Footnotes

Chapter 2

[1]        Steve O'Neil, Parliamentary Library E-Brief, "Job Network, the 3^rd Contract', issues 11 August 2003 and updated 26 September 2003, available from: https://www.aph.gov.au/library/intguide/ECON/JobNetwork.htm accessed 13 May 2009.

[2]        Hon Mal Brough MP, Minister for Employment Services, Media Release, 'Top performers Offered New Job Network business, 23 October 2002; Christopher Jay, 'JobSearch network in for another reorganisation', 11 October 2002.

[3]        Matthew Thomas, Parliamentary Library, Research paper no. 15, 2007-08, 'A review of developments in the Job Network', 24 December 2007, pp. 2-3.

[4]        Cherelle Murphy, 'New-look Job Network revealed', AFR, 28 March 2003, p. 15.

[5]        Sen the Hon Amanda Vanstone, Ministerial Statement ' Reforming Employment Assistance - Helping Australians Into Real Jobs, 20 August 1996.

[6]        For a comprehensive discussion of the purchaser-provider model in relation to employment services see Productivity Commission Report, pp 3.5-3.18.

[7]        Productivity Commission, Independent Review of the Job Network, Inquiry report No. 21, Canberra, 3 June 2002, pp. xxv-xxvi.

[8]        Productivity Commission, Independent Review of the Job Network, Inquiry report No. 21, Canberra, 3 June 2002, p. 3.5

[9]        ANAO Audit Report No. 32 2006-07, Administration of the Job Seeker Account, p. 32.

[10]      See http://www.workplace.gov.au/NR/rdonlyres/B2BB34FD-5BD8-448F-A280-83366B736F56/0/JNP_StarRating_web.pdf for a description of the system. See also ANAO Audit Report No. 6 2005-06, Implementation of Job Network Employment Services Contract 3, pp. 140-149 and Access Economics, Final Report, Independent Review of the Job Network Provider Star Ratings Method for the Steering Committee of the Review, March 2002.

[11]      DEWR, Submission to the Productivity Commission Independent Review of Job Network, January 2002, p. 41.

[12]      Productivity Commission, Independent Review of the Job Network, Inquiry report No. 21, Canberra, 3 June 2002, p. 4.16.

[13]      ANAO Audit Report No. 6 2005-06, Implementation of Job Network Employment Services Contract 3, p. 140.

[14]      Ibid, pp. 148-149.

[15]      Ibid., p. 148; Access Economics, Final Report, Independent Review of the Job Network Provider Star Ratings Method for the Steering Committee of the Review, March 2002.

[16]      See the following ANAO reports: Audit Report No.7 1998-99 Management of the Implementation of the new Employment Services market; Audit report No 44, 1999-2000 Management of Job Network Contacts; Audit Report 51, 2004-05 DEWR's Oversight of Job Network Services to job Seekers; Audit Report 6, 2005-06 Implementation of Job Network Employment Services Contracts 3; Audit Report 49, 2005-06 Job Placement and Matching Services; Audit Report 32, 2006-07 Administration of the Job Seeker Account; Audit Report 38, 2007-08 Administration of the Job Network Service Fees and; Audit Report 17, 2008-09 Administration of Job Network Outcome Payments.

[17]      J. Quiggin, 'Contracting out: promise and performance', Economic and Labour relations review, 13:1, 2002. Note: The Parliamentary Library 2007 research paper notes that the OECD was heavily reliant on information provided by the Coalition Government and as a result the findings solely mirror those reported by DEWR in its earliest evaluations of the Job Network.

[18]      Productivity Commission, Independent Review of the Job Network, Inquiry report No. 21, Canberra, 3 June 2002.

[19]      Access Economics, Final Report, Independent Review of the Job Network Provider Star Ratings Method for the Steering Committee of the Review, March 2002.

Chapter 3

[1]        DEEWR, Submission 12, pp. 6-7.

[2]        Ibid., p. 7.

[3]        Ibid., p. 9.

[4]        Information available from: http://www.workplace.gov.au/NR/rdonlyres/978EBA80-B53E-4282-A1AC-FBCECEB4FF48/0/Job_Services_AustraliaSupport_for_Providers_and_Affected_Staff_to_Transition.pdf, accessed 19 May 2009.

