Figure
60—Consultancy expenditure for 2008-09 for $10,000 or
more
|
|
|
|
|
|
|
AECOM Australia Pty Ltd (Bassett
Consulting Engineers)
|
Electronic security systems review
|
$13,939
|
Restricted
|
B
|
|
Australian Government Solicitor
|
Legal services
|
$24,436
|
Panel
|
B
|
|
Legal services
|
$84,767
|
Panel
|
B
|
|
Australian Public Service Commission
|
Career Transition Advice
|
$13,200
|
Direct
|
B
|
|
Blake Dawson
|
Legal services
|
$21,133
|
Panel
|
B
|
|
Legal services
|
$34,111
|
Panel
|
B
|
|
CRS Australia
|
Disability Access Audit of APH
|
$18,370
|
Restricted
|
C
|
|
Davidson Trahaire Corpsych Pty Ltd
|
Employee Assistance Program - Services
2008
|
$22,688
|
Open
|
B
|
|
Foodservice Consultants Australia Pty
Ltd
|
Transition in and out support for Catering
contractors
|
$18,700
|
Direct
|
B
|
|
Grey Advantage Consulting Pty Ltd
|
Financial advice for Catering
Contracts
|
$16,786
|
Direct
|
C
|
|
Financial advice for Catering
Contracts
|
$17,432
|
Direct
|
C
|
|
R D Gossip Pty Ltd
|
Parliament Drive one way road upgrade
project - Design stage
|
$62,317
|
Direct
|
B
|
|
HBO EMTB Interiors (ACT) Pty Ltd
|
Basement Accommodation and Storage
Review
|
$95,053
|
Restricted
|
B
|
|
Additional Accommodation Review
|
$15,336
|
Direct
|
B
|
|
LFA (ACT) Pty Ltd
|
Architectural services
|
$21,615
|
Open
|
B
|
|
Marloc Engineering & Car Repairs
|
Engineering review of cargo trailers
|
$19,008
|
Direct
|
B
|
|
Minter Ellison
|
Legal services
|
$18,938
|
Panel
|
B
|
|
Legal services
|
$37,594
|
Panel
|
B
|
|
National Safety Council of Australia
Limited
|
Roof access safety system
investigation
|
$17,078
|
Restricted
|
B
|
|
Northrop Consulting Engineers Pty Ltd
|
Archive upgrade for the House of
Representatives
|
$26,004
|
Restricted
|
A
|
|
Orima Research Pty Ltd
|
DPS Staff Survey
|
$27,583
|
Direct
|
B
|
|
Parsons Brinkerhoff Australia
|
Provision of energy audit services
|
$91,549
|
Open
|
C
|
|
Peckvonhartel
|
Upgrade to Security Point One Entry
|
$62,392
|
Open
|
A
|
|
Redbox Design Group
|
Review of the Parliament House
landscape
|
$16,258
|
Direct
|
B
|
|
SAI Global Vic
|
Provision of SafetyMap Certification for
OHS
|
$26,356
|
Restricted
|
B
|
|
SCG Consulting Pty Ltd
|
Upgrade to Peoplesoft
|
$16,940
|
Direct
|
B
|
|
Sinclair Knight Merz (ACT)
|
Parliament House roof area security
feasibility study
|
$40,700
|
Restricted
|
B
|
|
Mail screening feasibility study
|
$46,200
|
Restricted
|
B
|
|
Trident Media Partners
|
Consultancy for Broadcasting services
|
$17,269
|
Direct
|
B
|
|
Walter Turnbull
(Internal audits)
|
Financial processing Phase two
|
$10,700
|
Panel
|
C
|
|
Certificate of Compliance
|
$12,653
|
Panel
|
C
|
|
Risk Management
|
$10,065
|
Panel
|
C
|
|
Recruitment Processes
|
$10,230
|
Panel
|
C
|
|
Central register of contracts
|
$10,622
|
Panel
|
C
|
|
TOTAL
|
|
$998,022
|
|
|
(1) Explanation of selection process terms
Direct sourcing: A single potential
supplier is invited to bid because of their unique expertise and
their special ability to supply the services sought.
Restricted sourcing: A number of potential suppliers are invited to
bid because of their unique expertise and their special ability to
supply the services sought.
