Please note: This page contains links to transcripts of Public Hearings and Submissions in Portable Document Format (PDF). If an alternative format (ie, hard copy or large print) is required, please contact the Committee Secretariat.
Wayfinding refers to building features which allow a person with a disability to locate themselves within a building and find their way to facilities safely and independently. The definition favoured by the Australian Blindness Forum is:
Knowing where you are, where you are headed, and how best to get there; recognise when you have reached your destination; and find your way out — all accomplished in a safe and independent manner.29
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The Premises Standards presently contain requirements for several features which are useful for wayfinding, including requirements for signage to accessible toilets, spaces with hearing augmentation systems, and accessible entrances,30 as well as for luminance contrast and tactile grounds indicators.31 The Australian Blindness Forum submitted that:
The draft Premises Standards has some limited coverage of Braille and tactile signs, luminance contrast, lighting and tactile indicators. However, wayfinding is much more than these — it is about the ease with which a person proceeds and is facilitated through an environment from one point of interest to another. Wayfinding systems include the basic layout of a building and site, interior and exterior landmarks, views to outside, signs, floor and room numbering, spoken directions, maps, directories, logical progression of spaces, colour coding.32
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Many submissions argued that more comprehensive requirements for wayfinding should have been included in the Premises Standards. However, most submitters conceded that significant work remained to be done if suitable deemed-to-satisfy provisions are to be identified to comprehensively deal with wayfinding.33 The Australian Human Rights Commission submitted that:
At this point in time there is little prospect of developing consistent, universally applicable deemed-to-satisfy solutions suitable for the Premises Standards or building law.34
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Representatives of the Australian Building Codes Board explained to the Committee that their research had indicated that it would be very difficult to codify requirements for wayfinding:
[W]e did some research on way-finding to try and identify what would be the best way of codifying the requirements. That research was done in conjunction with the Victorian Building Commission and through the [Cooperative Research Centre] for Construction Innovation. The outcome from that research was that it is very difficult to try and codify a solution that would be suitable for all buildings and, in fact, it may be much better to try and provide guidance to the industry on the issues that should be taken into account when they are designing these buildings to make sure that the way-finding is implemented in an appropriate way. But the research that we undertook indicated that there was not a single technical solution or a number of technical solutions that you could apply through the building code that would be suitable for all circumstances.35
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A number of submissions to the inquiry suggested that wayfinding provisions could be improved by imposing greater requirements for accessible signage.36 Many submitters also argued that provisions for wayfinding should be considered by, or as part of, the review of the Standards.37
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Submitters also requested clarification that the Standards would not prevent complaints being brought under the Disability Discrimination Act or State and Territory anti-discrimination laws in relation to wayfinding.38 Mr Stephen Fox of the Attorney‑General’s Department explained that
to the extent that a wayfinding matter is a matter concerned with premises… the standards as proposed contain the class of matters that have to be dealt with in terms of wayfinding in order to comply with the standard. To the extent that there are other wayfinding matters that are not concerned with premises, not concerned with the building structure, then they should continue to be the subject of a potential successful complaint and available for complaint.39
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It is the view of the Attorney-General’s Department that complaints would not be possible in respect of the design and construction of a building. However, complaints would still be possible in respect of the fitout of the building and any other premises. |
Committee comment
There is currently no commonly accepted definition of MCS.40 However, the Allergy, Sensitivity and Environmental Health Association Queensland suggested that MCS can be identified as:
a chronic condition with symptoms that recur in response to low levels of exposure to multiple chemicals that improve or resolve when those chemicals are removed. Symptoms occur in multiple organ systems throughout the body.41
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The primary difficulties faced by individuals with MCS in accessing the built environment arises from sensitivity to chemicals used in building construction or released by building elements such as carpet, paint and plasterboard, and problems with air quality resulting from building design. The latter may exacerbate the effect of chemicals introduced into the environment through cleaning agents, air fresheners, deodorants and other materials. |
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Submitters argued that sufferers of MCS face many difficulties, including difficulty accessing services, finding and maintaining employment, and securing suitable accommodation.42 The South Australian Task Force on Multiple Chemical Sensitivity explained that:
people with MCS are often unable to access indoor spaces and associated services without experiencing severe and disabling symptoms due to exposure to chemicals in indoor air. Exposure to volatile organic compounds in indoor air is typically 5 to 50 times higher than outdoors, even in heavily polluted cities… This problem not only applies to newly constructed buildings but also to those that have been recently renovated and those that bring toxic materials into the enclosed environment.43
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Submitters suggested that a very wide range of measures might need to be taken to adapt building practices to protect people with MCS.44
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The Australian Human Rights Commission has produced some guidelines in relation to access to buildings which refer to issues affecting people with MCS.45 However, these do not provide a comprehensive set of technical requirements suitable for inclusion as deemed-to-satisfy provisions in the Building Code. Given the complexity of the problems, it is likely that development of detailed and cost-effective provisions suitable for inclusion in the building standards will require significant research.
