Key points
- The Digital ID Bill 2023 and the Digital ID (Transitional and Consequential Provisions) Bill 2023 (the DID Bills) will establish in legislation a network of organisations that provide or use Digital ID services in delivering participating government and commercial services.
- The DID Bills will establish the architecture and framework for the network. These aspects are based on the Coalition Government’s Trusted Digital Identity Framework (TDIF), which is the basis for current unlegislated arrangements under which myGovID enables access to government services.
- Under the DID Bills governance arrangements will be shared among the Minister and four agencies, with additional agencies providing advice, including the Australian Security Intelligence Organisation (ASIO). Some stakeholders consider the proposed governance arrangements too complex, with too many entities in too many portfolios, leading to concerns about delineation and coordination of roles, and the risk that these shortcomings could be exacerbated when Machinery of Government (MoG) changes occur.
- Individuals’ participation in the Digital ID system will be at no financial cost and voluntary. However, fees for participating entities will be prescribed at a later date in rules and there are stakeholder concerns about protections for individuals who choose not to participate.
- The DID Bills will establish protections for citizens and their data, and consequences for entities’ non-compliance with those protections and the governance requirements. However, there are ambiguities and concerns about, for example, the definition of and responses to cyber security and digital ID fraud incidents.
- There are ambiguities and concerns around the interaction of DID Bill provisions with other legislated regimes for identity verification and digital transactions, such as Know Your Customer (KYC), anti-money laundering and counter-terrorism financing (AML-CTF), and security of critical infrastructure (SOCI).
- The Bill provides for phasing-in, the progressive opening of the system to additional entities beyond initial Commonwealth entities. There is considerable stakeholder criticism that the scope and timing of the phases will be at the Minister’s discretion, and particularly that the Minister has indicated that private sector entities will not fully participate until phase four.
Introductory Info
Date introduced: 30 November 2023
House: Senate
Portfolio: Finance
Commencement: On the earlier of proclamation, or 6 months after Royal Assent
Purpose of the Bills
As expressed in clause 3, the objects of the Digital
ID Bill 2023 (the DID Bill) are:
(a) to
provide individuals with secure, convenient, voluntary and inclusive ways to
verify their identity in online transactions with government and businesses;
(b) to
promote privacy and the security of personal information used to verify the
identity or attributes of individuals;
(c) to
facilitate economic benefits for, and reduce burdens on, the Australian economy
by encouraging the use of digital IDs and online services;
(d) to promote trust in digital ID services amongst the
Australian community.
Currently the Australian Government Digital Identity
System (AGDIS) comprises:
-
the unlegislated AGDIS which facilitates the use of government-issued
digital IDs (currently myGovIDs) by individuals accessing government services
[and]
-
an unlegislated Accreditation Scheme for providers of digital ID
services in the government and private sectors, based on requirements set out
in the Trusted Digital Identity Framework (TDIF).[1]
The DID Bill and the Digital
ID (Transitional and Consequential Provisions) Bill 2023 (together, the DID
Bills) will legislate to establish:
a network of organisations that provide or use Digital ID
services in delivering participating government and commercial services.
Participants will include 'accredited entities', who can provide Digital ID
services, and 'relying parties', who can offer access to their services using a
Digital ID (but generally must also provide a non-Digital ID option for
access).
Australian companies, foreign companies registered with ASIC,
and Australian government entities can apply for accreditation. Having an
accredited ID will be required for use with some government services.
Accredited entities will then be permitted to use a 'trustmark', which is
intended to provide peace of mind to customers by showing that the Digital ID
provider meets the additional privacy and security measures required for
accreditation.[2]
The Explanatory Memorandum contends that:
By reducing the sharing and retention of personal information
used to verify Australian’s identities, expanding the use of digital IDs will
help reduce the impact of data breaches, scams and cybercrime, supporting the 2023-2030
Australia Cyber Security Strategy (2023) and the National Strategy for
Identity Resilience (2023).[3]
The Explanatory Memorandum also states that ‘the Bill will
provide a range of governance and regulatory mechanisms to administer and
promote compliance with the Act’ and will ‘embed strong privacy and consumer
safeguards, in addition to the Privacy Act 1988 (Cth) to ensure users
are protected’.[4]
Structure of the Bills
The DID Bill comprises ten chapters and each chapter
commences with a simplified outline. This Digest’s discussion of key provisions
and issues assumes the reader is familiar with the high-level scope of each
chapter as summarised below.
- Chapter 1 includes introductory material, including
definitions.
- Chapter 2 sets out arrangements for the accreditation
of certain kinds of entities as accredited attribute service providers,
accredited identity exchange providers, accredited identity service providers
or entities that provide, or propose to provide, services of a kind prescribed
by Accreditation Rules made by the Minister under Chapter 10. In
relation to entities’ accreditation the Minister may direct the Digital ID
Regulator on the basis of advice from the Australian Security Intelligence
Organisation (ASIO).
- Chapter 3 sets out privacy arrangements,
including provisions’ interaction with the Privacy Act 1988.
- Chapter 4 sets out arrangements for entities’ participation
in the Australian Government Digital ID System (AGDIS), including the
Minister’s role in the ‘phasing-in’ of participation. In relation to entities’ participation
the Minister may direct the Digital ID Regulator on the basis of advice from ASIO.
- Chapter 5 establishes the Digital ID Regulator
and identifies the Australian Competition and Consumer Commission (ACCC) as the
Regulator.
- Chapter 6 establishes the System Administrator
and identifies the Chief Executive of Centrelink as the System Administrator.
- Chapter 7 establishes the Digital ID Data
Standards Chair whose role is to make Digital ID Data Standards,
particularly technical integration requirements for entities to participate in
the AGDIS.
- Chapter 8 sets out that the Digital ID Rules
made by the Minister under Chapter 10 may set out marks, symbols, logos or
designs (called digital ID trustmarks) that may or must be used by
accredited entities and participating relying parties. Chapter 8 also requires
the Regulator to establish and maintain registers of accredited and
participating entities.
- Chapter 9 comprises provisions relating to administration,
including compliance and enforcement, directions powers, fees, and review of
decisions.
- Chapter 10 comprises provisions relating to other matters,
including the establishment of advisory committees, annual reports,
delegations, and rule-making powers.
The Digital
ID (Transitional and Consequential Provisions) Bill 2023 (TCP Bill)
comprises two schedules:
Background to the Digital
Identity System
In her Second Reading speech,
Minister Gallagher stated that the Digital ID system to be legislated by the
DID Bill will provide ‘a secure, convenient and voluntary way to verify who you
are online against existing government-held identity documents without having
to hand over any physical information’.[5]
Although the intended outcome for the individual user is relatively
uncomplicated, the frameworks to be established by the DID Bills are complex
and must define and provide for a wide range of players and circumstances,
including:
- the entities that enable and fulfill online verification of
identity;
- protections for personal and sensitive information;
- consequences for entities that, for various reasons, may not
conform to requirements, including arrangements for liability and redress; and
- the roles and powers of the Government entities responsible for
the governance of the above arrangements.
Australia already has existing digital systems that are
used for identity verification, the National Exchange
of Vehicle and Driver Information System (NEVDIS) and the Document Verification Service (DVS). On
their own they do not constitute a digital identity system and are not formally
part of or dependent on the Digital ID system as such, but the NEVDIS and the
DVS can be considered important foundational supports for the Digital ID system
proposed by the DID Bills. If the DID Bills are passed, the NEVDIS and the DVS
would support the operation of Digital ID system. If the DID Bills are not
passed the NEVDIS and the DVS will continue to operate.
Digital ID developments since 2014
In 2014, the Financial
System Inquiry recommended a national digital identity strategy and
improvements in access to, use and protection of data,[6]
and initial
steps commenced in that year.[7]
In 2015 the Digital Identity project commenced with initial funding for a Trusted Digital Identity
Framework (TDIF).[8]
In 2021 the Coalition Government began using the ‘Australian Government Digital
Identity System’ (AGDIS) as the overarching term for initiatives related to
Digital Identity.[9]
In 2019 the myGovID
app developed by the Australian Tax Office (ATO) and the Digital
Transformation Agency was released on Android and iOS mobile platforms[10]
as a Digital Identity solution ‘to prove who you are online’ and ‘access
participating government online services’.[11]
Under the current non-legislated arrangements, through
myGovID Australians can access over 130 Commonwealth, state and territory
government services.[12]
However, legislation is necessary for the AGDIS to be expanded, to provide
access to additional state and territory and private sector services, and
greater choice in which accredited Digital ID providers can be used to access
services.[13]
To this end, in October 2021 the Coalition Government
consulted on an exposure
draft of a Trusted Digital Identity Bill 2021 (TDI Bill). As the TDI Bill
was not introduced before Parliament was prorogued in April 2022, the TDI
Framework currently operates without a legislated basis.[14]
Figure 1 shows a citizen interacting with the current
unlegislated digital ID ecosystem to apply for a Unique Student Identifier (USI).
Figure 2 shows key aspects of the current unlegislated Digital ID ecosystem
under the TDIF.
Although a wide range of
Commonwealth services can be accessed through the current unlegislated
arrangements, the Explanatory Memorandum for the DID Bills notes that legislation
will enable expansion of the system to a wider range of services from state and
territory governments and eventually private sector organisations, and will
improve privacy and consumer safeguards and governance arrangements.[15]
Figure 1: A citizen interacting with the current
unlegislated digital ID ecosystem to apply for a new Unique Student Identifier
(USI)
Step |
Type of Participating Entity |
Service |
Name of Participating Entity |
URL (intermediate
‘redirect’ URLs have been omitted) |
|
Needing
a Unique Student Identifier (USI), an individual’s internet search leads them
to:
|
www.usi.gov.au/students/get-a-usi
|
1
|
Relying Party
|
|
Student Identifiers Registrar — In the future there may be additional
private-sector relying parties.
|
https://portal.usi.gov.au/student
|
Because
the individual already has a myGovID, they choose to create their USI using
their Digital Identity, rather than creating an account.
This
prompts the Relying party to send an Authentication Request to an Identity
Exchange, specifying the required attributes and Identity-Proofing Level
(‘identity strength’).
At
present, only the Government exchange is available - in the future an
individual may be offered a choice of multiple exchanges (including private-sector).
|
2
|
Identity Exchange
|
|
Services Australia— In the future there may be additional
private-sector exchanges.
|
https://auth.identity.gov.au/choose-identity-provider/selection
|
The
individual selects myGovID. In the future there may be additional
private-sector identity options.
This
prompts the Identity Exchange to send an Authentication Request to the
selected Identity Service Provider, myGovID.
|
3
|
Identity Service Provider (ISP)
|
|
Commissioner of Taxation as provider of myGovID
|
https://mygovid.gov.au/AuthSpa.UI/index.html#login
|
The
individual is asked to provide the email address they use with myGovID.
This
prompts myGovID to send a login request to the myGovID app on the
individual’s phone.
The
individual logs in to myGovID, and this permission prompts myGovID to send a
response to the identity exchange, comprising:
required
attributes; achieved Identity-Proofing Level; and the individual’s unique
myGovID user identifier, which ensures pairwise pseudonymity.
|
4
|
Identity Exchange
|
|
Services Australia
|
https://auth.identity.gov.au/consent/return
|
The
Identity Exchange sends to the Relying Party: required attributes; and
pairwise identifier.
This
stage does not require action by and is not visible to the individual, who
sees a ‘redirecting’ message.
|
5
|
Relying Party
|
|
Student Identifiers Registrar
|
https://portal.usi.gov.au/student/Usi/Create/PersonalDetails
|
On
receiving the required attribute information, the Relying Party permits the
individual to commence the process of obtaining a USI.
|
6
|
The
individual completes the application form, with their full name and date of
birth provided by digital identity, and is issued with a USI.
|
Source: Trusted Digital Identity Framework: release 4.8, Australian Government, 2022, Document 06A Federation Onboarding Guidance, 5-12; Library observation and analysis.
Figure 2: Current unlegislated Digital ID ecosystem under TDIF
Sources
and further information follow.
Statement of Compatibility with Human Rights
As required under Part 3 of the Human Rights
(Parliamentary Scrutiny) Act 2011 (Cth), the Government has assessed the
Bill’s compatibility with the human rights and freedoms recognised or declared
in the international instruments listed in section 3 of that Act. The
Government considers that the Bill is compatible.[22]
Committee
consideration
Parliamentary
Joint Committee on Human Rights
In its Report
14 of 2023 the Parliamentary Joint Committee on Human Rights (the Human
Rights Committee) recorded ‘no comment’ in relation to the TCP Bill.[23]
In relation to the DID Bill the Human Rights Committee
observed:
This bill, in seeking to establish an Australian Government
Digital ID System, engages and limits the right to privacy, insofar as it would
involve the collection, use, disclosure and retention of personal information.
However, as individuals cannot be required to create or use a digital ID to
access government services, and noting the numerous safeguards in the bill, the
committee considers the proposed limitation on the right to privacy may be
reasonable, necessary and proportionate. However, the committee notes much
will depend on how securely the personal information and data is held
within the system and by accredited entities in practice.
With respect to the sharing of personal information for law
enforcement purposes, the committee reiterates its previous concerns
regarding the sharing of personal information for secondary purposes, as
recently set out in Report
12 of 2023 in relation to the Identity Verification Services Bills. The
committee further notes that much of the operational detail of the measures
are to be set out in delegated legislation. The committee will closely
scrutinise any such legislative instruments if made for compatibility with
human rights. As such, the committee makes no further comment on this bill
at this stage.[24]
[emphasis added]
Senate
Economics Legislation Committee
The Bill was referred
to the Senate Economics Legislation Committee for inquiry and report by 28
February 2024. The Committee reported on 28 February 2024, recommending that
the Bills be passed.[25]
The Coalition, the Greens and One Nation issued dissenting reports and LNP
Senators for Queensland Matt Canavan and Gerard Rennick issued additional
comments.
