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Politicising the Australian Public Service?
Professor Richard Mulgan,
Consultant,
Politics and Public Administration Group
10 November 1998
Major Issues Summary
Introduction
The issue of politisation
Varieties of politicisation
A politically neutral service
Policy-related politicisation
Managerial politicisation
Ramifications of politicisation
Justifying a non-politicised
public service
Independence
Democratic efficiency
Contrast with the private
sector
Rank and file morale
A Comparative perspective
New Zealand's State Services
Commissioner
Transparency requirements
Output budgeting as a rationale
for neutrality
Conclusion
Endnotes
References
Major
Issues Summary
The issue of the potential politicisation of the Australian
Public Service (APS) has received considerable attention in the last two
years. In part, this has been a reaction to the immediate replacement
of six department secretaries after the change of government in 1996.
Proposed changes to the Public Service Act also raised questions about
possible threats to the continuing viability of a professionally neutral
public service. To what extent is the APS moving from a professional Westminster
model towards a politicised one as found in the United States and some
continental European democracies?
'Politicisation', however, is a term of uncertain meaning
which needs clarification. The standard assumption is that politicised
appointments are appointments made on the basis of party affiliation or,
at least, partisan sympathies. However, in the case of the post-election
changes in 1996, few if any, of the decisions clearly turned on partisan
considerations, the new appointees being generally recognised as respected
professional public servants. None the less, the fact that so many secretaries
were replaced by a new government anxious to impose its will on the public
service seemed to be contrary to the principle that a professional public
service is capable of serving alternative governments with equal loyalty.
This suggests that the term 'politicisation' should be
understood as more than simply appointment on partisan grounds. It should
properly imply any type of appointment which is contrary to the principles
of a politically neutral or impartial public service. In this case, politicisation
also covers the appointment of public servants known to be associated
with a particular policy direction associated with the government of the
day. It also includes the replacement of incumbent secretaries and the
appointment of new managers to implement a new government's program. All
such instances represent a breach of the principles of a politically neutral
public service. As such, politicisation is certainly on the increase,
partly under the influence of private sector practices whereby senior
management teams are replaced in order to signal a change in company direction.
Does politicisation matter? Is it not a legitimate means
of making public servants more responsive to elected governments? Defences
of professional neutrality against politicisation tend to rely on the
value of 'frank and fearless' advice and of the political independence
of career public servants. However, such considerations, though not without
weight, tend to neglect an equally important justification of a professional
service, namely its superior collective experience in managing changing
government policy and therefore its greater effectiveness in serving the
government of the day. In a climate where managerial efficiency and effectiveness
are so heavily emphasised, the managerial capacities of professional public
servants should not be sold short.
Parliamentarians who value the national contribution
made by a politically neutral, professional public service should be concerned
about how its values are to be preserved in a changing employment environment.
Given that public servants are increasingly likely to be working under
contract without the security of permanent tenure, new safeguards are
needed to protect the service against further politicisation. One avenue
of protection could be the introduction of greater transparency of relationships
between ministers and public servants as introduced in New Zealand. Performance
agreements could be used to underline the assumption that the role of
secretaries is to serve ministers of the day from whatever political party.
Publicly stated reasons could be required when secretaries are replaced
before the expiry of their contracts.
Introduction
The issue of politicisation of the APS has been much
in the air since the 1996 election and the immediate post-election changes
at the top of the public service. Six incumbent secretaries were replaced
and, a month later, a comparative outsider was appointed to the position
of Secretary to the Department of Prime Minister and Cabinet and titular
head of the APS. Commentators, such as Philippa Schroder of the Canberra
Times and Louise Dodson of the Australian Financial Review,
detected a decisive shift away from a politically neutral, career public
service in the direction of a more politicised public service on United
States lines, where a change of presidency leads to major changes across
the senior echelons of the public service.(1)
Since then, the government has proposed changes to the
Public Service Act, beginning with the Minister's Discussion Paper published
in November 1996(2), followed by the Public Service Bill introduced into
Parliament in June 1997. Though the Bill gives statutory recognition to
the principle of political neutrality (the first of the eleven APS Values
(s10) is that 'the APS is apolitical, performing its functions in an impartial
and professional manner'), the sweeping new powers over appointments proposed
for secretaries, combined with the secretaries' own insecurity of tenure
and dependence on government support, creates the possibility that governments
may be able to appoint their own people across the senior levels of the
APS. The APS could therefore become a highly politicised system. Is this
what the government intends or the Australian people desire? Indeed, what
is a 'politicised' public service?
The issue of politicisation
Politicisation is an imprecise concept(3) and needs to
be carefully defined.(4) In the Australian context, the most comprehensive
discussion is that of Patrick Weller in his 1989 Australian Journal
of Public Administration article, 'Politicisation and the Australian
Public Service'.(5) Weller begins with the sensible assumption that politicisation
is to be seen as the opposite of political neutrality. He then identifies
politicisation with two tendencies which can be said to contradict two
aspects of neutrality: the use of the public service for party purposes
(in contrast to the principle of neutrality that public servants should
not be used for party purposes) and the appointment, promotion
and tenure of public servants through party political influence (in contrast
to the principle of neutrality that appointments, promotion and tenure
should be independent of party political influence). The former tendency,
the participation of public servants in partisan activities, is not particularly
at issue in the present debate. What is at stake is the second aspect,
appointment, promotion and tenure through party political influence.
Writing in 1989, Weller concluded that there was little
evidence of such partisan appointments at the secretary level by the Hawke
Government. He examined two types of case, one where secretaries had been
appointed from outside the APS, looking to see if such appointees had
any affiliations with the Australian Labor Party (ALP). Of 28 appointees
between 1983 and 1989, only five were outsiders and, of these, only two,
Wilenski and McGuarr, could be clearly identified with the ALP. The second
type of case was where secretaries were removed with a change of government.
