audit Office in order to ensure that expectations are fully met.[18]

2.23      The results for deliverables and KPIs are set out in the performance statement under two broad headings of 'Prime Minister and Cabinet' and 'Improving the lives of Indigenous Australians'; the latter being one of the department's purposes. A clearer attribution of the results back to the department's purposes and references to the outcomes and programs would have assisted in linking the performance statement back to corporate plan and PBS/PAES, facilitating a clearer read between the documents. However, the report includes an overarching statement that:

During 2015-16, the department achieved its three purposes by meeting the deliverables and KPIs'. This is evidenced by the delivery of a range of outcomes, though feedback received from key stakeholders, positive public comments and internal assessment of the department's outputs.[19]

2.24      As noted earlier, Finance's guidance on the preparation of performance statements explains the importance of the annual performance statements to clearly map performance information from the PBS and corporate plan to the achievement of the entity's purpose, facilitating a clear read between the documents.[20]

2.25      The annual performance statement includes all the deliverables and KPIs as set out in the relevant PBS/PAES with results.[21] The report indicated that all KPIs were either met or were 'on track'. The supporting discussion is generally helpful in illuminating the result. However, as the committee has commented previously, the omission of a target does not facilitate an informed assessment of the result.[22] That is, if the KPI was met, by how much; and if the result was 'on track', how far off (or on) the target result was it?

2.26      PM&C's Corporate Plan 2016-20, published in August 2016, more closely follows the structure set out in the PGPA Rule and associated guidance material. It clearly sets out the department's purposes and how performance will be measured against the purposes. With the updated corporate plan forming the basis for future annual performance statements, the committee expects to see improvement in PM&C's performance information in next year's annual report.

Financial performance

2.27      The report's section on financial management provides a good summary of financial performance of departmental and administered activities, and meets the requirements of section 17AF of the PGPA Rule. It is noted that in relation to financial performance of departmental activities, the department recorded a technical operating deficit of $26.2 million; however, recorded an operating surplus of $1.8 million after excluding non-cash adjustments results, which were summarised as following:

2.28      The ANAO issued an unmodified audit opinion on the department's financial statements.[24]

Appendix C – Registrar of Indigenous Corporations Report 2015-16

2.29      Appendix C of the annual report contains the 2015-16 report on the Office of Registrar of Indigenous Corporations Report (ORIC). This is the second year of its inclusion and follows the recommendation of this committee for this arrangement following ORIC's move into the PM&C Portfolio.[25]

2.30      The appendix provides a useful summary of the operations of ORIC for the reporting period, including statistics on registered corporations, provision of services, information and advice, reporting compliance, and formal examinations. Of particular note was the inclusion of funding and expenditure figures for ORIC for 2015-16, where a deficit of $0.037 million was reported.[26] This committee had previously commented on the lack of financial information for ORIC that was publicly available and commends PM&C for including it in this year's report.[27] The appendix also includes the staff figure for ORIC at 30 June 2016, and the percentage of staff identifying as Aboriginal and Torres Strait Islander. This inclusion of financial and staffing information enhances ORIC's accountability to the Parliament in relation to its operations and is appreciated by the committee.[28]

General comments

2.31      The PM&C Annual Report 2015-16 is informative and generally follows the reporting requirements for a non-corporate Commonwealth entity under the PGPA Rule. While the committee acknowledges that the transition to the new performance framework may take time to bed down, it was disappointed at PM&C's progress for the 2015-16 financial year in regard to the development of the Corporate Plan 2015-19. With the publication of the Corporate Plan 2016-20 the committee is optimistic that this will form the basis for stronger performance reporting in future reports.

Department of Parliamentary Services

Secretary's review

Overview

2.32      The 2015-16 annual report for the Department of Parliamentary Services (DPS) includes the first yearly review by the new Secretary, Mr Rob Stefanic, who was appointed to that position on 14 December 2015. The review provides an informative account of the year in review and summarises significant developments and activities in relation to the following areas:

2.33      The review noted the critical findings of recent reviews and audits concerning the performance of the department, including from this committee, and detailed reforms to processes and governance arrangements which have been implemented in response to these:

The reforms have been important to enable us to be more transparent in the way we conduct our business, more accountable and more strategic in our decision-making. Above all the reforms aid us in being more responsive to the needs of the Parliament and our parliamentarians.[30]

2.34      The Secretary concluded his remarks by focussing on future directions and outlined a personal review of DPS commenced upon appointment to the position and will aim to achieve better services for parliamentarians and the parliamentary institution and ensure appropriate stewardship of Parliament House.[31] He advised that:

...my analysis has covered areas such as the effectiveness of the current structure to support the core business of parliament; challenges with staff capability and culture; and opportunities for improvement and innovation.[32]

2.35      The 2014-15 annual report noted that in August 2015, the Presiding Officers tasked the Parliamentary Service Commissioner to undertake a review of the capacity of DPS to fulfil its role to serve the Parliament efficiently and effectively.[33] An update on the review was not located in the current report. While the review was the responsibility of the Parliamentary Service Commissioner, follow-up on the status of the review, including DPS involvement, in the 2015-16 annual report would have been useful given its significance to inform the future structure, systems and staffing of the department for the efficient and effective running of the national Parliament.

