Preliminary Pages
Foreword
Over the last 15 years, Australia’s Defence Forces have been
almost continuously involved in operations from Africa to the Solomon Islands,
and everywhere in between. Unfortunately not all those that have deployed on
operations have returned, and some that have returned, have done so with wounds
and scars, not all of which are necessarily visible.
The Defence Sub-Committee welcomed the opportunity presented
by this Inquiry to consider the treatment of personnel wounded and injured on
operations, their repatriation to Australia, on-going care and return to work,
or transition out of the Defence Force.
In our inquiry, we have examined the concerns of wounded and
injured members themselves, identified opportunities to improve governmental
services provided to them, and looked at some of the perceived or actual
barriers preventing full access to support services. We delved deeply into the
concerns related to post traumatic stress disorder (PTSD) and other mental
health issues, and explored the importance of the involvement of, and support
to, families in the recovery process of the wounded and injured.
With the recent increased awareness of the effects of
depression, anxiety disorders, substance abuse and indeed PTSD, and issues
surrounding suicide rates amongst current and former servicemen and women, the
inquiry was particularly timely. Indeed, as can be seen from the evidence we
received, there is a broad community concern at the effect that service,
operational or otherwise, is having on members and their families.
Part of Australia’s national identity is formed around the
courage and sacrifice of our uniformed services, from the beaches of Gallipoli
to the mountains and deserts Afghanistan. The modern veteran has, in common
with the shell-shocked or maimed Digger of World War I or the Vietnam veteran,
the right to the best support and services that the country can provide. Since
the First Gulf War, over 45,000 Australians have seen operational service and,
even with the prospect of a reduced tempo of operations, the support of this
new cohort of veterans must develop on the lessons of the past and continue to
be improved.
The Committee considers that, for the most part, the care
provided to Australia’s wounded and injured is world class, particularly in the
immediate aftermath of a battlefield incident. The Departments of Defence and
Veterans’ Affairs have honoured their responsibilities to support the recovery
and rehabilitation of these individuals and their families and, through various
programs, continue to improve veteran support processes and coordination.
Unfortunately, some veterans still ‘fall through the
cracks’. This has to end.
We have developed a series of recommendations to ensure a
comprehensive rehabilitation process for the physically wounded; that all forms
of mental health issues in our service, ex-service and veteran communities are
fully understood and supported; that the importance of families is fully
recognised; and that communication and coordination between all agencies
involved in the support of our veterans, government and non-government, is
optimised.
In the course of the Inquiry, the Committee had the
opportunity to travel to a number of cities and meet individuals and
organisations supporting Australia’s veterans – the Committee thanks them, and
everyone else so involved, for their contribution. Importantly, the Committee
were honoured to meet representatives of those who have put themselves in
harm’s way in defence of our nation’s values, and who are carrying scars as a
result – the Committee salutes each one.
I conclude by thanking members of the Defence Sub-Committee
for their contribution to the inquiry. We were able to work in a true spirit
of bi-partisanship, which is what the Parliamentary Committees do best.
Finally, as always, I thank our servicemen and women for their dedicated
contribution to the security of our nation.
Senator Mark Furner
Chair
Membership of the Committee
Chair
|
Senator Michael Forshaw (to 30/06/11)
Mr Michael Danby MP (from 1/07/11 to 15/05/13)
Hon Joel Fitzgibbon MP (from 15/05/13)
|
Deputy
Chair
|
Mrs Joanna Gash MP
|
|
Members
|
Senator Mark
Bishop
Senator the Hon John
Faulkner
(from
30/09/10 to 14/02/11)
Senator David
Fawcett (from
1/07/11)
Senator the Hon Alan
