Chapter 3 - Training
3.1
This chapter details the committee's investigations and findings in
relation to training for workers in the transport and logistics industry. Chapter
1 noted the importance of attracting young people to replace the ageing workers
in the current workforce. Skill replacement is essential and there is
considerable emphasis in the inquiry on apprenticeships and traineeships aimed
at young and prospective employees.
3.2
Emerging recognition of the need to provide attractive longer term
career pathways means that attention was also given to other forms of training,
including further training for experienced transport workers. This issue will also
be touched on here, although it will be dealt with more comprehensively later
in the report.
3.3
A number of recurring themes related to training emerged during the
inquiry, amongst them concerns about delivery systems; the costs of training
and how financial responsibility should be distributed; and issues of
accreditation and qualifications recognition.
Current training options
3.4
Traditionally, the road transport and logistics industry has not given
training and education high priority. There has been considerable reliance on
unqualified people to manage and deliver movement of people and freight. For
example, the New South Wales government submitted that approximately 50 per
cent of the national transport and logistics workforce has no post-school
education, while around 30 per cent has some form of vocational education, and
only 20 per cent has a higher education qualification.[1]
In recent years, however, there has been increased attention on the part of
both industry and government given to training and education, influenced
perhaps in part by increased awareness of safety and professionalism standards,
as well as increasing technical and administrative complexity in the industry.
3.5
Training for employment in the transport industry takes many forms, but
is most commonly delivered formally either through apprenticeship or
traineeship programs, or through vocational education training. There also
appears to be an amount of on-the-job training, sometimes aimed at higher-level
skilling and preparing current workers for more advanced career roles. These
may be more or less formally constructed. There are also some higher education
courses relating to transport and logistics, although only a very small
proportion (8,000) of the total university student population (around 900,000) is
enrolled in these courses.[2]
Some witnesses also noted that, where university training is available, it may
often be directed towards procurement, engineering and production, rather than
risk management, compliance and operational expertise which the industry also
requires.[3]
3.6
The committee heard interesting evidence from the National Centre for
Vocational Education Research (NCVER) about the nature of available training programs,
and about how employers view the usefulness of these. The NCVER submitted that
both large and small employers in the transport industry tend to make clear
distinctions between formal qualifications and relevant experience in
considering new employees, and that both sought outcomes from training and
prior experience consistent with their business needs.
3.7
This was supported by anecdotal evidence to the committee about the
importance of practical knowledge and experience. For example, Mr Andrew Thomas
told the committee that:
An important part of being a locomotive driver is what they call
route knowledge. That is knowledge of the track you are running over, so that
you know where all the signals are, where the train will need to slow down or
power up and all of the knowledge that ensures that you can run a train as a
smooth unit rather than stopping and starting, which then has implications for
the draw gear, fuel efficiency et cetera. That is the way the person would get
on.[4]
3.8
Further, the NCVER noted data showing that stakeholders outside the
formal education and training system generally value qualifications less than
those stakeholders inside the system,[5]
and that:
Overall, the satisfaction with vocational education and training
as a way of meeting skill needs of those employers was rated lower by the
transport industry employers than by other employers...Sixty-nine per cent of
employers in the transport industry are satisfied with it as a way of meeting
their skill needs, which is 10 percentage points lower than all employers.[6]
3.9
The implications of this are clear; for training to be effective in
addressing skills shortages, the operational needs of employers must be understood
and catered for, including where these change over time. Further, training
which allows for an appropriate combination of both practical and theoretical
learning is most likely to satisfy employer needs and expectations.
Apprenticeships and traineeships
3.10
Apprenticeships and traineeships are a common way to meet this need for
both theoretical and practical training. The NCVER defines an apprentice or
trainee as a person undertaking vocational training through a contracted
training arrangement. In general, this would be expected to have a training
plan with both on-the-job and off-the-job components. Some may go to TAFE for
one or two days a week, although the majority are full-time apprentices or
trainees, and are seen as being employed in that capacity. In relation to the
transport industry, the committee heard of data showing a decline in overall
numbers of apprentices and trainees commencing training in transport and
storage occupations[7]
between 2002 and 2006. The reasons for this are likely to vary, but may include
some of the issues of cost, access and relevance described below. Of those who
do undertake this type of training, the clear majority are male and over 25
years of age, and over half are existing workers.[8]
Table 3: Apprentices and
trainees in-training at 30 June in transport and storage occupations by age,
sex, and existing workers, 2002-2006
|
2002
|
2003
|
2004
|
2005
|
2006
|
%
|
Age 19 and under
|
1070 |
1150 |
1110 |
1070 |
1020 |
3.8 |
Age 20-24
|
2980 |
3300 |
3150 |
2950 |
2890 |
10.8 |
Age 25-44
|
20840 |
22440 |
18900 |
15630 |
14260 |
53.6 |
Age 45-64
|
11160 |
12290 |
10690 |
8980 |
8280 |
31.1 |
Age 65 and over
|
130 |
180 |
210 |
190 |
180 |
0.7 |
Total
|
36180 |
39360 |
34050 |
28830 |
26630 |
100.0 |
Male
|
32060 |
34550 |
29760 |
25040 |
23000 |
86.4 |
Female
|
4130 |
4810 |
4290 |
3790 |
3630 |
13.6 |
Total
|
36180 |
39360 |
34050 |
28830 |
26630 |
100.0 |
Existing worker
|
24240 |
26510 |
21420 |
16370 |
14700 |
55.2 |
Not existing worker
|
9990 |
12250 |
12590 |
12450 |
11930 |
44.8 |
Unknown
|
1960 |
600 |
40 |
10 |
(a) |
0.0 |
Total
|
36180 |
39360 |
34050 |
28830 |
26630 |
100.0 |
Notes:
Due to confidentiality, (a) represents figures 1 to 9 inclusive. Figures may
not sum due to rounding.