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Committee comment
1 |
Clause A2.4, Disability (Access to Premises – Buildings) Standards 2009, hereafter ‘Premises Standards’. |
2 |
Disability (Access to Premises – Buildings) Standards Guidelines 2009, p. 13. |
3 |
Society of Fire Safety, Queensland Chapter, Submission 6, p. 1. |
4 |
Mrs Francesca Davenport, Health Science Planning Consultants, Transcript of Evidence, 30 March 2009, p. 24. |
5 |
Mr Kevin Newhouse, Australian Building Codes Board, Transcript of Evidence, 12 March 2008, p. 13. |
6 |
Australian Human Rights Commission, Submission 57, p. 39; see also Disability Council of NSW, Submission 58, pp. 22–23 |
7 |
Disability Council of NSW, Submission 58, p. 22; Australian Federation of Disability Organisations, Submission 83, p. 20; Australian Blindness Forum, Submission 65, p. 14; Southwest Advocacy Organisation, Submission 81, p. 3. Mr Chris Gildersleeve from the Queensland Chapter of the Society of Fire Safety indicated that accessibility features in fire stairs ‘could be beneficial’ in some cases, but that this would need to be assessed on a
case-by-case basis: Transcript of Evidence, 3 April 2009, p. 31. |
8 |
Recommendation 10, chapter 4, above. |
9 |
People with Disabilities ACT, Submission 72, p. 13; Moonee Valley City Council, Submission 66, p. 3; Ms Rita Struthers and Mr Daniel Bedwell, Submission 121, p. 16; Mrs Francesca Davenport, Health Science Planning Consultants, Transcript of Evidence, 30 March 2009, p. 26. |
10 |
Society of Fire Safety, Queensland Chapter, Submission 6, p. 2. |
11 |
Mr Ivan Donaldson, Australian Building Codes Board, Transcript of Evidence, 7 April 2009, p. 39. |
12 |
Mr Ivan Donaldson, Australian Building Codes Board, Transcript of Evidence, 12 March 2009, p. 12 |
13 |
Mrs Francesca Davenport, Health Science Planning Consultants, Transcript of Evidence, 30 March 2009, p. 26. |
14 |
People with Disability ACT, Submission 72, p. 11 |
15 |
Mr Daniel Bedwell and Ms Rita Struthers, Submission 121, p. 15; Mr Daniel Bedwell, private capacity, Transcript of Evidence, 3 April 2009, p. 44. |
16 |
Mr Mark Relf, Physical Disability Australia, Transcript of Evidence, 25 March 2009, p. 23. |
17 |
Mrs Francesca Davenport, Health Science Planning Consultants, Transcript of Evidence, 30 March 2009, p. 26. |
18 |
People with Disability ACT, Submission 72, p. 11; Mr Daniel Bedwell and Ms Rita Struthers, Submission 121, p. 15. |
19 |
Mr Mark Relf, Physical Disability Australia, Transcript of Evidence, 25 March 2009, p. 23; Mrs Francesca Davenport, Health Science Planning Consultants, Transcript of Evidence, 30 March 2009, p. 26. |
20 |
Mr Bob Appleton, Master Builders Australia, Transcript of Evidence, 19 March 2009, p. 23. |
21 |
Dr John Macpherson, Spinal Injuries Association (Qld), Transcript of Evidence, 3 April 2009, p. 52. |
22 |
Mr Ivan Donaldson, Australian Building Codes Board, Transcript of Evidence, 12 April 2009, p. 12. |
23 |
HMinfo Clearinghouse, Submission 29, p. 3; Australian Human Rights Commission, Submission 57, p. 37; Deafness Forum of Australia, Submission 18, p. 8; Victorian Equal Opportunity and Human Rights Commission, Submission 22, p. 5; Deafness Council Western Australia, Submission 27, p. 2; Disability Council of NSW, Submission 58, p. 22; Disability Discrimination Legal Centre, Submission 51,p. 15; Deaf Services Australia, Submission 68, p. 3 |