Open sourcing: An opportunity for
any potential supplier to bid to supply the services sought.
Panel: An arrangement under which a
number of suppliers, usually selected through a single procurement
process, may each supply services to the department as specified in
the panel arrangements. This category includes standing offers and
supplier panels where the consultant offers to supply services for
a pre-determined length of time, usually at a pre-arranged
price.
(2) Justification for decision to use consultancy
A Need for independent research or
assessment
B Need for specialised or professional skills
C Skills currently unavailable within agency
There were no material errors in the
Department of Parliamentary Services Annual Report and Financial
Statements 2007-08.
| DEPARTMENT OF PARLIAMENTARY SERVICES |
|
|
|
|
|
|
|
| Agency Resource Statement -
2008-09 |
|
|
|
|
|
|
|
| Appropriation (Parliamentary
Departments) Act (No. 1) 2008-2009 |
|
|
|
|
|
| |
|
Actual |
|
Payments |
|
Balance |
|
|
|
|
|
Available |
|
Made |
|
Remaining |
|
|
|
|
|
Appropriations |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2008-09 |
|
2008-09 |
|
2008-09 |
|
|
|
|
|
$'000 |
|
$'000 |
|
$'000 |
|
|
|
| Ordinary Annual Services |
|
|
|
|
|
|
|
|
|
| Departmental appropriation |
|
|
|
|
|
|
|
|
|
| Balance carried forward from previous
year |
65,753 |
|
|
|
|
|
|
|
| Departmental appropriation |
|
116,913 |
|
124,426 |
|
|
|
|
|
| S.31 Revenue |
|
8,604 |
|
|
|
|
|
|
|
| sS30 refunds |
|
55 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Total |
|
191,325 |
|
124,426 |
|
66,899 |
|
|
|
|
|
|
|
|
|
|
|
|
|
| Administered expenses |
|
|
|
|
|
|
|
|
|
| Administered appropriation |
|
11,446 |
|
8,859 |
|
2,587 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Total ordinary annual services |
|
191,325 |
|
124,426 |
|
66,899 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 1. These figures are extracted from
note 21 of the 2008-09 financial statements after adjusting for GST
payments and receipts. |
|
| 2. The appropriation amount includes
$61k that was received in 2008-09 and appropriated in 2009-10 as a
prior year departmental appropriation. |
|
|
|
|
|
|
|
|
|
|
| DEPARTMENT OF PARLIAMENTARY
SERVICES |
|
|
|
|
| Resources for Outcomes |
|
|
|
| Outcome 1: Occupants of
Parliament House are supported by integrated services and
facilities, Parliament functions effectively and its work and
building are accessible to the public |
|
|
|
|
|
Budget |
Actual |
Variation |
|
|
|
Expenses |
|
|
|
|
|
|
|
|
|
|
|
2008-09 |
2008-09 |
2008-09 |
|
|
$'000 |
$'000 |
$'000 |
|
|
|
(a) |
(b) |
(a)-(b) |
|
| Administered appropriations |
|
11,446 |
18,487 |
(7,041) |
|
|
|
|
|
|
Total administered appropriations |
11,446 |
18,487 |
(7,041) |
|
|
|
|
|
| Departmental Output |
|
|
|
|
| Output 1 - Library Services |
|
|
|
|
| Output 1.1 - Research Services |
|
11,574 |
11,600 |
(26) |
|
| Output 1.2 - Information Access
Services |
|
9,858 |
10,480 |
(622) |
|
|
|
|
|
|
| Subtotal for output 1 |
|
21,432 |
22,080 |
(648) |
|
|
|
|
|
| Output 2 - Building and Occupant
Services |
|
|
|
| Output 2.1 - Security Services |
|
31,244 |
32,447 |
(1,203) |
|
| Output 2.2 - Facilities Services |
|
10,719 |
10,905 |
(186) |
|
|
|
|
|
| Subtotal for Output 2 |
|
41,963 |
43,352 |
(1,389) |
|
|
|
|
|
| Output 3 - Infrastructure Services |
|
|
|
| Output 3.1 - Building Infrastructure
Services |
|
20,760 |
19,874 |
886 |
|
| Output 3.2 - IT Infrastructure
Services |
|
21,346 |
20,052 |
1,294 |
|
|
|
|
|
| Subtotal for Output 3 |
|
42,106 |
39,926 |
2,180 |
|
|
|
|
|
| Output 4 - Parliamentary Records
Service |
|
|
|
| Output 4.1 - Broadcasting Services |
|
6,719 |
6,267 |
452 |
|
| Output 4.2 - Hansard Services |
|
10,823 |
11,517 |
(694) |
|
|
|
|
|
|
| Subtotal for Output 4 |
|
17,542 |
17,784 |
(242) |
|
|
|
|
|
|
| Total for outcome 1 |
|
|
| Departmental |
|
123,043 |
123,142 |
(99) |
|
| Administered |
|
11,446 |