Source:
NCVER National Apprentice and Trainee Collection, based on September 2006
estimates.[9]
3.11
The experience of an apprentice or trainee can vary widely depending on
the type of organisation in which he or she is learning and working. The
committee heard that smaller employers are less likely to undertake training in
the workforce, and that:
Smaller employers are more likely to have one apprentice or
trainee, as opposed to many apprentices or trainees. If you look at the make-up
of the apprenticeship and traineeship training system, you see the majority of
apprentices or trainees are in an organisation in which they are the only
(one). So while you have large multinationals which have a lot of apprentices
and trainees, if you look at the distribution of apprenticeships and
traineeships you see that a lot of the people are the only apprentice or
trainee in their organisation.[10]
3.12
The committee visited a number of organisations which currently have
apprentices and trainees, to gain some practical insights into training experiences.
For example, at the Queensland Rail Townsville Workshop and Stuart Locomotive
Depot, around twenty apprentices are employed, although numbers have been
declining in recent years.[11]
Here, the committee heard that when an apprentice is engaged, an experienced
Queensland Rail staff member is identified to act as a mentor, to ensure that
apprentices get an element of individual attention and support. Being a larger
enterprise, QR also finds it possible to support apprentices to participate in
TAFE programs, allowing them to spend some time away from the workplace to
study, and covering the fees and costs of books and other materials. This
contrasts with the reluctance of smaller private companies to release
apprentices for training during work hours because of the effect on tight
profit margins; this point is congruent with the NCVER evidence cited above.
School-based apprenticeships
3.13
As an alternative to arrangements described above, the committee also
heard evidence concerning school-based apprenticeships. Under these programs,
some school students, typically in years 11 and 12, are able to undertake
apprenticeships or traineeships while completing secondary school study. This
includes being paid a training wage for the time spent 'on-the-job' with the
employer, and there is generally a training contract linked to an award or
industrial agreement. Many school-based apprenticeships are offered under the
auspices of the relevant state or territory government, or through private
organisations. In some areas they may be undertaken through one of 25
federally-funded Australian Technical Colleges (ATCs),[12]
although the committee heard of some difficulties with engaging ATCs to offer programs
appropriate to the transport industry:
One of the things our association wanted to do was be part of
the Australian technical colleges framework. We could not do that and the main
reason for that was that the occupations in the industry are not associated
with the traditional trades. So the associations that represented the building
trade, the metal trade et cetera are affiliated with the ATC system. Our
association, which wanted to be part of that, was left out of the loop.[13]
We went through all the pain of getting it approved with the
department of education...Then, at the last minute, we were refused entry to the
ATC. The basic reason for that was that we were not a recognised skills
shortage area – which leaves me a bit mystified; I cannot quite understand how
that came about. The other one was that we were not a traditional trade.[14]
3.14
The committee was fortunate to meet one current apprentice in Western
Australia undertaking a school-based program, with very positive experiences.
This 17 year old apprentice is engaged in a program run by the Transport Forum
WA, under which students in years 11 and 12 work in a paid capacity for one or
two days a week at a transport company, a further one day a month being spent
training towards a Certificate 2 in Road Transport, Transport Administration or
Transport Warehousing. The committee heard from the apprentice that the program
was very effective and that although a career in transport had not seemed
attractive at first, the practical experience had made him much more
enthusiastic and optimistic about longer-term opportunities in the industry.
3.15
In broader terms, the committee heard of general satisfaction with the
system of school-based apprenticeships and traineeships from a number of
witnesses and in submissions, particularly as a pathway for young people to
make the transition between school and work. For example, the Queensland
Government Department of Education, Training and the Arts told the committee
that:
The school based traineeships in Queensland have been a great
success. There is a significant number of them across all industries. If there
is a traineeship available, then it can be accessed by a school based
arrangement. We work with various schools and employer groups or whatever to
look at different models for the school based traineeships...despite the fact
that we have a very large percentage of the national number of school based
trainees and apprentices, we have a commitment to try and double that over the
next three years.[15]
3.16
Similarly, the Transport Forum WA described their success in engaging
young people through school-based apprenticeships, noting that:
You talked about the Commonwealth traineeship system. That is
working well for us. We have put on a whole lot and we now have them trained.