[5]        DEEWR, Submission 12, p. 19.

[6]        Ms Golightly, DEEWR, Committee Hansard, 11 June 2009, p. 82.

[7]        Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 30.

[8]        Ms Golightly, Committee Hansard, 11 June 2009, p. 83.

[9]        DEEWR, Submission 12, p. 19.

[10]      Clayton Utz, Submission 9, p. 1.

[11]      Clayton Utz, Submission 9, p. 3.

[12]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 43.

[13]      MTC Work Solutions, Submission 4, p. 4.

[14]      NESA, Submission 13, p. 10.

[15]      Catholic Social Services Australia, Submission 17, p. 7.

[16]      Australian Council of Social Service, Submission 18, p. 5.

[17]      MercyCare, Submission 8, p. 6.

[18]      Job Futures, Submission 2, p. 4.

[19]      MercyCare, Submission 8, p. 7.

[20]      Mr Peter Davidson, ACOSS, Committee Hansard, 11 June 2009, p. 40.

[21]      NESA, Submission 13, p. 6.

[22]      Ms Sally Sinclair, NESA, Committee Hansard, 11 June 2009, p. 55.

[23]      For example see MercyCare, Submission 8, p. 6; Mr Ashley Reid, MercyCare, Committee Hansard, 11 June 2009, p. 8; Ms Karen McLaughlan, WAYS, Committee Hansard, 11 June 2009, p. 26; Ms Tracy Adams, CEO BoysTown, additional information, 15 June 2009; Mr Peter Davidson, ACOSS, Committee Hansard, 11 June 2009, p. 36.

[24]      Ms Malisa Golightly, DEEWR, Committee Hansard, 11 June 2009, p. 97.

[25]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 29.

[26]      Senate Education, Employment and Workplace Relations Committee - Legislation, Estimates Hansard, 1 June 2009, pp. 29-30.

[27]      Information available from: http://www.workplace.gov.au/NR/rdonlyres/F1F6E72D-FE92-46CD-8704-6655479B6403/0/Job_Services_AustraliaThe_Tender_Process.pdf accessed 19 May 2009.

[28]      Note: A 1-5 star rating system was used to compare providers during the contract.

[29]      NESA, Submission 13, p.5.

[30]      MercyCare, Submission 8, p. 3.

[31]      Ibid., p. 5.

[32]      Mr Ashley Reid, Committee Hansard, 11 June 2009, p. 4.

[33]      Catholic Social Services Australia, Submission 17, p. 3.

[34]      Mr Peter Davidson, Committee Hansard, 11 June 2009, p. 35.

[35]      Jobs Australia, Submission 16, p. 2.

[36]      NESA, Submission 13, p. 3.

[37]      Request for Tender for Employment Services 2009-12, p. 84.

[38]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, pp. 29-30.

[39]      Joondalup Youth Support Services, Submission 1, p. 2.

[40]      Indigenous Directions and Development Limited, Submission 5, p. 1.

[41]      Waverley Action for Youth Services, Submission 7, p. 5.

[42]      Ms Tracy Adams, Committee Hansard, 11 June 2009, p. 44.

[43]      NESA, Submission 13, p. 14; Mr Frank Quinlan, Committee Hansard, 11 June 2009, p. 11; Ms Wilma Gallet, Submission 21, p. 4.

[44]      Catholic Social Services Australia, Submission 17, p. 7.

[45]      Mr Frank Quinlan, Committee Hansard, 11 June 2009, p. 10.

[46]      Mr Ashley Reid, CSSA, Committee Hansard, 11 June 2009, p. 11.

[47]      Waverley Action for Youth Services, Submission 7, p. 2.

[48]      Ms Malisa Golightly, DEEWR, Senate Estimates Hansard, 1 June 2009, p. 31.

[49]      MercyCare, Submission 8, p. 3.

[50]      Ibid., p. 7.

[51]      ASU, Submission 10, p. 2.

[52]      Waverley Action for Youth Services, Submission 7, p. 1.

[53]      Ibid., p. 2

[54]      Mr Barry Sheehan, Committee Hansard, 11 June 2009, p. 9.

[55]      ACOSS, Submission 18, p. 5.