The Coalition Senators’ dissenting report made 3
recommendations. Firstly, that the Bill be amended to remove the phasing-in
provisions, allowing for private sector involvement in the AGDIS from
commencement. The Coalition recommended that the Bill should not be progressed
without simultaneous involvement of the private sector.[26]
The second recommendation was that the Bills only be considered
once the proposed reforms of the Privacy Act are introduced to the
Parliament, to ensure that privacy, data protections and compliance
requirements are consistent and coordinated across various related legislation.[27]
Finally, the Coalition Senators recommended that the Bill be
amended to include further guarantees for consumers and businesses to ensure
the AGDIS is fully voluntary.[28]
Senators Canavan and Rennick supported the Coalition
Senators’ dissenting report and made additional comments questioning whether
the proposed Digital ID framework would remain voluntary in the future and
raised a lack of consistency between the Bills and the Privacy Act.[29]
Senator David Shoebridge of the Greens also issued a
dissenting report, stating that ‘the move towards a digital ID has large
potential privacy benefits if done well and clear risks if it is rushed or
mishandled’.[30]
Acknowledging the argument put forward by some submitters that the reform of
the Privacy Act should have preceded the introduction of the DID Bills,
Senator Shoebridge commented:
The [Privacy Act] reforms are slow to materialise and in the
meantime we have no greater security for our online identities. This is the
best argument for proceeding with this Bill now, noting as well that it
contains significantly improved privacy protections from those that are
currently available under the Privacy Act.[31]
Senator Shoebridge stated that it was necessary to limit
third party access to digital identities and in particular to limit law
enforcement access. Senator Shoebridge considered:
If Parliament is of the view there must be some provision for
law enforcement access, then at a minimum it must be limited to a very narrow
subset of law enforcement bodies, require a warrant issued by a superior court
of record, that it only be in relation to either an extremely serious offence
or an imminent threat to life.[32]
Other concerns raised by Senator Shoebridge included the
‘genuine voluntariness’ of the Digital ID scheme and the need to ensure
alternative means of accessing services are ‘reasonably comparable’; the need
to ensure the Digital ID system is properly inclusive; and concerns about
biometrics and bias, which the Senator considered should be addressed before
the Bills are enacted; the desirability of a mechanism to facilitate deletion
of a Digital ID; and the need to ensure that a ‘meaningful and accessible
redress and penalty scheme’ is created.[33]
One Nation Senator Malcolm Roberts also issued a
dissenting report, with 10 recommendations, including that the Bill not be
passed in its current form.[34]
Senator Roberts’ other recommendations included:
- that
the Treasury
Laws Amendment (Consumer Data Right) Bill 2022 be passed by the Senate
prior to resumption of the second reading debate on the Digital ID Bill 2023[35]
- that
the Bills should be amended to remove the ability for data to be held outside
Australia
- that
the Bills should be amended to require law enforcement to have a reasonable
suspicion that a crime is being committed by an individual before accessing
their digital ID data and
- details
of the redress scheme be dealt with in the DID Bill, rather than in delegated
legislation.[36]
Senate
Standing Committee for the Scrutiny of Bills
The Senate
Standing Committee for the Scrutiny of Bills had no comment in relation to the
TCP Bill.[37]
In relation to the DID Bill, on 7 February 2024 the Committee requested
the Minister’s advice on a number of matters that are discussed below in
relation to the provisions to which they relate.
Position of
major interest groups
Phasing-in
Phasing-in is the progressive opening of the AGDIS to
additional entities beyond the initial Commonwealth entities, by means of the
Minister determining under clause 60 the entities that may apply to
the Digital ID Regulator for approval to participate in the AGDIS. Phasing-in as
an administrative process and the specific phasing-in proposed by Minister
Gallagher are discussed below under ‘Approval to participate in the AGDIS’.
Although generally supportive of the proposed AGDIS in
principle, the private sector has generally been critical of the phasing-in,
arguing that the lack of clarity about timing creates risk for continuing
investment of private sector providers in digital ID products. Digital service
providers, for example, noted that the current sequence of phases will
disincentivise the participation of private sector providers, by establishing
the public sector as the primary Digital ID provider.[38]
Others have argued that the phased approach would produce fragmentation in the
Digital ID ecosystem, limit community awareness of the technology,[39]
and discourage early and large volume take up.[40]
Arguing that these issues would have detrimental flow-on
effects for those providers, consumers, and the overall success of the system,
business stakeholders have proposed amendments to the phasing-in set out in the
Digital ID Bill consultation process in 2023. Submissions
have suggested that public and private sector Digital ID solutions
should be released concurrently in Phase 1 of the AGDIS rollout,[41]
or that citizens should be allowed to use their Government-issued Digital ID to
open bank accounts earlier on in the AGDIS rollout, by moving Phase 3 to a new
‘Phase 1b’.[42]
Governance
arrangements
Submissions from the ACT
Government, the Australian
Banking Association (ABA) and Australian
Payments Plus (AP+) considered the proposed governance arrangements too
complex, with too many entities in too many portfolios, leading to concerns
about delineation and coordination of roles, and the risk that these
shortcomings could be exacerbated when Machinery of Government (MoG) changes
occur.
The ABA and AP+ expressed concern that the ‘distributed
governance’ model of the Consumer Data Right (CDR) scheme was being emulated
for Digital ID. The CDR
Data Standards Chair submitted that Digital ID and CDR data standards
should be made by the same Data Standards Chair, advised by a single data
standards body.
In its submission, the ABA recommended that an
over-arching governance mechanism be introduced with appropriate Ministerial
accountability for oversight and policy co-ordination across the six different
government agencies and collaborative public-private task forces to drive the
uptake of Digital ID be established.
Fees
Under subclause 144(3) fees cannot be charged to an
individual for the creation or use of a digital ID. The Digital ID Rules may
make provision in relation to the charging of fees by the Digital ID Regulator
(paragraph 144(1)(a)) and may also make provision in relation to the
charging of fees by accredited entities for services provided in relation to the
AGDIS (subclause 148(2)).
No fee information was released with the consultation
process in 2023, nor with the introduction of the DID Bills in November 2023,
and a law firm has noted that:
The Government will not charge entities for accreditation and
participation in the first two phases of expansion (across Commonwealth and
state and territory governments). However, the Department of Finance will
develop and conduct public consultations on an approach for charging ahead of
private sector participation in the AGDIS [in phases 3 and 4].[43]
In that context, stakeholder commentary does not refer to
any specific proposals by the Government for fees or charges. However, it
generally expresses concerns about the potential financial burden on private
and public entities participating in the AGDIS.
In its submission to the exposure draft consultation process in 2023, the ACT
Government argued that:
The cost of administering the central (and critical)
infrastructure to support AGDIS should be the responsibility of the
Commonwealth (as recommended in the recent myGov audit), particularly given the
value in ensuring all States and Territories participate in the AGDIS, and all
jurisdictions have invested in their own identity systems to date (p. 6).
Similarly, in its submission
to the same consultation process, civil rights group Digital Rights Watch
recommended that no entity, either public or private, be allowed to
charge fees for the provision of Digital ID services (p. 10).
Private sector stakeholders, such as Australian Payment
Plus, have expressed similar concerns about the potential financial burden
derived from the accreditation process, which may result in a potential barrier
for less resourced private sector actors to fully participate in the AGDIS:
The cost of the proposed accreditation process will likely be
a disincentive for full private sector participation. The requirement for at
least six external assessments (a privacy assessment and privacy impact
assessment; protective security assessments including both pen test and ISO
27001 accreditation; fraud, and usability/ accessibility including WCAG
accreditation) will make it hard to get a critical mass of participants beyond
large well-resourced participants. Further, many large institutions (public and
private) are already subject to significant regulation, standards and
oversight, and the products of these existing similar regulatory obligations
should be leveraged wherever possible to minimise duplication of effort and encourage
participation.[44]
In this Digest, the Digital ID Rules and fees are
discussed in ‘Key issues and provisions of the DID Bills’. An expanded overview
of stakeholders’ views on fees is provided in ‘Key issues and provisions to be
addressed in delegated instruments’.
Collection
and management of data
Civil rights groups, academic groups and digital payment
businesses have expressed contrasting views on the collection and management of
personal data, including sensitive and protected attributes, as well as
timeframes for the preservation of such data.
Civil rights and independent academic groups have
advocated for stronger data protection, stronger data safety safeguards and
greater data ownership, as well as limitations on the collection and disclosure
of sensitive personal data. IDCARE’s submission
to the exposure draft consultation process recommended that the Bill address
deficiencies in the minimum response standards in the event of exposure or
misuse for users of Digital ID in the current TDIF; provision be added for
relying parties not being allowed to impose additional identity-verification;
and for delegated legislation or rules to provide an unambiguous requirement to
validate against current sources of identity information in a timely way, to
prevent threat exposure and identities being compromised. [45]
To strengthen user control of their own data, IDCARE also
proposed that the DID Bill be amended to: contain explicit statements of
ownership of the Digital Identity, with consumers being allowed to determine
when their identity credential has been consumed and enable a much more
citizen-centric means of responding and protecting against threats; include an
erasure right to allow for information to be destroyed, should an individual
wish to withdraw their information entirely from any entity or shared provider
to which they have previously given consent; be clearer about deactivation
requirements, such as prompt notification of the individual; set a limit for
the 'as soon as practicable' timeframe provision and extension to refer to 'the
individual or their representatives or nominees'; add capacity to freeze
Digital ID or flag identity compromise rather than straight erasure/deletion; provisions
for the data of deceased people to be erased; narrow the threshold at which the
Minister can amend rules without consultation; and funding arrangements for
IDCARE should be urgently considered.[46]
Digital Rights Watch expressed its opposition to any repurposing of Digital ID data or infrastructure for
surveillance purposes and recommended tighter protections against data
profiling to track online behaviour. It recommended that the Digital ID Bill
include specific data retention limitations and a clearer requirement for
entities to delete or destroy personal information if an individual requests
deactivation of their Digital ID.[47]
Conversely, private digital providers have suggested that
amendments be made to the provisions dealing with the collection, use and
disclosure of restricted personal information, in order to improve or
facilitate the provision of services to end users and ensure fairness in the
AGDIS. AP+ argued that in order to enable Indigenous Australians to access
services where ‘proof of Aboriginality’ is required:
the legislation should not restrict accredited entities
offering the ability for individuals to be able to reflect their cultural
identity in certain digital representations. There are positive practical use
cases for “proof of Aboriginality” as an attribute, including:
-
Demonstrating Aboriginal or Torres Strait Islander status for access to concessions
such as education, government, banking and health, whilst also helping to
reduce fraudulent access to those concessions.
-
Proving representation in native title access discussions.
-
Voting for elected representatives in indigenous bodies.
-
Facilitating employment
opportunities for first nations people.[48]
Analytics company BixeLab Pty Ltd similarly argued against
a blanket ban on collection of racial or ethnic attributes as contained in
subclause 44(1) of the DID Bill, as it would prevent independent
assessors from testing the AGDIS for demographic fairness, which might
otherwise have been authorised under subclause 49(6) of the DID
Bill.[49]
It also recommended that timeframes for retention of sensitive personal
information be extended to allow for fraud investigation, similarly to
suggestions by other cybersecurity and digital communication stakeholders, such
as the Communications Alliance Ltd and Optus.[50]
Accessibility,
voluntariness and equitable access
Public and private stakeholders have also expressed
concerns on the voluntary nature of the AGDIS, as well as on issues of consent,
accessibility and equitable access.
In its submission to the draft consultation process in
October 2023, the Office of the Victorian Information Commissioner
recommended that the Bill include a definition of consent that specifies the
five elements of consent (voluntary, informed, specific, current, and the
individual must have capacity to consent).
Civil rights and disability advocacy groups have
recommended that the DID Bill provide more avenues to access the AGDIS for
citizens who have a disability, identify as First Nations or Indigenous, and
live in rural areas. Blind Citizens Australia suggested that the DID Bill be
amended to include non-photographic biometric options for crosschecking
identity, such as voice authentication, and provide people unable or unwilling
to sign up for a Digital ID with a genuine choice of platforms to access government
services.[51]
Reflecting similar concerns, Economic Justice Australia added:
people with disabilities, First Nations people and people in
remote Australia have reported significant issues with processes for online
identity authentication because the processes required to obtain and re-use
already obtained IDs and related passwords do not reflect their access to
technology and the devices needed to administer authentication systems. … Safeguards
for people for whom the creation and ongoing use of a Digital ID is problematic
should be a legislated requirement for Digital ID Relying Parties. …The design
standards outlined by Australian Human Rights Commission for disability
inclusion should be considered when designing the authentication processes for
Digital ID creation and ongoing use. [52]
UNSW Allens Hub submission
expressed reservations on the use of biometric technology and recommended more
studies be conducted prior to its introduction in the AGDIS, particularly due
to the limitation and potential bias of the technology when used on Indigenous
populations.[53]
Guarantees
of equal access to services
Some submissions to the Committee inquiry expressed
concerns about the extent to which the AGDIS will be voluntary. The UTS Human
Technology Institute noted:
Consent is only meaningful when people are not unreasonably
disadvantaged if they opt to use traditional methods of proving their identity;
in other words, they must retain equal entitlements and access to the same
services and products … clause 74 should be amended to include an explicit
guarantee of equal access to services for those who opt out of digital
ID. [54]
Digital Service Providers Australia New Zealand warned
that a voluntary system will ‘create significant cyber security risks for
individuals who do not have a Digital ID’.[55]
The Coalition Senators' Dissenting
Report recommended that the Bill should be amended to include ‘further guarantees
for consumers and businesses to ensure the AGDIS is fully voluntary’ (p. 65).
Financial
implications
The Explanatory Memorandum notes that ‘the Commonwealth
has spent $781.9 million on the Digital ID Program over the financial years
2016–17 to 2023–24 [and] further expenditure will be required in future’.[56]
Following the introduction of the DID Bills on 30 November 2023, the Mid-Year
Economic and Fiscal Outlook (MYEFO) statement on 13 December 2023 included $145.5
million over four years from 2023–24 (and $17.0 million per year ongoing) for
the Digital ID system. In the details reproduced below, Services Australia is
not one of the agencies to share in the funding, despite its proposed key role
in the Digital ID system.[57]
The MYEFO statement also noted that ‘the Government will
consider future funding for the Digital ID framework ahead of the commencement
of enabling legislation’.[58]
This appears to anticipate further funding for the Digital ID system in the May
Budget including, perhaps, funding for Services Australia.
Digital ID
Payments ($m) |
|
2022-23 |
2023-24 |
2024-25 |
2025-26 |
2026-27 |
Australian
Competition and Consumer Commission |
- |
15.9 |
30.0 |
21.1 |
- |
Attorney-General’s
Department |
- |
9.3 |
16.7 |
17.2 |
16.2 |
Australian
Taxation Office |
- |
5.4 |
6.1 |
- |
- |
Office
of the Australian Information Commissioner |
- |
1.4 |
- |
- |
- |
Department
of the Treasury |
- |
0.9 |
- |
- |
- |
Department
of Finance |
- |
-2.2 |
4.9 |
- |
- |
Total
– Payments |
- |
30.8 |
57.7 |
38.3 |
16.2 |
The Government will provide $145.5 million over four years
from 2023–24 (and $17.0 million per year ongoing) to support the next stages of
the Digital ID program and related identity security initiatives. Funding
includes:
-
$67.0 million over three years from 2023–24 to the Australian
Competition and Consumer Commission (ACCC) to perform regulatory functions
under the Digital ID legislation from 1 July 2024
-
$56.0 million over four years from 2023–24 (and $17.0 million per year
ongoing) to the Attorney-General’s Department for the continued operation of
the Identity Matching Services
-
$11.5 million over two years from 2023–24 to the Australian Taxation
Office to rebrand myGovID and deliver ICT updates to enable choice of identity
service provider when accessing business services
-
$4.9 million in 2024–25 to the Department of Finance for communications
activities to increase individual and business awareness and understanding of
Digital ID
-
$3.3 million in 2023–24 to the Attorney-General’s Department to enhance
the Credential Protection Register to better respond to future data breaches
-
$1.4 million in 2023–24 to the Treasury to support the ACCC to deliver
its Digital ID functions and scope options for an enduring data and digital
regulator
-
$1.4 million in 2023–24 to the Office of the Australian Information
Commissioner to prepare for its expanded oversight role under the Digital ID
and Identity Verification Services legislation.