The information coming back from these people once they have been through a
session is very valuable. So far they are stying with us. We have employed
people coming from it. One person was a butcher. One was a gardener. So there
are different types of people coming in, and they are staying. They are all
young people between the ages of 17 and 23.[16]
3.17
From this and similar evidence, it is clear that there is considerable
merit in school-based apprenticeships, particularly where they are tailored to
develop skills in those areas of greatest workforce need.
Vocational Education Training (VET)
3.18
In contrast to apprenticeships and traineeships, with their emphasis on
practical experience and active employment, vocational education training is
based on course work, with a greater component of theoretical learning and does
not involve paid employment arrangements. VET courses may include all activity
delivered by technical and further education (TAFE) institutes, other
government providers and community education providers as well as publicly
funded activity delivered by private providers.[17]
3.19
As with apprenticeships and traineeships, the majority of students
enrolled in VET programs oriented to the transport and logistics industry are
aged 25 years or over, which is considerably older than the average for all VET
students (76 per cent compared with 57 per cent). Similarly, the majority of
students are also male (87 per cent), which is more than the average for all
VET students (52 per cent). However, in contrast to data showing a fairly
steady decline in numbers of apprenticeships and traineeships between 2002 and
2006, there appear to have been fluctuations in the numbers of students
enrolled in transport oriented VET courses. The National Centre for Vocational
Education Research submitted that enrolments rose from 41,300 in 2001 to 44,400
in 2003; but that they subsequently declined to just 40,300 in 2005. There were
also some variations within those figures according to types of courses and
whether students were male or female. In particular, enrolments in courses
contributing towards AQF certificate 3 qualifications increased considerably
between 2001 and 2005, as did those for women and courses assigned to
occupations of seafarers, fishing hands and store persons. In contrast,
enrolments for courses leading to AQF certificate 1 or 2 qualifications
declined over the same period, as did those of men and courses assigned to
occupations in sea transport professionals and motor vehicle drivers. [18]
It is not entirely clear what the reasons for these variations may be, although
it could be argued that this is not materially significant as the overall
number of students enrolled has remained relatively stable.
Table 4: Vocational students
in transport and storage occupations by age and sex, 2001-2005
|
2001
|
2002
|
2003
|
2004
|
2005
|
%
|
Age 19 or under
|
3740
|
3870
|
3810
|
3720
|
3640
|
9.0
|
Age 20-24
|
5480
|
5450
|
5870
|
5580
|
5540
|
13.7
|
Age 25-44
|
21910
|
21940
|
22830
|
20870
|
20870
|
51.5
|
Age 45-64
|
9010
|
9880
|
10460
|
10020
|
9620
|
23.8
|
Age 65 and over
|
170
|
190
|
290
|
270
|
220
|
0.5
|
Unknown
|
990
|
1780
|
1100
|
740
|
550
|
1.4
|
Total
|
41300
|
43100
|
44360
|
41190
|
40340
|
100.0
|
Male
|
37180
|
38120
|
38630
|
35650
|
35100
|
87.0
|
Female
|
4100
|
4870
|
5630
|
5460
|
5160
|
12.8
|
Unknown
|
20
|
110
|
100
|
80
|
80
|
0.2
|
Total
|
41300
|
43100
|
44360
|
41190
|
40340
|
100.0
|
Notes:
The occupation is based on ASO group assigned to the major course – the highest
qualification attempted by a student in the reporting year. Figures may not sum
due to rounding.
Source:
NCVER VET Provider Collection.[19]
3.20
Of more interest may be information about the employment outcomes of
graduates following completion of VET courses, and in particular data showing
that six months after graduating:
A lot of them (students) – 61 per cent – are in permanent
employment post their training. But that is lower than all graduates, so there
is a higher casual workforce here post training. They are receiving benefit
from training, but they are not necessarily receiving as much benefit as all
graduates. The level is slightly lower.[20]
Table 5: Student outcomes of
graduates employed in transport occupations after training, 2001-2005
|
2001
|
2002
|
2003
|
2004
|
2005
|
Employment status at end May
|
% |
% |
% |
% |
% |
Permanent
|
54 |
59 |
55 |
54 |
61 |
Casual
|
37 |
35 |
37 |
38 |
33 |
Employee (Other)
|
* |
* |
* |
0** |
0** |
Employer
|
2 |
1** |
2 |
2** |
2 |
Self employed
|
6 |
6 |
6 |
7 |
4 |
Total
|
100 |
100 |
100 |
100 |
100 |
Notes: This table contains a break in time series in
2005 as the scope of the survey was expanded in 2005 to include students from
all VET providers (not just TAFE), as well as students whose training was on a
fee-for-service basis.
