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21 November 2008
© Commonwealth of Australia 2008 ISBN 978-0-642-79125-2 (Printed version) ISBN 978-0-642-79126-9 (HTML version)
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Chair’s forewordMembership of the CommitteeCommittee SecretariatTerms of referenceList of abbreviationsList of recommendations
BackgroundObjective and scopeThe current state of the retail banking and non-banking industriesThe impact of the credit crisisChronology of eventsThe mortgage market and other financial servicesConduct of the inquiryReader guide and structure of the report
IntroductionThe mortgage market – pre and post 1992The rise of the non-banking sectorProduct development and bank lending marginsThe US sub-prime mortgage crisisThe US mortgage and housing market – what went wrong?The global impact of the US sub-prime mortgage crisisCompetition post August 2007The current state of the non-banking sectorCompetitiveness of the ‘big four’The future outlookInternational comparisonsHow does Australia’s market compare internationallyThe key strengths of the Australian financial system
IntroductionTrends in the cost of fundingThe state of the securitisation marketWill securitisation return to its pre 2007 levelsDoes Australia need an ‘AussieMac’ modelHow would an ‘AussieMac’ model workThe US and Canadian experienceConclusionsReserve Bank of Australia’s repurchase agreementsThe extent of their usage and effectivenessConclusionsAustralian Office of Financial ManagementCovered BondsConclusionsBank of England Special Liquidity SchemeConclusionsThe government’s support packageInvestigating and addressing issues of concernConclusionsPositive credit reportingConclusions
IntroductionAccount switchingThe account switching reform agendaCard scheme inclusionProgress on the switching packageConclusionsAccount number portabilityAustralia’s Bulk Electronic Clearing SystemAccount number ownershipPortability of account numbers in the UKA central account registryElectronic facilitation of switchingConclusionsOther issuesEntry feesExit feesThe Australian experienceThe impact of mortgage entry and exit fees on switching and competitionThe social impact of entry and exit feesRegulation of entry and exit feesImproving regulationConclusions
IntroductionProgress with Commonwealth regulation of creditMortgage brokersShould the customer pay the broker?ConclusionsFinancial literacyConclusionsPredatory practices relating to credit cardsConclusionsSales targets and responsible lendingConclusionsConsumer information to compare productsConclusionsDisclosure requirementsConclusionsExternal dispute resolutionConclusions
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