As evidence of a supposed 'hit-list' of incumbent secretaries too close
to the previous government, he admitted that Hawke made one secretary
a judge and moved another overseas. However, he noted that 'there is little
evidence to suggest that governments have shifted department secretaries
without giving them a chance to work with ministers' .(6) He also pointed
out that shifting department heads was longstanding practice within the
APS and that ministers should have the right to choose heads whose 'style'
they find effective.(7) Where the purpose in making a change is to secure
'effective bureaucratic leaders' rather than managers with 'sympathetic
ideologies', he implied, politicisation has not occurred.
Weller suggested that replacing secretaries on a change
of government without giving them time to work with the new government
would provide evidence of politicisation. However, on the general definition
of politicisation which he and others have used, i.e. the making of appointment
decisions on the grounds of party partisanship, it is not clear that all
such changes count as instances of politicisation. Of the six who were
removed in 1996(8), some, most notably Michael Costello, Secretary to
the Department of Foreign Affairs and Trade, were identified by commentators(9)
as too closely associated with the ALP and could thus be said to have
been dismissed on partisan grounds. However, others, such as Derek Volker
and Stuart Hamilton appear to have been removed as a result of the Prime
Minister's evident determination to impose a new sense of direction on
the public service.(10) Of the new secretaries appointed in their place,
all were career public servants who had had successful careers under Labor
(with the half exception of Paul Barratt who had left the APS in 1992
to work for the Business Council of Australia). If 'politicisation' refers
to decisions made on partisan grounds, how can all these decisions be
described as 'politicised'?
Varieties of politicisation
A politically neutral service
In effect, the concept of politicisation, as commonly
used in this debate, has a wider reference than simply the making of appointments
(and dismissals) on party political grounds. It refers to any personnel
decisions which are typical of a 'politicised' style of public service
where newly elected governments expect to replace the senior public servants
appointed by the previous regime with appointees of their own. The best-known
example of a politicised public service system is the United States where
around three thousand senior positions become vacant on a change of president
and where there may be four or five echelons of political appointees between
a career public servant and the cabinet secretary.(11) In many European
democracies, also, senior public service positions are often filled by
public servants known to be sympathetic to the governing parties.(12)
The implicit contrast is with a politically neutral public service in
which senior public servants are assumed to be professionally capable
of serving the government of the day, whatever its political complexion,
and are therefore expected to continue in office when governments or ministers
change.
In this sense, the political neutrality expected from
a non-politicised professional public service requires more than just
abstention from partisan party politics or from identification with a
particular political party. It also includes the capacity to give loyal
service to governments of different political hues. Political neutrality,
or the need to be 'apolitical', does not, of course, imply a literal abstention
from politics or policy-making, a requirement which would be impossible.(13)
But it does require the avoidance of open, personal commitment to particular
policies or values over which different governments and parties may differ.
Such commitments run the risk of compromising the impartiality of public
servants and their ability to serve different governments and ministers
with equal loyalty.
Such a professionally neutral public service is sometimes
referred to as a 'career' service. However, the term 'career' service
often implies additional characteristics besides the capacity to serve
alternative governments, characteristics such as permanent tenure, a unified
service with common salary scales and job classifications, barriers to
external recruitment, elaborate appeal mechanisms and so on.(14) Such
conditions of employment have been steadily eroded over recent decades
and are difficult to defend in the current climate of increasing workplace
flexibility and uncertainty. Nor are they necessarily essential to securing
a public service capable of professionally serving alternative governments.
Professional public servants will normally spend most of their working
lives as public servants but they need not enjoy security of tenure and,
indeed, may move to and from the private sector as well as between various
public agencies and jurisdictions. The key defining feature is their political
neutrality and their capacity to serve different governments and ministers.
The assumption behind appointment decisions in a professional
public service is that they will be made 'on merit' and that 'merit' will
be defined in terms of politically neutral skills. Whether appointments
are short-term or long-term, or involve insiders or outsiders, appointees
will be expected to have the skills and competencies necessary to serve
not only the government of the day but also any future alternative government.
Conversely, the assumption behind appointment decisions in a politicised
public service is that they are made to suit the preferences of the government
of the day or of individual ministers and that these preferences run counter
to the 'merit principle' so defined. Being dependent on the preferences
of particular governments or ministers, politicised appointees will not
necessarily be expected to serve beyond the tenure of the government or
minister that appointed them.
The neutrality and professionalism of public servants
can be compromised in a number of ways:
by appointing people with well-known partisan connections
who will be clearly unacceptable to a future alternative government
(partisan politicisation)
by appointing people with well-known commitments to
particular policy directions that may render them unacceptable to a
future alternative government (policy-related politicisation);
and
by replacing incumbent public servants, particularly
on a change of government, when there is no good reason to question
their competence and loyalty but simply in order to facilitate imposition
of the government's authority (particularly if the incumbents are dismissed
rather than retained with similar status and remuneration) (managerial
politicisation).
The first type, partisan politicisation, is the classic
type referred to by Weller and needs little further discussion. The other
two, however, are less well recognised and need further elaboration.
Policy-related politicisation
Department heads are sometimes appointed because they
are associated with a particular policy direction which is favoured by
the government of the day. Thus, Dr Stephen Duckett was appointed Secretary
of Human Services and Health under the Keating Government on the basis
of his active involvement in the Victoria State Government health reforms,
including the case-mix method of hospital funding. Similarly, Max Moore-Wilton,
Mr Howard's choice for the Secretaryship of the Department of Prime Minister
and Cabinet, was clearly intended to implement the Coalition Government's
reduction in the size of the public service.(15) He was not openly connected
with the Coalition parties, and, indeed, had been appointed chief executive
of the Australian National Line by an ALP government. In this sense, his
appointment was not party political. On the other hand, his reputation
for tough restructuring and down-sizing was clearly instrumental in his
appointment and indicated that he had been chosen as the Coalition Government's
person to spearhead retrenchment of the public service. His association
with the Coalition Government is sufficiently close that he is unlikely
to survive a change of Government. In this respect, his position appears
to have become politicised.