* Indicates the unweighted count for that estimate is
less than 5. NCVER's policy not to report these estimates is due to possible
confidentiality implications and high errors.
** Indicates the estimate has a relative standard
error greater than 25 per cent and therefore should be used with caution.
Source: NCVER Student Outcomes Survey.[21]
3.21
This is most noteworthy with reference to the comments above about lower
overall levels of employer satisfaction with the VET training system and its
outcomes. It appears that there may be some disjuncture between industry needs
and training courses available. Overall, the committee heard a range of view
points concerning the suitability of VET courses for transport and logistics,
many of them related to TAFE programs. Some of these will be referred to in the
section below, but some core issues are worth noting here.
TAFE courses for the transport
industry
3.22
There are significant variations between jurisdictions in the nature
and quality of TAFE training available for the transport and logistics industry.
For example, the system in Queensland appears to be functioning relatively
well. Some witnesses to the inquiry described positive experiences with TAFE
courses in that state, explaining that the arrangements suited their needs for
expertise and access. Queensland Rail, for example, told the committee that in
training for apprenticeships in that organisation, TAFE is used almost
exclusively as the most appropriate and effective methods of providing
course-based training.[22]
This is not to say the system is entirely without problems, as it was also
noted that:
...we are finding that they have such a huge demand that we are
not perhaps getting the quality or the attention from TAFE, particularly in the
regional areas, that we once did. We appreciate that they are under enormous
stress and pressure as well.[23]
3.23
In other states, there is evidence of much more difficulty achieving and
maintaining a useful relationship between TAFE institutes and the transport
industry. In South Australia, for example, the committee heard that transport
and logistics is not currently seen as a priority in the TAFE system and has
not been dealt with or provided for since 2003. Some witnesses expressed
frustration with this, noting that since then there has been an important gap
in transport training for South Australia.[24]
The committee heard a number of explanations for the current lack of transport
oriented TAFE training, and for the difficulties potentially addressing the
situation, including problems finding appropriately skilled staff:
One of the problems that TAFE has is that because they are not
in the T&L training business they do not have people within their
organisations to teach the required skills. If they move into the transport and
logistics training sector, where are they going to get their teachers from?
They are going to get them out of the private sector. We are not actually going
to gain anything initially; we are just going to move trainers from the private
into the public sector, so there is a long-term issue in getting people from
industry into teaching. A lot of people do not want to become trainers or
teachers. [25]
3.24
In New South Wales, in comparison, the committee heard of almost the
opposite problem; rather than having demand for TAFE training in transport
skills being frustrated by a lack of available courses, TAFE courses are
available but struggling to attract students. Low levels of unemployment were
suggested as reasons for this.[26]
The New South Wales Government affirmed that transport and logistics related
TAFE courses are supported and available in that state, but that take-up of
courses is a matter for transport and logistics companies.[27]
3.25
Transport-related TAFE courses in Victoria appear to present yet another
picture, with the committee hearing that there are a number of different course
types available, with students undertaking there courses, but that the ratio of
course completions to industry employment is generally low. This suggests that
the courses may not be addressing industry needs, or that students are not
seeking or finding employment in the industry on completion of training; or
there may be some other problem altogether:
A number of regionally-based TAFE institutes have run programs
over, I suppose, the last five to eight years in trying to engage young people
in the industry at varying stages. The evidence from the outcomes of those
programs suggests that there is about a 20 per cent of less employment rate as
an ongoing process.[28]
3.26
Overall, the committee finds that these wide jurisdictional variations
in provision and efficacy of VET training oriented to the transport industry,
and the lack of uniformity in outcomes, is unlikely to assist any moves towards
a more integrated, approach to industry training nationally.
Cost and access to training
Cost
3.27
As with training for other industries, there is considerable cost
associated with training the transport and logistics workforce. The New South
Wales government submitted that the industry spends approximately $1 billion
a year nationally on training and education, about 50 per cent of which is
spent in areas not related to accredited vocational or university courses. Of
the remainder, it is estimated that around $200 million is spent on
certification, such as licensing and compliance requirements, $150 million is
spent on vocational education, and $50 million on higher education.[29]
3.28
Over the course of the inquiry, the committee was made aware of numerous
aspects of workforce training and education that incur expense, and the
variable financial responsibilities borne by employers, government, industry
groups and individuals across sectors and states.
Government
3.29
In relation to government expenditure, the Department of Employment and
Workplace Relations submitted that in recent years, the Commonwealth has
directed financial resources towards trade-related training, much of it focused
on apprenticeships, though not specifically transport industry apprenticeships.
