DPS met 13 of the 18 performance criteria for the 2016–17 reporting period, an overall result of 72 per cent, which is an increase of 14 per cent on last year’s result of 58 per cent (based on 11 out of 19 performance criteria being met). The better result this year was due to improved performance under Program 2 where we met three out of four of the performance criteria. This improvement has been assisted through changes to the methodology and targets for the 2016-17 reporting period. We also performed well in areas relating to visitors to APH, virtual visitor numbers and the Building Occupant Satisfaction Survey.