Management of people

Staffing numbers

At 30 June 2016, the department had 147 employees—129 ongoing and 18 non-ongoing. As at 30 June 2015, the number
of staff was 151, comprising 125 ongoing and 26 non-ongoing. Further information on staffing levels can be found in
Appendix 2.

Investors in People Standard

The department has held accreditation against the Investors in People Standard since 2002. The standard is an international quality framework with 10 indicators that set a level of good practice and a basis for the continuous improvement of an agency’s performance through the management of its people.

Investors in People has additional evidence requirements that agencies may elect to be assessed against. In 2015 the department met more than 90 of the additional evidence requirements and was awarded ‘Investors in People Silver’. The department’s next accreditation in 2018 will be against the new Investors in People standard: Leading-Supporting-Improving.

Staff survey

In June 2016, the department conducted its eleventh annual staff survey. As in previous years, most staff participated in the survey. The survey measures the quality of the department’s leadership, the level of staff satisfaction with pay and conditions of service, and the strengths of the department.

The results are taken into account in the department’s ongoing development of its strategy for attracting and retaining staff.

The department has established three internal benchmarks based on the results of the survey. These benchmarks, or index scores, correspond to the total percentage of staff selecting ‘strongly agreed’ and ‘agreed’ in response to specific sets of questions. The three benchmarks are as follows:

·         The ‘core elements’ satisfaction index measures the extent to which the department provided the core elements
           needed to attract, focus and keep the most talented staff (satisfaction rate of 81
           per cent in 2016 and an average 84 per cent over the last five years).

·         The ‘leadership’ satisfaction index measures the level of satisfaction of staff with their managers against the 
           department’s leadership statement (satisfaction rate of 86 per cent in 2016 and an average of 87 per cent over the last
           five years).

·         The ‘benefits’ satisfaction index measures the level of staff satisfaction with pay and working conditions (satisfaction
           rate of 85 per cent in 2016 and an average of 86 per cent over the last
           five years).

The department will be reviewing and benchmarking the survey against other similar surveys before the next one is conducted.

Figure 7 shows the performance of the satisfaction elements in the last five years.
A satisfaction rating of 80 percent or above is considered high.

[Text-only description]

figure 7

People strategies: planning and delivery

Organisational reviews

The department conducts organisational reviews, as required, to ensure that workloads in all areas are matched with the number of staff required to perform the work and that the classification levels or work value requirements of individual jobs are appropriate to the work being conducted.

Recruitment of staff

The department advertised to fill four ongoing vacancies during 2015–16 (compared with seven in 2014–15), of which one was filled by an external applicant.

Retention of staff

Fourteen ongoing and 17 non-ongoing staff left the department in 2015–16. The turnover rate was 9.8 per cent for ongoing staff (8.8 per cent in 2014–15). Appendix 2 includes details of separations.

Exit interviews with staff leaving the department continued to be conducted by senior executive service (SES) managers. Three such interviews were conducted during the year.

Graduate placement program

The department, in conjunction with the Department of the Senate, Department of Parliamentary Services and the Parliamentary Budget Office, conducts the annual Parliament of Australia Graduate Program. The program involves three-month placements of people from the graduate programs of government agencies. It allows the department to have the services of enthusiastic new Australian recruits and enables participants to return to their home departments with valuable experiences of parliamentary operations.

The program continued to draw a high level of interest from individual graduates and a range of agencies. Seven graduates undertook three-month placements in the department in 2015–16.

Feedback from graduates confirmed that the program is highly successful and that the objectives of the placements were met.

Alumni

The department formed an alumni association of former staff in 2008. On 30 June 2016, there were 206 members. The association issued two newsletters during the year.
Some members of the association assisted with the Parliament House Open Day on 19 September 2015.

On 8 October 2015, the annual general meeting of the association was held, attended by 15 association members. At the meeting, two co-chairs were elected and the membership of the alumni board was increased by self-nomination of attendees. The board met once in 2015–16. A reception for members of the association and staff was held on 27 November 2015.

Training and development

Table 10 shows the department’s training and development expenditure as a percentage of expenditure on salaries in 2014–15 and 2015–16. It also shows the average number of person-days spent on training and the average staffing level in both years. The average number of training days for staff remained at 3.1 days of off-the-job training per person per year. The fluctuation in staff training days generally reflects the stages of the parliamentary cycle.

Table 9 Expenditure on training and development programs, 2014–15 and 2015–16

  2014-15 2015-16
Expenditure as percentage of annual payroll 1.14% 0.8%
Average training days per person 3.1 3.1
Average staffing level 155.6 153

Table 11 compares the average attendance of staff at training courses in 2014–15 and 2015–16. It also shows the average staffing level and total number of training days attended in 2015–16 for each classification.