What is to count as a politicised appointment in this
policy-related sense is not always easy to determine. Merely to appoint
a secretary on the basis of known policy commitments is not necessarily
to politicise the process. If the particular policy commitment is one
which is likely to commend itself to both sides of politics and the appointee
in question is not indelibly linked to one minister or government, then
the appointment may not be seen as politicised. The general test of politicisation
is whether an appointee's excessive connections with the policies of the
appointing government are seen to make him or her incapable of loyally
serving a new government with different policies, a test which depends
on contestable judgements and leaves room for differences of opinion.
Managerial politicisation
A further, closely related and sometimes overlapping,
type of politicisation is where an incoming government replaces incumbent
secretaries with new appointees with the purpose of imposing its control
on departments. Here the rationale is primarily managerial rather than
partisan or even policy-related. The new secretaries need not be previously
associated with any particular policy direction, let alone with the governing
party, but are appointed simply in order to signal a change of regime
or to implement a change in policy. In the private sector, it is common
for the directors of a company that is undergoing radical restructuring
or embarking on a major change of direction to bring in a new senior management
team. The former team is seen to be associated with the old, discredited
strategy and needs to be replaced by 'new brooms' to mark a clean break
with the past. The new managers may not be significantly different from
the old. The point is simply that they are new and represent the determination
of the board to impose a fresh start. Some of this type of thinking appears
to lie behind the Howard Government's immediate replacement of as many
as six secretaries, or one third of the senior management team. It was
to indicate to the whole of the public service that a new government was
in power and that public servants should realise that changes were afoot.
Given that the new appointees were respected professional
public servants who had served the previous government well and were not
associated with any particular political party or policy direction, how
do such appointments count as politicisation? The main reason lies not
so much in the characteristics of the appointees themselves as in the
circumstances of their appointment. The decision to appoint new secretaries
in such circumstances implies the right of governments to appoint their
own people to senior public service positions. This is the key feature
of a politicised public service. That the government chooses to appoint
professional public servants rather than party favourites or policy sympathisers
does not affect the fact that it has replaced the former government's
people with its own.
The degree of politicisation is affected by the treatment
meted out to those dismissed. If they are found other jobs of comparable
standing and remuneration, then their professionalism has, to some extent,
been recognised. The implication is that, though they may not suit the
particular preferences of the government for a particular post, they have
not been found professionally deficient and therefore deserve to be retained.
Their general competence and loyalty as professional public servants are
recognised, even though the government has chosen to politicise their
positions by filling them with appointees associated with its own regime.
Retaining the services of incumbents in such circumstances reflects a
compromise between the values of political neutrality and politicisation.
However, if the incumbents are demoted or dismissed altogether from the
public service, the politicisation is apparent. The claims of political
neutrality and professionalism are clearly overridden by the government's
right to appoint its own people.
In summary, what distinguishes a politicised from a non-politicised
public service is not just that senior public servants have been chosen
or dismissed on the basis of partisan attachments. More broadly, it turns
on whether they have been chosen or dismissed by politicians to suit the
politicians' particular preferences and in ways which compromise the political
neutrality and professionalism of public servants understood as the capacity
of public servants to serve a variety of government and ministers.
Ramifications of politicisation
The extent of such politicisation within the APS should
not be exaggerated. The APS, as a whole, is still much closer to the professional
Westminster model than to a fully politicised system. Even at the secretary
level, most secretaries are appointed on the basis of politically neutral,
professional skills and most survive changes of minister and government.
Focusing on the wholesale changes made by the incoming Howard government
should not obscure the fact that a substantial majority of incumbent secretaries
were kept on and that most of the replacements were appointed from the
ranks of senior public servants who had reportedly proved their worth
under the former government and are likely to survive another change of
government.
Moreover, as already indicated, the 1996 changes built
on precedents well established by previous Labor governments. The practice
of replacing government heads to suit the convenience of governments and
ministers can be traced at least as far back as the Whitlam Government
and was continued under the Hawke/Keating Governments.(16) Changes to
the tenure of secretaries introduced in the 1990s have greatly facilitated
such moves. While, previously, premature removal required the provision
of an alternative position, all secretaries now serve at the pleasure
of the prime minister and can be removed at any time without recompense
and without any need for the decision to be justified on professional
grounds.(17) The absence of formal protections for secretaries, particularly
the lack of reasons needed for dismissal and the lack of any rights of
sideways transfer, now gives governments, and prime ministers in particular,
the capacity to politicise the entire top level of the public service
if they so choose.
John Howard, soon after his election as Prime Minister,
gave a formal assurance that early termination of a secretary's appointment
on the grounds of 'unsatisfactory' performance 'would not be undertaken
lightly'.(18) In the Garran Oration in 1997, he reiterated a commitment
to the value of 'non-partisan and professional' public service and opposed
any trend towards a US-style system.(19) In the same speech, however,
he also reasserted the government's right to 'have in the top leadership
positions within the APS people who it believes can best give administrative
effect to the policies which it was elected to implement'. That is, the
government has a right to hire and fire secretaries on grounds which suit
its political and managerial purposes.
At the state level, it may be noted, such politicisation
of chief executive positions is now the norm rather than the exception.(20)
All state agency heads are on limited term contracts terminable at the
will of the premier or cabinet. Recent changes of state government have
seen wholesale changes among department heads. The Queensland Borbidge
Government, noting that its majority was precarious, was careful to place
new appointees on particularly short-term contracts, thus limiting the
state's liability for compensating agency heads replaced on a further
change of government. Such a course of action, while fiscally responsible,
underlines the assumption that agency heads can expect to serve only the
government of the day.
The extent of politicisation within the ranks of secretaries
thus depends on the decisions of governments, particularly of prime ministers.