Heritage management

2.36      The Secretary's discussion on heritage management touched on some issues which have been monitored by the committee in recent years. The committee has chosen to look at these in further detail.

2.37      Following the committee's two inquiries into the performance of DPS in the 43rd and 44th Parliaments, an area of ongoing interest to the committee is the heritage management of Parliament House. In particular, in the committee's final report of its second inquiry which was tabled in September 2015, it expressed its disappointment and frustration at the lack of progress in regards to the Conservation Management Plan (CMP) and Design Principles (DP) documents which form the basis of the heritage framework and which were originally announced in October 2012.[34] In the course of that inquiry, DPS also advised that the development of the CMP and the DP would take precedence over the completion of The Architect's Design Intent for Parliament House, Canberra: Central Reference Document (CRD).[35] At the conclusion of that inquiry, the committee recommended that:

...DPS dedicate the necessary resources to have the final Conservation Management Plan and the Design Principles completed by 30 October 2015 and take the necessary steps to have the Centre Reference Document completed by 30 September 2017.[36]

2.38      In the committee's previous examination of the DPS Annual Report for 2014-15, it noted the department's failure to complete the CMP and DP within expected timeframes, and the absence of an explanation in the annual report.[37]

2.39      In the Secretary's review in this year's annual report, the status of these documents, which remained incomplete, is addressed:

Following my appointment, I intended to expedite the finalisation of the Conservation Management Plan (CMP) and Design Principles (DP) documents. As at 30 June 2016, attempts were being made to seek to resolve a series of issues with the consultants engaged to produce the CMP and DP, following concerns raised by Mr Giurgola's moral rights representatives.[38]

2.40      Given the continued delay with these documents, the inclusion of a more detailed explanation and an updated timeframe for the delivery of the documents would have been expected in the annual report.

2.41      On 12 October 2016 the committee received information from DPS in advance of the Supplementary Budget Estimates 2016-17 hearings advising that the CMP and DP have been terminated. The advice did not include detail on the reasons for the termination:

Following consultation with the original designers of Parliament House (and moral rights holder's representatives), the Conservation Management Plan and Design Principles projects have been terminated. It will be beneficial to direct resources to resuming and completing the Central Reference Document as the 'single source of truth' on the design intent for Australian Parliament House.[39]

2.42      DPS further advised that the CRD will now be prioritised:

The...CRD project was discontinued in May 2004 and remains incomplete. Finalising the CRD will be a priority for DPS. DPS has contracted Ms Pamille Berg to revise the existing chapters and complete the remaining chapters, and work recommenced in July 2016. Given Ms Berg's other professional commitments, it is anticipated that this project will take three years to complete. As each chapter is completed, it will be promulgated to ensure there is no delay to informing works on the building. Priority has been given to chapters that are likely to facilitate planned capital works projects. The CRD will provide a strong and permanent foundation for a detailed design integrity framework.[40]

2.43      Further information on the CMP and the DP was sent to the committee on 16 February 2017, prior to the Additional Estimates 2016-17 hearings. This information provided minimal further detail on the decision to terminate the development of these documents:

In 2016, work on the...CMP and the...DP was ceased for the following reasons:

2.44      As these developments occurred after the 2015-16 annual reporting period, the committee expects to see a comprehensive explanation in the next annual report outlining the reasons why the development of these documents has so greatly diverged from their required purpose and, ultimately, resulted in their termination. Particularly as the committee has heard evidence to the contrary from DPS over recent years indicating that these projects were progressing well. In November 2014, the committee was advised:

Significant progress has been made on the development of a conservation management plan and design principles documents to support the management of Parliament House's heritage and moral rights obligations.[42]

2.45      In March 2015, the committee was advised:

...we will be pretty far advanced by the middle of this year in having completed design principles and a conservation management plan.[43]

2.46      The committee looks forward to DPS's next annual report to assist the committee in better understanding the discrepancy between the positive picture of the development of the CMP and DP presented to the committee and the seemingly abrupt decision to terminate these projects.

2.47      The Secretary in his review in the 2015-16 annual report also commented on the status of the CRD:

Importantly, I have recommenced the project to complete the Central Reference Document (CRD), which was discontinued in 2004. When complete, the CRD will provide a comprehensive account of the architect's intent in the design of the building and its surroundings, and will provide text to guide the daily management of APH.[44]

2.48      However, from the evidence received by the committee, it would appear that DPS was still considering the CRD and attempting to engage the provider to progress the project, but with the CMP and DP taking priority. The committee heard from DPS at the Budget Estimates hearing on 25 May 2015 that:

We have previously said on a number of occasions there is a need to complete the central reference document. The discussion that I had with Pamille Berg early in May was again about appraising her of that piece of work and discussing how we will take it forward. We have funds allocated to progress that piece of work. At the moment we are focusing on the design principles and the conservation management plan. As resources are freed up we will be completing the CRD as well.[45]

2.49      On 4 October 2015, Dr Dianne Heriot, while acting as Secretary of DPS, confirmed that discussions were still underway:

Completion of the CRD is a highly specialised task. DPS has had initial discussions with the preferred provider, who has indicated they would not be available to commence work on the project until next financial year.[46]

2.50      The committee is pleased to note that, in line with the committee's recommendations in 2012 and 2015,[47] the completion of the CRD has finally been prioritised and that work has recommenced, but is nonetheless disappointed by the wasted time and resources directed towards the CMP and DP and which delayed progress on the CRD. The lost time and opportunities are particularly resonant given the sad passing of the principal architect of Parliament House, Mr Romaldo Giurgola AO, on 16 May 2016.