Table 10 Average staff attendance at training courses, 2014–15 and 2015–16
Classification Average staffing level Total number of training days attended Average number of training days attended
  2015-16 2015-16 2014-15 2015-16
Senior Executive Service 5.9 16.3 3.9 2.8
Executive Band 2 21.7 46.1 1.8 2.1
Executive Band 1 39.9 84.9 2.1 2.1
Parliamentary Service Level 6 26.2 62.8 2.7 2.4
Parliamentary Service Level 5 6.0 12.4 3.4 2.1
Parliamentary Service Level 4 28.7  89.6 4.3 3.1
Parliamentary Service Level 3 9.6 9.3 2.2 1.0
Parliamentary Service Level 2 15 9.3 0.8 2.6
Not specified 120
Totals 153 480.6 3.1 3.1

Leadership development

The department has invested in leadership development with a range of external providers for over a decade and has trend data from staff surveys on leadership for the entire period. In 2015–16 staff participated in leadership programs designed for specific parliamentary service (PS) levels. Programs were conducted for Executive Band 1, Parliamentary Service Level 6 and Parliamentary Service Level 4 and 5 staff.

Workplace diversity

The workplace diversity program aligns the department’s workplace diversity strategies and actions with the Parliamentary Service Values.

New staff continued to receive training, as soon as practicable after their commencement, in the prevention of discrimination, bullying and harassment.

Knowledge management

The Knowledge Management Steering Committee met three times during 2015–16. The committee comprised staff from all areas of the department and was chaired by the Clerk Assistant (Table), supported by the Parliamentary and Business Information Services Office. The committee continued to oversee the department’s commitment to knowledge management processes.

The committee monitored the department’s ICT activities, including key business systems and web portals, and the department’s progress on the National Archives of Australia Digital Continuity 2020 Policy. In addition, the committee commenced work to implement a new project management framework for the department.

Studybank

Thirteen staff participated in the department’s Studybank program during the year (compared with 12 staff in 2014–15). Collectively, they received financial assistance of $25,389 (compared with

$13,969 in 2015), along with a total of 70.1 days of study leave on full pay.

Performance assessment

All eligible staff participated in the annual work performance assessment cycle, which was completed on 31 October 2015. The cycle consists of setting individual work objectives, conducting performance assessments, preparing individual development plans and providing feedback to supervisors. The individual development plans are compiled and the development requirements of staff are reviewed. These plans and requirements form the basis for the training program for the next calendar year.

Employment framework

The Department of the House of Representatives Enterprise Agreement 2012–2015 covers all staff except SES. The department’s SES staff are covered by determinations made under section 24(1) of the Parliamentary Service Act.

In April 2015 the notice of employee representational rights was issued to staff, commencing the bargaining process for a new enterprise agreement.

Staff salary scales under the agreement are summarised in Table 12.

Table 11 Salary scales of staff covered by the 2012–2015 enterprise agreement, at 1 December 2014

Classification                                                                                                                                                                             Salary scale ($)
Executive Band 2 132,608-140,509
Executive Band 1 102,457-114,286
Parliamentary Service Level 6     82,570-93,709
Parliamentary Service Level 5     76,320-80,758
Parliamentary Service Level 4     67,474-73,001
Parliamentary Service Level 3     61,044-65,576
Parliamentary Service Level 2     54,250-59,235
Parliamentary Service Level 1     47,955-52,473

Salaries expenditure

In 2015 departmental salaries and allowances totalled $19.208 million ($18.04 million in 2014–15).

Work health and safety

The department’s aim under the health and safety management arrangements is to create and maintain a safe and healthy working environment. During 2015–16 work was undertaken on producing a work health and safety management system.

Workstation assessments are conducted for staff on request. These include education on the correct set-up of workstations—for example, the height of the desk at both sitting and standing positions. Workstation information is provided in orientation sessions for new staff.

In October 2015 the Presiding Officers wrote to the heads of the parliamentary departments requesting that a working group be established to review:

·         the approach taken by each parliamentary department to work health and safety issues

·         whether each agency’s approach is at best practice levels

·         any benefits to be gained from a joint consideration of work, health and safety issues at parliament house.

A report on these matters was provided through the Parliamentary Administration Advisory Group to the parliamentary departmental heads confirming the appropriateness of the approaches of each department to work health and safety. The working group also provided a whole of parliament work, health and safety risk assessment and has made recommendations to further support Work Health and Safety practices across the parliament.

The working group will continue to meet quarterly to ensure its recommendations are implemented.

The department’s Comcare premium rate for 2015–16 was 0.45 per cent of payroll, a decrease from the 2014–15 rate of 0.6 per cent.

During the year, no dangerous occurrences required notification under section 37 of the Work Health and Safety Act 2011, no investigations were carried out, and no directions or notices were received by the department under section 191 of the Act.

No compensation claims were received from staff in 2015–16.

 

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