The stage has not yet been reached where every secretary can expect to
be replaced on a change of government or where every newly appointed secretary
will be expected to be identified with the government's partisan policies
or values. At the same time, no secretary can consider himself or herself
immune from replacement on a change of government, however professional
and politically neutral their service to the previous regime.(21) Moreover,
ambitious public servants who have taken care not to become associated
with either side of politics may begin wondering whether they have thereby
disqualified themselves from appointment to a secretaryship. To this extent,
then, the rank of secretary can be considered significantly politicised.
Admittedly, ranks below the level of secretary still
remain professionally neutral rather than politicised. While secretaries
may live precariously, subject to the continuing favour of their ministers,
their deputies have enjoyed the comparative security and independence
of professional public servants. However, projected changes to the Public
Service Act have the potential to alter the status of the Senior Executive
Service. If secretaries are given the power to hire and fire at will,
they will be able to replace incumbent deputies with people more to their
own liking. If governments can claim a right to appoint secretaries whom
it believes, in the Prime Minister's words, 'can best give administrative
effect to the policies which it was elected to implement', why should
not secretaries themselves claim a similar right to appoint deputies whom
they believe can best help implement policies sought by the government?
Indeed, the managerial principle of bringing in new people for new directions
can be applied at any level of the public service, at each point undermining
the professional principle that public servants should be capable of adapting
to new directions themselves. Thus, without some guarantee of 'merit'-based
appointment and protection against arbitrary dismissal for members of
the SES, the politicisation of the secretary level could extend much further
down the public service hierarchy. The six post-election dismissals in
1996, together with the appointment of Mr Moore-Wilton, while building
on precedent established under previous governments, could prove the harbinger
of a new trend towards the installation of new management teams across
the public service each time there is a change of government.
Justifying a non-politicised public service
Does increasing politicisation matter? Indeed, are there
not positive advantages in making senior public servants more concerned
about maintaining the confidence of their ministers and in allowing ministers
and secretaries to bring in people who will more effectively administer
the government's program? If new management teams are a standard feature
in the private sector when companies embark on new directions, why should
they not also be welcomed in the public sector? Much of the impetus behind
the public sector reforms of the past decade and a half has come from
elected politicians wanting to reassert ministerial control over government
bureaucracies in the light of perceived recalcitrance from excessively
independent, career bureaucrats.(22) The managerialist movement drew on
the public choice critique, popularised by the BBC's Yes Minister
and Yes Prime Minister programs, that public servants were a law
unto themselves and insufficiently accountable to their political masters.
Trends towards politicisation can therefore be understood, and also justified,
as part of a move towards securing greater political accountability from
public servants. Conversely, simply to identify appointment practices
as involving politicisation is not thereby to condemn them.
Independence
A full-scale analysis of the respective merits of politicised
and professionally neutral appointments to senior public service positions
is beyond the scope of this article.(23) However, some observations are
worth making about the current debate in Australia, particularly about
the arguments made in favour of a professional public service. Those defending
the values of professionalism against the inroads of politicisation have
tended to concentrate on the value of public service independence.(24)
They have emphasised the need for public servants to give their ministers
'frank and fearless' advice, a capacity which, they claim, is compromised
by insecurity of tenure and too great a dependence on retaining the goodwill
of ministers.(25) They have also stressed the importance of observing
due legal and parliamentary process which may be threatened if public
servants cannot stand up to improper instructions from unscrupulous politicians.
However, this emphasis may be somewhat misplaced. In
the first place, the argument that insecure tenure reduces the independence
of advice is far from uncontested. Much depends on what ministers themselves
value. If they prefer reassurance and flattery, then secretaries dependent
on their goodwill will certainly tend to oblige accordingly. On the other
hand, if ministers look for robust advice that will save them from political
trouble, insecure public servants may face greater incentives to be independent
and objective. Secretaries themselves have tended to deny any loss in
independence consequent on reduced security(26), though they are hardly
disinterested reporters on their own behaviour. At the very least, however,
the argument that insecurity of tenure necessarily impedes frank and fearless
advice needs to be treated with caution.
Democratic efficiency
Secondly, and more importantly, to insist on independence
as the essential hallmark of a professional public service is to sell
short other advantages of such a service, particularly its effectiveness
as an agent of democratically elected governments. The major function
of a bureaucracy in a democracy is to implement the policy favoured by
the elected government and it is in terms of this criterion that the comparative
merits of a professional public service should primarily be judged. Though
professional department heads may not have the personal commitment to
the government's partisan policies found in some politicised appointees,
they can provide ministers with the benefit of accumulated personal and
departmental experience in the formulation and implementation of policy.(27)
Part of their skill may lie in pointing out possible difficulties in their
ministers' plans through frank and fearless advice. Much more significant
is the context within which they offer such advice, their general capacities
in developing and implementing policies to suit the policy directions
of the government of the day, and their well-established networks with
fellow officials in other agencies. The benefits of continuity and experience
are even more obvious in the great bulk of government activity which carries
on unaltered from one government to the next but where inexperienced ministers
and administrators may stumble into costly and politically embarrassing
mistakes. In a highly politicised system such as the United States, each
incoming president must select a new cadre of senior public servants who
then have to organise themselves, get to know each other's strengths and
weaknesses, establish new networks, learn by their mistakes and so on.
In Australia, and other similar systems, a new government has the inestimable
advantage of a ready-made administrative machine already geared up to
implement its new program.
Contrast with the private sector
The potentially superior efficiency of professional career
public servants, and therefore the potential inefficiency of politicised
appointments, needs to be emphasised in the present climate when 'best
practice' models for managerial efficiency tend to be taken from the private
sector. Private companies do not have the same need to develop professional
bureaucracies capable of serving radically different leaders and pursuing
radically different policy directions. Though private companies do change
direction from time to time, they rarely face the total change of leadership
which is regular in systems of democratic government. In most cases of
private sector change, the board of directors can be relied on to include
sufficient experience of the company and its industry as well as sufficient
general business skills to steer the company on a new course, to bring
in new senior managers, and to supervise their performance. It would be
quite exceptional for a private company to face the complete replacement
of its entire board of directors and the imposition by shareholders of
a totally new board with markedly different views of where the company
should be heading and with little previous experience of running a company.