Ferguson
(to
30/06/11)
Senator Mark
Furner
Senator Sarah
Hanson-Young
Senator the Hon David
Johnston
Senator Scott
Ludlam
Senator the Hon Ian
Macdonald
Senator Anne
McEwen (from
1/07/11)
Senator Claire
Moore
Senator Kerry
O’Brien
(from
14/02/11 to 30/06/11)
Senator Stephen
Parry (from
1/07/11)
Senator Marise
Payne
Senator the Hon Ursula
Stephens (from
1/07/11)
Senator Russell
Trood (to
30/06/11)
Hon Dick Adams MP
(from
24/03/11)
Hon Julie Bishop
MP
Ms Gai Brodtmann
MP
|
Hon Anthony Byrne
MP
(to
14/03/12; from 19/09/12)
Mr Nick Champion
MP
Hon Laurie
Ferguson MP
Mr Steve
Georganas MP (to
24/03/11)
Mr Steve Gibbons
MP (to
7/02/12)
Hon Alan Griffin
MP
Hon Harry Jenkins
MP (from
7/02/12)
Dr Dennis Jensen
MP
Hon Richard
Marles MP (from
14/05/13)
Hon Robert
McClelland MP
(from
14/03/12 to 19/09/12)
Mrs Sophie
Mirabella MP
Hon John Murphy
MP
Mr Ken O’Dowd MP (from
25/10/10)
Ms Melissa Parke
MP (to
5/02/13)
Mr Stuart Robert
MP
Hon Philip
Ruddock MP
Ms Janelle Saffin
MP
Hon Bruce Scott
MP
Hon Peter Slipper
MP (from
1/11/12)
Hon Dr Sharman Stone
MP (from
25/10/10)
Ms Maria Vamvakinou
MP
|
Membership
of the Defence Sub-Committee
Chair
|
Senator Mark Furner
|
|
Deputy
Chair
|
Dr Dennis Jensen MP
|
|
Members
|
Senator Mark Bishop
Senator David Fawcett (from
1/07/11)
Senator the Hon David Johnston
Senator the Hon Ian Macdonald
Senator Stephen Parry
Senator Marise Payne
Hon Dick Adams MP (from
24/03/11)
Ms Gai Brodtmann MP
Mr Nick Champion MP
Hon Michael Danby MP (ex officio) (to 14/05/13)
|
Hon Joel Fitzgibbon MP (ex
officio)
Mrs Joanna Gash MP (ex officio)
Hon Alan Griffin MP
Mr Harry Jenkins MP (from
7/02/12)
Mrs Sophie Mirabella MP
Mr Ken O’Dowd MP (from
25/10/10)
Mr Stuart Robert MP
Hon Bruce Scott MP
Hon Peter Slipper MP (from
1/11/12)
|
Committee Secretariat
Secretary
|
Mr Jerome Brown
|
Defence
Advisers
|
Wing Commander Karen Ashworth
Commander James Crouch RAN
|
Research
Officers
|
Mr James Bunce
Mr Alexander Coward
Mr James Vrachas
|
Administrative
Officers
|
Ms Jessica Butler
Mrs Sonya Gaspar
Ms Lauren McDougall
Ms Kane Moir
|
Terms
of reference
The Joint Standing Committee on
Foreign Affairs, Defence and Trade shall examine and report on the care of ADF
personnel wounded and injured on operations, with particular reference to:
(a)
treatment of wounded and injured ADF personnel while in operational
areas;
(b)
repatriation arrangements for wounded and injured personnel from
operational areas to Australia;
(c)
care of wounded and injured personnel on return to Australia, including
ongoing health, welfare, and rehabilitation support arrangements;
(d)
return to work arrangements and management for personnel who can return
to ADF service; and
(e)
management of personnel who cannot return to ADF service including:
(i)
the medically unfit for further service process;
(ii)
transition from ADF managed health care and support to Department of
Veterans' Affairs managed health care and support; and
(iii)
ongoing health care and support post transition from the ADF.
List
of abbreviations
A&D
|
Alcohol and Drug
|
A-SWIIP
|
Army – Support to Wounded,
Injured and Ill Program
|
AAT
|
Administrative Appeals Tribunal
|
ACPMH
|
Australian Centre for
Post-traumatic Mental Health
|
ADF
|
Australian Defence Force
|
AECC
|
Aeromedical Evacuation Control
Centre
|
AFOF
|
Australian Forces Overseas Fund
|
AIRMSHL
|
Air Marshal
|
AME
|
Aeromedical evacuation
|
ANAO
|
Australian National Audit Office
|
ANU
|
Australian National University
|
APS
|
Australian Public Service
|
ASCN
|
Australasian Services Care
Network
|
CAT
|
Combat-Application-Tourniquet
|
CBT
|
Cognitive behaviour therapy
|
CDF
|
Chief of the Defence Force
|
CDRE
|
Commodore
|
CISD
|
Critical Incident Stress
Debriefing
|
COSR
|
Combat Operational Stress
Reaction
|
CMVH
|
Centre for Military and Veterans’
Health
|
CTFS
|
Continuous Full Time Service
|
DCO
|
Defence Community Organisation
|
DFA
|
Defence Families of Australia
|
DVA
|
Department of Veterans’ Affairs
|
Defence
|
Department of Defence
|
DPSM
|
Defence Personnel Systems
Modernisation
|
DSG
|
Defence Support Group
|
eHealth record
|
Personally Controlled Electronic
Health Record
|
FTE
|
Full Time Equivalent
|
GARP
|
Guide to the Assessment of Rates
of Veterans’ Pensions
|
HQJOC
|
Headquarters Joint Operations
Command
|
ID
|
Identification
|
IED
|
Improvised Explosive Device