18,487 |
(7,041) |
|
| |
|
|
|
|
|
|
|
|
| Average staffing level (number) |
|
811 |
|
|
|
|
| * full-year budget, including any
subsequent adjustment made to the 2008-09 budget |
|
|
| 1. The budget amount is taken from the
Budgeted Expenses and Resources from Outcome table, 2008-09 |
| estimated actual column of the 09-10
PBS |
|
| 2. The actual expenses are taken from
the 2008-09 financial statements note 24B. |
|
|
|
|
|
|
|
Set out below is a glossary of
technical terms, or ordinary words used technically, and a list of
acronyms and abbreviations used in this document.
Accrual accounting—The system
of accounting where items are brought to account as they are earned
or incurred (and not as cash received or paid) and included in the
financial statements for the periods to which they relate.
Administered items—Expenses,
revenues, assets or liabilities managed by agencies on behalf of
the Commonwealth. Agencies do not control administered items.
Administered expenses include grants, subsidies and benefits. In
many cases, administered expenses fund the delivery of third party
outputs.
AFP-Uniform Protection—A part
of the Australian Federal Police's (AFP) Protection portfolio,
AFP-Uniform Protection (AFP-UP) ensures that individuals and
interests identified to be at risk by the Commonwealth are kept
safe and have their dignity preserved. AFP-UP provides protective
security for Commonwealth Government facilities (including
Parliament House) and personnel in a variety of locations
throughout Australia and overseas.
Agencies—The basic unit of
organisation covered by the budget, and focus for assessing
management performance and implementing government policy. Agencies
are departments of state (eg the Department of Finance and
Administration), parliamentary departments (eg DPS) and other
agencies prescribed under the Financial Management and
Accountability Act 1997 (eg the Australian Taxation Office).
Authorities are bodies corporate (eg the Australian Broadcasting
Corporation) which are, for legal purposes, entities in their own
right in that they are separate from the Commonwealth Government
and are governed by the Commonwealth Authorities and Companies Act
1997.
Appropriation—An authorisation
by Parliament to spend monies from the Consolidated Revenue
Fund.
Assets—Future economic
benefits controlled by an entity as a result of past transactions
or future events.
Authorities—see Agencies.
Building Condition Index—A
measurement of the current condition of the maintenance of the
building, expressed as a percentage of the original condition.
Building fabric—The basic
elements making up a building; the carcass without finishings or
decoration.
Business model—A business
model describes a broad range of informal and formal models that
are used to represent various aspects of business, such as
operational processes, organisational structures and financial
forecasts.
Capital
expenditure—Expenditure by an agency on capital projects, for
example purchasing a building.
Cash accounting—The system of
accounting that records cash receipts, payments and balances and
provides reports that show the sources of cash and how cash was
used.
Chamber departments—The
Department of the Senate and the Department of the House of
Representatives, so called because each supports a chamber of the
Commonwealth Parliament.
Chief Executive—The ultimate
level of individual responsibility within an agency. In the case of
DPS it is the Secretary.
Chief Executive's
Instructions—Procedural instructions given by a Chief
Executive to manage the affairs of the department in a way that
promotes the efficient, effective and ethical use of Commonwealth
resources.
Closed circuit
television—Known as CCTV, the expression refers to the use of
television cameras for surveillance purposes. Unlike broadcast
television, all devices are linked directly, usually by cables.
CCTV pictures are viewed and/or recorded, but are not
broadcast.