The cost of this measure will be partially met from within
the existing resourcing of the Department of Finance and the Treasury.[59]
The Explanatory Memorandum
anticipates but does not quantify financial savings for the Commonwealth from
increased use of Digital ID by people to access government services instead of ‘more
costly identity verification such as in-person or phone-based methods’, while noting
that ‘these methods will remain available for government services required to
maintain alternative channels’. It is suggested that the Bills ‘may also enable
reduced identity-related fraud across government services’. In addition, a
report prepared for the Department of Finance contends that ‘individual time
savings’ could result in an indirect whole-of-economy benefit to the amount of
an estimated $3.3 billion annually.[60]
In a funding decision not specifically related to the
Digital ID project, the MYEFO statement on 13 December 2023 also included
$21.2 million over five years from 2023–24 for the Department of Home Affairs
to provide ‘services for victims of identity crime and misuse’.[61]
Key
issues and provisions
Overview of
architecture of the Digital ID System
In order that the AGDIS can effectively and safely include
and support a range of providers and participating entities, the DID Bill
establishes the architecture of a complex regulatory framework, while providing
that many detailed aspects will be clarified in a range of instruments that
will be issued from time to time by the various governance entities.
There are two parallel streams of assurance: accreditation;
and approval to participate in the AGDIS. Accreditation is required for
participants other than relying parties to participate in the AGDIS, but
accredited entities operating outside of the AGDIS is also envisaged, with
consultation material describing accreditation being open to private sector
providers prior to their eligibility to participate in the AGDIS.[62]
The TDIF comprised 13 policy documents which
outlined the functional details of the system. In contrast, the DID Bill is
based around three ‘core instruments’: Accreditation Rules; Digital ID Rules;
and Digital ID Data Standards (subclause 167(1)). In a 2023 consultation
process, a draft Digital
ID Bill and draft Digital
ID Rules and Digital
ID Accreditation Rules were published.[63]
These draft rules are indicative but not conclusive regarding rules that will
be issued under the DID Bill.
In addition, a range of other governance instruments will
be issued. Governance instruments and the entities responsible for governance
are discussed below.
Governance arrangements
Figure 3 below outlines the proposed governance
arrangements for the Digital ID system in diagrammatic form, with a focus on
the relationships of the key governance entities.
Main actors
Minister
The Minister will be responsible for determining Digital
ID Rules and Accreditation Rules (clause 168). Before making or
amending any rules under clause 168 the Minister must consult the
Information Commissioner if the rules deal with matters that relate to the
Commissioner’s privacy
functions (clauses 19 and 169). In some circumstances, the
Minister may give directions (clauses 27, 73, 97 and 104)
to the Digital ID Data Standards Chair, the Digital ID Regulator and the System
Administrator.
The Minister can issue directions to the Digital ID Regulator
for reasons of security, including on the basis of security assessments
provided to them by the Australian Security Intelligence Organisation (ASIO).
Under subclause 27(1) (in relation to
accreditation) and subclause 73(1) (in relation to approval to
participate in AGDIS) the Minister may issue directions to the Regulator, for
reasons of security within the meaning of the Australian
Security Intelligence Organisation Act 1979, including on the basis of
an adverse or qualified security assessment in respect of a person, to direct
the Regulator to: refuse to accredit/approve an entity; impose conditions on an
accreditation/approval; suspend an accreditation/approval; or revoke an
accreditation/approval. The involvement of ASIO in the AGDIS is a protective
one; the TCP Bill provides for ASIO to provide to the Minister security
assessments of an entity’s suitability for accreditation (chapter 2) and
participation (chapter 4) in the digital identity system.[64]
Digital ID Data Standards
Chair
A Digital ID Data Standards Chair (chapter 7) is to
be appointed by the Minister on a full time or part time basis for a period not
exceeding three years at a time and in the absence of an appointment the
Minister will be the Chair (clauses 9, 105 and 106).
The Chair will make standards for the AGDIS and the Accreditation Scheme, for
example, technical, data, design or integration requirements (clause 99).
Standards may relate to accreditation (clause 15) and participation (clause
62). Under clause 100, before making, amending or revoking Digital
ID Data Standards, the Chair must consult the Minister, the Digital ID
Regulator, the System Administrator and the Information Commissioner, and must consider
any submissions received from the public. The Chair may also prescribe service
levels for accredited entities and participating relying parties but must first
consult the System Administrator (clause 80).
Digital ID Regulator
Clause 90 establishes that the Digital ID Regulator
(chapter 5) will be the Australian Competition and Consumer Commission
(ACCC).[65]
The Regulator will have responsibility for administering the Accreditation
Scheme and for overseeing and maintaining the AGDIS, including approving
entities’ participation in the AGDIS. In performing this role, the Regulator
must establish and maintain registers of Accredited Entities (clause 120)
and entities approved to participate in AGDIS (clause 121). The
Regulator may give directions to entities regarding accreditation and
participation in the AGDIS (clause 127). The Regulator may take
enforcement action against accredited entities and other entities (clause
122). Either at their own initiative or on request, the Regulator will advise
the Minister, the System Administrator and the Chair on matters relating to the
provisions of the Bill (paragraph 91(d)) and advise the Information
Commissioner on privacy matters that relate to the Bill (paragraph 91(e)).
System Administrator
Within the current unlegislated Digital ID system, Services
Australia performs multiple roles, being an Identity Exchange, an Attribute
Service Provider, a Relying Party, and the Temporary Oversight Authority (TOA).[66]
Replacing the TOA, clause 94 establishes the role
of System Administrator and specifies that it will be performed by the Chief
Executive, Centrelink, who under section 7 of the Human Services
(Centrelink) Act 1997 is also the CEO
of Services Australia. As Services Australia will continue most of its
current roles in the system as a participant (Identity Exchange, Attribute
Service Provider, and Relying Party), the nomination of the Chief
Executive, Centrelink may be intended to distinguish the System
Administrator role from Services Australia’s continuing roles as a participant
in the system.
The responsibilities of the System Administrator (chapter
6) will include: monitoring and managing the availability of the system,
including by coordinating system changes and outages; providing assistance to
entities participating in the system (government and private entities); and managing
digital ID fraud incidents and cyber security incidents involving entities
participating in the system (clause 95).
Information Commissioner
In
addition to already-established functions under the Privacy Act
1988, the Information Commissioner must be notified of data breaches by
accredited entities (clauses 39, 40 and 41) and may
take enforcement action against accredited entities and other entities (clause
122). The Information Commissioner must be consulted by the Minister prior
to the making of Digital ID and Accreditation Rules if the rules deal with
matters that relate to the Commissioner’s privacy
functions (including where accredited entities will be authorised to
collect, use or disclose restricted attributes or biometric information of
individuals (clause 169)). On request by the Regulator, the Information
Commissioner must provide advice on matters relating to the operation of the
DID legislation (clause 42). Under clause 155 the Information
Commissioner’s annual report must include information about the performance of
their functions and the exercise of their powers under or in relation to Part 2
of Chapter 3 of the DID Bill.
Other entities
The Bill anticipates the Regulator will also ‘consult with
… as required’ the Australian
Securities and Investments Commission, the Australian
Prudential Regulation Authority, the Australian
Financial Complaints Authority, the part of the Australian
Signals Directorate known as the Australian
Cyber Security Centre and ‘any other body the Digital ID Regulator
considers appropriate’ (paragraph 91(c)). The Bill also provides for the
establishment of committees, advisory panels and consultative groups. Subclause
150(1) provides for the Minister to establish advisory committees to
provide advice about matters arising under the Act. Clause 103 provides for the Digital
ID Data Standards Chair to establish committees, advisory panels and
consultative groups. Advisory committees set up by the Minister will have terms
of reference and other terms, conditions and procedures set out in writing (subclause
150(3)). There is no similar requirement for committees, panels and
groups established by the Digital ID Data Standards Chair.
The Senate Standing Committee for the Scrutiny of Bills
(Scrutiny Committee) sought advice from the Minister for Finance on a number of
aspects of clause 150 of the DID Bill. Firstly, the Scrutiny Committee
sought advice on why it is considered necessary and appropriate to leave the
matter of establishing an advisory committee under subclause 150(1), and
determining matters relating to the operation and members of such committees
under subclause 150(3), to written instruments, rather than these
matters being included in the Bill. Secondly, why it is considered necessary
and appropriate to specify that instruments made under subclauses 150(1) and
150(3) are not legislative instruments (including why it is considered that the
instruments are not legislative in character). Finally, whether the Bill could,
at a minimum, be amended to provide that these instruments are legislative
instruments, to ensure that they are subject to appropriate parliamentary
oversight.[67]
The Minister advised that the composition, purpose and
terms of Advisory Committees are appropriately left to executive control to
ensure committees are able to be established as required (which may be on a
short-term basis) with appropriate subject-matter experts and terms of
reference. The Minister further advised that instruments establishing
committees, their composition, purposes and terms are administrative in
character as they do not determine the law or alter the content of the law.[68]
The Scrutiny Committee thanked the Minister for her
response, but reiterated its concern that as these committees are established
to provide advice about matters arising under the DID Bill, including in
relation to the Digital ID Regulator’s powers and functions, their
establishment forms a significant part of the overall legislative scheme. It
noted that it was open for the Minister to prescribe an instrument as a
legislative instrument, even if it does not determine or alter the law. The Scrutiny
Committee drew the matter to the attention of the Senate and left to the Senate
as a whole to consider the appropriateness of the provisions.[69]
Figure 3: Proposed governance arrangements
Source: Derived from Library analysis
of the DID Bill and Explanatory Memorandum.
Governance: Instruments
The DID Bill establishes the architecture of the Digital
ID system, but many aspects of the system’s operation will be settled through a
range of instruments, determinations and directions, as outlined in
Table 1.
Table 1: Instruments and determinations under the DID
Bill
|
Made by |
Enabling clause(s) |
Disallowable |
‘Core instruments’ |
|
167 |
|
Accreditation
Rules |
Minister |
168 |
Yes |
Digital
ID Rules |
Minister |
168 |
Yes |
Digital
ID Data Standards |
Data Standards Chair |
99 |
No |
Determinations |
|
|
|
Service
levels |
Data Standards Chair |
80 |
No |
Phasing-in |
Minister |
60 |
No |
Directions |
|
Not legislative instruments |
To
Digital ID Regulator |
Minister |
27, 73 |
|
To
System Administrator |
Minister |
97 |
|
To Digital ID Data Standards Chair |
Minister |
104 |
|
To
entities |
Regulator |
86, 127, 128, 129 |
|
To
entities |
System Administrator |
130 |
|
Disallowance
The TCP Explanatory Memorandum states that item 10
of the TCP Bill’s Schedule 1 would enable the Minister to make disallowable
transitional rules that ‘will be able to address any unforeseen consequences of
the principal Bill and minimise the likelihood of any regulatory uncertainty
during transition’.[70]
Because the transitional rules under item 10 of the
TCP Bill’s Schedule 1 and the Accreditation Rules and Digital ID Rules
established by the Minister under clause 168 of the DID Bill may deal
with a wide range of matters it is appropriate that the rules are disallowable,
and that clause 169 would require the Minister to consult before making
or amending legislative rules.
Other instruments that will relate to technical or
specific operational aspects, for example data standards and service levels,
are less suited to disallowance. The Explanatory Memorandum explains that
subjecting this type of instrument to disallowance could adversely affect
certainty in relation to the day-to-day operation of the AGDIS.[71]
‘Core instruments’
Subclause 167(1) provides that the Accreditation
Rules, Digital ID Rules and Digital ID Data Standards are ‘core instruments’.
This designation appears to be a mechanism to facilitate flexibility in the
application, adoption or incorporation from time to time of matter contained in
other material. This overrides subsection 14(2) of the Legislation
Act 2003, which provides that a legislative instrument or notifiable
instrument ‘may not make provision in relation to a matter by applying,
adopting or incorporating any matter contained in an instrument or other
writing as in force or existing from time to time’, unless the contrary
intention appears.
This approach affords flexibility in relation to
adaptation and evolution of the system in the context of, for example,
technological change, and the Explanatory Memorandum offers some useful
examples:
Examples of documents that may be incorporated by reference
from time to time include Commonwealth documents relating to protective
security and cyber security (such as the Protective Security Policy Framework
and the Information Security Manual), international standards (such as those
relating to the testing of presentation attack detection processes used in
biometric verification), and digital identity standards set by internationally
recognised organisations such as the US Department of Commerce’s National
Institute of Standards and Technology.
It is intended that, to ensure accredited entities and others
are aware when changes in an incorporated document would take effect [and] are
given sufficient time to comply with any changes … the Accreditation Rules
would specify when those changes would take effect.[72]
The Scrutiny Committee sought advice from the Minister as
to whether documents applied, adopted or incorporated by reference under clause
167 will be made freely available to all persons interested in the law and
why it is necessary to apply the documents as in force or existing from time to
time, rather than when the instrument is first made.[73]
The Minister advised that the Digital ID Bill and
legislative rules seek to adopt existing frameworks, standards or policies that
are appropriate for digital ID, which change over time as circumstances, risks
and threats change. The Minister further advised that the draft Accreditation
Rules include a provision [subrule 1.5(2)] stating accredited entities will
have 12 months to comply with changes in any incorporated standard or policy
unless the incorporated document itself sets out a longer timeframe.[74]
In relation to access to incorporated documents, the Minister
advised that there will be two kinds of incorporated documents in the
legislative rules, one of which includes standards relating to security,
biometric technology operation and biometric technology testing which are not
freely and publicly available in full and are unable to be made publicly
available due to copyright. The Minister advised summaries and previews of each
of these standards are publicly available and the legislative rules will include
links to where the public information may be accessed.[75]
The Scrutiny Committee thanked the Minister for her
response, but remained concerned that entities will be required to comply with
standards that are not fully and freely accessible, particularly as these
standards relate to the handling of highly sensitive biometric information. The
importance of public access to these documents was also highlighted by the
Committee, which noted that the availability of summaries and previews of
standards was inadequate to properly comply with the standards in full.[76] In light of these
concerns, the Committee requested the Minister’s further advice ‘as to whether
free access to documents that will be applied, adopted or incorporated by
reference into legislative instruments as a result of clause 167 can be
provided via other means such as display in public libraries or departmental
offices’.[77]
The Minister’s response advised that the Department of
Finance ‘is further investigating the ways in which documents that are
incorporated by reference and that are subject to copyright can legally be made
available for free viewing by interested parties’.[78]
The Committee thanked the Minister for her advice and noted that it would
appreciate further advice on the conclusion of the Department’s investigations
on this matter in due course. The Committee made no further comment on this
matter.[79]
The consultation process about proposed rules is set out
in subclauses 169(1) and (2), which require consultation with the
Information Commissioner about proposed rules that relate to the Commissioner’s
privacy
functions, including rules that would authorise accredited entities to
collect, use or disclose restricted attributes or biometric information of
individuals.