2.51      Further, given the rationale for prioritising the CMP and DP above the CRD in earlier evidence to the committee, a fuller explanation for this turnaround in approach is needed. For example, the committee previously heard about the advantages of the CMP and DP and the limitations of the CRD as a management tool:

[The CRD] does not include conservation policies and strategies, or management guidelines. While it was originally felt that the CRD could be used as a management document, its structure and narrative style is not suited for this purpose.

[DPS] has engaged heritage expertise to prepare a Conservation Management Plan (CMP). The CMP will...apply heritage best practice principles to the management of the heritage values of Parliament House (which include the design values of the building). A CMP is the recognised industry best-practice tool to manage the heritage values of a place. The CMP will help deliver a holistic and integrated approach to the medium and long term management and conservation of Parliament House. The principal architect of Parliament House, Mr Romaldo Giurgola AO, is being consulted during this process.

The development of the CMP is considered the highest priority for managing the heritage of Parliament House. DPS has allocated funds to the development of the CMP, rather than completion of the CRD, as the CMP will provide clear management guidance. DPS does not intend to complete the CRD at this stage. However, the CRD will be one of the primary source documents used to develop the CMP, as well as remaining as a valuable resource document.

DPS has also engaged recognised expertise to develop a set of Design Principles for Parliament House. The Design Principles are to be generated from the work of, and discussions with Mr Giurgola. These Principles will be [sic] central in informing CMP policies and recommendations; and will provide a concise, permanent reference source of the vision and key concepts in the design of Parliament House.

The CMP and Design Principles documents will provide a source of reference material and guidance that will allow streamlined decision-making and enable greater efficiencies in managing maintenance and capital works activities while appropriately managing heritage values of Parliament House. The CMP will also provide recommendations on how to manage changes to the building as work practices of the Parliament of Australia evolve.[48]

2.52      Even though it appears that the decision to abandon the CMP and DP was taken shortly after completion of the annual report, the committee would expect to see a more fulsome explanation of the 'issues' alluded to in the annual report.

2.53      The Secretary noted in the annual report that the work on the CRD, and that of a new Archive unit, will be managed by the Parliamentary Librarian 'given the Library's expertise in research and information retrieval'.[49] The committee will continue to closely monitor DPS's updates on this project which it recommended be provided before each round of estimates hearings.

Parliamentary Librarian's review

2.54      The Parliamentary Librarian, Dr Dianne Heriot, provided an informative review of the operations and budget of the Parliamentary Library in the last financial year, and an overview of the outlook for 2016-17. She advised that 2015-16 was a busy year for the Parliamentary Library, noting that its services were utilised by every senator and member, and that support was provided through over 13,000 completed requests for individually commissioned information and analysis. It was noted that this number was unusually high for an election year.[50]

2.55      Dr Heriot also noted that in 2015-16 the Library issued 267 new or refreshed research publications and there were more than 6.7 million online uses of the Library's in 2015-16.[51]

2.56      The digital delivery of services and products continued to be a focus for the Library in 2015-16. Dr Heriot revealed that as at 30 June 2016 over 41.2 per cent of the Library collection was available in digital form, highlighting the impressive statistic that there were 4.44 million uses of the Library's online collections and databases during 2015-16.[52]

Annual performance statement

2.57      DPS' first annual performance statement is comprehensive and well structured. The statement reflects the performance criteria set out in the DPS PBS 2015-16 and the DPS Corporate Plan 2015-19. The DPS PBS 2015-16 includes KPIs but, as noted in previous years, does not include deliverables. The inclusion of a reference to the criterion source aided facilitating a clear read between the documents. In transitioning to the new performance framework, DPS reviewed the existing KPIs as set out in its previous PBS and its Corporate Plan includes an introduction to the new performance information:

The new targets for the KPIs were established after an extensive process of review and analysis of our previous performance. The department considers these targets acceptable as they reflect the targets known to the parliament and are realistic performance expectations over the coming years. The targets will be reviewed on an annual basis with adjustments made as necessary to be in line with benchmarking with other cultural institutions and ensure DPS is delivering high quality services.[53]

2.58      The committee is pleased to see the inclusion of targets for all KPIs to provide a clear basis to measure achievement of each criterion. The reliance on the occupant satisfaction survey for some DPS services, for example security, is noted. The committee reiterates it view set out in earlier reports,[54] that while an occupant survey is clearly an important and valuable measurement tool, benchmarking against professional standards may also be beneficial.