[56]      Mr Frank Quinlan, Committee Hansard, 11 June 2009, p. 2.

[57]      BJL Connecting Communities, Submission 3, p. 1.

[58]      See for example Samuel Gregg, Playing with Fire – Churches, Welfare Services and Government Contracts, Centre for Independent Studies, Issue Analysis, 14 August 2000.

[59]      John Dalziel, 'Welfare role tests the faith, The Australian, 16 August 2000.

[60]      See Adele Horin, 'Cash-poor job agencies have given ethics the sack: report', Sydney Morning Herald, 23 November 2006, p. 3; David Abello and Helen MacDonald, 'Job Network: Changing Community Sector values', The Drawing Board: An Australian review of Public Affairs, Volume 3, Number 1, July 2002; Misha Schubert, 'Job Network fails to help neediest', The Age, 21 July 2005, p. 9.

[61]      See also the concerns regarding the funding model raised by the Joondalup Youth Support Services, Submission 1, p. 4.

[62]      Mr Frank Quinlan, Committee Hansard, 11 June 2009, p. 9.

[63]      Professor Richard Mulgan, Submission 14, p. 1.

[64]      Professor Richard Mulgan, Submission 14, p. 2.

[65]      Ibid.

[66]      Ibid.

[67]      Ibid., p. 3.

[68]      Mr Frank Quinlan, Committee Hansard, 11 June 2009, p. 3.

[69]      Mr Ashley Reid, Committee Hansard, 11 June 2009, p. 3.

[70]      Waverley Action for Youth Services, Submission 7, p. 6.

[71]      Mr Ashley Reid, Committee Hansard, 11 June 2009, p. 3.

[72]      Mr Barry Sheehan, Committee Hansard, 1 June 2009, p. 5.

[73]      Mr Ashley Reid, Committee Hansard, 11 June 2009, p. 4.

[74]      Mr Ashley Reid, Committee Hansard, 11 June 2009, p. 12.

[75]      Mr David Thompson, Committee Hansard, 11 June 2009, p. 77.

[76]      Mr Frank Quinlan, Committee Hansard, 11 June 2009, p. 6.

[77]      Mr Ashley Reid, Committee Hansard, 11 June 2009, p. 7.

[78]      Mr Frank Quinlan, Committee Hansard, 11 June 2009, p. 7.

[79]      Also mentioned by Mr David Thompson, Committee Hansard, 11 June 2009, p. 71.

[80]      Mr Frank Quinlan, Committee Hansard, 11 June 2009, p. 12.

[81]      Mr Frank Quinlan, Committee Hansard, 11 June 2009, p. 7.

Chapter 4

[1]        NESA, Submission 13, pp. 9-10.

[2]        Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 36.

[3]        Senate Estimates Hansard, 1 June 2009, p. 36.

[4]        Senate Estimates Hansard, 1 June 2009, p. 39.

[5]        Senate Estimates Hansard, 1 June 2009, p. 43.

[6]        House of Representatives Hansard, 15 June 2009, pp. 108-109.

[7]        Senate Hansard 16 June 2009, p. 16.

[8]        Committee Hansard, 11 June 2009, p. 87.

[9]        DEEWR Communication Protocol, additional information, 22 June 2009.

[10]      Senate Hansard, 18 June 2009, p. 7.

[11]      The Hon Brendan O'Connor MP, Media Release, '$4 billion new employment services – Job Services Australia', 1 April 2009.

[12]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, pp. 34-35.

[13]      Nicola Berkovic, 'Coalition calls for job tender inquiry', The Australian, 7 April 2009, p. 4; Alexander Symonds, 'Job firms can ask why', AFR, 7 April 2009, p. 7.

[14]      MercyCare, Submission 8, p. 7.

[15]      MercyCare, Submission 8, p. 8.

[16]      Mr Barry Sheehan, Committee Hansard, 11 June 2009, p. 5.

[17]      Try Youth and Community Services, Submission 23, p. 3.

[18]      NESA, Submission 13, p. 9.

[19]      Mr Peter Davidson, Committee Hansard, 11 June 2009, p. 33.

[20]      Mr Barry Sheehan, Committee Hansard, 11 June 2009, p. 5.

[21]      Ms Karen McLaughlan, Committee Hansard, 11 June 2009, p. 27.