Yet such wholesale changes of boards of directors are
the norm in systems of democratic government. The need for changing teams
of transient politicians to take effective control of government provides
the basic rationale for a politically neutral, professional public service
in the modern democratic era. Elected ministers come and go, providing
potential problems of government inexperience and discontinuity. These
problems can be mitigated by the existence of a professional public service
imbued with the imperative of loyally serving the government of the day.
Because the private sector does not face the same problems of discontinuity
and inexperience at the top, the value of policy-neutral and professionally
flexible managers in the public sector has been neglected in recent management
debate. Under the influence of 'managerialism', which may be understood
as the application of private sector management methods to public administration,
much emphasis has been placed on the need to make public servants more
responsive and accountable to elected ministers. The concept of permanent
tenure has therefore come under sustained attack. At the same time, managerialism
has given insufficient attention to nurturing the principles of a non-politicised
public service, in particular the principle that appointments and dismissals
should be based solely on professional competence in the politically neutral
skills appropriate for professional public servants.
Rank and file morale
From this perspective, that is the value of sustaining
a professional public service in the interests of efficient and democratically
responsive government, the effect of the politicising appointments extends
much further than those directly replaced or appointed on political grounds.
The attack on the values of professionalism implicit in politicising senior
appointments has the tendency to demoralise those lower down. If outstanding
professional competence is perceived to be neither necessary nor sufficient
for securing and holding on to a senior appointment, there is less incentive
for more junior public servants to work hard to acquire professional experience
and skills themselves. The degree of cynicism may be particularly marked
if, as at present, the extent of politicisation is not openly recognised
and where, in spite of decisions to the contrary, lip-service is still
paid to the principles of professionalism and neutrality.
Politicisation also reduces the incentive for able and
ambitious people to join the public service in the first place or to continue
in it. The chance of rising to the top and enjoying a reasonable period
of one's life at the centre of government policy-making has been one of
the major inducements offered by a career in the public service. It may
be no accident that, as growing insecurity and politicisation have reduced
the intangible benefits of public service, senior public servants, as
if to compensate, have been seeking salary packages more comparable to
those of the private sector.(28) However, given public hostility to generous
salaries for politicians and public servants, the net effect is likely
to be the reduced attractiveness of public service management as a career.
Thus, in general, widespread changes at the top may certainly spread the
message that governments and ministers call the shots. But they can also
breed attitudes of cynicism among the rank and file and depress the general
quality of public servants, thus undermining the long-term effectiveness
of the service.
A Comparative perspective
If a professional, non-politicised public service is
worth upholding, does this mean reverting to permanent tenure and the
supposedly unaccountable mandarins of the past? Or can the values of a
non-politicised service be maintained within the shorter-term appointments
and less secure tenure required by the principles of new public management
with their requirement for greater accountability and responsiveness from
public servants? In this respect, it may be worth briefly comparing recent
practice in appointing secretaries in the Australian Commonwealth with
parallel experience in New Zealand. Like Australia, New Zealand has also
moved away from the former system of permanent heads copied from the United
Kingdom. Under the State Sector Act 1988, all 'chief executives'
(as department heads are now known) are employed on short-term renewable
contracts, for a maximum of five years, sometimes for much shorter periods,
and all can be removed at any time. However, in spite of claims from critics
at the time that the new procedures would politicise the public service(29),
appointments have remained relatively un-politicised.(30) When the National
Government succeeded Labour in 1990, no chief executives were replaced.
In 1996, when the National/New Zealand First Coalition took over (admittedly
not a full change of government), one chief executive departed, but on
grounds of questionable competence rather than for political reasons.
New Zealand thus appears to have had greater success in welding the principle
of professional neutrality on to the increased flexibility of appointment
required by the new managerialism.
New Zealand's State Services Commissioner
While the effect of New Zealand's comparatively smaller
population and the correspondingly smaller size of its talent pool should
not be overlooked, other structural factors may have more relevance for
understanding the growth of politicisation in the Australian Commonwealth.
One is the greater role played by the New Zealand State Services Commissioner,
the equivalent of Australia's Public Service Commissioner. Under the State
Sector Act 1988, final decisions for appointing chief executives lie
with Cabinet but the Commissioner has charge of the appointing process,
consulting the government on its requirements, convening a panel and making
a formal recommendation to Cabinet. After the chief executive has been
appointed, the State Services Commissioner continues in the role of employer.
It is the Commissioner, for instance, who reviews and reports on the annual
performance of chief executives and has the formal power to seek the removal
of under-performing chief executives.
In Australia, by contrast, official input into the appointment
of secretaries is confined to a report to the prime minister which must
precede each appointment. From 1977 to 1987, responsibility for making
this report lay with the Chairperson of the Public Service Board but,
with the abolition of the Board in the Machinery of Government changes
of that year, the responsibility was transferred to the Secretary to the
Department of Prime Minister and Cabinet, rather than to the newly created
position of Public Service Commissioner. The exclusion of the Public Service
Commissioner from secretary appointments (apart from the appointment of
the Secretary to the Department of Prime Minister and Cabinet) has robbed
the public service of a potential defender of its professional independence.
As the New Zealand experience with a State Services Commissioner demonstrates,
such an officer, having his or her main statutory focus on nurturing a
professional public service, has a strong incentive to champion the professional
neutrality of a non-politicised service if only as a means of maintaining
the relevance of his or her own office. The Secretary to the Department
of Prime Minister and Cabinet, on the other hand, is primarily concerned
with coordinating the policy of the government of the day and has less
incentive to view appointments from the broader perspective of the profession
as a whole. Moreover, recent appointments to that position in Australia
suggest that the Secretary to the Department of Prime Minister and Cabinet
is viewed as the government's own person, unlikely to survive a change
of government or even of Prime Minister. A political appointee is hardly
in a position to defend a non-politicised public service.