Comcare—Comcare is the
workers' compensation insurer for the Commonwealth Government,
providing safety, rehabilitation and compensation services to
Commonwealth employees (and employees of the ACT Government) under
the auspices of the Safety, Rehabilitation and Compensation
Commission.
Competitive tendering and
contracting—Represents the process of contracting out the
delivery of Government activities that were previously performed by
a Commonwealth agency to another organisation following a
competitive tendering process.
Comcover—Comcover is the
Commonwealth's self-managed fund for insurable risk.
Consolidated Revenue
Fund—Section 81 of the Constitution stipulates that all
revenue raised or money received by the Commonwealth forms the one
consolidated revenue fund (CRF). The CRF is not a bank account. The
Official Public Account reflects most of the operations of the
CRF.
Corporate governance—The
structures and processes employed by an organisation to facilitate
accountability to stakeholders, as well as successful performance.
It is generally understood to encompass authority, accountability,
stewardship, leadership, direction and control.
Departmental items—Assets,
liabilities, revenues and expenses which are controlled by the
agency in providing its outputs. Departmental items would generally
include computers, plant and equipment assets used by agencies in
providing goods and services and most employee expenses, supplier
costs and other administrative expenses incurred.
Design Integrity Index—A
measurement of the current condition of the building, assessed
against the Design Integrity Indicators and expressed as a
percentage of the original condition.
DPS Services Catalogue—A
catalogue providing information about the services available from
the Department of Parliamentary Services.
Emergency Control Committee—An
inter-departmental committee to coordinate fire and emergency
arrangements, procedures and policy among Parliament House building
occupants.
Engineering Systems Condition
Index—A measurement of the current operation and condition of
the engineering systems in Parliament House against the expected
decline of those systems through their life cycles.
Equity—The residual interest
in the assets of a reporting entity after deduction of its
liabilities.
Expenses—Consumption or losses
of future economic benefits in the form of reductions in assets or
increases in liabilities of the entity.
Fabric—see Building
fabric.
Financial Management and
Accountability Act 1997 (FMA Act)—The principal legislation
governing the proper use and management of public property and
other Commonwealth resources by Commonwealth agencies. FMA
Regulations and FMA Orders are made pursuant to the FMA Act.
Financial results—The results
shown in the financial statements of an entity.
Gift Collection—See Parliament
House Art Collection.
Hansard—Hard copy and
electronic reports of proceedings in the Senate, the House of
Representatives and the Main Committee of the House of
Representatives and transcripts of parliamentary committees and
some ministerial or parliament-related conferences.
Historic Memorials
Collection—See Parliament House Art Collection.
The Landscape Condition
Index—A measurement of the current condition of the landscape
surrounding Parliament House, expressed as a percentage of the
total possible condition.
Liabilities—Future sacrifices
of economic benefits that the entity is presently obliged to make
to other entities as a result of past transactions or other past
events.
Materiality—This concept is
assessed taking into account the planned outcome and the relative
significance of the resources consumed in contributing to the
achievement of that outcome.
Operating result—The
difference between revenues and expenses; either a surplus or a
deficit.
Outcomes—Results, impacts or
consequences of actions by the Commonwealth on the Australian
community. Outcomes are the results or impacts that the Government
wishes to achieve. Actual outcomes are the results or impacts
actually achieved.
Output groups—The aggregation
of outputs based on a consistent type of product or beneficiary
target group. Aggregation may also be needed for the provision of
adequate information for performance monitoring, or based on a
materiality test.
Outputs—The goods and services
produced by agencies on behalf of Government for external
organisations or individuals. Outputs include goods and services
produced for other areas of Government external to the agency.
Parliament House Art
Collection—Comprises a number of stand-alone collections (the
Rotational Collection, the Architectural Commissions, the Historic
Memorials Collection, the Gift Collection, the Constitutional
Documents and the Archive).
Parliamentary Precincts—The
Parliamentary Precincts are defined in the Parliamentary Precincts
Act 1988; in general terms they consist of the area within the
inner kerb of Capital Circle, and all buildings, structures and
works, and parts of buildings, structures and works, on, above or
under that land.