Much of this is through the Skills for the Future package of measures. Some
of the initiatives include funding for an additional 7,000 school-based
Australian Apprentices through group training; funding for tool kits for
apprentices commencing in an eligible trade after having completed 3 months of
training; Work Skills Vouchers for mature age students without year 12
qualifications to undertake training in accredited literacy and numeracy and
basic education or vocational education courses; and business skill vouchers to
provide apprentices with training in business management.[30]
3.30
It is hard to accurately assess what effect these measures are having,
or have the potential to have, on training for particular skills shortages in
the transport industry. The Australian Shipowners Association submitted that
although the Skills for the Future package is only in its infancy, initial
indications are that the campaign will have little effect in addressing the
maritime skills shortage.[31]
More time is needed to make an informed assessment in this area.
3.31
State and territory governments also provide financial resources for
industry training, often related to accredited vocational education courses,
although this varies according to the VET provisions in that jurisdiction. The
New South Wales Government submitted that with approximately 20 per cent of the
total national vocational transport and logistics enrolments, public
expenditure in that area is significant.[32]
3.32
The Victorian Government supports an interesting example of
cross-jurisdictional vocational education collaboration though the DECA
Training facility. The committee visited this not-for-profit registered
training organisation (RTO), hearing about a range of driver training services
provided to industry and individuals across Australia. In particular, DECA is
accredited to provide recognised training and testing on behalf of the
Victorian Government Office of Training and Tertiary Education, the New South
Wales Government Vocational Education and Training Accreditation Board, the
Tasmanian Department of Infrastructure, Energy and Resources, and the New South
Wales Roads and Traffic Authority. DECA also has also provided training
services to private companies and companies and government internationally.[33]
The committee sees considerable benefit in such a collaborative arrangement, in
particular to facilitate national consistency in training and driver standards.
Individuals
3.33
Some sectors of the transport industry also have training arrangements
which impose considerable cost on trainees. This is a particular feature of
parts of the aviation industry, where pilot license fees are generally paid for
by the trainee. Such fees, which are increasing, can be a disincentive to
industry applicants. For example, Qantas told the committee that:
...the substantial costs associated with becoming a pilot act as a
deterrent to many. From the financial outlay association with extensive
licensing requirements, CASA fees and medical costs, to the opportunity cost
association that accepting low-paid employment in order to gain experience
necessary to obtain employment, the path to becoming an airline pilot is indeed
expensive, often prohibitively so, at an estimated outlay of approximately
$100,000.[34]
3.34
Training costs for individuals can also be a vexed issue in other
transport sectors. In relation to road transport, Mr Jonathan Northorpe told
the committee that:
...the issues we find here are, to a certain extent, whether we
pay to upskill them - and that is usually unheard of in our industry – or
whether they pay for themselves as part of those return to the workforce after
redundancy or something like that. What we find is that the remuneration in our
industry is not sufficient for them to offset their own capital investment in
retraining.[35]
3.35
There may also be a financial opportunity cost to individuals in the
maritime industry due to the time taken to achieve different levels of
qualification. The Australian Shipowners Association submitted that obtaining a
certificate as a Deck or Engineer watchkeeper may take up to three years, while
it can take in excess of 10 years to become a Ships Master.[36]
However, the issue of detailed costs to individuals associated with this was
not discussed.
3.36
Where individuals receive a regular wage as part of an apprenticeship or
traineeship scheme, these wages are generally low, and often insufficient to
cover basic living costs while training. The committee heard anecdotal evidence
from current apprentices that a wage rate of approximately $14 per hour (which
may vary somewhat depending on the apprentice's age and progress through the program)
is not sufficient to cover living costs, particularly given that many
apprentices live independently and generally have household as well as
transport costs. It was suggested that higher wages can be earned working at
local take-away outlets. The important issue of wages will be dealt with in
more detail later in the report.