2.59      The performance statement presents results for each criterion and comparative results for three financial years in a tabular format. This is followed by methodology, where relevant, and an analysis of results, including discussion of factors impacting on the achievement or otherwise of results.

2.60      The performance statement concludes with an analysis of performance against the department's 'purpose'.[55] It notes that DPS achieved 11 of the total of 19 KPIs in the PBS and Corporate Plan. This is set out in a single table with a useful summary of all KPIs with the 2015-16 target, 2015-16 results, including a tick or cross indicating achievement or failure, and the differential. This is followed by a discussion of issues which impacted on DPS not achieving some KPIs for each of the department's programs and some of the initiatives undertaken to address these and improve performance in 2016-17. For Program 1 – Parliamentary Services, the report notes:

While there have been some sound achievements, DPS acknowledges there is more work to be done to improve our performance, including consideration of measures applied.

In addition to performance improvement, there were areas in which DPS did not perform to required levels and as a result did not achieve the targets for these measures. In each of these areas, specific activities have been undertaken or are underway to address the underlying issues that contributed to the failure to achieve the identified performance targets.[56]

2.61      In relation to Program 2 – Parliament House Works Program, the failure to achieve the four KPIs for this program in 2015-16 is noted and an explanation of the factors impacting on the department's ability to meet the KPI targets was provided:

These include the impact of the unexpected recall of Parliament in the autumn recess following prorogation and the earlier budget sitting, on the maintenance timetable, and the construction related to the building security works which has had a range of impacts across APH. As a result, a number of planned programs of work were not able to progress. Lead times required to reschedule, particularly contracted work, meant these works were subsequently unable to be completed before the end of the financial year. Once the required arrangements were in place, the tempo of maintenance works under way was significantly increased.[57]

Parliamentary Library performance

2.62      The Annual Performance Statement's criterion 4 measures the percentage of the Parliamentary Library's KPIs set out in the annual Library Resource Agreement that have been achieved against a target of 90 per cent. The report notes that '[the] Parliamentary Library Service metric is an index to captures [sic] all of the service standards or key performance indicators for the Parliamentary Library that are approved by the Presiding Officers in the Library's Annual Resource Agreement'.[58] The Performance Statement reported a result of 93.3 percent for 2015-16.

2.63      The analysis that follows notes that the Library met the majority of its KPIs in 2015-16 with the 'key' exception being the result of 93 per cent for the client satisfaction which was only slightly below the target of 95 per cent.[59]

2.64      Part 5 of the annual report which contains the Parliamentary Librarian's review, included a detailed performance report which used indicators to assess quality, quantity and price of services. Comparative results over four years were presented in tabular format for deliverables, KPIs and price indicators, with supporting discussion.[60]

Financial performance

2.65      The annual report provided a comprehensive summary of financial performance. It noted that DPS recorded an operating loss of $19.7 million in 2015-16 which it attributed as being:

primarily caused by $19.1 million in depreciation and amortisation, which is not funded through revenue appropriations but rather through the department's capital budget. $0.6 million of the remaining loss was due to the movement in the bond rate, which increased the department's leave liability, and a minor overspend in supplier expenses.[61]

2.66      The result compares to an operating surplus of $10.9 million (excluding unfunded depreciation) in 2014-15 which followed two years of deficits.[62]

2.67      The Parliamentary Librarian provided a comprehensive summary of the Parliamentary Library's financial performance in 2015-16. The Parliamentary Library is funded through a Resource Agreement between the Parliamentary Librarian and the Secretary of DPS[63] which Dr Heriot explained maintains the Parliamentary Library's independence. The 2015-16 Resource Agreement provided the Library with an operating budget of $16.428 million and a capital budget of $2 million. The actual expenditure for the financial year was reported as $16.36 million in operational funding and $1.854 million in capital. The Librarian advised that the final end of year result was closely aligned to the available budget, but noted there was significant internal variation to the anticipated expenditure, where employee costs were under-spent by 5 per cent ($0.710 million) and operational funds not needed for employee costs were redirected to the information resources budget.[64]

2.68      She advised that the 2015-16 Agreement 'provided stable operational funding to support the Library's operations' and 'will continue to be closely managed to ensure resources are deployed to greatest effect.'[65]

2.69      The department received an unqualified audit opinion from the ANAO on its financial statements.[66]

General comments

2.70      The DPS annual report is an informative document which aligns with the reporting requirements of a non-corporate Commonwealth entity under the performance framework. The annual performance statement was strong, with results against measures clearly presented with useful supporting discussion.