Performance
information—Provides evidence about performance that is
collected and used systematically, and that may relate to
appropriateness, effectiveness and efficiency and the extent to
which an outcome can be attributed to an intervention. Performance
information may be quantitative (numerical) or qualitative
(descriptive); however, it should be verifiable. Performance
measures are more precise than indicators, and are used when there
is a causal link between an intervention and a measurable change in
performance.
Portfolio Budget
Statements—Statements prepared by agencies to explain the
Budget appropriations in terms of outcomes and outputs.
Purchaser/provider
arrangements—Includes arrangements under which the outputs of
one agency are purchased by another agency to contribute to the
other agency's outcomes.
Presiding Officers—Two Members
of Parliament elected to preside over, or be in charge of, the
business, proceedings and administration of a House of Parliament.
In the Senate the Presiding Officer is called the President, and in
the House of Representatives, the Speaker.
Price—The amount the
Government or the community pays for the delivery of agreed
outputs.
Quality—Relates to the
characteristics by which customers or stakeholders judge an
organisation, product or service. Assessment of quality involves
use of information gathered from interested parties to identify
differences between users' expectations and experiences.
Quantity—The size of an
output.
Receipts—The total or gross
amount received by the Commonwealth. Each receipt item is either
revenue, an offset within outlays, or financing transactions.
Receipts include taxes, interest, charges for goods and services,
borrowings and Government business enterprise dividends
received.
Security Management Board—This
body is established by the Parliamentary Service Act 1999, and
provides advice as required to the Presiding Officers on security
policy, and the management of security measures, for Parliament
House. The board has three members, who may, with the Presiding
Officers' permission, invite others to attend their meetings.
Service charter—A public
statement about the service that a department will provide and what
clients can expect from the department. It is Government policy for
departments that provide services direct to the public have service
charters in place.
Staff Dining Room—The Staff
Dining Room is also referred to as the Staff Cafeteria or the Staff
Café.
Table Office—The office within
the Department of the Senate or the Department of the House of
Representatives which provides documentary and advisory support to
facilitate the effective operation of the parliamentary
chambers.
Third party outputs—Goods or
services delivered to the community by entities outside the
Commonwealth general Government sector. They are outputs wholly or
partly funded by administered items and are directed to achieving
planned outcomes.
|
AFP
|
Australian Federal Police
|
|
AFP-UP
|
Australian Federal Police-Uniform
Protection
|
|
ANAO
|
Australian National Audit Office
|
|
AWA
|
Australian Workplace Agreement
|
|
BCA
|
Building Code of Australia
|
|
BCI
|
Building Condition Index
|
|
BDMP
|
Broadcast and Digital Media Projects
|
|
BFG
|
Broadcast Facsimile Gateway
|
|
BSB
|
Building Services Branch
|
|
CA
|
Certified Agreement
|
|
CCTV
|
Closed Circuit Television
|
|
CDS
|
Commonwealth Disability Strategy
|
|
CEI
|
Chief Executive's Instruction
|
|
CEO
|
Chief Executive Officer
|
|
CEP
|
Central Enquiry Point (Library)
|
|
CEP
|
Chief Executive Procedure
|
|
CFO
|
Chief Finance Officer
|
|
CIR
|
Continuous improvement review
|
|
CMB
|
Content Management Branch
|
|
CPG
|
Commonwealth Procurement Guidelines
|
|
DI
|
Design integrity
|
|
DII
|
Design Integrity Index
|
|
DPS
|
Department of Parliamentary Services
|
|
EAP
|
Employee assistance provider
|
|
EMMS
|
Electronic Media Monitoring Service
|
|
EMS
|
Environmental management system
|
|
ESCI
|
Engineering Systems Condition Index
|
|
ESD
|
Ecologically sustainable development
|
|
Finance
|
Department of Finance and
Administration
|
|
FOI
|
Freedom of Information
|
|
GJ
|
Gigajoule (a joule is a measure of energy;
giga is 109)
|
|
HCO
|
Harassment Contact Officer
|
|
IAB
|
Information Access Branch
|
|
ICT
|
Information and communications
technology
|
|
IDP
|
Individual development plan
|
|
ISB
|
Infrastructure Services Branch
|
|
ITSA
|
Information Technology Security
Adviser
|
|
JHC
|
Joint House Committee
|
|
kL
|
Kilolitre (1,000 litres)
|
|
LCI
|
Landscape Condition Index
|
|
OHS
|
Occupational health and safety
|
|
OneOffice
|
Parliamentary computing platform
|
|
ParlInfo
|
Parliamentary information system
|
|
PBS
|
Portfolio Budget Statement
|
|
PCN
|
Parliamentary Computing Network
|
|
PHAC
|
Parliament House Art Collection
|
|
PMAS
|
People Management and Strategy Section
|
|
POITAG
|
Presiding Officers' Information Technology
Advisory Group
|
|
PSDB
|
Product and Service Development Branch
|
|
PSLO
|
Parliamentary Service Liaison Officer
|
|
PSS
|
Parliamentary Security Service
|
|
RAP
|
Request approval process
|
|
RB
|
Research Branch
|
|
SBSB
|
Strategy and Business Services Branch
|
|
SES
|
Senior Executive Service
|
|
TIPS
|
Threat Image Protection System
|
|
VBIEDs
|
Vehicle-borne improvised explosive
devices
|
The Department of Parliamentary
Services is required to present its annual report to each House of
the Parliament under paragraph 65(1)(c) of the Parliamentary
Service Act 1999.