Subclause 169(4) provides that the consultation
process does not apply if the Minister is satisfied that there is an imminent
threat to AGDIS, or that a hazard has had, or is having, a significant impact
on the system (threats and incidents are discussed in more detail below). If rules
are made on this basis without consultation:
the Secretary of the Department must review the rules, seek
submissions on the rules and complete a report on the rules within 60 days of
being made. The Minister is required to table in Parliament a copy of the
Secretary’s statement of findings.[80]
However, a failure to consult or otherwise comply with the
requirements of clause 169 does not affect the validity or enforceability of
rules (subclause 169(9)).
Accreditation Rules
The purpose of the Accreditation Rules is to provide a set
of nationally consistent standards that a provider of digital ID services must
meet in order to become and remain an accredited entity. Under clause 28,
Accreditation Rules made by the Minister will prescribe a range of matters
related to the scope and operation of the Accreditation Scheme, including the
privacy, security, accessibility and other standards to apply to accredited
entities. Subclause 28(2) provides a non-exhaustive list of matters that
the Accreditation Rules may address, including: technical, data or design
standards relating to the provision of accredited services; mandatory requirements
for becoming and remaining an accredited entity (for example relating to privacy,
security, fraud control, and incident management and reporting); and requirements
or restrictions relating to the generation of digital IDs for children.
Whereas much of the accreditation requirements will be
established in the Accreditation Rules, several key requirements are featured
in the Bill. For example, accredited services must be accessible and inclusive
(clause 30).
The Digital ID Accreditation Rules will be applicable to
all service providers, including those operating outside the AGDIS, and
trustmarks provided for under clause 117 may be available to entities
operating parallel Digital ID systems. Private exchange ConnectID is already advertising
government accreditation as ensuring the security of their system.[81]
Digital
ID Rules
The following discussion notes the wide range of matters
the disallowable Digital ID Rules may deal with.
Clause 12 provides that in having regard to whether
an entity is a fit and proper person, the Digital ID Regulator must have regard
to any matters specified in the Digital ID Rules, which may relate to:
- for accreditation of an entity: whether to accredit (clause
15); suspension of accreditation (clause 25); and revocation
of accreditation (clause 26) and
- for approval to participate in the AGDIS: whether to approve (clause
62); conditions on approval (clauses 63 and 64); suspension
of approval (clause 71); and revocation of approval (clause
72).
With respect to accreditation and approval to participate,
the Digital ID Rules may also address aspects of: requirements for applications
(clause 141); the Digital ID Accredited Entities Register (clause 120)
and the AGDIS Register (clause 121); statutory contracts between
entities participating in the AGDIS (clause 85); record keeping by participating
entities and former participating entities (clause 135); compliance
assessments (clause 131); dispute resolution procedures (clause 87);
the redress framework (clause 88); and reviewable decisions (clause 137).
In relation to technical aspects of the system, the
Digital ID Rules may address: holding information outside Australia (clause
77); reportable incidents (clause 78); and interoperability (clause
79). The Digital ID Rules may also address aspects of: Digital ID Data
Standards (clause 99); and confidentiality, particularly authorised uses
and disclosures of protected information by entrusted persons (clause 152).
In relation to system regulation and administration, the
Digital ID Rules may address the powers of the Digital ID Regulator (clause 128)
and the System Administrator (clauses 95 and 130) to give
directions to protect the integrity or performance of AGDIS. The Digital ID
Rules may: make provision in relation to the charging of fees by the Digital ID
Regulator (clause 144) and by accredited entities (clause 148);
and specify Digital ID trustmarks that may or must be used by accredited
entities or participating relying parties, and prescribe conditions or
requirements in relation to the use or display of trustmarks (clause 117).
Digital
ID Data Standards
Clause 99 provides for the Digital ID Standards
Chair to make Digital ID Data Standards in writing. The Explanatory Memorandum
anticipates that the data standards will be ‘largely in the nature of
specifications for technical processes, to ensure for example there are
appropriate levels of security protecting the AGDIS and other digital ID
systems used by accredited entities’.[82]
Clause 100 ‘imposes mandatory consultation
requirements by the Chair before data standards are made to ensure that further
expert input is provided’, including submissions from the public and ‘consultation
with the Information Commissioner to ensure expert advice is provided on
privacy matters and the System Administrator for further expert advice on the
effect of technical and design standards on the operation of the AGDIS’. These
standards will ‘be made so as to operate at the commencement of the Act, ensuring
that the Accreditation Scheme and the AGDIS can properly operate immediately’.[83]
Accreditation
The DID Bill assigns to the Minister and the Digital ID
Regulator responsibilities for accrediting entities and approving entities to
participate in the Digital ID system (refer to figures 3 and 4).
A law firm has described accreditation as a ‘trust baseline’:
accredited Digital ID service providers will be required to
comply with privacy, security, consumer protection, record-keeping, data
destruction, and other requirements. Accreditation provides a baseline set of
obligations and regulatory oversight that apply to all accredited service
providers, whether they provide services in the Australian Government Digital
Identity System or in a separate Digital ID system.[84]
Types of entities that may be accredited
The DID Bill continues the architecture of the current
unlegislated TDIF by providing for three types of accredited entities: identity
exchange provider; identity service provider: and attribute service provider
(subclause 14(1)). Future expansion is provided for by an additional
category of ‘an entity that provides, or proposes to provide, a service of a
kind prescribed by the Accreditation Rules’ (paragraph 14(1)(d)). Entities
can apply for accreditation as more than one type of provider.[85]
Subclause 14(2) sets out the types of entities that
may apply to be accredited: public sector entities (Commonwealth entities and Commonwealth
companies, and state and territory departments and authorities); private sector
corporations (a body corporate incorporated by or under a law of the
Commonwealth or a state or territory); or a registered foreign company (within
the meaning of the Corporations Act 2001).
Accreditation processes
Under clause 15 the Regulator must decide
whether to accredit an entity. The DID Bill sets out the processes to be
followed by the Regulator when deciding whether or not to accredit an entity. The
Regulator must not accredit an entity:
- unless the entity provides, or will provide, some or all of the
services described in the definition of that type of provider as set out in clause
9 (subclause 15(3))
- if the Regulator is not satisfied that the entity is able to
comply with the provisions of the DID Bill (paragraph 15(4)(b))
- if a direction made by the Minister under subclause 27(1)
directing the Regulator to refuse to accredit the entity on the basis of
security is in force (paragraph 15(4)(a)) or
- if Accreditation Rules made by the Minister for the purposes of clause
28:
-
require specified criteria to be met and the entity does not meet the
criteria (paragraph 15(4)(c)); or
-
require the Regulator to be satisfied of specified matters and the
Regulator is not satisfied of those matters (paragraph 15(4)(d)).
The Regulator may also have regard to whether the
entity is a fit and proper person (subparagraph 15(5)(b)(i)). Clause
12 provides that, in doing so, the Regulator must have regard to
the matters (if any) specified in the Digital ID Rules. The Explanatory
Memorandum expects that, on this matter, the Digital ID Rules will ‘align where
possible’ with fit
and proper person considerations for entities applying for accreditation
under the Consumer Data Right
(CDR) scheme, for which the
ACCC is already the regulator.[86]
The Regulator may also have regard to any other
matters it considers relevant (subparagraph 15(5)(b)(ii)). As an
example, the Explanatory Memorandum notes that ‘if not already a mandatory
consideration in the Digital ID Rules, [the Regulator] could take into account
a determination made by a State privacy commissioner dealing with breach by an
entity of that State’s privacy law’.[87]
As noted above the Regulator must
not accredit an entity if a direction made by the Minister under subclause
27(1) directing the Regulator to refuse to accredit the entity for reasons
of security is in force (paragraph 15(4)(a)). Subclause 27(1) sets
out that the Minister ‘for reasons of security
within the meaning of the Australian
Security Intelligence Organisation Act 1979, including on the basis of
an adverse or qualified security assessment in respect of a person’ may, in
writing, direct the Digital ID regulator to: refuse to accredit an entity;
impose conditions on an accreditation; suspend an accreditation; or revoke an
accreditation (item 3 of Schedule 2 to the TCP Bill is also relevant).
As outlined in subclause 27(3) any such direction ‘remains in force
unless it is revoked by the Minister’, with subclause 27(4) noting that
a direction to revoke accreditation cannot itself be revoked. Subclause
27(5) sets out that a direction is not a legislative instrument.
Any decisions made for reasons of security (within the
meaning of the ASIO Act) in relation to an entity that is not an
Australian entity are not reviewable decisions (subclause 137(3),
and item 4 of Schedule 2 to the TCP Bill). Clause 9 includes a
definition of ‘Australian entity’. The Explanatory Memorandum notes that non-Australian
entities will be able to seek judicial review of such decisions.[88]
Item 2 of Schedule 1 to the TCP Bill provides that,
immediately after commencement:
- the
Commissioner of Taxation will be taken to be an accredited attribute service
provider and an accredited identity service provider and
- Services
Australia will be taken to be an accredited identity exchange provider
with both entities being subject to the conditions
specified in item 2.
The Explanatory Memorandum provides that the Commissioner
of Taxation and Services Australia ‘have already been accredited by the
Australian Government under the TDIF, as the specified kind of entity and
subject to the same conditions’.[89]
This ‘avoids those entities needing to re-apply for accreditation to the new
Digital ID Regulator when they have already achieved accreditation against
substantially the same requirements’.[90]
Other entities may be prescribed in transitional rules
made by the Minister under item 10 of Schedule 1 to the TCP Bill to be
taken to be accredited entities on commencement.
Accreditation
criteria
Under clause 28, Accreditation Rules made by the
Minister will prescribe a range of matters related to the scope and operation
of the Accreditation Scheme. Subclause 28(2) provides a non-exhaustive
list of matters that the Accreditation Rules may address. Draft Accreditation
Rules released
for consultation in September 2023 also provide a guide to likely accreditation
criteria, including: privacy impact assessment; protective security assessment;
fraud assessment; usability and accessibility assessment; systems testing;
penetration testing; usability testing; Web Content Accessibility Guidelines
(WCAG) testing.
The consultation draft of the Digital ID Accreditation
Rules includes cyber security controls among the protective security
requirements which an entity must comply with. This includes compliance with
the Essential Eight standards and additional controls with flexibility between
different risk management frameworks, including the internationally accepted
ISO 27001 and 27002 framework, the Australian Protective Security Policy
Framework, and a possibility for ‘another standard or framework’.[91]
In the draft accreditation rules ‘all protective security requirements that
have equivalent…controls’ as those in ISO 27001 and the Australian Protective
Security Policy Framework have been removed, in favour of compliance with those
frameworks.[92]
Notification of accreditation outcomes
Subclause 15(6) requires that the Regulator inform
the applicant in writing of its decision and to provide reasons if an
accreditation application is refused. The notice of a decision to accredit an
entity must set out: the kind of accredited entity that the entity is
accredited as; the day the accreditation comes into force; and any conditions
imposed by the Regulator on the entity’s accreditation (subclause 15(7)).
Details of the accreditation, including any conditions imposed, must be entered
in the Digital ID Accredited Entities Register (clause 120).
A decision to refuse to accredit an entity would be a
‘reviewable decision’ (see clauses 137 to 140), except when that
refusal results from a direction by the Minister under subclause 27(1)
to refuse to accredit the entity for reasons of security (see Table item 1
in the table at subclause 137(1) and subclause 137(3)).
Accreditation conditions
An entity’s accreditation is subject to accreditation
conditions (clause 16). The accredited entity must comply with those
conditions, and failure to do so may result in suspension or revocation of the
entity’s accreditation (clause 16). The Regulator may impose
conditions on an entity at the time of accreditation, or later (paragraph
17(2)(a)), either at the Regulator’s initiative or on application by the
entity (subclause 17(3)). Under paragraph 17(2)(b) the Regulator must
impose conditions if directed to do so by a ministerial direction regarding
accreditation under subclause 27(1), related to reasons of
security.
Subclause 17(4) comprises a non-exhaustive list of
matters to which conditions imposed by the Regulator may relate, including:
- limitations, exclusions or restrictions in relation to the
accredited services of the entity;
- the circumstances or manner in which the accredited services of
the entity must be provided;
- the kinds of restricted attributes of individuals (if any) that
the entity is authorised to collect or disclose;
- the kinds of restricted attributes of individuals (if any) that
the entity must not collect;
- the kinds of biometric information (if any) of an individual the
entity is authorised to collect, use or disclose;
- the entity’s information technology systems through which the
entity’s accredited services are provided, including restrictions on changes to
such systems;
- actions that the entity must take before the entity’s
accreditation is suspended or revoked.
Subclause 17(5) provides that the Accreditation
Rules issued by the Minister may determine that the accreditation of each
accredited entity, or each accredited entity included in a specified class, is
subject to specified conditions.
Conditions relating to restricted attributes
As defined in clause 11, a restricted
attribute includes: health information; information about a criminal
record; and an identifier of an individual that has been issued or assigned by
the Commonwealth, a state or territory, or a foreign government (including the
individual’s tax file number, Medicare number or driver’s licence number). The
Explanatory Memorandum observes:
A key objective of the Accreditation Scheme, and use of the
AGDIS, is to minimise the collection of restricted attributes by relying
parties, ensuring they receive only those that are necessary for the particular
relying party service their customer is accessing. Minimising disclosure of
restricted attributes in this will help mitigate the increasing risk of data
breaches involving identity information.[93]
However, the Bill also recognises that restricted
attributes may be essential or incidental components of some transactions. The
Bill addresses circumstances where the Regulator imposes a condition on an
entity’s accreditation that would authorise the entity to collect or disclose a
restricted attribute of an individual (clause 18), or where the
Minister is proposes to make Accreditation Rules that would impose an
accreditation condition authorising an accredited entity to collect or disclose
a restricted attribute or collect, use or disclose biometric information (clause
19). Subparagraph 65(2)(f)(iii) sets out that among the issues to
which the Digital ID Regulator must have regard prior to imposing a condition on
an entity’s approval to participate in the AGDIS, relating to restricted
attributes (ie collection or disclosure), is that of the effectiveness of the
entity’s fraud control arrangements.