Industry
3.37
Costs to industry of training are also variable, and there is
considerable debate about how this issue ought to be managed. A recurring theme
throughout the inquiry was the difficulty faced by small transport businesses
operating on tight profit margins finding resources to spend on training.[37]
Given the prevalence of small businesses in the industry this is a critical
issue. For example, the Victorian government submitted that in that state in
1999-2000, 97.5 per cent of businesses in the transport and logistics sector
were small businesses with 20 or fewer employees, and that many of these are
single-person businesses.[38]
Similarly, the committee heard that in the road transport industry in Western
Australia, over 80 per cent of companies have fewer than 10 employees.[39]
3.38
A number of witnesses commented on the financial pressure which small
businesses can experience in training new industry entrants, not only in terms
of formal training costs, but also in business costs such as higher insurance
premiums for younger and inexperienced workers and trainees. For example, the
Transport and Logistics Industry Skills Council noted that:
Probably the big issue is trying to create an apprenticeship
type scheme with government funding that brings people in at a younger age and
removes some of the risk, to a certain extent. The key risk for an employer now
is probably the insurance situation; insurance is typically not good for anyone
under the age of 30 with a commercial vehicle.[40]
3.39
Similarly, the Transport Forum WA submitted that insurance is a
risk-based industry and that statistically, young male drivers represent a high
risk. However, it was also noted that by working cooperatively with the
insurance industry, some of these problems may be addressed:
If programs are established that clearly articulate the risk
factors and provide guidance to employers on recruitment processes to eliminate
high-risk candidates, the cap between the commercial realities of insurance
companies and the needs of transport companies will reduce considerably.[41]
3.40
There are a small number of large companies in the transport and
logistics industry, and training costs are relevant here also. However, in
general it appears that larger companies are better able to accommodate those
costs due to their more substantial budgets and flexible cash-flows. In
particular, larger companies are more often able to provide their own in-house
training for new industry entrants, rather than having to pay for outsourced expertise
and courses.[42]
This in-house training may also have an indentured element, where on completion
of training, a person is committed to staying with that company for a certain
period of time.[43]
Sharing the costs of training
3.41
Given the evidence of training costs being spread between a number of
stakeholders, the committee was interested in whether the current situation is
appropriate, and how it may, if necessary, be altered. This question, too,
attracted a number of comments from witnesses and submissions to the inquiry.
3.42
There was general agreement that industry, as the main beneficiary of
training, must take substantial responsibility for the costs. This makes sense
particularly where there are some sectors of the industry in which specialised
skills are required, and current transport operators are often best placed to
know what training will be of most use. Witnesses and submissions gave
evidence to the committee in this vein, for instance:
It is also our submission that employers must accept far greater
responsibility for training. The rail industry has a number of unique skills,
skills that cannot be found in other industries...It is our submission that many
of the companies that have been the beneficiaries of privatisation have an
obligation to take up the nature and extent of training that was conducted by
the previously publicly owned rail systems.[44]
3.43
Similarly, and here also in relation to the railways, the Australian
Rail, Tram and Bus Industry Union stated that:
...it needs to be kept in mind that many of the skills required by
the rail industry are unique to that industry. Skills inherent in the driving
of locmotives, shunting, signalling and train control and a range of work
performed in infrastructure maintenance can be classified as unique to the
railway industry. If the railway industry does not take up the challenge here,
then no one else will do it for them...This is not to say that employers do not
undertake any training. They clearly do. But what they do is, in our
submission, insufficient to meet the current and future needs of the industry.[45]
3.44
The Tasmanian Freight Logistics Council emphasised the need not only for
employers to take responsibility for training, but to ensure it is good quality
training:
Employers have a duty of care to properly train their employees
and they cannot afford the risk of litigation by putting inexperienced or
untrained drivers on the road who are incapable of skilfully handling their
vehicle. The transport sector must do more to raise the skills and knowledge of
its workforce and to adopt practices and technologies that transform
information and experience into knowledge.[46]
3.45
However, given the variations in capacity of different types of
businesses and companies within the industry to accommodate the costs of
training, it is also reasonable to suggest that government bodies should
continue to bear some responsibility for training costs, and sometimes to
facilitate industry investment in training. This perspective was supported by a
number of witnesses, for example the Transport and Logistics Industry Skills
Council told the committee that:
Government incentives in terms of the initial allowance for the
training subsidy and the ongoing benefits of reduction in payroll tax et cetera
have been a big plus.[47]
3.46
For both large and small companies, the biggest concern with investing
in training, however, is the risk that in a highly competitive labour market
environment, with very low levels of unemployment, companies will invest in
training new workers, only to lose them to other higher paying or more
attractive employers. This issue is of particular concern in relation to the
current commodities boom. The committee heard extensive evidence of transport
employee 'poaching' by mining (and other) companies able to attract workers with
high salaries after other employers have invested in their training.
A possible solution - a training
levy
3.47
There is a need to establish a more equitable method of distributing the
costs of training so that no industry sector is disadvantaged either during the
training period or subsequently, and to ensure training is available to all
operators and workers.
3.48
One possibility put to witnesses during the inquiry was the suggestion
of an industry-wide training levy. This would not be completely unfamiliar for
the industry; a training guarantee levy applied during the 1990s. Some
witnesses to the inquiry regretted the withdrawal of that system.[48]
The core rationale for such an arrangement is that all sectors of the industry,
road and rail, air, and maritime transport, and both large and small operators,
are facing skills shortages and require strategic investment in training.
However, some operators are better placed to afford the investment training
requires than others. By spreading the costs of training across all
stakeholders, no one sector or type of business is financially or practically
disadvantaged, and the larger pool of skilled workers will benefit the industry
as a whole, reducing the competitive pressures described above.