|
ISAF
|
International Security Assistance
Force
|
ITAA 1936
|
Income Tax Assessment Act 1936
|
KPI
|
Key Performance Indicators
|
Legacy
|
Legacy Australia Council
|
LTCOL
|
Lieutenant Colonel
|
MAJGEN
|
Major General
|
MEAO
|
Middle East Area of Operations
|
MEC
|
Medical employment classification
|
MECRB
|
Medical Employment Classification
Review Board
|
MHCSU
|
Mental Health Clinical Service
Unit
|
MHS
|
Medibank Health Solutions
|
MMU
|
Multinational Medical Unit
|
MOU
|
Memorandum of Understanding
|
MRCA
|
Military Rehabilitation and
Compensation Act 2004
|
NATO
|
North Atlantic Treaty
Organization
|
NOK
|
Next of Kin
|
NOTICAS
|
Notification of casualty
|
PACMAN
|
Pay and Conditions Manual
|
POPS
|
Post Operation Psychological Screen
|
RAAF
|
Royal Australian Air Force
|
RAP
|
Regimental Aid Post
|
RMA
|
Repatriation Medical Authority
|
RSL
|
Returned and Services League of
Australia
|
RSL WA
|
Returned and Services League of
Australia WA Branch
|
RSO&I
|
Reception Staging Onward Movement
and Integration
|
PFA
|
Psychological First Aid
|
PTS
|
Post Trauma Syndrome
|
PTSD
|
Post-Traumatic Stress Disorder
|
PTRS
|
Austin Health’s Psychological
Trauma Recovery Service
|
RADM
|
Rear Admiral
|
RtAPS
|
Return to Australia Psychological
Screen
|
SF
|
Special Forces
|
SGT
|
Sergeant
|
SMART
|
Stress Management and Resilience
Training
|
SRC
|
Soldier Recovery Centre
|
SRCA
|
Safety, Rehabilitation and
Compensation Act 1988
|
SWIIP
|
Support for Wounded, Injured or
Ill Program
|
TLFS
|
Timor-Leste Family Study
|
TPH
|
Toowong Private Hospital
|
TRE
|
Trauma release exercises
|
TRiM
|
Trauma risk management
|
TRMHDs
|
Trauma-related Mental Health
Disorders
|
US
|
United States
|
VAC
|
Veterans’ Advisory Council
|
VEA
|
Veterans’ Entitlements Act
1986
|
VHAC
|
Veteran’ Health Advisory Council
|
VRB
|
Veterans’ Review Board
|
VVAA
|
Vietnam Veterans’ Association of
Australia
|
VVCS
|
Veterans and Veterans’ Families
Counselling Service
|
VVFA
|
Vietnam Veterans’ Federation of
Australia
|
VVPPAA
|
Vietnam Veterans’ Peacekeepers and
Peacemakers Association of Australia
|
List
of recommendations
3 Aeromedical Evacuation
Recommendation 1
The Committee recommends that the Department of Defence
continue to make regular contributions to Fisher House as an ongoing measure of
Australia’s appreciation for the service provided to our wounded soldiers,
until such time that Australian soldiers are no longer deployed to Afghanistan.
Recommendation 2
The Committee recommends that the Department of Defence and the
Australian Taxation Office ensure that Australian Defence Force personnel
medically evacuated to Australia retain tax free status for the notional length
of their operational deployment, or the actual length of the deployment of
their unit, per subsection 23AG(1) of the Income Tax Assessment Act 1936.
Recommendation 3
The Committee recommends that the Department of Defence ensure
that Australian Defence Force personnel medically evacuated to Australia
continue to accrue War Service Leave and allowances for the notional length of
their operational deployment, or the actual length of the deployment of their
unit.
Recommendation 4
The Committee recommends that the Department of Defence and
the Australian Taxation Office assist Australian Defence Force personnel
previously medically evacuated, and to whom Recommendations Two and Three would
have applied, to make successful retrospective claims for reimbursement.
4 A Badge of Honour
Recommendation 5
The Committee recommends that the Department of Defence
annually publish detailed written assessments of garrison health care
contractor key performance indicator statistics. The Committee further
recommends that the written assessments include the results of an ongoing
survey of Australian Defence Force personnel regarding their experiences with
the performance of garrison health care contractors.
Recommendation 6
The Committee recommends that the Department of Defence
address the shortcomings in Reservist post-deployment support mechanisms
identified in this Inquiry as a priority.
5 Mental Health Concerns
Recommendation 7
The Committee recommends that the Department of Veterans’
Affairs accept complimentary therapies as legitimate treatment for
psychological injuries if there is an evidence-based clinical reason to do so.