As discussed in relation to privacy provisions, accredited
entities may also disclose a restricted attribute of an individual to a relying
party if, for example, the individual has given express consent for the
disclosure (subclause 46(1)).
Accreditation register
The fact of a revocation of an entity’s accreditation will
be publicly available on a Digital ID Accredited Entities Register that the
Regulator is required to maintain and make available on its website (clause
120). The Register must also include accreditation conditions imposed by
the Regulator (other than conditions for reasons of national security[94]),
and details on whether an entity’s accreditation has been suspended or revoked.
Information about an accredited entity must remain on the register for
12 months after the entity’s accreditation is revoked. The Digital ID
Rules may prescribe other information to be included in the Register.
Approval to participate in
the AGDIS
Roles of the
Minister and the Digital ID Regulator
To apply for approval to participate in the AGDIS,
entities must first be specified in a determination by the Minister under clause 60.
Subclause 60(2) allows the Minister to specify entities in any way,
including by reference to: whether the entities are relying parties or
accredited entities; kinds of relying parties; kinds of accredited entities; or
whether the entity belongs to the public or private sector. Under subclause
60(3) the Minister cannot revoke a determination and may only vary a
determination to add additional kinds of entities that may apply for approval,
or to correct an error, defect or irregularity in a determination.
The requirement that entities must be specified in a
determination by the Minister under clause 60 is the mechanism by which
‘phasing-in’ will be given effect. Phasing-in is the progressive expansion of
the AGDIS to additional entities beyond the initial Commonwealth entities—in
other words, the means by which an economy-wide digital ID system will be
established.[95]
‘Phasing-in’ is discussed below and depicted in Figure 4.
Under clause 62 the decision-maker on applications
for approval to participate in the AGDIS is the Regulator. Under subclause 73(1)
the Minister may issue directions to the Regulator, for reasons of security
within the meaning of the ASIO Act, including on the basis of an adverse
or qualified security assessment in respect of a person, to direct the
Regulator to: refuse to approve an entity; impose conditions on an approval;
suspend an approval; or revoke an approval.
Types of entities that may be approved to participate
Paragraphs 61(a) and (b) have the effect
that a wide range of Commonwealth
entities may apply for approval at the commencement of the legislation.
Under paragraph 61(c) other kinds of entities must be specified in a
determination by the Minister under clause 60 and must be either: an
accredited entity; an entity that has applied for accreditation; an Australian
relying party; or a relying party that is a foreign company registered under
the Corporations Act to carry on business in Australia.
A relying party is an entity that needs to have
verification of a person's identity, or an element of their identity (such as
proof of age), in order to provide a service to the person or to enable the
person to access a service. For example, a real estate agent would need to
verify the identity of a person to whom they are leasing a property, and a
licenced bottle shop would need to verify that a person is at least 18 years of
age.[96]
A relying party will request the necessary verification from an accredited
entity and will rely on that information. Relying parties themselves are not
accredited because they do not provide services to other entities within the
system.
Although they don’t need accreditation, under paragraph
61(b) a relying party still needs to apply to the Regulator to participate
in AGDIS. In doing so, under the exposure draft Digital ID Rules a relying
party needs to show that it has plans for interoperability testing, fraud
management and business continuity, and have conducted a cyber security
incident risk assessment.[97]
If under clause 62 a relying party is approved to participate, it is a
‘participating relying party’ (clause 9).
A key objective of the AGDIS is to minimise relying
parties’ collection of restricted and superfluous attributes by ensuring
relying parties receive only those attributes that are necessary for the
particular service the individual is seeking to access.[98]
A great example is getting into a bar: at the moment, most
people would hand over their driver’s licence which, on top of information
about your age and your face, also tells the bouncer your address completely
unnecessarily. Digital identification systems like the federal government’s
digital ID scheme restrict redundant information. … A digital identity system
replaces these [ie requests for unnecessarily information-rich driver’s
licences or bank statements] by creating a scheme that allows the government to
“vouch” for you to whoever needs it. So, instead of every institution having to
ask for various documents (like the dreaded 100 points of identification
documents), they could instead just use this system.[99]
Approval criteria
Subclause 62(4) provides that the Regulator must
not approve an entity to participate if a ministerial direction under subclause
73(1) is in force directing the Regulator not to approve the entity on
security grounds.
Subclause 73(1) sets out that the Minister ‘for
reasons of security within the meaning of the Australian Security
Intelligence Organisation Act 1979), including on the basis of an adverse
of qualified security assessment in respect of a person’ may, in writing,
direct the Digital ID regulator to: refuse to approve an entity’s participation
in AGDIS; impose conditions on an approval; suspend an approval; or revoke an approval
(item 3 of Schedule 2 to the TCP Bill is also relevant). As outlined in subclause
73(3) any such direction ‘remains in force unless it is revoked by the
Minister’, with subclause 73(4) noting that a direction to revoke approval
cannot itself be revoked. Subclause 73(5) sets out that a direction is
not a legislative instrument.
Any decisions made for reasons of security in relation to
an entity that is not an Australian entity are not reviewable decisions (subclause
137(3), and item 4 of Schedule 2 to the TCP Bill). Clause 9
includes a definition of ‘Australian entity’. The Explanatory Memorandum notes
non-Australian entities will be able to seek judicial review of such decisions.[100]
Subclause 62(1) provides that the Regulator may
approve an entity to participate if:
(a) the entity has made an application under section 61;
and
(b) unless the entity is a relying party—the entity is an
accredited entity; and
(c) the
Digital ID Regulator is satisfied that the entity will comply with the Digital
ID Data Standards that apply in relation to the entity and that relate to
participation in the Australian Government Digital ID System; and
(d) if the
Digital ID Regulator makes a requirement under paragraph 131(1)(a) in relation
to the entity—the entity has been assessed as being able to comply with this
Act; and
(e) the
Digital ID Regulator is satisfied that it is appropriate to approve the entity
to participate in the system; and
(f) any other requirements prescribed by the Digital ID
Rules are met.
Subclause 62(2) comprises a non-exhaustive list of
matters that may be relevant to whether approval would be appropriate under paragraph
62(1)(e) (set out above): whether the entity has appropriate procedures for
dealing with the identities of shielded persons (as defined in clause 9),
such as those in a witness protection program; and whether the entity is a fit
and proper person (see clause 12). In having regard to whether an entity
is a fit and proper person, the Regulator must have regard to any matters
specified in the Digital ID Rules and may have regard to any other matters
considered relevant.
Notification of approval outcomes
Subclause 62(5) will require the Regulator to
inform the applicant in writing of its decision and to provide reasons if an application
is refused. A decision to not approve would be a ‘reviewable decision’ (see clauses
137 to 140), except for decisions to not approve because a ministerial
direction about security is in force (see discussion above about subclauses 62(4)
and 73(1)).
Under subclause 62(6) the notice of a decision must
set out: whether the entity is a participating relying party or an accredited
entity and, if the entity is an accredited entity, the kind of accredited
entity it is accredited as; any conditions imposed by the Regulator on the
entity’s approval; and the day on which the entity must begin to participate.
Approval conditions
An entity’s approval is subject to conditions. The
approved entity must comply with those conditions, and failure to comply may
result in suspension or revocation of the entity’s approval (clause 63).
Subclause 64(4) comprises a non-exhaustive list of matters to which
conditions imposed by the Regulator may relate.
Approved entities’ compliance with the Bill is specified
as a condition (subclause 64(1)). In addition, the Regulator may
impose conditions on an entity at the time of approval, or later (paragraph 64(2)(a)),
either at the Regulator’s initiative or on application by the entity (subclause
64(3)). Under paragraph 64(2)(b) the Regulator must impose
conditions if directed to do so by a ministerial direction under subclause
73(1), which relates to security.
Subclause 64(5) provides that the Digital ID Rules issued
by the Minister may determine that the approval of each entity, or each entity
included in a specified class, is subject to specified conditions.
The Bill address circumstances where the Regulator is proposing
to impose a condition on an entity’s approval for participation that would authorise
the entity to collect or disclose a restricted attribute of an individual (subclause
65(1) and (2)), or where the Minister is proposing to make Digital ID Rules
that would impose a condition authorising an approved entity to collect or
disclose a restricted attribute (subclauses 65(4) and (5)). If the
Regulator imposes a condition authorising the entity to collect or disclose a
restricted attribute of an individual, the Regulator must publish on its
website a statement of reasons for giving the authorisation (subclause 65(3)).
Approvals
register
Clause 121 provides that the Regulator must
establish and maintain the ‘AGDIS Register’ of entities that are approved to
participate in the AGDIS. The Register must be made publicly available on the
Digital ID Regulator’s website.
The Register must include: each service a participating
relying party is approved to provide or provide access to; and, if the entity
is an accredited entity, the kind of accredited entity it is accredited as. The
Register must also include any participation conditions imposed by the
Regulator, and information about whether the entity’s approval has been
suspended or revoked. Information about an entity will remain on the register
for three years after the entity’s approval is revoked. The Digital ID Rules may
prescribe other information to be included in the Register.
Varying accreditation or approval to participate
Clauses 24 and 70 will (respectively) allow
the Digital ID Regulator to vary an entity’s accreditation or approval
to participate in AGDIS where the entity’s name has changed. The Explanatory
Memorandum provides the example of a government entity that changes its name in
a Machinery of Government (MOG) change.[101]
The Digital ID Regulator may also vary conditions on accreditation or an approval
to participate.
Suspending accreditation or approval to participate
Clauses 25 and 71 specify when an entity’s accreditation
or approval to participate must or may be suspended, and the effects of
suspension. Subclauses 25(1) and 71(1) provide that the Regulator
must suspend an entity’s accreditation or approval to participate if,
for reasons of national security (see clauses 27 and 73), the
Minister has given a direction to suspend the entity’s accreditation or approval.
The suspension remains in force until revoked by the Minister.
Subclauses 25(2) and 71(2) list grounds on
which the Regulator may suspend an entity’s accreditation or approval to
participate in the AGDIS. An example is if a body corporate is in receivership
or under administration (a Chapter 5 body corporate within the meaning of the Corporations
Act). Alternatively, circumstances specified in the Accreditation Rules or Digital
ID Rules (as relevant) may apply to the entity, resulting in suspension.
Other possible circumstances are less clear-cut and
involve the Regulator’s reasonable belief. The Regulator may reasonably
believe the accredited or approved entity has contravened or is contravening
the Act, or is satisfied that it is not appropriate for the entity to be an
accredited entity or participate in the AGDIS.
In relation to suspension of approval to participate in
the AGDIS, the Regulator may reasonably believe there has been a cyber
security incident involving the entity and the incident involves a risk to the operation
of the AGDIS. In relation to suspension of accreditation, the Regulator may
reasonably believe there has been a cyber security incident involving
the entity, or that a cyber security incident involving the entity is imminent.
Noting that the Bill has changed since the exposure
draft in 2023, a law firm has observed:
Previously, accreditation could be suspended for a cyber
security incident attempt. However, during consultation, industry
commented that entities and government agencies are routinely subject to ‘attempts’,
which are successfully prevented. Accordingly, allowing accreditation to be
suspended for cyber security incident attempts may overburden regulators
and participants, who may be subject to unnecessary notification requirements
where there has been no actual breach. The wording has since been amended
so that an entity’s accreditation cannot be suspended unless the Regulator is
satisfied that the relevant cyber security attempts involve an unacceptable
risk to the provision of the entity’s accredited services.[102] [emphasis added]
Cyber security incidents are discussed in more detail in a
later section of this Digest.
Subclauses 25(6) and 71(5) provide that an
entity may apply for its accreditation or approval to be suspended, in which
case the Regulator may (but is not required to) agree to the suspension. The
Explanatory Memorandum provides the example of an entity seeking suspension
while it is considering whether to end its accreditation or participation.[103]
If the Regulator proposes to suspend an accreditation or approval,
subclauses 25(7) and (8) and 71(6) and (7)
will require that a ‘show cause’ notice is given to the entity, but subclauses
25(9) and 71(8) provide that this is not required if the suspension
is on cyber security grounds. Subclauses 25(1) and 71(9) provide
that if the Regulator suspends an accreditation or approval, the Regulator must
give a written notice to the entity. Revocation of a suspension must also be by
written notice to the entity (subclauses 25(12) and (13) and subclauses
71(11) and (12)).
Subclauses 25(11) and 71(13) provide that, while
a suspension is in force:
- an
accredited entity is taken not to be accredited and not to hold an approval to
participate in the AGDIS and
- an
approved entity is taken not to hold the approval.
The Explanatory Memorandum clarifies that the entity will
continue to be subject to regulatory powers of the Regulator and may also be
subject to compliance action for matters that occurred while the entity was
accredited or participating in the AGDIS.[104]
Revoking accreditation or approval to participate
Subclauses 26(1) and 72(1) will provide that
the Digital ID Regulator must revoke an entity’s accreditation or approval
to participate in the AGDIS (as relevant) if the Minister has given a
direction, for reasons of security, to revoke the entity’s accreditation or
approval (see clauses 27 and 73). Under subclauses 27(4) and
73(4) the Minister cannot revoke a direction under which an entity’s accreditation
or approval is revoked. The Explanatory Memorandum states that ‘nothing
prevents the entity from re-applying’ for accreditation or approval.[105]
Subclauses 26(2) and 72(2) list grounds on
the Regulator which may revoke an entity’s accreditation or approval to participate
in the AGDIS. An example is if a body corporate is in receivership or under
administration (a Chapter 5 body corporate within the meaning of the Corporations
Act). Alternatively, circumstances specified in the Accreditation Rules or
the Digital ID Rules (as relevant) may apply to the entity, resulting in
revocation.
Other possible circumstances are less clear-cut and
involve the Regulator’s reasonable belief. The Regulator may reasonably
believe there has been a cyber security incident involving the entity
and the incident is serious. Cyber security incidents are discussed in more
detail in a later section of this Digest. The Regulator may reasonably believe
the accredited or approved entity has contravened or is contravening the Act,
or be satisfied that it is not appropriate for the entity to be an accredited
entity or participate in the AGDIS.
Subclauses 26(5) and 72(5) provide that an
entity may apply for its accreditation or approval to be revoked, in which case
the Regulator must approve the revocation. Under subclauses 26(8) and 72(6)
before revoking an entity’s accreditation or approval under subclauses 26(2)
or 72(2) the Regulator must have given a show cause notice to the
entity. However, this is not necessary if the revocation of accreditation is on
cyber security grounds (paragraph 26(2)(b)).
Under subclauses 25(11) and 72(8) the
Regulator must give written notice of revocation to the entity.