3.49
A number of witnesses and submissions expressed support for such a
scheme. For example, the committee heard that:
As far as going back to the levy, sharing some sort of funding
arrangement, that is something we would look at. We would see that as adding to
the long-term development of our people.[49]
I have been in the training game too long, because I was a
training manager when we had the training levy. My personal opinion is that it
is a good idea to have some sort of levy...[50]
3.50
In considering how such a levy may be implemented, a central concern is
the disparate nature of the transport industry, and the predominance of small
operators including owner-operators. A levy system must take account of these
differences and ensure contributions are proportionate and fair. Some witnesses
drew on examples from other industries to suggest how this could work, and also
what should be avoided:
In this state, we have a building industry levy and a motor
trades association levy, which creates an apprenticeship scheme. The building
industry levy is a farce; it does not produce the level of training that we
want...The biggest problem we have is that funds that are usually dished out by
state and federal governments for training organisations, for example, have
been grossly abused and money does not necessarily get to the people who need
it.[51]
3.51
The committee suggests that a training levy should be constructed with
reference to individual operator capacity, in line with recommendations made to
it. The Queensland Trucking Association told the committee that:
If you were to charge every transport business in the country a
training levy as a percentage of their revenue there would be no disadvantage
for anyone involved. It is something that can be passed on everywhere.[52]
3.52
A similar suggestion was made by the Transport and Logistics Industry
Skills Council in Victoria, explaining that a strategic approach to training
involving a tax-related levy could enhance rather than damage companies'
financial productivity:
Possibly one way to do it is to create some sort of tax
incentive mechanism so an employer over a certain size contributes a certain
amount of money to training and then their company tax rate is either increased
or decreased accordingly. That is where companies feel it...an increasing
commitment to training could actually improve the bottom line of a lot of
companies because it could reduce downtime, trucks being idle, accidents...[53]
3.53
The committee also agrees that the success of such an arrangement would
depend upon a clear understanding of the activities to which a levy could be
applied. At the minimum, and articulated commitment to skills development
should be part of the framework.[54]
3.54
With reference to the comments in Chapter 3 of this report explaining
that the overall costs of industry training are best met by contributions from
government as well as industry, the committee maintains that application of a
levy should not be expected to cover the entire financial requirements of
training. The role of governments at both the Commonwealth and state and
territory levels, particularly in relation to the formal education sector,
remains important. However, an industry-wide training levy may represent a
method by which industry contribution to costs is made more stable, equitable
and profitable.
Access
3.55
Aside from the costs associated with training and education for the
transport industry, a second issue of concern for improving training delivery
is whether courses and training opportunities are available in the areas, and
to the prospective employees, for whom it is most valuable. A number of
witnesses and submissions raised concerns about access to training, and
especially where this relates to people in rural and regional areas:
One of the issues for the young people down in that area getting
their licensing is that training that is available in that local regional area.
It has been available on a spasmodic basis, depending on whether the people are
available to undertake the training down there. But it is also the policymakers
within the area who do not realise that it is very easy to transition people
who are on the farms into the road transport area, because they are used to
handling heavy equipment and they have the local knowledge and the attitude
that is required.[55]
3.56
This argument was also raised with the committee during a visit to
Parkes in the central west of New South Wales. Local community leaders provided
anecdotal evidence of difficulty ensuring transport and logistics industry
training is readily available to young people in the area, and also suggested
that there may be synergies between the skills used in local agricultural
activities, and those needed in transport. The need for effective training is
of particular concern in an area such as Parkes, given its location at the
nexus of a number of major interstate road and rail corridors, and the need for
skilled workers to develop the economic potential this offers.
3.57
In similar terms, the Transport Forum WA noted that even where there are
programs suitable for prospective employees in rural and regional areas (in
this case the Training the existing workforce program), these are not
always made available or accessible:
Regional roll out for the program is still patchy, as is uptake
in smaller road transport companies. A review by industry in 2006 suggested
that a more targeted strategy for small and regional firms needed to be
implemented.[56]
3.58
In the aviation industry there is also concern about training in rural
and regional areas, although here the issue may be less to do with access to
training as such, and more to do with access to training of a sufficient and
reliable quality:
There will also need to be much greater levels of workplace
assessment and ongoing mentoring provided to apprentices employed in regional
areas. Employers need to become more involved in the assessment process to
ensure the validity of tasks assessed in the workplace.[57]
3.59
The committee heard of initiatives in some industry sectors specifically
aimed at enabling training in rural and regional areas. For example, the OzeBus
initiative facilitates regional employers to advertise vacancies and promote
training opportunities locally. The Bus Industry Confederation noted the
importance of such strategies in non-metropolitan areas, where local industry
plays an important role in community prosperity.[58]
This was also highlighted during the committee's visit to Parkes, where it was
noted that a Central West Transport and Logistics Forum was formed in February
2007 with the aim of working strategically with industry, local government and
other key stakeholders to maximise the success of planned transport
developments in that area.