Recommendation 8
The Committee recommends that the Department of Defence
publish periodic detailed written assessments on:
The
implementation of the recommendations of both the 2009 Review of Mental Health
Care in the ADF and Transition through Discharge, and the 2010 ADF Mental
Health Prevalence and Wellbeing Study;
The
Australian Defence Force mental health reform program; and
What
additional enhancements have been made to current programs, as indicated in the
Defence White Paper.
Recommendation 9
The Committee recommends that the departments of Defence and
Veterans’ Affairs undertake a study into psychological support of partners and
families of Australian Defence Force (ADF) members and ex-ADF members. The
Committee further recommends that the study be conducted with the objective of
developing recommendations to overcome partners’ and families’ mental health
issues that may be highlighted by the study.
The Committee further recommends that the Government
implement, as a priority, the recommendations of The Health and Wellbeing of
Female Vietnam and Contemporary Veterans report.
Recommendation 10
The Committee recommends that the effectiveness of
psychological first aid be made a research priority by the Department of
Defence, in consultation with the Department of Veterans’ Affairs.
6 Falling Through the Cracks
Recommendation 11
The Committee recommends that the departments of Defence and
Veterans’ Affairs expedite the development of a unique service/veteran health
identification number.
Recommendation 12
The Committee recommends that the Government conduct a
cost-benefit study of a comprehensive uncontested veteran healthcare liability
model and publish the results.
Recommendation 13
The Committee recommends that the departments of Defence and
Veterans’ Affairs coordinate to clarify the Australian Defence Force/Veteran service delivery
models to reduce the complexity, overlaps and gaps in service identified in
this report.
The Committee further recommends that it be provided with a progress
report within six months, and a final implementation report within 12 months.
Recommendation 14
The Committee recommends that a wounded or injured soldier who
wishes to remain in the Defence environment and applies for a position within
the Australian Public Service, for which they have the required skills and
competencies, be selected preferentially.
The Committee further recommends that the Government encourage
private sector providers to take a similar approach to the preferential
employment of wounded and injured soldiers.
Recommendation 15
The Committee recommends that the departments of Defence and
Veterans’ Affairs expedite the rectification of information technology
connectivity issues.
The Committee further recommends that it be provided with a
progress report within six months, and a final implementation report within 12
months.
Recommendation 16
The Committee recommends that:
as an
immediate priority, the national healthcare community include a
military/ex-military checkbox as a standard feature on all medical forms; and
the
Government commission a longitudinal tracking system to identify the engagement
of military/ex-military personnel with the healthcare system.
7 Return from Operations
Recommendation 17
The Committee recommends that the departments of Defence and
Veterans’ Affairs sponsor a program of research examining the development of
post-deployment syndromes in the current veteran cohort, be it relating to mild
traumatic brain injury or some other cause.
Recommendation 18
The Committee recommends that the Department of Defence review
the adequacy and rigour of pre- and post- deployment health checks.
Recommendation 19
The Committee recommends that the Department of Defence
provide all troops returning from operations, including non-warlike operations,
targeted psychological first aid and post-deployment psycho-education which
should include:
Education
on human responses to trauma;
Identification
of basic signs and symptoms of mental health conditions; and
Advice
on assistance options.
Recommendation 20
The Committee recommends that the departments of Defence and
Veterans’ Affairs conduct an assessment of suicide rates in the
military/ex-military community as a priority.
Recommendation 21
The Committee recommends that the departments of Defence and
Veterans’ Affairs establish strategic research priorities to address suicide
attributable to defence service.
Recommendation 22
The Committee recommends that the Department of Defence
establish formal, Defence-wide pre- and post-deployment training for service
families, and a periodic contact program for the families of deployed members.
8 Veterans Affairs
Recommendation 23
The Committee recommends that the Department of Veterans’
Affairs:
Review
the Statements of Principles in conjunction with the Repatriation Medical
Authority with a view to being less prescriptive and allowing greater
flexibility to allow entitlements and compensation related to service to be
accepted;
Periodically
publish reports measuring success in adhering to their client service model;
Periodically
publish claim processing times; and
Periodically
publish claim success rates.
Recommendation 24
The Committee recommends that the Department of Veterans’
Affairs conduct a study, and publish the results, reflecting the issues raised
in evidence during the Inquiry, concerning:
Developing
a standardised approach to recruitment, including the preferential recruitment
of ex-service members as Case Managers; and
Training
and ongoing evaluation of Case Managers.
9 Veterans’ Support Structures
Recommendation 25
The Committee recommends that the Government commission an
independent assessment of the need for, and establish if warranted, an
appropriate national/state-based veterans’ organisation coordination body.