Under subclause 26(7), if an accredited entity’s
accreditation is revoked and it holds an approval to participate in the AGDIS,
the Digital ID Regulator must at the same time revoke the entity’s approval to
participate.
Revocation of accreditation or approval to participate will
be reviewable decisions (clauses 137 to 140), other than when
revocation results from a direction by the Minister under subclauses 27(1) or
73(1) to revoke the entity’s accreditation or approval for reasons of
security (see Table items 8 and 18 in the table at subclause
137(1) and subclause 137(3)).
On commencement
of the Bills
Paragraphs 61(a) and (b) have the effect
that, at the commencement of the legislation, a wide range of Commonwealth
entities may apply for approval.
Additionally, subitem 4(1) of Schedule 1 to the TCP
Bill provides that, immediately after commencement:
-
the Commissioner of Taxation will be taken to be approved to
participate in the AGDIS as an accredited attribute service provider and an
accredited identity service provider and
-
Services Australia will be taken to be approved to participate in
the AGDIS as an accredited identity exchange provider
with both entities being subject to the conditions
specified in subitem 4(1).
The Explanatory Memorandum provides that the Commissioner
of Taxation and Services Australia ‘have already been approved to participate
in the existing, unlegislated the AGDIS and accredited under the unlegislated TDIF,
subject to the same conditions’.[106]
This ‘will help ensure these entities can continue providing uninterrupted
services to the Australian community upon the commencement of the [DID] Bill’.[107]
Other entities may be prescribed in transitional rules
made by the Minister under item 10 of Schedule 1 to the TCP Bill to be
taken to be approved to participate in the AGDIS as accredited entities on
commencement.
Subitem 4(2) of Schedule 1 to the TCP Bill further provides
that, immediately after commencement, the following will be taken to be
participating relying entities in the AGDIS:
- the
Australian Communications and Media Authority (ACMA)
- the
Australian Financial Security Authority
- the
Australian Sports Commission
- the
Commissioner of Taxation
- the
Civil Aviation Safety Authority
- Defence
- IP
Australia
- Services
Australia and
- the
Student Identifiers Registrar.
These entities will be subject to the conditions specified
at subitem 4(2) and are approved to provide the services set out in that
provision (for example, ACMA is approved to provide the service known as ACMA Assist and the Commissioner
of Taxation is approved to provide the online Tax File Number service and the ATO
Online Services for Individuals). The Explanatory Memorandum provides that ‘these
are Commonwealth entities that have already been approved to participate in the
unlegislated AGDIS, as participating relying parties, subject to the same
conditions’.[108]
Other entities may be prescribed in transitional rules
made by the Minister under item 10 of Schedule 1 to the TCP Bill to be
taken to be approved to participate in the AGDIS as relying parties on commencement.
Subsequent
phasing-in
As indicated by Figure 4, phasing-in is the progressive
opening of the AGDIS to additional entities beyond the initial Commonwealth
entities—in other words, the means by which an economy-wide digital ID system
will be established, as distinct from a digital ID system largely limited to
Commonwealth Government agencies.[109]
The mechanism by which ‘phasing-in’ will be given effect
is that, to apply for approval to participate in the AGDIS, entities must first
be specified in a determination by the Minister under clause 60 (as
discussed above).
Anticipated phases
Without specifying timeframes Minister Gallagher has
foreshadowed the following four phases:
Phase 1:
Legislate the DID Bills; establish the rules, the regulator and protections;
and expand use across government and the accreditation of public and private
providers.
Phase 2: Allow
use of state and territory Digital IDs to access Commonwealth services.
Phase 3: Allow
use of myGovID in the private sector for example, to open a new account with an
Australian bank, or for identity verification when signing a contract such as a
real estate lease.
Phase 4: Allow
use of accredited private sector Digital IDs to verify identity when accessing
some government services.[110]
Following phase 1, the Minister will determine the timing
of each subsequent phase by determining the entities that may apply to the
Digital ID Regulator for approval to participate in the system (clause 60).
After each such decision by the Minister, each phase will be given effect by
the Regulator accrediting entities and approving additional entities to
participate in the system.
Subclause 60(2) provides that a determination by
the Minister ‘may specify entities in any way’.
Timing of phases
The Explanatory Memorandum states that ‘it is expected
that each phase will proceed sequentially as each preceding phase is
demonstrated to be sufficiently matured’ but the Government has not
foreshadowed the timing of the phases. According to the Explanatory Memorandum,
the proposed mechanism (ie the provisions of clause 60) ‘allows the
Minister to ensure the new legislated AGDIS is bedded down and operating as
necessary to allow expansion by phases’.[111]
This suggests that the timing will be decided by the
Minister based on the Minister’s views on the extent to which, after each new
phase is added, the system is ‘bedded down’ and ‘operating as necessary’. As these
criteria are not technical in nature, it can be assumed or hoped that, in
forming a view about the two criteria, the Minister would seek advice from
participants in the system and the entities involved in the governance
arrangements.
Stakeholders’ views on phasing-in are discussed above in
the context of ‘Position of major interest groups’ and ‘Committee consideration’.
Figure 4: Potential phasing-in of approval to
participate in the AGDIS under the DID Bill
Sources
and further information follow.
Other governance instruments
Digital
ID Standards Chair: Service levels
Clause 80 provides for the Digital ID Standards
Chair to determine in writing service levels for the availability and
performance of services provided by entities participating in the AGDIS, and to
consult with the Regulator before doing so. As explained by the Explanatory
Memorandum, service levels will be a legislative instrument but ‘subjecting the
service levels to disallowance could lead to inadequate management of
day-to-day operation of the AGDIS, particularly should no service levels be in
effect’.[115]
Minister:
Directions to System Administrator and Digital ID Data Standards Chair
Clause 97 provides that the Minister may give
written directions to the System Administrator about the performance of their
functions or the exercise of their powers. Any directions must be of a general
nature only. As an example, the Explanatory Memorandum observes that ‘the
Minister cannot therefore direct the Administrator as to a particular decision
involving a participant in the AGDIS’.[116]
Clause 104 provides that the Minister may give
written directions to the Digital ID Data Standards Chair about the performance
of their functions or the exercise of their powers. Any directions must be of a
general nature only.
System Administrator: Directions
to entities
Clause 130 enables the System Administrator to give
a written direction to entities approved to participate in the AGDIS, or whose
approval has been suspended, to protect the integrity or performance of the
AGDIS. Subclause 130(2) sets out a non-exhaustive list of matters that
may be the subject of a direction including, as examples, the conduct of a
fraud assessment or security assessment in relation to a specified matter and the
provision of a copy of the report to the System Administrator.
Digital ID Regulator:
Directions to entities
Clause 128 enables the Digital ID Regulator to give
a written direction to accredited entities, or entities whose accreditation has
been suspended, to protect the integrity or performance of the AGDIS. Subclause
128(2) sets out a non-exhaustive list of matters that may be the subject of
a direction including, as examples, the conduct of a fraud assessment or
security assessment in relation to a specified matter and the provision of a
copy of the report to the Regulator.
Under clause 129 if the Regulator reasonably
believes that an accredited entity or an entity whose accreditation is
suspended has contravened or is contravening a provision of the Act,[117]
the Regulator may give the entity a written direction requiring the entity to
take specified action directed towards ensuring that the entity does not
contravene the provision, or is unlikely to contravene the provision, in the
future.
Operation
Transitional
arrangements
A law firm has summarised the transitional arrangements:
The Digital ID (Transitional and Consequential Amendments)
Bill prioritises making sure that Commonwealth Government bodies currently
using and relying on the (unlegislated) AGDIS can continue to operate with
minimal disruption. Commonwealth Government bodies and services accredited
under the (unlegislated) Trusted Digital Identity Framework (TDIF) are deemed
accredited under the new regime, and those approved to participate in the
current unlegislated AGDIS are deemed approved under the new regime.
Accreditation and approvals are subject to conditions similar
to those that currently apply (for example, limiting accreditation and
approvals to specified services, and requiring services to directly connect to
Services Australia). This means new or changed services, or changes to how
services interconnect, will require review and changes to accreditations and
approvals.
The bill does not automatically transfer accreditation or
approval for non-Commonwealth entities, recognising that the Accreditation
Rules would only be made after the Digital ID Bill commences. But the door has
been left open for the Minister to make further transitional rules
(including to similarly deem accreditation and approval) in the first 12 months
after commencement, allowing the Minister to transfer existing accreditation
and approval (potentially subject to conditions).[118]
[emphasis added]
Transitional
rules
The TCP Explanatory Memorandum states that item 10
of the TCP Bill’s Schedule 1 would enable the Minister to make transitional
rules that ‘will be able to address any unforeseen consequences of the
principal Bill and minimise the likelihood of any regulatory uncertainty during
transition’. The TCP Explanatory Memorandum outlines the need for such
transitional rules:
The current unlegislated TDIF is complex, as are the
arrangements that the Australian Government has made pursuant to it and the
systems that have been developed and the services that are being provided under
those arrangements. Additionally, the unlegislated TDIF will continue to
operate until the commencement of the principal Bill. Accordingly, new
arrangements, systems and services may be made or developed pursuant to the
unlegislated TDIF prior to the commencement of the principal Bill.
Given the changing landscape and complexity of the current
situation, there is the possibility that the transitional arrangements made
by this Bill on commencement might not cover every potential circumstance
required to be covered. There may be unintentional and unforeseen
consequences that may require additional transitional arrangements being put in
place to avoid placing unnecessary additional costs on people and entities.
It is necessary to have the flexibility to deal expeditiously
with transitional matters in relation to the AGDIS without the need to amend
the principle [sic] Bill. The most practical and appropriate way of dealing
with such matters will be through subordinate legislation.[119]
[emphasis added]
Transitional rules made within 12 months after
commencement may modify the effect of provisions in the DID Bill or the TCP
Bill (subitem 10(3)). This is a ‘Henry VIII’ clause, as it permits
regulations to be made that modify the operation of primary legislation.[120]
The Scrutiny of Bills Committee often raises concerns with these clauses ‘as
such clauses impact on the level of parliamentary scrutiny and may subvert the
appropriate relationship between the Parliament and the Executive’.[121]
Subitem 10(4) specifies various matters that may not be
prescribed by rules (eg create an offence or civil penalty, or impose a tax).
The transitional rules will be legislative instruments for
the purposes of the Legislation Act 2003, and will be subject to
Parliamentary scrutiny and disallowance. The rules will be available on the
Federal Register of Legislation.
Multi-party
statutory contract
Clause 85 provides for a statutory contract between
entities participating in the AGDIS. This is similar to the contractual
arrangement between data holders and accredited persons established in the Consumer
Data Right (CDR) by section 56FD of the Competition
and Consumer Act 2010.
Under clause 85 an accredited entity will be taken
to have a separate contract with each other accredited entity, and with each
participating relying party. Each accredited entity agrees to:
- provide the entity’s accredited
services while participating in the Australian Government Digital ID System in
compliance with this Act (other than the service levels determined under
section 80), to the extent it relates to verifying the identity of an
individual or authenticating a digital ID of, or information about, an
individual [paragraph 85(1)(c)]; and
- comply with requirements in
relation to intellectual property rights that are prescribed by the Digital ID
Rules for the purposes of this paragraph [paragraph 85(1)(d)].
The contract is taken to start on the day that the
participation start day[122]
for both entities has arrived or passed, and end on the day on which the
approval to participate in the system has been revoked for one or both of the
entities (clause 85(2)).
The Digital ID Rules may provide that some provisions of
this Act (which is defined to include the Digital ID Data Standards and other
legislative instruments) are not covered by the contract (clause 85(5)).
Recourse,
and protection from liability
A law firm has published its views on the statutory
contract arrangements, including protection from liability in certain
circumstances (clause 84):
Under the statutory contract, an accredited entity agrees to
comply with a limited set of obligations:
-
to provide accredited services while participating in AGDIS in
compliance with the obligations relating to verifying the identity of an
individual or authenticating the Digital ID or information about an individual;
and
-
to comply with prescribed requirements in relation to intellectual
property rights …
This means that the direct recourse that a party to a
statutory contract will be able to seek from the other party to the statutory
contract is limited, as it will be restricted to these set obligations.
It also means that only accredited entities, and not relying parties, have
obligations under the statutory contract.
Accredited entities are protected from liability in
certain limited circumstances [(clause 84)]. An accredited entity
will have no civil or criminal liability if:
-
it provides or does not provide an accredited service within the AGDIS;
-
provided that it has both acted in good faith and complied with its
legislated obligations (other than the service levels).
The bill has been updated since consultation to also
provide a liability shield where a non-compliance occurs, but the
non-compliance is not the ground or cause of the relevant action or proceeding.
This change should mean that the liability shield will not be lost due to unrelated
non-compliances (such as technical or irrelevant ones) … The statutory
contract and liability shield leaves participants in the position where
demonstrating compliance can mean the difference between absolute immunity and
unpredictable liability – without the benefit of normal commercial tools like
liability caps, exclusions of consequential or indirect loss, or force majeure
regimes.
The Government has recognised this concern and included rule-making
powers that will enable the Minister to limit the types of loss
recoverable, introduce liability caps, exclude obligations from the statutory
contract, or to exclude certain conduct or circumstances as breaches of the
statutory contract. While no such modifications were included in the exposure
draft Digital ID Rules, participants and potential participants will likely
want further clarity.[123]
[emphasis added]
The Senate Standing Committee for
the Scrutiny of Bills sought advice from the Minister as to why it is
considered necessary and appropriate to provide an accredited entity immunity
from civil and criminal liability so that affected persons have their right to
bring an action to enforce their legal rights limited to situations where lack
of good faith is shown.[124]
The Minister for Finance advised that clause 84 is
an element of the Bill’s attempt to incentivise accredited entities to
participate in the AGDIS. Although the provision grants accredited entities protection
from liability, the Minister advised that this is limited in a number of ways,
including that the protection ‘does not apply to individuals using their
Digital ID to access services within the AGDIS’ and that a limit on liability
is common in commercial contractual relationships. The Minister also advised
that the Department would work with drafters to ensure that the provision
applies only to the parties to the statutory contract as intended.[125]
The Scrutiny Committee thanked the Minister for her
response and made no further comment on this issue.[126]
Insurance
In connection with the contractual arrangements, clause
86 enables the Digital ID Regulator to direct an accredited entity
participating in the AGDIS to maintain ‘adequate’ insurance against any
liabilities arising in connection with the obligations under clause 85.
The Bill does not offer any additional explanation of what would constitute
‘adequate’ insurance. The Explanatory Memorandum states:
The requirement to maintain adequate insurance could be
satisfied by self-insurance of liability, where an entity is of
sufficient size, scale and financial standing to satisfy the Regulator that
self-insurance is appropriate. In deciding what insurance is adequate
generally, the Regulator is expected to have regard to the practical
availability of insurance in the marketplace.[127]
[emphasis added]
This aspect (‘adequate’ insurance) places on the Regulator
considerable latitude and responsibility, and an obligation to maintain a close
familiarity with products available to participants in the insurance market. It
also raises the question of whether, in a worst-case scenario, the Regulator
could be subject to criticism or even legal action in relation to their
judgement about ‘practical availability’ and what is ‘adequate’ or
‘appropriate’, especially in the context of self-insurance, which involves the
assessment of an entity’s size, scale and financial position.