[22]      Job Futures, Submission 2, p. 4.

[23]      Ms Wilma Gallet, Submission 21, pp. 6-7.

[24]      Ms Sally Sinclair, Committee Hansard, 11 June 2009, p. 56.

[25]      Patricia Karvelas, 'Job agencies banned from transferring paper records' The Australian, 28 April 2009, p. 4.

[26]      ANAO, Audit Report No. 6 2005-06, Implementation of Job Network Employment Services Contract 3, pp. 104-108.

[27]      Mr Ashley Reid, Committee Hansard, 11 June 2009, p. 15.

[28]      Ibid., p. 16.

[29]      Ms Karen McLaughlan, Committee Hansard, 11 June 2009, p. 25.

[30]      Ms Tracy Adams, Committee Hansard, 11 June 2009, p. 49.

[31]      Mr David Thompson, Committee Hansard, 11 June 2009, p. 73.

[32]      Figures of job losses reported in the media vary wildly with numbers between 1000-5000.

[33]      ASU, Submission 10, p. 2.

[34]      MercyCare, Submission 8, p. 7; Mr Ashley Reid, Committee Hansard, 11 June 2009, pp. 11-12.

[35]      Mr Ashley Reid, Committee Hansard, 11 June 2009, pp. 11-12.

[36]      Ibid., p. 17.

[37]      Mr Frank Quinlan, Committee Hansard, 11 June 2009, p. 17.

[38]      Mr Joseph Ryan, Committee Hansard, 11 June 2009, p. 20.

[39]      Mr Russell King, Committee Hansard, 11 June 2009, p. 28.

[40]      Alexander Symonds, 'Job Services may put 1000 out of work' AFR, 3 April 2009, p. 5.

[41]      NESA, Submission 13, p. 5.

[42]      Catholic Social Services Australia, Submission 17, p. 10.

[43]      Productivity Commission, Independent Review of the Job Network, Inquiry report No. 21, Canberra, 3 June 2002, p. XLVII.

[44]      Government response to the Productivity Commission response available at: http://parlsec.treasurer.gov.au/DisplayDocs.aspx?pageID=&doc=publications/2002/JobNetwork.htm&min=igc accessed 26 May 2009.

[45]      DEEWR, Submission 12, p. 17.

[46]      Mr Frank Quinlan, Committee Hansard, 11 June 2009, p. 2.

Government Senators' Report

[1]        Minister for Employment Participation, Hon Brendan O'Connor MP, Speech to the National Employment Services Association National Conference, 15 August 2008.

[2]        Minister for Employment Participation, Hon Brendan O'Connor MP, PM Transcript, 'Government unveils new employment services system', 1 April 2009. Note: The objective of reduced administration is mentioned in the RFT on p. 5.

[3]        DEEWR, Submission 12, pp. 6-7.

[4]        DEEWR, Submission 12, p. 7.

[5]        DEEWR, Submission 12, p. 8.

[6]        Ms Sally Sinclair, NESA, Committee Hansard, 11 June 2009, p. 53.

[7]        DEEWR, Submission 12, pp. 8-9.

[8]        NESA, Submission 13, p. 12.

[9]        Ms Sally Sinclair, NESA, Committee Hansard, 11 June 2009, p. 57; NESA, Submission 13, p. 12.

[10]      Mr Peter Davidson, Australian Council of Social Services, Committee Hansard, 11 June 2009, p. 31.

[11]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 23.

[12]      DEEWR, Submission 12, p. 11.

[13]      Ibid.

[14]      Information available from: http://www.deewr.gov.au/Employment/JSA/Pages/EmployerBrokers.aspx#program accessed 5 June 2009.

[15]      DEEWR, Submission 12, p. 12.

[16]      Hon Brendan O'Connor MP, Media Release, '$4 billion new employment services – Job Services Australia', 1 April 2009.

[17]      Hon Brendan O'Connor MP, Media Release, '$4 billion new employment services – Job Services Australia', 1 April 2009.

[18]      DEEWR, Submission 12, p. 12.

[19]      Brotherhood of St Laurence, Submission 19, p. 6.