24 |
Australian Human Rights Commission, Submission 57, p. 37. |
25 |
Society of Fire Safety, Queensland Chapter, Submission 6, p. 3. |
26 |
Deafness Forum of Australia, Submission 18, p. 8. |
27 |
Mr Kevin Newhouse, Australian Building Codes Board, Transcript of Evidence, 7 April 2009, p. 37. |
28 |
Deafness Forum of Australia, Submission 18, pp. 8–9. |
29 |
Australian Blindness Forum, Submission 65, p. 8, citing the US Department of Education National Institute on Disability Research. |
30 |
Clause D3.6, Premises Standards Schedule 1 Access Code for Buildings (hereafter ‘Access Code’). |
31 |
Clause D3.8, Access Code. |
32 |
Australian Blindness Forum, Submission 65, p. 8. |
33 |
Vision Australia, Submission 55, p. 14; Mr Bruce Maguire, Vision Australia, Transcript of Evidence, 25 March 2009, p. 7; Ms Amelia Starr, Disability Council of NSW, Transcript of Evidence, 25 March 2009, p. 73. |
34 |
Australian Human Rights Commission, Submission 57, p. 41. |
35 |
Mr Kevin Newhouse, Australian Building Codes Board, Transcript of Evidence, 12 March 2009, p. 13. |
36 |
Australian Blindness Forum, Submission 65, p. 8; Mr Bruce Maguire, Vision Australia, Transcript of Evidence, 25 March 2009, p. 2; Disability Council of NSW, Submission 58, p. 41; Blythe–Sanderson Consulting, Submission 47, p. 6. |
37 |
Vision Australia, Submission 55, p. 14; Blind Citizens Australia, Submission 118, p. 8; Australian Braille Authority, Submission 111, p. 4; Vision 2020 Australia, Submission 82, p. 4; Australian Federation of Disability Organisations, Submission 83, p. 11. |
38 |
Australian Blindness Forum, Submission 65, p. 8; Disability Council of NSW, Submission 58, p. 21; Morris Goding Accessibility Consulting, Submission 123, p. 7; Australian Human Rights Commission, Submission 57, p. 41; Royal Society of the Blind SA, Submission 98, p. 2; National Disability Services, Submission 54, p. 7; Vision Australia, Submission 55, p. 14; Blind Citizens Australia, Submission 118, p. 9; Victorian Equal Opportunity and Human Rights Commission, Submission 22, p. 6; Australian Federation of Disability Organisations, Submission 83, p. 7. |
39 |
Mr Stephen Fox, Commonwealth Attorney-General’s Department, Transcript of Evidence, 7 April 2009, p. 37. |
40 |
South Australian Task Force on Multiple Chemical Sensitivity, Submission 44, p. 2. |
41 |
Allergy, Sensitivity, and Environmental Health Association Queensland, Submission 60, p. 3. |
42 |
Allergy and Environmental Sensitivity Support and Research Association, Submission 103, p. 1; Fragrance and Chemical Sensitivity Support Group, Submission 23, p. 2. |
43 |
South Australian Taskforce on Multiple Chemical Sensitivity, Submission 44, p. 3. |
44 |
Allergy, Sensitivity and Environmental Health Association Qld, Submission 60, pp. 10–12; Fragrance and Chemical Sensitivity Support Group, Submission 23, p. 3. See also the National Institute of Building Studies research into measures for Indoor Environment Quality: ‘Indoor Environment Quality’, last viewed 29 April 2009, <ieq.nibs.org/index.php>. |
45 |
Allergy, Sensitivity and Environmental Health Association Qld, Submission 60, pp. 4–5. |