Transparency requirements
Perhaps more important than the greater official role
for the State Services Commissioner is the greater transparency required
in the performance of this role. In respect to the appointing process,
for instance, the State Sector Act 1988 clearly lists the general
qualities needed in Chief Executives (s35(12))(31) and also gives ministers
the opportunity to specify particular skills or qualities which they are
seeking. The need to spell out such criteria in advance lessens the chance
of ministers' imposing their own personal preferences as does the provision
that rejection of the State Services Commissioner's advice must be made
public.
The requirement for transparency also restricts the opportunity
for removing incumbent Chief Executives before the end of their contracts.
The Act allows the dismissal of a chief executive by Order in Council
on the recommendation of the State Services Commissioner 'for just cause
or excuse' (s.39) In any such case, the State Services Commissioner would
be called on to specify and justify the reason for removing an incumbent
secretary.(32) Again, the practical effect is to make such changes much
harder. In Australia, a parallel debate has been conducted about whether
the government should be required to give a public explanation for removing
secretaries.(33) Dr Michael Keating (Secretary of the Department of the
Prime Minister and Cabinet from 1991-96) argues that the requirement 'would
achieve little' on the grounds that 'a plausible reason will always be
available' and the individual concerned could be caught up in an unwinnable
public brawl.(34) On the other hand, the New Zealand experience might
suggest that the need to give public reasons in terms of stated professional
and institutional criteria is a genuine constraint on governments. In
so far as politicisation depends on the relative ease of removing incumbents,
putting a brake on the power of removal by requiring public justification
may make governments think twice about change and therefore make them
more ready to trust the capacity of incumbents to adjust to new directions.
Output budgeting as a rationale for neutrality
Another factor which may help to counter a tendency towards
politicisation is the adoption of the new system of financial reporting
which New Zealand has adopted (since followed by Victoria and the ACT
and being currently developed for the Australian Commonwealth). According
to the conceptual framework of the new system, ministers are responsible
for determining government 'outcomes', i.e. the desirable social results
of government action, and enter into contractual agreements with their
chief executives for the purchase of specified classes of 'outputs', i.e.
goods and services provided by departments, which are intended to help
produce the desired outcomes. In New Zealand, the individual purchase
agreements also form part of an annual 'performance agreement' between
the minister and the chief executive which covers other matters, including
the department's intended contribution to the government's overall strategy,
through specified 'key result areas' leading to various 'strategic result
areas', as well as legislative and other priorities to which the department
will give attention. The performance agreements, are worked out through
an elaborate process of consultation involving the State Services Commission,
the Department of Prime Minister and Cabinet and the Treasury, before
being signed by the relevant ministers and their chief executives.(35)
Subsequently, the agreements provide the basis for the annual review of
chief executives' performance conducted by the State Services Commissioner
in consultation with their ministers, the Prime Minister and Minister
for State Services and central departments.
The system as whole is not without problems. There are
significant transaction costs, for instance in the performance review
process which involves considerable time and effort on the part of already
hard-pressed chief executives.(36) More fundamentally, the system is based
on naive and unrealistic assumptions about the possibility of defining
clear objectives in political management(37) and about the possibility
of distinguishing means (outputs) from ends (outcomes).(38) The principal/agent
model, on which the system is premised, can be seen as another version
of the discredited distinction between policy and administration.(39)
Indeed, experience in New Zealand shows that, in practice,
it has not been possible to make the sharp functional distinctions which
a literal reading of the principal/agent, outcome/output model would require.(40)
New Zealand ministers are still expected to answer for their departments(41)
and thus take responsibility for 'outputs', while public servants still
concern themselves with the effects of policy, i.e. with 'outcomes'. Both
ministers and public servants recognise the need continually to adjust
their priorities in response to changing political circumstances in ways
which are not strictly compatible with detailed annual planning. However,
the new structure does have one significant advantage, in that it formally
recognises and institutionalises the assumption that the role of chief
executives is to carry out the instructions of elected ministers and that
chief executives are to be formally judged on their professional performance
in implementing the minister's and government's program. That is, it clearly
articulates the assumption of a non-politicised, politically neutral public
service, that professional public servants are expected to serve the government
of the day.
Thus, the sharp line between ministerial outcomes and
departmental outputs has the beneficial effect of underlining the assumption
that department heads take their lead from the government of the day and
that their competence and suitability is to be judged in terms of their
capacity to serve the purposes set by their political masters. This, in
turn, helps to reinforce the presumption that professionally competent
public servants are capable of serving different purposes set by different
ministers and governments and thus reinforces the principle of a professionally
neutral, non-politicised public service. With a change of government or
minister, it is assumed, departments and their chief executives stand
ready to change direction as required.
Essentially similar systems have been instituted by the
current governments in Victoria and the ACT. To date, the processes have
not yet been subjected to the test of a change of government and it remains
to be seen whether the greater formal distance that they provide between
politicians and department heads will encourage new regimes to show greater
trust in the professional neutrality of incumbent heads. The Australian
Commonwealth Public Service has so far resisted the introduction of performance
agreements.(42) It has been an article of faith among the Canberra elite
that the policy role of ministers cannot be clearly distinguished from
the administrative role of public servants.(43) Ministers are accorded
overall responsibility for the administration of their departments and
officials are not held separately responsible from their ministers.(44)
Australian public servants show a greater readiness than their New Zealand
counterparts to admit commitment to particular policy directions(45).
The key term in the relationship between ministers and secretaries is
'partnership', within an overall acceptance that the views of ministers
must prevail.(46)
By refusing to countenance such a clear separation and
subordination of functions, the APS may have missed an opportunity to
distance secretaries and their departments from the values and policy
directions of the government of the day and thus underline its capacity
to offer equally loyal and professional support to successive governments.