[20]      Hon Julia Gillard, MP, Joint Media Release with Prime Minister Kevin Rudd and Hon Brendan O'Connor MP, 'Immediate Employment Services to Support Retrenched Workers', 24 February 2009.

[21]      DEEWR, Submission 12, p. 12.

[22]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 24.

[23]      DEEWR, Submission 12, p. 13.

[24]      BoysTown, Submission 11, p. 9.

[25]      NESA, Submission 13, p. 12.

[26]      DEEWR, Submission 12, p. 15.

[27]      DEEWR, Submission 12, p. 13.

[28]      Productivity Commission, Independent Review of the Job Network, Inquiry report No. 21, Canberra, 3 June 2002, p. 3.5.

[29]      Productivity Commission, Independent Review of the Job Network, Inquiry report No. 21, Canberra, 3 June 2002, p. XLVII.

[30]      Government response to the Productivity Commission response available at: http://parlsec.treasurer.gov.au/DisplayDocs.aspx?pageID=&doc=publications/2002/JobNetwork.htm&min=igc accessed 26 May 2009.

[31]      Ms Malisa Golightly, DEEWR, Committee Hansard, 11 June 2009, p. 83.

[32]      DEEWR, Submission 12, p. 17.

[33]      Brotherhood of St Laurence, Submission 19, p. 6.

[34]      See Joondalup Youth Support Services, Submission 1, p. 4; Ms Annette Gill, Committee Hansard, 11 June 2009, pp. 65- 66.

[35]      BJL Connecting Communities, Submission 3, p. 1.

[36]      Professor Richard Mulgan, Submission 14, pp. 1-3.

[37]      NESA, Submission 13, p. 4.

[38]      Mr David Thompson, Committee Hansard, 11 June 2009, pp. 76-77.

[39]      Anglican Media, 'Church split over new job services contracts', 8 April 2009.

[40]      DEEWR, additional information, 19 June 2009.

[41]      Ms Sally Sinclair, NESA, Committee Hansard, 11 June 2009, p. 53 and p. 55.

[42]      Information available from: http://www.pc.gov.au/projects/study/not-for-profit accessed 12 June 2009.

[43]      NESA, Submission 13, pp. 13-14; Ms Sally Sinclair, NESA, Committee Hansard, 11 June 2009, p. 54; Ms Golightly, DEEWR, Committee Hansard, 11 June 2009, p. 84.

[44]      Ms Sally Sinclair, NESA, Committee Hansard, 11 June 2009, p. 55.

[45]      DEEWR, Submission 12, p. 29.

[46]      Request for Tender for Employment Services 2009-12, p. 3.

[47]      DEEWR, Submission 12, p. 19.

[48]      Ibid.

[49]      MTC Work Solutions, Submission 4, p. 1.

[50]      MTC Work Solutions, Submission 4, p. 1.

[51]      Ms Sally Sinclair, NESA, Committee Hansard, 11 June 2009, p. 58.

[52]      DEWR Submission to the Productivity Commission Independent Review of Job Network, January 2002, p. 59.

[53]      Ms Golightly, Committee Hansard, 11 June 2009, p. 84.

[54]      Information available from: http://www.workplace.gov.au/NR/rdonlyres/F1F6E72D-FE92-46CD-8704-6655479B6403/0/Job_Services_AustraliaThe_Tender_Process.pdf accessed 19 May 2009.

[55]      Information available from: http://www.workplace.gov.au/workplace/Publications/Purchasing/EmploymentServices2009-12/ accessed 19 May 2009.

[56]      Jobs Australia, Submission 16, p. 2.

[57]      DEEWR, additional information, 22 June 2009.

[58]      Information available at: http://www.workplace.gov.au/NR/rdonlyres/CEA2DC1E-7128-47D7-BBB1-17F2E8CED65E/0/Debriefing_Schedule.pdf accessed 19 May 2009.

[59]      Request for Tender for Employment Services 2009-12, p. 61.

[60]      Information available from: http://www.workplace.gov.au/NR/rdonlyres/F1F6E72D-FE92-46CD-8704-6655479B6403/0/Job_Services_AustraliaThe_Tender_Process.pdf accessed 19 May 2009. See also Estimates Hansard, 1 June 2009, p. 33.