Australian National Audit Office

Auditor-General's review

2.71      The foreword by the Auditor-General, Mr Grant Hehir, provides a useful overview of the agency's activities and achievements in 2015-16, including the change program the organisation is undergoing. He notes issues which impacted on performance and discusses the outlook for the year ahead. In particular he highlighted the following areas of focus for the agency during the year:

2.72      The Auditor-General noted that the office did not meet its target number of performance audits during the reporting period and commented on the impact of the double dissolution of the 44th Parliament and the organisation's change program, noting that:

Normal work continued in the caretaker period and while the ANAO has taken the opportunity to recalibrate our work program, the change processes...have meant that we would not have met our target of 49 performance audits in 2015-16 even if Parliament had not been dissolved.[68]

2.73      The Auditor-General also set out particular areas of attention in the year ahead. These included improving the efficiency and effectiveness of the financial statements audit program through exploration of new data tools and expanding the communication processes of audit findings.[69]

2.74      The review also discussed some particular areas of interest to the committee in relation to the timeframe for annual reporting and the auditing of annual performance statements prepared under the new performance framework.

2.75      The committee was pleased to note the Auditor-General's general support for the introduction of an earlier annual reporting date for entities, which would impact on the ANAO's timeframe for the completion of financial audits of entities. The committee notes the Joint Committee of Public Accounts and Audit (JCPAA) in its inquiry into the Development of the Commonwealth Performance Framework explored this issue and reported that bringing the delivery and tabling dates forward for annual reports was under active consideration by Finance; and was considered feasible by the Auditor-General in regard to the earlier completion of audits of financial statements.[70] The Auditor-General noted his support for this approach:

The ANAO supports the Department of Finance's endeavour to have future annual reports tabled in a more timely manner and will continue to work with entities to ensure earlier audit completion. The implementation of a reduced disclosure regime for Australian Government entities could also enhance the ability of entities to complete their financial statements in a shorter timeframe.[71]

2.76      While the committee welcomes the ANAO's commitment to consider ways to accommodate earlier annual reporting, it would however look closely at any changes leading to 'a reduced disclosure regime for Australian Government entities' and their implications.

2.77      The Auditor-General in his review also discussed the issue of auditing the new annual performance statements. As the review sets out, under Division 1A of the Auditor-General's Act 1997, audits of annual performance statements can only be undertaken when requested by either the Minister for Finance or the responsible minister. Therefore, the Auditor-General explained that:

This means that without such a request the Parliament receives a lower level of assurance over the quality of performance statements included in annual reports than it does over financial statements where an audit opinion is mandatory.[72]

2.78      The JCPAA also discussed this issue at a public hearing on its current inquiry into the Commonwealth Performance Framework on 23 November 2016 where it was noted by Finance that, while there is not currently a routine independent assurance audit of the annual performance statements, the governance arrangements bring the performance information under the internal audit regime:

Those documents are issued under the authority of the accountable authority, whether that is a chief executive of whether it is a board, and there are obligations on the audit committees of those organisations to examine the processes by which those things are produced. If you like, the chain of assurance is up to the accountable authority, who signs, with the support of the audit committees that primarily comprise independents and are chaired by independents.[73]

2.79      The Auditor-General cautioned the JCPAA at that hearing that a routine auditing function of annual performance statements may be difficult to implement at this early stage of the new framework:

The nature of audit work is to provide assurance over the veracity of information. While that can be done reasonably—not easily but directly with respect to quantitative information, because you can look at the quality of the systems that underpin the construction of the performance information—as we are moving to this mixture between qualitative and quantitative information, that is where it is quite important that the qualitative statements have an evidence base underpinning them. I think there will be a bit of time before you get to the robustness in the performance statements around that.[74]

2.80      Given the above evidence, the committee was pleased to note that the Auditor-General in his review advised of progress in relation to this issue:

The ANAO has developed methodology to audit performance statements, which will be tested through performance audits of selected entities in the coming year.[75]

2.81      The committee looks forward to future advice from the Auditor-General on the results of the implementation of this auditing methodology.

Annual performance statement

2.82      The ANAO's first annual performance statement is well structured and presents a clear picture of the agency's performance in 2015-16. The ANAO's purpose as defined in its 2015-16 Corporate Plan[76] is stated up front and an analysis of performance against the purpose follows. It was noted that the ANAO had achieved its purpose and discussed some of the internal and external factors which impacted on results for 2015-16.[77]

2.83      The ANAO's performance information is thorough. Results are presented against performance criteria outlined in the relevant PBS and the corporate plan. It was noted that the corporate plan's performance measures included a target. These measures were similar to the deliverables and KPIs from the PBS, in addition to some new criteria. Like Finance's performance statement, the statement helpfully included page references to the relevant source document for each performance criterion which assisted in navigating between the documents. Results are presented for each criterion followed by a discussion, including how the criterion was measured and an explanation where the target was not achieved. It was noted that of the 16 performance criteria eight were achieved, and of those not achieved, some were very close to the target.