Qualifications and training outcomes
3.60
The committee's investigation of training options for prospective and
existing workers in the transport and logistics industry makes clear that
skills training has traditionally been approached on an ad hoc basis, with
companies and transport operators primarily concerned with meeting immediate
business needs rather than addressing the longer term requirements of the
industry as a whole. This approach has tended to be supported by differing
standards of regulation and accreditation across jurisdictions, where much
formal legislation regarding education and training remains the domain of state
and territory authorities:
...there is no systematic approach to training. It is ad hoc.
Employers pick and choose what they want to train people in. While there are
competency standards, through the Transport and Distribution Training board,
employers have a tendency to pick and choose which competencies they want or
indeed pick and choose which pieces from which competencies they want with no
generalised outcome.[59]
3.61
This has previously allowed a high level of industrial flexibility, with
transport operators being able to manage their own recruitment and training needs
with considerable independence. As broader economic and workforce conditions
change, however, there appears to be growing recognition that a more strategic
approach is needed. With unemployment levels at record lows, employers are not
always able to secure suitable workers; and increasing interstate and
international movement of freight means that many transport operators must deal
with a range of regulatory regimes. Issues related to regulation and
bureaucratic requirements will be dealt with in more detail later in the
report; however, as far as training is concerned, several points may be made.
3.62
Witnesses and submissions to the inquiry commented that variations in
training requirements and regimes between jurisdictions and between industry
sectors leads to a lack consistency and assurance in accreditation and standards
which is problematic:
I do not have to be a qualified truck driver; I have to have a
license. Why don't I have to know all the other skills? What are the skills?
Who has identified them? Are they aligned with the payment scheme? What is the
role? We do not know, because we have this bunch of people who wander through
the industry getting specific qualifications about a specific skill, not a
unified total qualification.[60]
Each company trains their own people; it is not necessarily the
same. They will have a qualification to drive a train in Pacific National. They
could leave and go to someone else, who will say, 'We need to give you further
training.'[61]
3.63
While some strategic planning initiatives related to training are
underway, these are usually individual actions and the committee heard
coordination across the industry is poor,[62]
albeit with some emerging exceptions.[63]
...there are companies out there which are trying to do something.
In blunt terms, they are trying to put their money where their mouth is. I
think that at times they are finding difficulty with that because their efforts
to do things are influenced by their sphere of influence which might be at a
local regional level. I think there needs to be some national effort. To put it
bluntly, there has not been a coordinated national effort in the last couple of
years.[64]
3.64
The committee noted the frequency with which support for a uniform
national qualifications framework was voiced. For example, the New South Wales
Road Transport Authority argued that:
What we fail to have in our industry is a qualification
framework. We can talk about a training framework, we can talk about all of
these issues, but we do not have a qualification framework...there should be a
qualification framework in some form that offers professionalism. A number of
applications I have made for funding suddenly find a brick wall because we do
not have recognition. Other industries have recognition. If I were a bricklayer,
I would have to be a qualified bricklayer.[65]
3.65
Similarly, the Australian Logistics Council told the committee :
...in just about every area we are saying that nationally
accredited and recognised qualifications are essential because, as industry
consolidates, operators need people to operate nationally rather than by state.[66]
3.66
The committee notes that under the Department of Education, Science and
Training's approved training regime, there is already a comprehensive suite of
training packages covering all sectors of the transport industry, and that as
such this may be considered as a national qualifications framework. The
committee further noted that the Transport and Logistics Industry Skills
Council is currently undertaking a review of these training packages to ensure
they operate in a coordinated and complementary manner.[67]
3.67
However, the committee also heard anecdotal evidence of a possible
disjuncture between having a transport qualification and being recognised as a
tradesperson in some jurisdictions, and that this could have implications in
terms of wages and other working conditions. It is not within the scope of this
inquiry to investigate the details of this interaction, but the committee notes
that recognition of transport skills and qualifications within declared trades
categories is of concern to many in the industry and should be reviewed as part
of strategic planning processes.
Recommendations
Recommendation 4
The committee recommends that industry-wide strategic
planning for training examine concerns that the transport and logistics
training regime may not align with broader trades recognition processes in some
jurisdictions, possibly to the detriment of transport employees.
The committee further recommends that strategic planning for
industry-wide training include:
- A review of current traineeship funding practices to ensure
the delivery of government trainee funding is directed to new entrant training,
and is not disguised using existing workers.
- A minimum of 60 per cent of government training funding be
directed to new industry entrants, to ensure at least 4,500 new entrants are
trained each year to meet projected industry demand.
- Government funding to be linked to a licensing requirement to
ensure new entrants complete their training with an appropriate license to
ensure full participation on commencement of employment.
Recommendation 5
The committee recommends that an industry-wide training levy
be applied to all operators in all sectors of the transport and logistics
industry. In determining the amount and method of paying the levy, reference
should be made to the varying capacities of different companies and
stakeholders to make such a contribution, so that no company or stakeholder is
relatively disadvantaged or advantaged.
Navigation: Previous Page | Contents | Next Page