Testing
Clause 81 of the DID Bill empowers the System
Administrator to authorise an entity to conduct testing on the AGDIS without
having to hold an approval to participate. The Explanatory Memorandum suggests
that ‘entities may wish to determine their capability or suitability to
participate in the AGDIS’.[128]
A private law firm has highlighted that the TCP Bill
includes a separate provision for testing:
to allow the Commonwealth to test plans, systems and
business processes for future expansion of the AGDIS by:
-
transferring accreditation of state or territory government services
accredited under the TDIF and participating in the AGDIS; or
-
approving state and territory services to participate as "relying
parties" in the AGDIS; and
-
approving private sector services to participate as "relying
parties" in the AGDIS.
This ability for the Commonwealth to test systems and
processes is in addition to the AGDIS System Administrator (ie: Services
Australia) power under the Digital ID Bill [clause 81] to authorise
entities to conduct testing in the AGDIS without holding an approval to
participate from the Digital ID regulator, which may be granted for up to three
months and can be conditional.[129]
[emphasis added]
The TCP Explanatory Memorandum outlines that:
the transitional rules listing entities in item 4 of the
table in subitem 4(1) would have the effect of facilitating the transition
to the legislated AGDIS a State or Territory government body accredited
under the unlegislated TDIF and participating in the unlegislated AGDIS for the
purposes of the Commonwealth testing its plans, systems and business
processes for the future expansion of the legislated AGDIS. … Item 10 of the
table in subitem 4(2) provides for entities to be prescribed in the
transitional rules, made by the Minister under item 10(1) of this Bill. … State
and territory government bodies or private sector entities may seek approval to
participate in the existing unlegislated AGDIS as relying parties. Some of
these entities might be given such approval by the Australian Government for
the purposes of allowing the Commonwealth to test its plans, systems and
business processes for the future expansion of the legislated AGDIS.[130]
[emphasis added]
Fees and
charging frameworks
Under subclause 144(3) fees cannot be charged to an
individual for the creation or use of a digital ID. Individuals will not be
charged for creating or using a Digital ID (subclause 144(3)).
Under paragraph 144(1)(a) the Digital ID Rules may
make provision in relation to the charging of fees by the Digital ID Regulator.
Clause 145 provides that the Minister must initiate a review of the
Regulator’s fees every two years with a report about each review published on
the Regulator’s website. There is no requirement to table these reports in
Parliament.
The Scrutiny Committee sought advice from the Minister as
to whether the Bill could be amended to require reports prepared under clause
145 to be tabled in Parliament to improve parliamentary scrutiny.[131]
The Minister for Finance advised that ‘should the committee
express a preference for tabling in Parliament, the minister has no
reservations about doing so’.[132]
The Scrutiny Committee thanked the Minister for her
response and asked for amendments to clause 145 to be moved to require tabling
of reports.[133]
Subclause 148(2) provides that the Digital ID Rules
may also make provision in relation to the charging of fees by accredited
entities for services provided in relation to the AGDIS. Subclause 148(5) clarifies
that clause 148 and any associated Rules do not otherwise affect the
ability of an accredited entity to charge fees for its accredited services,
either in relation to the AGDIS or otherwise.
Under paragraph 144(1)(b) the Digital ID Rules may
also make provision in relation to the charging of fees by ‘other persons to
whom application may be made under this Act’.
Federated
approach
The DID Bill provides that, initially, only Commonwealth
Government providers are accredited and approved to participate
in the AGDIS. However, the DID Bill provides for the AGDIS to expand in phases
to include state government and private sector identity exchanges, identity
service providers and relying parties.
This ‘federated’ approach contrasts with notable overseas
digital identity systems, such as India and Singapore, in which a single
centralised identity service provider can be used by relying parties, including
private sector relying parties such as banks.
High rates of adoption have been reported for Singapore
(97%) and India (94.8%).[134]
However, the centralised approach has been accompanied by concerns. Singpass is
reportedly a target for scams, with a single system providing digital identity
to all users becoming a ‘treasure trove’ for malicious actors.[135]
India’s Aadhaar system has been criticised internationally for being ‘prone to
data leaks’ and enabling central surveillance.[136]
The inclusion of alternate providers in a federated system
may mitigate these concerns, because having multiple services can reduce the
impact of a single host being compromised and can enable greater user control
of data. Figure 1 shows the current TDIF system in which the user selects the
exchange and identity service provider they want to use. Currently, one option
is available at each stage, but it is intended that alternate providers will
join.
However, a system based around a choice of alternate
providers makes for complexity. If the AGDIS were a service provided by a
single government department, similar to the Digital
Driver Licence currently available in NSW, much of the DID Bill may not be
needed. It would not be necessary to include provisions that aim to ensure that
disparate participating entities, covering a range of different organisations,
are effectively integrated into an interoperable system with consistent
protections for users.
With the inclusion of alternate providers, a key element
in the architecture of a federated system must be interoperability, that is,
ensuring that relying parties, and the providers they rely upon, are
interacting through consistent and interoperable systems. Clause 79
allows for an interoperability provision to be created in the Digital ID Rules,
requiring entities operating within the AGDIS to provide services to other
entities participating in the system. This, along with the Digital ID Data
Standards (clause 99), aim to provide a consistent experience across
Digital ID providers while supporting customer choice and data portability.
Voluntariness
and equity of access
The DID Bill intends to create a voluntary system. Subclause
74(1) states that a participating relying party must not require an
individual to create or use a digital ID to access or receive a service.
However, the DID Bill also provides for exceptions (subclauses 74(2) and
(3)) and exemptions (subclauses 74(4) to (8)). In
addition, there are some ambiguities around arrangements for individuals who
choose not to create or use a digital ID, including in relation to vulnerable
people.
Exceptions
Under subclause 74(2), if a participating relying
party’s service on the AGDIS allows an individual to access another service
online, and the individual can access that other service without using a Digital
ID, this would not constitute a contravention of subclause 74(1),
because the individual can choose whether to use their Digital ID or access the
other service in another way.
The protection for the voluntary nature of Digital ID does
not extend beyond the prohibition on requiring Digital ID. It is not clear from
the Bill whether relying parties will be required to provide equally accessible
pathways, and it is open for alternate pathways to have additional fees or
barriers to service attached, such as limited accessibility.[137]
Alternative pathways may also lack the privacy and security protections Digital
ID providers are required to have, potentially exposing individuals who chose
not to or cannot use Digital ID to fraud.
At the Committee hearing on 9 February 2023, Senator
Shoebridge asked NAB/APP+/ABA whether there was an intention/expectation that
the alternative service would be ‘comparable’.[138]
Continuing this line of inquiry Senator Rennick and Senator Canavan queried the
practical availability of alternative service when banks, for example, are
closing physical branches in regional and suburban centres.[139]
Under paragraph 74(3)(a), subclause 74(1)
would not be applicable in a circumstance where the participating relying party
is providing a service or access to a service to an individual who is acting on
behalf of another entity in a professional or business capacity. In this case
the Digital ID to be used appears to be that of the principal
authority for sole traders, or as an eligible individual associate or
government representative. This is similar to current arrangements for access
to ATO and ABRS services.[140]
Under paragraph 74(3)(b), subclause 74(1)
would not apply if the participating relying party holds an exemption
under subclause 74(4).
Exemptions
Under subclause 74(4), the Regulator may, on
application of a participating relying party, grant an exemption from
being subject to subclause 74(1) if the Regulator is satisfied that it
is appropriate to do so. This option is not available to Commonwealth entities
and companies (subclause 74(6)). Relying parties that may be granted
exemption from the requirement for voluntary Digital ID are small businesses,
services provided solely online, and services provided in exceptional
circumstances (subclause 74(5)). The decision by the Regulator to refuse
to grant an exemption is a reviewable decision (see clauses 137 to
140).
Representatives or nominees of individuals
Paragraph 28(2)(h) provides that the Accreditation
Rules may deal with matters relating to representatives or nominees of
individuals in relation to the creation, maintenance or deactivation of digital
IDs of individuals.
Draft Digital
ID Accreditation Rules released for a consultation
process in September 2023 did not address this issue. It could be expected
that Accreditation Rules will address the creation and maintenance of digital
IDs in circumstances where an individual has established or is subject to powers
of attorney, appointments of enduring guardianship, advance health directives or
medical consents.
Helpdesk functionality
There is no specific requirement in the DID Bills for a
helpdesk functionality to be available to assist individuals to use the Digital
ID system. Under subclause 30(1) the Accreditation Rules must
provide for requirements relating to ‘the accessibility and useability of the
accredited services of accredited entities’ and, under subparagraph 28(2)(a)(vi),
may deal with ‘user experience and inclusion’. The Accreditation Rules
will be disallowable instruments, so the Parliament will have opportunities to
scrutinise and disallow (clause 168).
In the draft
Accreditation Rules released for consultation in late 2023 two clauses
reproduced below were relevant (rules 4.48 and 5.33). However, the
provisions appear to anticipate that:
- the helpdesk functionality will not be required to be
provided for general use, but only for a subset of individuals (ie ‘individuals
who are unable to use the entity’s DI [Digital ID] data environment
independently’)
- the helpdesk functionality may only be required to service
particular types of problems (eg ‘during the identity proofing process’) and
- there will be no single helpdesk for individuals to access –
individual will liaise with ‘their’ separate accredited identity service
provider (ISP).
4.48 Usability and Accessibility support
(1) An accredited entity with public-facing accredited
services must:
(a) provide
assisted digital support to individuals who are unable to use the
entity’s DI [Digital ID] data environment independently and notify individuals
of such support; and
(b) notify
individuals of alternative channels (if any) made available by the
entity for individuals to obtain the benefit of the entity’s accredited
services.
Note 1: For
subrule (a), assisted digital support may include for example, a monitored
email address, a chat function or a call centre.
Note 2: For subrule (b), alternative
channels may include for example, an in-person shopfront.
(2) An
accredited entity with public-facing accredited services must take reasonable
steps, including having processes and procedures, to:
(a) allow
individuals to seek assistance or otherwise resolve disputes or complaints
in relation to the entity’s accredited services … [emphasis added]
5.33 User experience requirements …
(7) The
ISP must provide support to individuals who need assistance during the
identity proofing process, including providing clear instructions on how
the individual can update their personal information collected by the ISP as
part of the identity proofing process.
Note: Examples
of appropriate support included support through a shopfront, a call centre
that is contactable by the national relay service and a text-based
support such as an online chat window. [emphasis added]
Redress
framework
The Explanatory Memorandum acknowledges that, through
their participation in the AGDIS, ‘businesses and individuals may suffer loss
or damage if they are affected by an incident, including digital ID fraud
incidents and cyber security incidents’[141]
and anticipates that:
when incidents relating to accredited services occur within
the AGDIS [a] redress framework will ensure that individuals and businesses are
provided with information, assistance and support by accredited entities.[142]
[emphasis added]
The DID Bill does not establish a redress framework,
describe how it will operate, or outline its scope. Subclause 88(1) establishes
that a redress framework may be provided for in the Digital ID Rules. Subclause
88(2) lists a range of matters that may be dealt with by the redress
framework.
The Explanatory Memorandum emphasises that businesses and
individuals who believe they have been adversely affected by an incident will
be provided with information, assistance and support by accredited entities,
not by a Government entity that administers or governs the system.
Privacy and
Trust
Digital IDs
for children
Paragraph 28(2)(i) provides that the Accreditation
Rules may deal with requirements or restrictions relating to the generation of
digital IDs for children. The current threshold for obtaining a Tax
File Number (TFN) and a Medicare
card is 15 years of age. Draft Accreditation
Rules released for a consultation process in September 2023 set the minimum
age for a Digital ID at 15, but also noted:
it is proposed to change this rule to individuals of 14
years to maintain consistency with other schemes. This is subject to
consultation feedback and compliance with the Age Discrimination Act.[143]
[emphasis added]
The Explanatory Memorandum for the TCP Bill states that the
Accreditation Rules will provide that ‘an accredited entity must not generate a
digital ID for a person if the person requesting the digital ID is less than 14
years of age’.[144]
Digital ID
trustmarks
Clause 117 provides that the Digital ID Rules may
specify digital ID trustmarks that may or must be used by accredited entities
and participating relying parties. A trustmark may be a mark, symbol, logo or
design. The Digital ID Rules may also specify conditions or requirements for
the use and display of a trustmark.
The purpose is to foster public trust and confidence in accredited
entities and relying parties that are approved to participate in the system.
For that reason, the Bill includes provisions that aim to ensure trustmarks
will not be misused or misrepresented.
There will be civil penalties of up to 1,000 penalty units
for: the unauthorised use of a digital ID trustmark (subclause 118(2));
the use of a mark, symbol, logo or design ‘closely resembling’ a digital ID
trustmark (subclause 118(3)); or, if the Digital ID Rules require
display, failure to display a digital ID trustmark (clause 119). The
Explanatory Memorandum notes that:
These civil penalty provisions are enforceable by the Digital
ID Regulator under the Regulatory Powers Act, which also sets out relevant
evidentiary requirements. Consistent with the Guide to Framing Commonwealth
Offences, in setting the maximum penalty consideration has been given to
ensuring adequate deterrence, that the penalty take into account the cost of
pursuing action in court and ensuring that the pecuniary penalty amounts are
proportionate to the seriousness of the contravention.
The maximum penalties are intended to be a deterrent. The use
of trustmarks gives consumers confidence when verifying their identity that
they are dealing with an entity that has chosen to adhere to the strong
privacy, consumer and security requirements of the Act and rules.[145]
Restrictions
on data profiling
In clause 53 the Bill sets out prohibitions on an accredited
entity’s use of data profiling to track on line behaviour, which includes using
or disclosing information about an individual’s access or attempted access to services
provided by the entity, how and when access was sought, the method of access,
and the time and date that the individual’s identity was verified. However, paragraph
53(3)(a) provides for an exemption if this use is for purposes relating to
the entity’s provision of accredited services (‘including improving the
performance or useability of the entity’s information technology systems
through which those services are provided’). Several other exemptions are also
set out, being for the purpose of the entity complying with the Act, or when
the use or disclosure of the information ‘is required or authorised by or under
a law of the Commonwealth, a State or a Territory’ (paragraphs 53(3)(b) and
(c)).