Financial performance

2.84      An informative and concise report on the ANAO financial performance was included, meeting the requirements under section 17AF of the PGPA Rule. This section began with details of the office's funding sources and revenue, noting that in addition to the departmental and special appropriations funding, the office receives revenue from the provision of audit-related services, rental income, grant funding and other miscellaneous sources which are accounted for as revenue and retained for use by the ANAO. However, the revenue received for fees charged for the provision of audits of financial statements of Commonwealth entities and companies is accounted for as administered funds and paid directly into Consolidated Revenue.[78]

2.85      The agency reported an operating net deficit of $0.401 million for 2015-16, which it explained was:

driven by a $0.814 million adjustment being made to long service leave expenses as a result of the movement in the 10-year government bond rate from 3 per cent to 2 per cent.[79]

2.86      This result compares to operating surpluses of $0.925 million (2014-15) and $0.444 million (2013-14) for the two preceding years.[80]

2.87      The discussion of financial performance also summarised expense and revenue impacts over the year and provided a comparison of financial performance to the previous year.[81]

2.88      The ANAO's financial statements received an unmodified opinion by the independent auditor appointed under Clause 1 of Schedule 2 of the Auditor-General Act 1997.[82]

General comments

2.89      The 2015-16 annual report of the ANAO has been reduced by 50 pages from the previous year: from 146 to 96 pages. This significant reduction in length appears to be largely due to the absence of some of the previously included appendices for the summary of performance reports tabled and the addresses by the Auditor-General for the year in review. In the 2014-15 annual report these appendices totalled 29 pages. The ANAO website has the facility to list performance reports tabled by financial year and the ability to bring up a summary of each. The website also has a similar helpful function for the Auditor-General's speeches. The committee believes this is a satisfactory alternative to making this information publicly available rather than in the annual report.

2.90      The committee also notes the absence of case studies and photographs in this year's report which has contributed to the reduced length. The 2015-16 report is efficiently designed to maximise information per page without detracting from the standard of presentation or ability to navigate the report. The committee commends this approach which facilitates ease of navigation while fulfilling the most important purpose of the annual report in conveying the required information under the PGPA Rule.

2.91      The annual report includes the mandatory compliance index for the requirement under the PGPA Rule which assisted in examining the report. However, it was noted that there were some errors in the page references for some items. For example, the letter of transmittal was incorrectly referenced as being on page 90 instead of page 3; and information relating to sections 17AG(2)(b)(i)-(iii) of the PGPA Rule dealing with the fraud control certification were listed as being on page 91 when they appear to be on page 21 of the report.

2.92      Overall, the committee commends the 2015-16 annual report of the ANAO which it considers to be clear, concise and compliant with the relevant reporting requirements for non-corporate Commonwealth entities.

Indigenous Business Australia

Chair's review

2.93      The Chair of Indigenous Business Australia (IBA), Mr Eddie Fry, provided an introductory review in the annual report which highlighted improvements to IBA's three programs in 2015-16.

2.94      He noted that, under the Equity and Investments Program, the IBA launched the Indigenous Prosperity Funds and continued to grow the Indigenous Real Estate Investment Trust. He noted that:

Overall, the program generated more than $23 million in financial benefit to Indigenous Australian through financial returns, salaries and wages, training benefits and procurement.[83]

2.95      In regard to the Business Development and Assistance Program, Mr Fry noted that the number of business loans provided was 49 which was lower than expected. He explained that this result was impacted by changes within the internal enterprise network to align with customers' needs and the business life cycle. He also highlighted that under this program, 593 Indigenous people were in jobs created or supported by IBA business loan customers.[84]

2.96      Within the Indigenous Home Ownership Program, Mr Fry advised that the temporary measures to address housing affordability issues faced by IBA customers which were put in place in March 2015, including an additional interest rate discount, were continued into 2015-16 and would be superseded by policy changes from 1 July 2016. Mr Fry also highlighted the introduction of the Remote Indigenous Home Loan product which aims to improve opportunities for home ownership in remote areas.[85]

Annual Performance Statement

2.97      As a corporate Commonwealth entity, the IBA is required to prepare a corporate plan and annual performance statement under the new performance framework. The IBA 2015-16 Corporate Plan Strategy towards 2019 is available on the IBA website and is well structured and set out in accordance with the requirements of section 16E of the PGPA Rule.

2.98      The IBA's performance measures as set out in the corporate plan are essentially the same as the KPIs and deliverables in the PM&C Portfolio PBS 2015-16, except for some additional new measures which have been helpfully noted. The annual performance statement clearly sets out performance results against these measures in a tabular format for each of the three programs. To assist in navigation, each table provides a page reference to the source document, the result against the target, and a final 'Achieved' column with a tick or cross providing a quick reference on whether the target was met.[86]

2.99      The committee notes that, across the three programs, the IBA met or exceeded 13 criteria out of a total of 21. Each program includes an informative analysis of the performance results, including discussion of contributing factors for some measures not being met in 2015-16. The performance statement concludes with a brief overall analysis of performance against the IBA's purposes.[87] The committee was impressed with IBA's informative and concise annual performance statement which meets the requirements of section 16F of the PGPA Rule.