By talking instead of partnership between politicians and senior public
servants in the shared enterprise of policy development, Australian public
servants have encouraged the view that secretaries share responsibility
for government policies and are as much associated with particular policies
as are the elected ministers. In this case, they also encourage the view
that when a government is ousted from office by the voters, its erstwhile
collaborators in the bureaucracy should accompany it into the political
wilderness.
A remedy may be at hand with the recent imposition of
output-based budgeting as part of the new Commonwealth system of financial
management(47) which could be used as a basis for performance agreements
with secretaries. Admittedly, the distinction between outcomes and outputs
is oversimplified and unrealistic, like the former distinction between
policy and administration. But, like the policy/administration distinction
itself, it is a useful myth, a graphic metaphor to underline the principles
governing professional public bureaucracies in a democracy - both the
need for elected governments to prevail over their bureaucratic servants
and also the capacity of these bureaucratic servants to serve a succession
of governments with changing values and policies. After all, the policy/administration
distinction was developed by Woodrow Wilson to justify the value of a
professional bureaucracy against the excesses of the former spoils system
of political patronage. The outcome/output distinction reworks the same
point for the same purpose, in the new language of the new public management.
Those who have regularly ridiculed the naivete of the policy/administration
and outcome/output distinctions or have been sceptical of devising performance
contracts between ministers and public servants should perhaps reflect
on the whirlwind they are in danger of reaping. Do they really want to
resurrect the spoils system?
Conclusion
Politicisation of the APS, in the sense of appointments
to suit the preferences of the government of the day has been gradually
increasing over recent decades. The process has been given added impetus
by the growing insecurity of tenure among secretaries and by the sometimes
uncritical adoption of private sector management models. Though the great
majority of public servants, including secretaries, still see themselves
as politically neutral professionals, capable of serving alternative governments
with equal competence and loyalty, incoming governments may be increasingly
tempted to appoint new management teams as a means of imposing new policy
directions on the bureaucracy. Such a convention, if it becomes entrenched,
will erode the principles of a professional service with damaging long-term
consequences for the morale and competence of the APS as a whole. New
processes need to be introduced which safeguard the expectation that senior
public servants, even if on limited-term contracts, will serve governments
of differing political complexions.
Endnotes
- P. Schroder, Canberra Times, 20 March 1996 and L. Dodson, Australian
Financial Review, 26 March 1996.
- P. Reith, Towards a Best Practice Australian Public Service, Department
of Industrial Relations, Canberra, 1996.
- R. S. Parker, 'The politics of bureaucracy' in G. R. Curnow and B.
Page (eds), Politicization and the Career Service, Canberra College
of Advanced Education and NSW Division of RAIPA, Canberra, 1989, pp.
384-5.
- R. Curnow, 'The career service debate' in G. R. Curnow and B. Page
(eds), Politicization and the Career Service, Canberra College
of Advanced Education and NSW Division of RAIPA, Canberra, 1989, p.
17.
- P. Weller, 'Politicisation and the Australian Public Service' in
Australian Journal of Public Administration, 1989, no. 48, pp. 369-81.
- ibid., pp. 376-77.
- ibid., p. 377.
- C. Conybeare (Immigration and Ethnic Affairs); P. Core (Transport);
M. Costello (Foreign Affairs and Trade); S. Duckett (Human Services
and Health); S. Hamilton (Environment, Sport and Territories); and D.
Volker (Employment, Education and Training).
- e.g., L. Dodson, Australian Financial Review, 12 March 1996
and M. Taylor, Canberra Times, 10 March 1996.
- S. Prasser, 'Howard and the Commonwealth bureaucracy' in S. Prasser
and G. Starr (eds), Policy and Change, Hale and Iremonger, Sydney,
1997, pp. 71-84 and P. Schroder, 'The impact of the Coalition government
on the public service', Australian Journal of Public Administration,
vol. 56, no. 2, 1997, p. 15.
- B. G. Peters, The Politics of Bureaucracy, Longman, White Plains,
NY, 1995, p. 91.
- D. C. Rowat, Public Administration in Developed Democracies, Marcel
Dekker, New York and Basel, 1988, pp. 454-56.
- J. Uhr, 'Ethics and public service', Australian Journal of Public
Administration, 1988, no. 47, pp. 113-14; and O. E. Hughes,
Public Management and Administration, St Martin's Press, New
York, 1994, pp. 259-60.
- Report of the Royal Commission on Australian Government Administration,
AGPS, Canberra, 1976, p. 169; and J. Nethercote, 'The Australian
public service as a career service: past, present and future' in P.
Weller and G. Davis (eds), New Ideas, Better Government, Allen
and Unwin, Sydney, 1996, pp. 220-21.
- P. Cole-Adams, Canberra Times, 10 April 1996; and P. Schroder,
'The impact of the Coalition government on the public service' in Australian
Journal of Public Administration, vol. 56, no. 2, 1997, p. 15.
- R. S. Parker and J. Nethercote, 'The administrative vocation in the
1990s' in J. Halligan (ed), Public Administration under Scrutiny,
University of Canberra/Institute of Public Administration Australia,
Canberra, 1996.
- P. Weller and J. Wanna, Departmental Secretaries: Appointment,
Termination and their Impact, Institute of Public Administration
Australia, Canberra, 1997.
- Prime Minister, A Guide on Key Elements of Ministerial Responsibility,
Office of Prime Minister, Canberra, 1996, p. 14.
- J. Howard, 'A healthy public service is a vital part of Australia's
democratic system of government' in Australian Journal of Public
Administration, vol. 57, no. 1, 1998, pp. 3-11.
- For further information on the Queensland example see Max Spry, 'Public
Sector Reform in Queensland: the Public Service Act 1996', Research
Note, no. 39, Department of the Parliamentary Library, 199697.
