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Contents
Clerk's Review
Departmental Overview
Performance
Management and Accountability
Financial Statements
Appendices
Glossary
Compliance index

Annual Report 2008–09

Compliance index

Letter of transmittal
Table of contents
Index to printed version (PDF icon PDF (60 KB))
Glossary
Contact officer
Internet home page address and internet address for report
Clerk’s review
Departmental overview
Overview description of department
Role and functions
Organisational structure
Outcome and output structure
Variation to outcome and output structure
None to report
Report on performance
Performance in relation to outputs and contribution to outcome
Output Group 1.1 | Output Group 1.2 | Output Group 1.3 | Output Group 1.4 | Output Group 1.5
Performance in relation to targets set out in PBS/PAES
Purchaser–provider arrangements
Variations to performance targets
None to report
Narrative discussion and analysis of performance
Output Group 1.1 | Output Group 1.2 | Output Group 1.3 | Output Group 1.4 | Output Group 1.5
Service charter customer service standards, complaints data, and the department’s response to complaints
Social justice and equity impacts
Discussion and analysis of financial performance
Output Group 1.1 | Output Group 1.2 | Output Group 1.3 | Output Group 1.4 | Output Group 1.5
Significant changes from prior year or budget
None to report
Agency resource statement and summary resource table by outcome
Trend information
Output Group 1.1 | Output Group 1.2 | Output Group 1.3 | Output Group 1.4 | Output Group 1.5
Factors, events or trends influencing departmental performance
Output Group 1.1 | Output Group 1.2 | Output Group 1.3 | Output Group 1.4 | Output Group 1.5
Significant changes in nature of principal functions/services
None to report
Developments affecting future operations or financial results
Management and accountability
Corporate governance

Main corporate governance practices

Senior executives and their responsibilities

Senior management committees and their roles

Corporate and operational planning

Identification and management of significant financial or operational risk

Certification of compliance with the Commonwealth Fraud Control Guidelines

Ethical standards

Determination of remuneration for Senior Executive Service employees
Financial statements—Note 11: Senior Executive Remuneration

External scrutiny

Significant developments in external scrutiny
None to report

Judicial decisions and decisions of administrative tribunals
None to report

Reports by the Auditor-General, a parliamentary committee or the Commonwealth Ombudsman

Management of people

Assessment of human resources management

Workforce planning, staff turnover and retention

Training and development

Occupational health and safety

Productivity gains

Statistics on staffing

Collective agreements, determinations, common law contracts and AWAs

Performance pay

Assets management
Purchasing
Consultants

Total actual expenditure on all new consultancy contracts let during the year and total expenditure on them

Number of ongoing consultancy contracts active in the reporting year and actual expenditure on them

AusTender statement

Access by Auditor-General
Contracts exempt from AusTender
Commonwealth Disability Strategy
Financial statements
Specific legislative reporting requirements
Occupational health and safety
Freedom of information
Advertising and market research
Ecologically sustainable development and environmental performance
Other reporting requirements
Grants programs
Correction of material errors in previous annual report
None to report

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