Financial performance

2.100         The IBA annual report provides a useful overview of the agency's financial performance for the year under review, including the operating result, income and expenditure and asset holdings. IBA's consolidated operating result for 2015-16 was a surplus of $18.5 million, and compares to a surplus of $12.1 million for the previous year. It is further noted that valuation losses forming part of other comprehensive income amounted to $2.2 million, making the total comprehensive income a surplus of $16.4 million.[88]

2.101         The report also noted that total income had increased from $191.5 million in 2014-15 to $225.1 million in 2015-16 and was attributed mainly to the sale of goods and services. IBA's total expenses were $206.3 million in 2015-16, an increase from the previous year's expenses of $179.1 million. IBA's total assets at 30 June 2016 were valued at $1.3 billion, which was a significant increase of $62 million from the previous year, and was primarily attributed to the increase in the value of the home loan portfolio.[89]

2.102         The report's financial 'snapshot' also provided a useful discussion of the impact of the broader economic context on the organisation's financial position, particularly in relation to the downward trend in interest rates during 2015-16. In relation to the Reserve Bank of Australia's cutting of the benchmark cash rate by 25 basis points in May 2016 to 1.75 per cent, the report noted:

These rates have impacted interest incomes from the home loan and business loan portfolios but have generally had a positive impact on IBA's concessional rate loan valuations discounts. IBA's investment portfolio has increased with the establishment of the Indigenous Prosperity Funds and increase in property values. Industrial and retail portfolios have remained steady while tourism has continued to decline.[90]

2.103         The report also provided a breakdown of consolidated annual income which is a mix of departmental receipts from the Australian Government and self-generated revenue. In 2015-16 it was noted that IBA received $34 million in departmental receipts and $190 million in self-generated revenue.[91]

2.104         IBA received an unqualified audit opinion on its 2015-16 financial statements.[92]

ASC Pty Ltd

Compliance with reporting requirements for Commonwealth companies

2.105         The ASC Pty Ltd (ASC) is a proprietary company limited by shares registered under the Corporations Act 2001 where all shares issued in the capital of ASC are owned by the Minister for Finance. As a wholly owned government company the ASC is subject to the PGPA Act.[93] Section 5(2) of the PGPA Rule also identifies the ASC as a government business enterprise, in addition to its status as a Commonwealth company. Therefore, the annual report of the ASC is required to be prepared in accordance to Part 3-3 of the PGPA Rule 2014 which prescribes requirements for annual reports of Commonwealth companies and includes disclosure requirements for government business enterprises.

2.106         The 2016 annual report's letter of transmittal states that the report has been prepared in accordance with the PGPA Act and approved by the Board. However, the report does not strictly adhere to the structure and content for reports of Commonwealth companies under the PGPA Rule. The ASC's 2016 annual report closely follows the format and structure of the 2015 annual report and has not been updated to reflect the new reporting requirements. It is noted that previous reports of the ASC also failed to closely adhere to the superseded reporting requirements under the Commonwealth Companies (Annual Reporting) Orders 2011.[94] The omission of the mandatory compliance index for annual reporting requirements in this, and previous, annual reports of the ASC has not assisted in checking reports for all mandatory inclusions.

2.107         The ASC appears to have failed to publish on its website a corporate plan beginning from the 2015-16 financial year as one could not be located. Finance guidance on the preparation of corporate plans for Commonwealth companies is applicable to corporate plans that begin on or after 1 July 2015, and advise that '[f]rom the 2015-16 financial year onwards, companies must publish their corporate plans on their websites by 31 August each year'.[95] The ASC 'Statement of Corporate Intent 2016-21' is available on the ASC website and even though it is not called a 'corporate plan', the document states that it has been prepared in accordance with section 95(1) of the PGPA Act and the PGPA Rule.

2.108         It is noted that Commonwealth companies are not required to prepare an annual performance statement as are Commonwealth entities. However, Finance guidance notes that:

Under section 27A of the PGPA Rule, companies are still required to report in their annual reports, on the actual performance results achieved against the performance information outlined in their corporate plans.[96]

2.109         The failure of the ASC to publish a corporate plan beginning from the 2015-16 financial year, therefore meant the 2015-16 annual report was not able to report against the plan's performance measures to demonstrate achievement of its purpose.

2.110         The committee notes that other Commonwealth companies did manage to make better progress in transitioning to the requirements under the new performance framework. For example, the Aboriginal Hostels Limited, a wholly owned Commonwealth company within the PM&C Portfolio and under the committee's oversight, prepared a corporate plan for 2015-19 which is available on its website and prepared its 2015-16 annual report in accordance with the PGPA Rule including a compliance index. The committee further notes another Commonwealth company identified as a GBE under section 5 of the PGPA Rule, Moorebank Intermodal Company Limited, has prepared a corporate plan for 2015-19 and the annual report in accordance with the requirements under the PGPA Rule.

2.111         Noting that the ASC now has in place a Statement of Corporate Intent for 2016-21, which summarises its corporate plan, the committee hopes to see the next annual report of the company prepared in accordance with the relevant requirements under the PGPA Rule, with the inclusion of the compliance index.

2.112         Notwithstanding the absence of a compliance index for the reporting requirements under the PGPA Rule, the report was examined for compliance with the relevant information required. The report generally included the information required; however, the absence of a compliance index means that when an item is not located the reader is left uncertain on whether it was omitted because there was a 'nil' return for that item. For example, section 28E(m) requires information on particulars of judicial decisions or decisions of administrative tribunals made that had a significant effect on the operations of the company; and section 28E(n) requires particulars of any report on the company during the reporting period by parliamentary committees or statutory oversight officers or bodies. The absence of any reference to these items implies that there were no relevant decisions about, or reports on, the ASC, but a clear statement to that effect would assist in ensuring clarity on this item.