[61]      Jobs Australia, Submission 16, p. 2; Mr Barry Sheehan, Committee Hansard, 11 June 2009, p. 11; Ms Sally Sinclair, NESA, Committee Hansard, 11 June 2009, p. 53 and 59.

[62]      Clayton Utz, Submission 9, pp. 1-3.

[63]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 30.

[64]      Job Services Australia – The Tender Process, available from: http://www.workplace.gov.au/NR/rdonlyres/F1F6E72D-FE92-46CD-8704-6655479B6403/0/Job_Services_AustraliaThe_Tender_Process.pdf accessed 12 May 2009.

[65]      Information available from: http://www.workplace.gov.au/NR/rdonlyres/F1F6E72D-FE92-46CD-8704-6655479B6403/0/Job_Services_AustraliaThe_Tender_Process.pdf accessed 19 May 2009.

[66]      Information available from: http://www.workplace.gov.au/NR/rdonlyres/F1F6E72D-FE92-46CD-8704-6655479B6403/0/Job_Services_AustraliaThe_Tender_Process.pdf accessed 19 May 2009.

[67]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 29.

[68]      BoysTown, Submission 11, p. 4.

[69]      Ms Tracy Adams, CEO BoysTown, Committee Hansard, 11 June 2009, p. 44.

[70]      Ms Golightly, Committee Hansard, 11 June 2009, p. 98.

[71]      Ibid.

[72]      DEEWR, additional information, 22 June 2009.

[73]      DEEWR, Additional information, 22 June 2009.

[74]      Ms Golightly, Committee Hansard, 11 June 2009, p. 99.

[75]      Ms Golightly, Committee Hansard, 11 June 2009, p. 96.

[76]      Ms Golightly, Committee Hansard, 11 June 2009, pp. 96-97.

[77]      Ms Golightly, Committee Hansard, 11 June 2009, p. 97.

[78]      Ms Golightly, Committee Hansard, 11 June 2009, p. 98.

[79]      Ibid.

[80]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, pp. 29-30.

[81]      Information available from: http://www.deewr.gov.au/Employment/JSA/Documents/FINAL%20AAF%20Fact%20Sheet.pdf accessed 12 May 2009.

[82]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 27.

[83]      Ms Golightly, Committee Hansard, 11 June 2009, p. 94.

[84]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 32.

[85]      David Abello and Helen MacDonald, 'Job Network: changing Community Sector values', The Drawing Board: An Australian Review of Public Affairs, Volume 3, Number 1, July 2002, p. 54.

[86]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 33.

[87]      Request for Tender for Employment Services 2009-12, p. 83.

[88]      Request for Tender for Employment Services 2009-12, p. 92.

[89]      MTC Work Solutions, Submission 4, p. 2.

[90]      Job Futures, Submission 2, p. 43.

[91]      MTC Work Solutions, Submission 4, p. 2.

[92]      Ibid.

[93]      Ms Sally Sinclair, Committee Hansard, 11 June 2009, pp. 54-55.

[94]      Ms Annette Gill, Committee Hansard, 11 June 2009, p. 65.

[95]      Ms Golightly, Committee Hansard, 11 June 2009, p. 96.

[96]      Available from: http://www.workplace.gov.au/workplace/Programmes/JobNetwork/JobNetworkPerformance.htm

[97]      Hon Brendan O'Connor MP, Minister for Employment Participation, Media release, 'New steps to measure provider performance outlined', 9 September 2008.

[98]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, pp. 54-55.

[99]      Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 55.

[100]    Senate Education, Employment and Workplace Relations Committee - Legislation, Estimates Hansard, 1 June 2009, p. 36; Ms Golightly, DEEWR, Committee Hansard, 11 June 2009, p. 88.

[101]    Hon Brendan O'Connor MP, Media Release, '$4 billion new employment services – Job Services Australia', 1 April 2009.

[102]    Hon Brendan O'Connor MP, Media Release, '$4 billion new employment services – Job Services Australia', 1 April 2009.

[103]    Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 28.

[104]    Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 31.

[105]    Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 31.

[106]    NESA, Submission 13, p. 11.

[107]    Ibid.

[108]    BoysTown, Submission 11, p. 4.

[109]    Ms Sally Sinclair, NESA, Committee Hansard, 11 June 2009, p. 58.

