The DPS outcome in 2016–17 was to: Support the functions of Parliament and parliamentarians through the provision of professional services, advice and facilities and maintain APH.

In the 2016–17 Portfolio Budget Statement DPS had two programs:

Program 1—Parliamentary Services had the following objectives:

• explore and develop innovative technology and systems for the delivery of timely information and services to parliamentarians
• retain the Parliamentary Library’s position as our clients’ preferred and trusted source of high quality information, analysis and advice
• examine cost effective and innovative ways to deliver our services
• enhance our visitor experience and community engagement including the use of social media and emerging technologies, and
• enhance electronic access to parliamentary information for the community to easily engage with the parliamentary process.

Program 2—Parliament House Works Program had the following objectives:

• ensure adaptations of the building uses are strategic, appropriate and reference design integrity principles
• ensure a secure environment while maintaining public accessibility
• effectively manage a capital works program for APH to function effectively as a safe and accessible workplace, and
• effectively manage all assets within APH including collections.