- P. Weller and J. Wanna, Departmental Secretaries: Appointment,
Termination and their Impact, Institute of Public Administration
Australia, Canberra, 1997.
- M. Keating and M. Holmes, 'Australia's budgetary and financial management
reforms' in Governance, no. 3, 1990, pp. 168-85; and C.
Hood, 'A public management for all seasons?', in Public Administration,
no. 69, 1991, pp. 3-19.
- See e.g., R. Curnow, 'The career service debate' in G. R. Curnow and
B. Page (eds), Politicization and the Career Service, Canberra
College of Advanced Education and NSW Division of RAIPA, Canberra, 1989,
pp. 11-37; and R. S. Parker, 'The administrative vocation' in Australian
Journal of Public Administration, no. 48, 1989, pp. 336-46.
- Report of Joint Committee of Public Accounts on Public Service
Bills in Joint Committee on Public Accounts, Canberra, 1997.
- See, e.g., R. S. Parker and J. Nethercote, 'The administrative vocation
in the 1990s' in J. Halligan (ed), Public Administration under Scrutiny,
University of Canberra/Institute of Public Administration Australia,
Canberra, 1996, and L. Hewitt, 'A question of judgment' in Canberra
Bulletin of Public Administration, no. 85, 1997, pp. 48-55.
- J. Halligan, I. Mackintosh, and H. Watson, The Australian Public
Service: the view from the top, Coopers and Lybrand/University of
Canberra, Canberra, 1996, p. 70, and M. Keating, Past and future directions
of the APS: some personal reflections' in Australian Journal of Public
Administration, vol. 55, no. 4, 1996, p. 9, and P. Weller, P. and
J. Wanna, Departmental secretaries: Appointment, Termination and
their Impact, Institute of Public Administration Australia, Canberra,
1997, p. 12, Report of Joint Committee of Public Accounts on Public
Service Bills in Joint Committee on Public Accounts, Canberra, 1997,
pp. 122-4.
- R. Curnow, 'The career service debate' in G. R. Curnow and B. Page
(eds), Politicization and the Career Service, Canberra College
of Advanced Education and NSW Division of RAIPA, Canberra, 1989, pp.
15-16.
- M. Moore-Wilton, 'Achieving change and growth in the public sector'
in Canberra Bulletin of Public Administration, no. 82, 1996,
pp. 34-42.
- P. Walsh, 'The State Sector Act 1988' in J. Boston, J. Martin, J.
Pallot and P. Walsh (eds), Reshaping the State. New Zealand's Bureaucratic
Revolution, Oxford University Press, Auckland, 1991, p. 65.
- J. Boston, J. Martin, J. Pallot and P. Walsh, Public Management.
The New Zealand Model, Oxford University Press, Auckland, 1996,
p. 103.
- Ibid., p. 102.
- Responsibility and Accountability: Standards expected of Public
Service Chief Executives. Key Documents, State Services Commission,
Wellington, 1997.
- P. Weller and J. Wanna, Departmental Secretaries: Appointment,
Termination and their Impact, Institute of Public Administration
Australia, Canberra, 1997.
- M. Keating, 'Past and future directions of the APS: some personal
reflections' in Australian Journal of Public Administration, vol.
55, no. 4, 1996, pp. 3-9.
- Chief Executive Performance Agreement: Guidelines, State Services
Commission, Wellington, 1997.
- J. Boston, J. Martin, J. Pallot, J. and P. Walsh, Public Management.
The New Zealand Model, Oxford University Press, Auckland, 1996,
pp. 115-6; and A. Schick, The Spirit of Reform: Managing the New
Zealand State Sector in a Time of Change, State Services Commission,
Wellington, 1996, pp. 83-84.
- R. Gregory, 'The reorganisation of the public sector: the quest for
efficiency' in J. Boston and M. Holland (eds), The Fourth Labour
Government, Oxford University Press, Auckland, 1987, pp. 122-4.
- A. Schick, The Spirit of Reform: Managing the New Zealand State
Sector in a Time of Change, State Services Commission, Wellington,
pp. 61-62.
- R. Gregory, 'Post-reform attitudes of New Zealand's senior public
servants: a follow-up study' in Political Science, no. 47, 1995,
p. 180, and A. Yeatman, 'The reform of public management: an overview'
in Australian Journal of Public Management, no. 53, 1994, pp.
287-95.
- A. Schick, The Spirit of Reform: Managing the New Zealand State
Sector in a Time of Change, State Services Commission, Wellington,
1996, pp. 41-52.
- J. Boston, J. Martin, J. Pallot, J. and P. Walsh, Public Management.
The New Zealand Model, Auckland, Oxford University Press, 1996,
pp. 319-23, and Responsibility and Accountability: Standards expected
of Public Service Chief Executives. Key Documents, State
Services Commission, Wellington, 1997.
- e.g., M. Keating, Canberra Bulletin of Public Administration, no.
84, 1997, pp. 42-3 & 54.
- Report of the Royal Commission on Australian Government Administration,
AGPS, Canberra, 1976, p. 35, 43, & 66; see also P. Wilenski,
Public Power and Public Administration, Hale and Iremonger, Sydney,
1986, pp. 51-55, 209-12, 51-55 & 209-212.
- M. Keating and M. Holmes, 'Australia's budgetary and financial management
reforms' in Governance 3, 1990, p. 181.
- R. Gregory, 'After the reforms: some patterns of attitudinal change
among senior public servants in Canberra and Wellington' in Australian
Journal of Public Administration, vol. 56, no. 1, 1997, pp. 82-99.
- R. S. Parker, 'Statesmen in disguise' in Australian Journal of
Public Administration, no. 40, 1981, pp. 4-7.
- Beyond Bean Counting-Effective Financial Management in the APS-1998
and Beyond, Canberra, Management Advisory Board, 1997.
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