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Letters of transmittal
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Letters of transmittal
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Pages iii, v
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Aids to access
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Table of contents
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Page vii
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Index
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Page 199
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Glossary
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Page 185
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Abbreviations and acronyms
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Page 187
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Contact officer
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Page ii
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Internet home page address and internet address of report
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Page ii
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Part 1—Secretary’s review
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Review by departmental Secretary
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Pages 1–5
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Summary of significant issues and developments
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Pages 1–5
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Overview of department’s performance and financial results
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Pages 1–5
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Outlook for 2011–12
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Pages 1–5
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Part 2—Departmental overview
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Overview description of department
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Pages 7–21
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Role and functions
|
Pages 7–21
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Organisational structure
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Pages 7–9
|
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Outcome and program structure
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Page 43
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Where outcome and program structures differ from PBS format, details of variation and reasons for change
|
Not applicable
|
|
Part 4—Report on performance
|
Review of performance in relation to programs and contribution to outcome
|
Parts 3 (Parliamentary Library), 4 (Operations) and 5 (Environmental)
|
|
Actual performance in relation to deliverables and KPIs set out in PBS
|
Parts 3 (Parliamentary Library), 4 (Operations) and 5 (Environmental)
|
|
Where performance targets differ from the PBS, details of both former and new targets, and reasons for the change
|
Not applicable
|
|
Narrative discussion and analysis of performance
|
Parts 3 (Parliamentary Library), 4 (Operations) and 5 (Environmental)
|
|
Trend Information
|
Parts 3 (Parliamentary Library), 4 (Operations) and 5 (Environmental)
|
|
Performance of purchaser / provider arrangements
|
Not applicable
|
|
Significant changes in nature of principle
functions/services
|
Not applicable
|
|
Factors, events or trends influencing departmental performance
|
Parts 3 (Parliamentary Library), 4 (Operations) and 5 (Environmental)
|
|
Social inclusion outcomes
|
Not applicable
|
|
Performance against service charter customer service standards, complaints data, and the department’s response to complaints
|
Not applicable
|
|
Discussion and analysis of financial performance
|
Financial Statements, pages 111–170
|
|
Discussion of any significant changes from the prior year or from budget.
|
Not applicable
|
|
Agency resource statement and summary resource tables by outcome
|
Appendix C (pages 181–183)
|
|
Developments since the end of the financial year that have affected or may significantly affect the department’s operations or financial results in future
|
Not applicable
|
|
Part 6—Management and accountability
|
|
Corporate governance
|
Agency heads are required to certify that their agency comply with the Commonwealth Fraud Control Guidelines.
|
Page 101
|
|
Statement of the main corporate governance practices in place
|
Pages 95–100
|
|
Names of senior executive and their roles
|
Page 9
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|
Senior management committees and their roles
|
Pages 95–98
|
|
Corporate and operational planning and associated performance reporting and review
|
Page 100
|
|
Approach adopted to identify areas of significant financial or operational risk
|
Pages 98–99
|
|
Certification of department’s compliance with the Commonwealth Fraud Control Guidelines
|
Page 101
|
|
Policy and practices on the establishment and maintenance of appropriate ethical standards
|
Page 99
|
|
How nature and amount of remuneration for SES officers is determined
|
Page 100
|
|
External scrutiny
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Significant developments in external scrutiny
|
Page 108
|
|
Judicial decisions and decisions of administrative tribunals
|
Page 108
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|
Reports by the Auditor-General, a parliamentary committee or the Commonwealth Ombudsman
|
Page 108
|
|
Management of human resources
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Assessment of effectiveness in managing and developing human resources to achieve departmental objectives
|
Pages 102–106
|
|
Workforce planning, staff turnover and retention
|
Pages 102–106
|
|
Impact and features of collective agreements, determinations, common law contracts and AWAs
|
Pages 100–102
|
|
Training and development undertaken and its impact
|
Pages 104–105
|
|
Occupational health and safety performance
|
Pages 105–106
|
|
Statistics on staffing
|
Pages 103–104
|
|
Enterprise or collective agreements, determinations, common law contracts and AWAs
|
Pages 100–102
|
|
Performance pay
|
Page 100
|
|
Assets management
|
Assessment of effectiveness of assets management
|
Page 108
|
|
Purchasing
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Assessment of purchasing against core policies and principles
|
Pages 107–108
|
|
Consultants
|
Summary statement detailing consultancy services contracts
|
Page 107, Appendix A (pages 173–178)
|
|
Australian National Audit Office Access Clauses
|
Absence of provisions in contracts allowing access by the Auditor-General
|
Page 108
|
|
Exempt Contracts
|
Contracts exempt from AusTender
|
Page 108
|
|
Financial Statements
|
Financial Statements
|
Pages 111–170
|
|
Other Information
|
Occupational health and safety (section 74 of the Occupational Health and Safety Act 1991)
|
Page 105–106
|
|
Freedom of Information (subsection 8(1) of the Freedom of Information Act 1982)
|
Page 108
|
|
Advertising and Market Research (Section 311A of the Commonwealth Electoral Act 1918) and statement on advertising campaigns
|
Page 109
|
|
Ecologically sustainable development and environmental performance (Section 516A of the Environment Protection and Biodiversity Conservation Act 1999)
|
Pages 81–94
|
|
Grant Programs
|
Page 108
|
|
Disability reporting—explicit and transparent reference to agency-level information available through other reporting mechanisms
|
Page 106
|
|
Correction of material errors in previous annual report
|
Appendix B (page 180)
|
|
List of requirements
|
Page 191
|