Access
Law
enforcement access to Digital ID data
With respect to privacy safeguards, the Bill (clause 49)
sets strict limits around law enforcement agency access to biometric
information, providing that an accredited entity can disclose biometric
information of an individual to a law enforcement agency (within the meaning of
the Australian
Crime Commission Act 2002) only if:
(a) the
disclosure of the information is required or authorised by or under a warrant
issued under a law of the Commonwealth, a State or a Territory; or
(b) the
information is disclosed with the express consent of the individual to whom the
biometric information relates, or purports to relate, and the disclosure is for
the purpose of:
(i) verifying the identity
of the individual; or
(ii) investigating
or prosecuting an offence against a law of the Commonwealth, a State or a
Territory.
(4) Subsection (3) applies
despite:
(a) any
law of the Commonwealth, a State or a Territory (whether enacted or made before
or after this subsection); or
(b) a
warrant (other than a warrant of a kind mentioned in paragraph (3)(a)),
authorisation or order issued under such a law.
In the Australian
Crime Commission Act, law
enforcement agency is defined as meaning the Australian Federal Police, a
police force of a state, the ACT or the NT or ‘any other authority of person
responsible for the enforcement of the laws of the Commonwealth or of the
States, [the ACT or the NT]’.
Intelligence agency access
The Bill is silent on intelligence agency access to
Digital ID data. However, given that a key role of ASIO is in providing
security assessments relating to the Digital ID system, it is possible that ASIO
may require access to Digital ID information to do so.
Reportable
matters
Fraud
The Bill defines what constitutes a digital ID fraud
incident in clause 9, and multiple parts of the Bill address
fraud-related matters. Fraud control is an area that Accreditation Rules may
deal with (paragraph 28(2)(iii)), and which may include ‘requirements
relating to the conduct of, and reporting on … fraud assessments …’. The Accreditation
Rules may also prescribe requirements in relation to the reporting of fraud
prevention or investigation activities to the Digital Regulator (paragraph 49(9)(b)).
In relation to biometric information, subclause 52(2) provides that the
Accreditation Rules may provide for requirements relating to fraud, among other
matters.
The Bill provides exemptions from civil penalties for an
accredited entity’s disclosure of a unique identifier to another accredited
entity or relying party, if the disclosure is for the purpose of ‘detecting,
reporting or investigation’ a digital ID fraud incident (subparagraph 47(4)(c)(i)).
In the general rules relating to authorisations for an accredited entity to
collect, use or disclose biometric information of an individual, the Bill provides
that such information may be retained, used or disclosed by an accredited
entity ‘for the purposes of preventing or investigating a digital ID fraud
incident (paragraph 49(8)(b)).
Paragraph 51(5)(a) sets out conditions on the time
frame in which biometric information of an individual retained for the purposes
of preventing or investigating a digital fraud incident must be destroyed,
providing that destruction must take place ‘at the earlier of … immediately
after the completion of activities relating to the prevention or investigation
of the digital ID fraud incident’, or ’14 days after the entity collects the
information’. Failure to do so attracts a maximum civil penalty of 1,500
penalty units ($469,500).
Subparagraph 54(1)(b)(iv) sets out restrictions
relating to the disclosure of certain personal information by an accredited
entity to an enforcement
body and provides an exemption for the use or disclosure of that
information ‘for the purposes of reporting a suspected or actual digital ID
fraud incident’. The Bill provides the Digital ID Rules may specify digital ID
fraud incidents as a type of reportable incident (paragraph 78(3)(a)).
Paragraph 88(2)(b) allows any redress framework set out in the Digital
ID Rules to cover digital ID fraud incidents (among other matters).
The Bill provides for the Digital ID Regulator to be able
to give a direction in writing to accredited entities and ‘entities whose
accreditation as an accredited entity is suspended’, that directs the ‘conduct
of a fraud assessment in relation to a specified matter’, and that a copy of
the report in relation to the assessment be provided to the Digital Regulator (paragraph
128(2)(b)). The maximum penalty for an entity failing to comply with a
direction is 1,000 civil penalty units.
Paragraph 130(2)(b) sets out the conditions under
which the System Administrator may give a direction to an entity approved to
participate in the AGDIS, or an entity whose approval to participate has been
suspended that they ‘conduct a fraud assessment in relation to a specified
matter, and provide a copy of the report in relation to the assessment to the
System Administrator’. Failure to comply with the direction attracts a maximum civil
penalty of 1,000 penalty units.
The Bill also provides for the Digital ID Regulator to
direct an entity to undergo a compliance assessment if the Regulator suspects
or is satisfied that a digital ID fraud incident has taken place (subparagraph
131(1)(b)(ii)). The Digital ID Regulator must include in its annual report
the number of digital ID fraud incidents and the responses to them (subparagraph
154(2)(b)(iii)).
Cybersecurity
The definition of a cyber security incident
in clause 9 of the Bill includes attempted incidents as well as
successful access to, modification of, interference with, or impairment of
systems, services or networks. This is inconsistent with commonly accepted
definitions, for example the definition contained in the Australian Cyber
Security Centre’s (ACSC) Information Security Manual (ISM) requires that an
unwanted or unexpected event has ‘either compromised business operations or has
a significant probability of compromising business operations’.[146]
A number of submissions to the consultation drafts questioned the definition
used in the Bill, with a number of industry groups suggesting that the
definition be narrowed so that it only applies to ‘systems, services or
networks’ that, if compromised ‘have the capacity to pose a risk to the
integrity of the digital ID system’[147]
or to incidents that impact the ‘availability, integrity, reliability or
confidentiality of the AGDIS’.[148]
Paragraphs 25(2)(b) and (c) allow the
Digital ID Regulator to suspend accreditation of an entity if the Regulator
reasonably believes that a cyber security incident has occurred or is imminent.
Suspension in case of an imminent incident has raised concerns among
stakeholders.[149]
Subclause 25(3) restricts suspension of accreditation where a cyber
security event is an attempted intrusion to circumstances where the
Digital ID Regulator is satisfied the attempts ‘involve an unacceptable risk to
the provision of the entity’s accredited services’. This may help alleviate
stakeholder concerns, but the clause still encompasses imminent cyber security
events as a basis for suspension of accreditation. Suspension under paragraphs
25(2)(b) or (c) does not require advance written notice (subclause 25(9)).
Paragraph 26(2)(b) allows the Digital ID Regulator
to revoke accreditation if a serious incident cyber security incident has
occurred. Subclause 26(10) exempts revocation on this basis from
requiring a prior show cause notice. As with digital ID fraud incidents, subparagraph
47(4)(c)(ii) provides for an exemption from civil penalty for an accredited
entity’s disclosure of a unique identifier to another accredited entity or
relying party, if the disclosure is for the purpose of ‘detecting, reporting or
investigating’ a cyber security incident. Along with digital ID fraud
incidents, subparagraph 54(1)(b)(iv) provides an exemption for the use
or disclosure of personal information by an accredited entity to an enforcement
body ‘for the purposes of reporting … a suspected or actual cyber security
fraud incident’.
Paragraph 71(2)(b) allows the Digital ID Regulator to
suspend an entity’s approval to participate in the AGDIS if the Regulator
reasonably believes that a cyber security incident has occurred which ‘involves
a risk to the operation of the Australian Government Digital ID System’, again
narrowing the applicability beyond the definition of cyber security incident. Subclause
71(8) exempts suspension on this basis from requiring a prior show cause
notice. The Digital ID Regulator can revoke approval to participate in the
AGDIS if there has been a serious cyber security incident involving an entity
(paragraph 72(2)(b)). This does not appear to be exempt from a show
cause notice. Along with digital ID fraud incidents, paragraph 78(3)(b)
includes cyber security incidents among the kinds of incidents the
Digital ID Rules may specify as reportable incidents. Subparagraph 131(1)(b)(i)
provides that an entity may be required to undergo a compliance assessment
by the Digital ID Regulator if a cyber security has occurred or is suspected to
occur.
Consequential amendments
Schedule 2 of the TCP Bill details amendments to six Acts.
Administrative Decisions (Judicial Review) Act 1977
Paragraph (d) in Schedule 1 of the Administrative
Decisions (Judicial Review) Act 1977 (ADJR Act) excludes decisions
made under the ASIO Act (including security assessments) from judicial
review under that Act. This exclusion would apply to security assessments
conducted in the context of the DID Bill.[150]
To ensure that decisions made by the Minister under the DID Bill for
reasons of security in relation to non-Australian entities are also exempted
from review under the ADJR Act, item 1 of Schedule 2 to the
TCP Bill would insert new paragraph (zi) into Schedule 1 of the ADJR Act:
(zi) decisions
under the Digital ID Act 2023, in relation to an entity (within the
meaning of that Act) that is not an Australian entity (within the meaning of
that Act), for reasons of security (within the meaning of the Australian
Security Intelligence Organisation Act 1979).
The relevant decisions are those made by the Minister
under clauses 27 and 73 to direct the Digital ID Regulator to:
- refuse
to accredit an entity or approve it to participate in the AGDIS
- impose
conditions on the accreditation of an entity or on an approval to participate
in the AGDIS
- suspend
the accreditation of an entity or an approval to participate in the AGDIS
- revoke
the accreditation of an entity or an approval to participate in the AGDIS.
The Explanatory Memorandum states:
The amendment is designed to mitigate the risk of exposing
classified or otherwise sensitive details about Australia’s national security,
or jeopardise ongoing security operations, through a review under the ADJR Act.
… All entities (including those that are not Australian) will maintain their
judicial review rights, with respect to decisions made under the principal Bill,
under section 75(v) of the Australian Constitution and section
39B of the Judiciary Act 1903. Judicial review rights of Australian
entities will be unaffected by this Bill.[151]
Age Discrimination Act 2004
It is intended that the Accreditation Rules will provide
that an accredited entity must not generate a digital ID for a person if the
requesting person is less than 14 years of age.[152]
This creates a potential conflict with Part 4 of the Age
Discrimination Act 2004, which makes it unlawful to discriminate
against someone on the ground of age.[153]
Item 2 will specify the Accreditation Rules made
for the purposes of paragraph 28(2)(i) in the DID Bill in a new item 11 in the
table in Schedule 2 of the Age Discrimination Act. Paragraph 28(2)(i) of
the DID Bill provides that the Accreditation Rules may deal with requirements
or restrictions relating to the generation of digital IDs for children. Schedule
2 of the Age Discrimination Act comprises a list of provisions for which
an exemption is provided by subsection 39(1A) of that Act. The new item 11 will
ensure that Part 4 does not make unlawful anything done by a person in direct
compliance with age requirements specified by the Accreditation Rules.[154]
Australian Security Intelligence Organisation Act 1979
Part IV of the Australian
Security Intelligence Organisation Act 1979 (ASIO Act) relates
to security assessments. In general (and subject to some exceptions) Part IV
‘ensures the person affected by the security assessment is to be notified of
the advice, and allows for review by the Administrative Appeals Tribunal’.[155]
Section 35 of the ASIO Act sets out definitions of
terms used in Part IV. Item 3 of Schedule 2 to the TCP Bill amends the
definition of prescribed administrative action to include the
exercise of a power under Chapter 2 (Accreditation) and Chapter 4 (Australian
Government Digital ID System) of the DID Bill. As discussed above, under these
Chapters the Minister will be able to decide to give the Digital ID Regulator a
direction in relation to the approval, conditions, suspension or revocation of
an entity’s accreditation or approval to participate in the AGDIS, for reasons
of security.
The Explanatory Memorandum explains that:
This item will insert a new paragraph (ca) into the
definition of ‘prescribed administrative action’ in subsection 35(1) of the
ASIO Act. This means the decision of the Minister to issue a direction to the
Digital ID Regulator under Chapter 2 (relating to accreditation) or Chapter 4
(relating to participation in the AGDIS) of the principal Act will be a
‘prescribed administrative action’ for the purposes of Part IV of the ASIO Act.[156]
Section 36 of the ASIO Act provides that Part IV
(other than specified sections) does not apply in relation to specified
security assessments. Item 4 of Schedule 2 to the TCP Bill amends
section 36 so that Part IV does not apply in relation to a security assessment
in relation to an exercise of a power under Chapter 2 and Chapter 4 of the DID
Bill, in respect of an entity that is not Australian.
The Explanatory Memorandum explains:
The underlying intent is to control the security risks
associated with foreign nationals who may be affiliated with foreign powers.
Disclosing knowledge of this affiliation through the review process in Part IV
of the ASIO Act will risk jeopardising ongoing security operations and poses a
threat to Australia’s national security. This consequential amendment will be
consistent with the Administrative Review Council publication, What
decisions should be subject to merits review? (1999), which states that
decisions concerning national security may justify exclusion from merits review
(paragraph 4.23).[157]
Competition and Consumer Act 2010
Clause 90 of the DID Bill provides that the Digital ID Regulator will be the Australian
Competition and Consumer Commission (ACCC). Item 5
of Schedule 2 to the TCP Bill will empower the ACCC to exercise the powers of
the Digital ID Regulator. This will be achieved by inserting references to ‘the
Digital ID Act 2023’ into subsections 19(1) and 19(7) of the Competition
and Consumer Act 2010.
Privacy Act 1988
Subsection 33C(1) of the Privacy Act
1988 sets out matters that may be subject to assessment by the
Information Commissioner. Item 5 of Schedule 2 to the TCP Bill will
insert a new paragraph (g) into subsection 33C(1) to
provide that the Information Commissioner may conduct an assessment of whether
accredited entities are complying with: the additional privacy requirements set
out in Division 2 of Part 2 of Chapter 3 of the DID Bill, as well as rules made
for the purposes that Division; and the prohibition in APP-equivalent
agreements (as defined at clause 34 of the DID Bill) on collecting,
holding, using or disclosing personal information in any way that will breach
an Australian Privacy Principle.
Taxation Administration Act 1953
Item 7 will insert proposed section 3J at
the end of Part IA of the Taxation
Administration Act 1953 to confer on the Commissioner of Taxation the
functions of ‘providing services, or access to services, within digital ID
systems’. Proposed subsection 3J(2) provides that the Commissioner may
participate in the AGDIS as one or more kinds of accredited entities.[158]
The Explanatory Memorandum notes the differing bases of
the Commissioner’s roles within the digital ID system:
When participating in the AGDIS as an accredited entity,
the Commissioner of Taxation will be operating entirely under the principal
[DID] Bill, and not under, or for the purposes of, a taxation law. The provision
of these services as an accredited entity participating in the AGDIS does not
trigger any of the Commissioner’s general powers, duties or obligations under a
taxation law … In contrast, when the Commissioner is participating in the AGDIS
as a relying party, the Commissioner will be operating under, or for the
purposes of, a taxation law. For example, as a relying party, the
Commissioner could provide or enable access to services that would facilitate
the management of a person’s taxation affairs. Information obtained for this
purpose would be information obtained for the purposes of a taxation law and
subject to relevant requirements under that law.[159]
[emphasis added]