[110]    MTC Work Solutions, Submission 4, p. 3.

[111]    Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 27.

[112]    Ms Sally Sinclair, NESA, Committee Hansard, 11 June 2009, p. 58.

[113]    Ms Sally Sinclair, NESA, Committee Hansard, 11 June 2009, p. 65.

[114]    Ms Annette Gill, Committee Hansard, 11 June 2009, pp. 65- 66.

[115]    Ms Golightly, DEEWR, Senate Estimates Hansard, 1 June 2009, p. 34.

[116]    Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 35.

[117]    Ibid.

[118]    Nicola Berkovic, 'Coalition calls for job tender inquiry', The Australian, 7 April 2009, p. 4; Alexander Symonds, 'Job firms can ask why', AFR, 7 April 2009, p. 7.

[119]    Request for Tender for Employment Services 2009-12, p. 61.

[120]    Ms Golightly, DEEWR, Senate Estimates Hansard, 1 June 2009, p. 37.

[121]    Ms Sally Sinclair, NESA, Committee Hansard, 11 June 2009, p. 54.

[122]    Support for providers and affected staff to transition, available from: http://www.deewr.gov.au/Employment/JSA/Documents/FINAL%20AAF%20Fact%20Sheet.pdf accessed 12 May 2009.

[123]    Ms Sally Sinclair, Committee Hansard, 11 June 2009, p. 61.

[124]    Ms Sally Sinclair, Committee Hansard, 11 June 2009, p. 62.

[125]    Ibid.

[126]    Information available at: http://www.workplace.gov.au/NR/rdonlyres/CEA2DC1E-7128-47D7-BBB1-17F2E8CED65E/0/Debriefing_Schedule.pdf accessed 19 May 2009.

[127]    Information available from: http://www.workplace.gov.au/NR/rdonlyres/978EBA80-B53E-4282-A1AC-FBCECEB4FF48/0/Job_Services_AustraliaSupport_for_Providers_and_Affected_Staff_to_Transition.pdf accessed 19 May 2009.

[128]    Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 26.

[129]    Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 26.

[130]    NESA, Submission 13, p. 8.

[131]    NESA, Submission 13, p. 4.

[132]    Hon Brendan O'Connor MP, Media Release, '$4 billion new employment services – Job Services Australia', 1 April 2009.

[133]    Daryl Passmore, '$100, jobs coup', Sunday Mail Brisbane, 5 April 2009, p. 17.

[134]    Alexander Symonds, 'Jobfind staff looking for work, AFR, 4 April 2009, p. 5.

[135]    Ms Sally Sinclair, Committee Hansard, 11 June 2009, p. 62; Mr David Thompson, Jobs Australia, Committee Hansard, 11 June 2009, p. 77.

[136]    Mr David Thompson, Jobs Australia, Committee Hansard, 11 June 2009, p. 77.

[137]    Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 39.

[138]    Ms Golightly, Committee Hansard, 11 June 2009, p. 90.

[139]    Hon Brendan O'Connor MP, Media Release, 'Job seekers to receive letters about new employment services', 6 May 2009.

[140]    Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 40.

[141]    Hon Brendan O'Connor MP, Media Release, '$4 billion new employment services – Job Services Australia', 1 April 2009.

[142]    Senate Education, Employment and Workplace Relations Committee - Legislation, Senate Estimates Hansard, 1 June 2009, p. 59.

[143]    NESA, Submission 13, p. 9.

[144]    Mr Peter Davidson, ACOSS, Committee Hansard, 11 June 2009, p. 34.

[145]    Hon Brendan O'Connor MP, Media Release, '$4 billion new employment services – Job Services Australia', 1 April 2009.

[146]    See Lindsay Tanner, Shadow Minister for Finance and Cheryl Kernot, Shadow Minister for Employment and Training, Media Statement 'Duo Cripples Employment National', 1 November 2000.

[147]    Ellen Whinnet, 'Contract loss ends 70 jobs', Mercury, 27 March 2003, p. 11.

[148]    Daryl Passmore, '$100, jobs coup', Sunday Mail Brisbane, 5 April 2009, p. 17; Alexander Symonds, 'Jobfind staff looking for work, AFR, 4 April 2009, p. 5.