ICT arrangements
The nature of the department’s work, and workload levels, are influenced by its access to suitable information and communications technology (ICT) services. Under arrangements which took effect on 1 July 2013, the Department of Parliamentary Services assumed responsibility for ICT services and facilities at Parliament House. Access to effective ICT is therefore considered to be a factor partially within the control of the department because, while there are opportunities for the department to influence the nature of the ICT services provided to it through consultative processes, ultimate responsibility for the provision of these services is borne by another agency. The department will continue to work with its stakeholders to develop and maintain ICT solutions that are appropriate, and will maintain strong relationships through the support of the various consultative, advisory and management forums relating to the provision of ICT services.