Under subsection 65(2) of the
Parliamentary Service Act 1999, the department's annual report must
be prepared in accordance with guidelines approved on behalf of the
Parliament by the Joint Committee of Public Accounts and Audit
(JCPAA). The Requirements for annual reports for departments,
executive agencies and FMA Act bodies (the Requirements) were
revised and reissued in June 2009.
The Requirements stipulate a core
set of mandatory information which must be included in annual
reports to ensure that accountability requirements are met and to
provide consistency for readers. There are other items which are
suggested for inclusion on the basis of making the annual report as
informative as possible.
The following table shows where the
mandatory information specified by the Requirements may be found in
this report.
Environmental information contained
in Part 5 of the DPS Annual Report is structured using the core
Global Reporting Initiative (GRI) environment performance
indicators as a framework—see www.globalreporting.org for
more information. The GRI is an independent institution that
provides a reporting framework allowing suitable benchmarking
currently used by several Commonwealth agencies—including the
Department of the Environment, Water, Heritage and the Arts
(DEWHA).
DPS has reported against GRI
indicators relating to its specific functions since 2003-04, in
separate stand-alone environmental performance reports. Previous
reports are available on the Parliament House web site at the
following address: http://www.aph.gov.au/dps/building/EMS/EM_Perfomance.htm.
Figure
61—GRI Indicators
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EN 1 Total materials
use other than water, by type
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Pages 92, 97 and 101 indicate some
purchased materials with environmental impacts. Data not available
on total use
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EN 2 Percentage
of materials used that are wastes (processed or unprocessed) from
sources external to the reporting organisation.
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See page 101
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EN 3 Direct
energy use segmented by primary source
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See Figure
46
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EN 4 Indirect energy use
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Indirect energy not measured. Greenhouse
gas emissions from indirect energy use are shown in Figure 50
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EN 5 Total water
use
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See page 95 - 97
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EN 6 Location and size of land owned,
leased, or managed in biodiversity-rich habitats
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Not applicable in 2008-09
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EN 7 Description of the major impacts on
biodiversity associated with activities and/or products and
services in terrestrial, freshwater, and marine environments
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Not applicable in 2008-09
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EN 8 Greenhouse
gas emissions
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See Figure
50
page 103
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EN 9 Use and
emissions of ozone depleting substances
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See page 102 and Figure 52
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EN 10 NOx, SOx,
and other significant air emissions by type
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See Figure
53
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EN 11 Total
amount of waste by type and destination
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See page 101 - 101
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EN 12
Significant discharges to water by type
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See page 102
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EN 13
Significant spills of chemicals, oils, and fuels in terms of total
number and total volume
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See page 102
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EN 14 Significant environmental impacts of
principal products and services
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Not applicable in 2008-09
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EN 15 Percentage of the weight of products
sold that is reclaimable at the end of the products' useful life
and percentage that is actually reclaimed
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Not applicable in 2008-09
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EN 16
Incidents of and fines for non-compliance with all applicable
international declarations/conventions/treaties, and national,
sub-national, regional, and local regulations associated with
environmental issues.
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See page 102
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