Documents

Answers to Question on Notice

Westpac

Commonwealth Bank of Australia

National Australia Bank

Australia and New Zealand Banking Group Limited

 

Westpac

Q No.
 Member Broad Topic Proof Hansard page and Hearing date or Written question Response
WBC01QON T Wilson Complaints processing times Hansard p. 47
8/03/19		 (PDF 338KB)
WBC02QON T Wilson Breakdown of remediation payments and caseload

Hansard p. 37
8/03/19

 (PDF 342KB)
WBC03QON Thistlethwaite NewCo Financial Services

Hansard p. 40
8/03/19

 (PDF 333KB)
WBC04QON Evans Constituent matter

Hansard p. 43
8/03/19

(PDF 331KB)
WBC05QON Evans Trends in brokered loans – online and paperless loan channels

Hansard p. 45
8/03/19

 (PDF 328KB)
WBC06QON Keogh Royal Commission legal teams: goals and bonuses

Hansard p. 48
8/03/19

 (PDF 337KB)
WBC07QON Kelly Complaints against St George lending manager

Hansard p. 49
8/03/19

 (PDF 339KB)
WBC08QON Kelly Cost of holding capital against loans with default interest

Hansard p. 52
8/03/19

 (PDF 335KB)
WBC09QON J Wilson Default super products – BT Financial

Hansard p. 54
8/03/19

 (PDF 549KB)
WBC10QON Thistlethwaite Complaints handling timeframes

Hansard p. 59
8/03/19

 (PDF 346KB)
WBC11QON Keogh Domestic violence policy – short term loans

Hansard p. 61
8/03/19

 (PDF 467KB)
WBC12QON Keogh Domestic violence policy – making information available

Hansard p. 61
8/03/19

(PDF 330KB)

WBC13QW Keogh Remediation processes – Fees for no service

Written

  

(PDF 519KB)

 

Commonwealth Bank of Australia

Q No.
 Member Broad Topic Proof Hansard page and Hearing date or Written question Response
CBA01QON T Wilson Number of individuals compensated Hansard p.4
8/03/19		 (PDF 41KB)
CBA02QON T Wilson Number of outstanding remediation cases

Hansard p.4
8/03/19

 (PDF 32KB)
CBA03QON Thistlethwaite Clawback of former director’s fees

Hansard p.9
8/03/19

 (PDF 20KB)
CBA04QON Kelly Cost of holding capital against loans with default interest

Hansard p.20
8/03/19

(PDF 106KB)
CBA05QON Kelly Cases of default interest on SME loans

Hansard p.20
8/03/19

 (PDF 26KB)
CBA06QON J Wilson Cases of default interest on agricultural loans

Hansard p.24
8/03/19

 (PDF 33KB)
CBA07QON T Wilson Number of CBA shares held in SMSFs

Hansard p. 25
8/03/19

 (PDF 21KB)
CBA08QON Thistlethwaite Home Loan Referral Source Program - fees

Hansard p. 27
8/03/19

 (PDF 21KB)
CBA09QON Thistlethwaite Home Loan Referral Source Program – potential conflicts of interest

Hansard p. 27
8/03/19

 (PDF 33KB)
CBA10QON Thistlethwaite Home Loan Referral Source Program – number of migration agents

Hansard p. 27
8/03/19

(PDF 32KB)

See Answer to CBA08QON
(PDF 21KB)                    

CBA11QON Kelly AFCA cases – break down by category

Hansard p. 31
8/03/19

 (PDF 34KB)
CBA12QON Kelly Number of matters before the courts

Hansard p. 31
8/03/19

(PDF 32KB)

CBA13QON T Wilson Impact of policy to remove refundable franking credits on bank

Hansard p. 33
8/03/19

(PDF 31KB)

See Answer to CBA07QW
(PDF 21KB)
CBA14QW Keogh  Remediation processes – Fees for no service

Written

(PDF 115KB)

 

National Australia Bank

Q No.
 Member Broad Topic Proof Hansard page and Hearing date or Written question Response
NAB01QON Kelly        Complaints cases Hansard p. 47
27/03/19		 (PDF 280KB)
NAB02QON J Wilson Bank Bill Swap Rate manipulation

Hansard pp. 55-56
27/03/19

 (PDF 196KB)
NAB03QON T Wilson Royal Commission – legal privilege claims

Hansard pp. 56-57
27/03/19

 (PDF 194KB)
NAB04QON T Wilson Introducers program – ASIC breach notice

Hansard pp. 57-58
27/03/19

(PDF 197KB)
NAB05QON Kelly AFCA cases – business and consumers

Hansard p. 60
27/03/19

 (PDF 190KB)
NAB07QON J Wilson Mental health hotline

Hansard p. 64
27/03/19

 (PDF 191KB)
NAB08QW Kelly Default interest

Written

 (PDF 231KB)

 

Australia and New Zealand Banking Group Limited

Q No.
 Member Broad Topic Proof Hansard page and Hearing date or Written question Response
ANZ01QON Kelly Complaints cases Hansard p. 13
27/03/19		 (PDF 50KB)
ANZ02QON Kelly Complaints cases – Legal costs

Hansard p. 14
27/03/19

 (PDF 54KB)
ANZ04QON J Wilson Model litigant framework – providing documents

Hansard p. 19
27/03/19

 (PDF 51KB)
ANZ05QON J Wilson Legacy products

Hansard p. 20
27/03/19

(PDF 47KB)
ANZ06QON Thistlethwaite Introducer program – accreditation for introducers

Hansard pp. 24-25
27/03/19

 (PDF 52KB)
ANZ07QON Thistlethwaite Introducer program – migration agents

Hansard p. 25
27/03/19

 (PDF 46KB)
ANZ08QON Kelly Commissions – clawback provisions

Hansard p. 28
27/03/19

 (PDF 48KB)
ANZ09QON J Wilson Expenditure calculation models – HEM and Triex Hansard p. 28
27/03/19		 (PDF 52KB)
ANZ10QON T Wilson Foreclosures on farmers Hansard p. 32
27/03/19		 (PDF 48KB)
ANZ11QON T Wilson Foreclosures on farmers – legal fees Hansard p. 32
27/03/19

(PDF 56KB)

See Answer to ANZ10QON
(PDF 48KB)
ANZ12QW Kelly Default interest Written (PDF 43KB)


Committee Secretariat contact:

Committee Secretary
Standing Committee on Economics
PO Box 6021
Parliament House
Canberra ACT 2600

Phone: (02) 6277 4587
economics.reps@aph.gov.au

About this inquiry

The Standing Committee on Economics will inquire into and report on a review of Australia's four major banks.



Past Public Hearings

27 Mar 2019: Canberra
08 Mar 2019: Canberra

more...

Inquiry Status

Current

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