Performance information

2.113         The ASC reported a strong performance for the 2015-16 financial year, recording an after tax profit of $26.6 million.[97] This compares to a $21.9 million after tax profit for the previous year, and a $3.8 million loss in 2014.[98]

2.114         The Chairman, Mr Bruce Carter, highlighted the completion of the HMAS Farncomb's two-year full-cycle docking ahead of the contract date, which he noted was the first Collins Class submarine to do so as part of the new maintenance regime. He noted that '[t]his achievement demonstrates how defence and industry can work together to achieve the Government's objectives.'[99]

2.115         The Chairman also provided an update on progress with the Air Warfare Destroyer Project where he advised that shipbuilding was progressing at a rapid pace with several milestones met:

Ship 01's main engines and generators were "lit off" - meaning the ship is now selfpowered and commenced sea trials in September 2016. Ship 02 completed hull consolidation on 17 December 2015 and as at 4 July 2016 was 72% complete. This means it will be at an advanced state of completion for its planned launch in December 2016. Ship 03’s keel was laid in on 19 November 2015 and all off-site blocks have been delivered to ASC for consolidation and outfit.[100]

2.116         He further noted the future projects which present opportunities for the ASC, including the Australian build of the Future Submarines, Offshore Patrol Vessels and Future Frigates.[101]

2.117         In relation to the future submarine project the Chief Executive Officer, Mr Stuart Wiley, advised that the ASC welcomed the selection of DCNS as the winner of the competitive evaluation process for the Future Submarine Project and advised that the ASC has:

...started working collaboratively with DCNS to share our unique understanding of Australia's submarine requirements and conditions and are well-positioned to assist with this project from the earliest possible stages.

ASC's experience, track record, people and facilities will assist to achieve regionally superior submarines. We have the largest and most capable submarine platform workforce in Australia that will be critical to ensuring a seamless transition into two classes of operational submarines and delivering an enduring and potent submarines force for the nation.[102]

2.118         The Chief Executive Officer ASC Shipbuilding, Mr Mark Lamarre, also discussed progress in Air Warfare Destroyer Project, in addition to highlighting shipbuilding productivity improvements achieved through the company's Five Point Plan. He noted that as at 30 June 2016, the ASC achieved a 38 per cent cost improvement on Ship 02 compared to Ship 01; and more than 30 per cent improvement on Ship 03 from Ship 02. He noted that higher productivity was achieved on follow on ships through a:

....keen focus on providing our tradespeople the material and documentation they require at the right time in the correct configuration, an ardent focus on applying lessons learnt, and by applying a strategy of moving workscope from the water to earlier stages of construction.[103]

2.119         The report included more detailed discussion on the Collins Class Submarine Program and the Hobart Class Air Warfare Destroyer Program. The report also included reports on infrastructure development, the company's safety and environmental performance, a broad overview of workforce statistics and training programs, and corporate governance.

2.120         It was noted that the corporate governance section of the report included limited detail on executive remuneration: excluding superannuation and performance incentives, it was indicated that five employees received remuneration of $300,000 or above, and 10 employees received remuneration below $300,000.[104]

2.121         The committee notes that the NBN Co Limited, a similar category of body to the ASC under the section 5 of the PGPA Rule, that is, a Commonwealth company and a GBE, has provided a detailed 'remuneration report' in its 2015-16 annual report:

The purpose of the Remuneration report is to set out the principles and the remuneration strategy nbn [sic] applies to remunerate key management personnel...

The report also aims to demonstrate how the remuneration policy is aligned to our goals and strategic imperatives, enabling performance-based reward and supporting the retention of high calibre Executives to achieve our goals by 2020 and beyond.[105]

2.122         The NBN report discloses detailed information on the remuneration of both the non-executive directors and senior executives within the organisation for the current and previous financial year. The information provides a breakdown which includes where relevant, directors' fee, the base salary and fees, short-term incentives, non-cash benefits, superannuation contributions, long service leave and termination benefits.[106]

2.123         The committee commends this comprehensive and transparent approach and would hope to see the ASC follow this example in future annual reports.

2.124         It is further noted that on 18 February 2017, the Minister for Finance announced measures to increase transparency and accountability in executive remuneration for GBEs:

I have written to all Chairs of government business enterprises to remind them that in setting executive remuneration they needed to be conscious of community expectations in relation to remuneration practices for government owned businesses as well as their requirements to attract effective leaders for their organisations in a competitive market environment.

They have also been asked to provide greater transparency of their executive remuneration arrangements in their future Annual Reports.

All government business enterprises have been asked to make public all relevant information in relation to its executive remuneration arrangements for the 2015-16 reporting period.[107]

2.125         The committee welcomes the government's action and looks forward to the release of the required information by GBEs by 28 February 2017[108] and increased transparency in future annual reports.

Senator James Paterson
Chair

Navigation: Previous Page | Contents | Next Page